Unlimited Data with Limited Talk and Text

I have to say that I'm disappointed in Verizon for not recognizing the people that do not talk and text a lot but do use their phone for data. I pay a lot of money to Verizon mostly for services I don't use all that much. I would like to see a plan that takes us other folks into consideration and have an unlimited data plan with some type of limited talk/text. I hate texting although I do a small amount of it and I don't talk much on the phone because I talk all day long for my job and become a hermit after work. I've been a loyal customer and would like some type of recognition of being in the minority group that is the opposite of most folks. If Verizon would look at my usage, they'd see exactly what I'm talking about.

I do understand why you might be upset that there is no unlimited data anymore, and I know that you are probably wondering why it is no longer offered, and I would be more than happy to explain it to you. As you know, things are not like they used to be and our world is very fast paced. With Technology increasing everyday, the standard of that technology is also increasing. With the standard of the things that use data increasing, that amount of data that those things use are also increasing. As you know, we live in a Technological World, and the amount of people that are using data grows tremendously each and every day. When you combine these things, the network can become congested. If you have ever driven in heavy traffic, you know that you get nowhere fast. Well the Cellular pathways are the same as rush hour traffic, combined with school letting out. In that situation, you wont go but a few inches an hour, and if everyone was able to get Unlimited Data, that is what would happen to cellular speeds. Other companies offer it because they do not have NEAR the amount of peoplet that Verizon has on their network, nor the speeds.

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Edited by: Huy Van on Jan 29, 2013 2:24 AM
Edited by: Huy Van on Jan 29, 2013 2:25 AM
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kbinga,
I know this is a confusing and frustrating situation for you. I would be happy to review the account in detail to see what is happening with the usage and charges to ensure it does not continue to be a problem for you. Please send me a direct message for further support assistance.
Thank you!
AdamE_VZW
Follow us at @VZWSupport

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