Unlimited Music subscription problem

I have a Nokia Lumia 625, got it out of India. I have downloaded Nokia Music but I am unable to subscribe for Unlimited Music and hence, I am not able to download any songs in the phone. It says unable to activate unlimited subscription try after a moment or contact Nokia support. Please help me as soon as possible.
RD

Congrats on your first post, VENU21. About your concern, we ask you to be patient as the relevant team is working on it. See this link for more info: Renewal of Nokia Music Subscription. 

Similar Messages

  • Nokia music subscription problem

    Hello,
    I am Mayur
    I purchased nokia lumia 720 on 5th January 2014
    my nokia music was working fine but from last 3 days whenever i try to download music it shows a message that there is problem with your nokia music subscription try again latter...
    what to do now???
    M.kothari

    "If you have an active Nokia MixRadio unlimited downloads subscription, this error is most likely due to connectivity issues. Please try to exit the app by pressing the Back key until the device Home screen is displayed. Then re-open the application and try again. If the problem persists, try using a faster network connection, e.g. WiFi."
    If above will not help, let us know. You may also contact your local Nokia Support providing the device's IMEI and your Nokia Music username/ID.

  • Nokia music subscription problems

    Hi friends
    I have bought 2nd hand Lumia 920. This is why I could not use Nokia music Services .Because I have not passwords and user name.  But today it’s completed more than one year and its subscription has been expired. Can I subscribe with new session and I will pay for new subscription and Nokia music voucher. If yes then let me know. Or tell me another solution because I love Nokia music apps.and i do not want to sell my phone and dont want to buy new phone due to problem of  money. Thanks in advance
    And sorry to written in poor English
    pravindra.seo

    Hi pravindraseo,
    Sad to say, it is not possible to have a music subscription in your phone since you have mentioned that it's a second hand. The only way to use this service is to use the same Nokia account on the phone that was created by the previous owner.
    Hope this helps! 

  • Unlimited Music Subscription on Lumia 925

    Hi,
      I bought a  new Lumia 925 from nokia Priority dealer from hyderabad. Today I created a new Nokia account ([email protected] this is happened to my facebook id as well). I activated Nokia Music with this id, and to my surprise, the subscription info says that it will expire on Mar 2nd. (From Nokia Music --> Seetings --> Account). Cna you please let me know any issue is here? How can I get it for One year
    Moderator's Note: E-mail address was removed. Please don't publish your personal contact information on a public forum.

    Congrats on your first post, VENU21. About your concern, we ask you to be patient as the relevant team is working on it. See this link for more info: Renewal of Nokia Music Subscription. 

  • Unlimited Worldwide subscription problems

    hi
    I bought a subscription to the unlimited worldwide package however it is not letting me call Norway even though it says it's one of the covered countries, I've also tried to call Jordan and Namibia without any luck but I believe these aren't included in the package....can anyone offer any advice as to how to do this because it's seriously hindering the point of me having the subscription in the first place!
    cheers

    Hi,
    Afaik, unlimited world subscription do cover calls to Norwegian landlines only, whereas Jordan and Namibia are not part at all.
    Maybe you are trying to call a Norwegian mobile...
    Hth
    On ne regarde pas l'avenir dans un rétroviseur !
    IMac Intel Core i3 3.2 GHz - RAM 12 GB - OS 10.10.3
    Skype 7.8.391
    Logitech usb headset or Jabra 250 bt

  • Unlimited music subscription

    Hi,
    i bought the mobile lumia 920 in Norway..i like this so very much but when i try to access Nokia music unlimited subscription i am getting an error..though i bought it in Norway i m using this mobile in India for almost 9months..
    Activation Problem
    "There was problem registering your phone with Nokia Music Unlimited subcription. Try again in a moment - if the problem continues, contact Nokia support".
    please help me to get this sorted out.

    Read the very first post in HERE. Though Nokia Lumia 920 isn't mentioned there ( the post being quite old), it holds good for the device in subject too.... 

  • Nokia lumia 510 music subscription problem

    Hi am using Nokia lumia 510 when trie downloading I get a error saying " this phone is already registered with a Nokia music unlimited subscription"" am not able to down load any of the music plz help me guys

    Hi,
    Welcome to the forum!
    You may want to read the thread from this link which is related to your concern:
    http://discussions.nokia.com/t5/Music/want-to-deactivate-nokia-music-unlimited-subscription-pack/m-p...

  • Music subscription problem

    Hello......i am using lumia 510...i am not able to downtown.songs from Nokia store because it is showing. An error"your phone is already registered.with Nokia music unlimited subscrition"......
    What should i do to remove this problem.....plsss help me.....

    This being a User-to-User Forum, you need to Contact Nokia thru' 'Nokia Support' tab at the bottom of this page..then click 'Contact' at the bottom of the page that follows..and finally 'Contact Support' to reach different channels thru' which you can contact ...

  • Music downloading problem

    Whenever i trying to,download a song from nokia music a notification comes that your phone already registered with an unlimited music subscription. But how can i download those songs?

    Hi,
    Welcome to the forum!
    You may want to check the answer from this link: http://discussions.nokia.com/t5/Music/want-to-deac​tivate-nokia-music-unlimited-subscription-pack/m-p​...

  • How to transfer nokia music subscription to anothe...

    actually. the case is my friend do not have a nokia id, so i give my id to sign in on his nokia phone. since then whenever i try to download music from nokia music it shows "ActivationProblem : the phone is already registered with a nokia music unlimited subscription". but my friend is able to download music from nokia music using my nokia id with his phone. please suggest me the way how can i get back my nokia unlimited music subscription.. please help me..

    Do not think thats possible ...

