Unlimited Europe - All the tricks Skype used to ma...

I've had an Unlimited Europe annual subscription since May 2008. At the time I was paying EUR36.34/year. The subscription included a Skype Number, which I've had since then.
Then in 2012, Skype has unilaterally decided to cancel my annual Unlimited Europe (no explanation given), and has moved my subscription to a monthly one (charged at GBP3.39/Month). They've also decided to unlink my Skype Number from my Unlimited Europe subscription, with the result that I had to pay for it separately, and I'm now paying a total of GBP60.81 (!!! twice the amount I've been paying until last year) for the exact same service.
Two chat sessions (for a total of more than 4 hours) with their customer care have not solved a thing. The front line support has been very friendly, but essentially they've told me there's nothing they can do:
- They say an annual subscription to Unlimited Europe is no longer available (which is not true, as I've created a new Skype account on which I was able to buy an annual Unlimited Europe, which however costs GBP58.51...aha! now I understand why they've cancelled my existing annual subscription, and pretend it doesn't exist anymore...it's because I signed up such a long time ago that my suscription was too cheap for them).
- They say that since the annual subscription has been turned into a monthly one, I can't associate a Skype Number to it (which is, again, not true: I can do it, they just don't let me associate my existing Skype Number to my existing subscription).
And all of this, they've confirmed in writing (either in the chat session, which I've recorded, or in an email after the chat session ended).
To cut a long story short: if your business uses Skype (as I do), just be aware that when they unilaterally change the price of their subscriptions, they will find a way to take more and more of your money.
Seriously unprofessional.
Thanks,
Ale

Hi Dave,
I just had this very same problem but after research have found out why;
Go to setting> phone> faceTime/ turn it ON.
If this doesn't work, if restriction is enabled on your device then go to setting> general> restrictions> enter restriction code> faceTime/ set it on. I hope this helps!
Sarah

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