  • Problem buying nokia music subscription...

    Respective member of this forum i need help relating nokia music subscription.my free 3 months subscription ended up and again i want to buy 3 months subscription for my nokia x2-02.i am user from country Nepal.problem is can't i buy subscription again?is there any solution to buy subscription pack from my country need help please...

    Hi, dipeshbasnet3. Welcome to the Nokia Support Discussions! Just to verify, this is for Nokia Music Unlimited renewal voucher, correct? If yes, the service is only exclusive to India and China. Even if you are able to purchase renewal vouchers from Oxicash, you have to be within the supported countries to use it.

  • Having Problems with Unlimited World Subscription

    Hello, I got the free month of Unlimited World subscription and I am trying to call a landline number in Brazil, which is covered by Unlimited World, but I always get an error message saying that I need to buy Skype Credit or buy a subscription. Anyone having the same problem?
    This is my Call History (I tried to call a mobile (+55YYYYYYYYYY) to see what would happen):
    Sep 10 12:25
    +55XXXXXXXXXX , Brazil
    Call
    £0.000
    00:00
    £0.000
    Sep 10 12:19
    +55XXXXXXXXXX , Brazil
    Call
    £0.000
    00:00
    £0.000
    Sep 10 12:16
    +55YYYYYYYYYY , Brazil - Mobile
    Call
    £0.000
    00:00
    £0.000

    Hi,
    According to the system your package doesn't include Brazil. You have a Skype Premium subscription with Unlimited World. If you want to learn more about Skype Premium please visit: http://www.skype.com/en/premium/
    To check subscription's details on your own account: 
    Go to www.skype.com > "my subscriptions" (located on the left side) > click on preferred package and then  click on "destinations".
    I hope it's clear
    If my answer helped to fix your issue, mark it as a Solution to help others.
    Thank You!
    Please send private messages only upon request.

  • Problem with activating music subscription

    I bought an AT&T Lumia 920 in US and I'm now living in China. I found the awesome unlimited music download feature of the phone not until recently. But I am having trouble activating it. I phoned Nokia US and they told me it's because I'm in China. The IP address isn't allowed. Now I'm DESPERATE looking for ways to activate it! Windows Phone 8 doesn't support VPN so I can't get a US IP on my phone. It's one of the best things of a Lumia, don't ruin it for me! I can give you my IMEI number and my Nokia account, would someone PLEASE help me?
    I love Lumia 920

    Hi Ikillthehulk,
    Welcome to Nokia Support Discussions!
    Nokia Music Unlimited is only available in 3 countries: China, Indonesia and India. Here's a detailed explanation for this:
    It is not the case that all phones of a particular model in the world have the exactly same software, each has a product code which identifies it as belonging to a particular country and may have certain customised features and/or apps included as part of the software to suit local market conditions and needs.
    There are two ways in which Nokia Music Unlimited can be available to a particular phone:
    It is provisioned in the factory when the phone is manufactured, which is what happens in the majority of cases and is true of Lumia 710, 800 and 900 models being produced for the Indian market with the latest software already installed.
    It is added to the phone as part of a software update, as was the case with Indian Lumia 710 and 800 models with the latest update.
    Nokia Music services are limited to specific countries due to the licensing agreements that exist with the record companies who own the rights to the music. For this reason, only phones manufactured for sale in India are factory-provisioned for Nokia Music India services, and only Indian product codes were provisioned for Indian Nokia Music Unlimited services as part of the recent update.
    Buying a phone abroad sometimes gives you the advantage of having a particular model before others in your country, but buying a phone at home ensures that you are able to take advantage of special services intended for your home market, like Nokia Music Unlimited in India, and also ensures that you have full warranty support in your home country. - michaels 
    Source: http://discussions.nokia.com/t5/Music/Nokia-Music-Unlimited-on-Lumia-phones-in-India/td-p/1540728
    ***This applies for the 3 countries that supports Nokia Music Unlimited.

  • Nokia Music subscription error

    I have purchase lumia710 from resale market. I m facing problem in Nokia music subscription. It is showing message 'This phone already registered with unlimited subscription' but I m able to download free music. Also I don't know any details of previous owner. Please suggest me.....

    Please use the search function when you have a question as it will often give you your answer straight away.
    In short, the phone was registered for the service by the previous owner and you need to contact Nokia Care to get this resolved. There is nothing anyone here can do about this.
    Contact Nokia Care through the 'Contact us' section on this page by phone, mail or chat.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Nokia Music Renewal Problem

    Hi, 
    I am using NOKIA LUMIA 610. 
    My Nokia Music Subscription is ended and want to renew the subscription. 
    On my phone: Nokia Music > Settings > Renew Subscription > Clicked on "Where can I buy a Voucher from?' link which redirected on http://link.nokia.com/support/musicnmurenewals link (which later shows error i.e. HTTP 404 File not Found).
    Later tried to renew the subscription from below given link:
    http://www.oxicash.in/recharge/nokia-music.aspx
    but it also gave problem (Please find attached document for more details).
    Please let me know how can i renew my Nokia Music Subscription.
    Thank You.
    Edward
    Attachments:
    Nokia Music.doc ‏1281 KB

    Hi PalrajRK
    Thank you for posting and welcome to Nokia forum! 
    You will need to have a full Nokia Account if you would like to renew your subscription using a Credit Card or Operator billing. When logged in to the Nokia Store, select Extend your subscription > Redeem voucher on the homepage and enter the PIN code of the voucher.
    Note that your Nokia Music Unlimited subscription is tied to your Nokia Account, so if you log in with an account already in use on a different phone your subscription will move to the current phone and you will no longer be able to download new music on your other phone. 
    If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

Maybe you are looking for