Unlimited subscription USA minute usage?

I wanted to get a better understanding of your unlimited USA subscription. So basically we have a small business and we have alot of customers who call us every day on different line to check inevtory on different products. We want to use the skype plan for our outbound calling to our 150 different distributors the calls will not be longer than 5 to 10 minutes per call and all the calls will be with in the US. Now some of the calls will be to the same distributor several times a day so we will call the same number mutiple times in other words. Your plan says unlimited but i know there's a fair use policy in play so i wanted to know what is the monthly minutes usage for inbound and outbound what's the daily usage for both and what violations should i be aware of with our set up.

Sincere5459 wrote:
i know there's a fair use policy in play so i wanted to know what is the monthly minutes usage for inbound and outbound what's the daily usage for both and what violations should i be aware of with our set up.
Hello and welcome to the Skype Community!
There are three items to bear in mind:
1. Unlimited Subscriptions are designed for use by individual users and
2. http://www.skype.com/en/legal/fair-usage/
3. http://www.skype.com/en/legal/tou/
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Unlimited subscription to USA and Canada

I purchased the unlimited subscription to USA and Canada recently and everything was working great. Then today I was using my subscription and it disconnected me, it gave me a message stating that I have violated my safe usage agreement for today, but my question is if my subscription is unlimited how did I violate anything????

Hi,
You have active Unlimited US&Canada subscription, but it seems you are calling Iraq or at least country code is set to Iraq.
Try to call number in US as follows:
+1xxxxxxxxxxx
Make sure you dial with plus sign or choose the correct country flag: http://www.skype.com/intl/en/support/user-guides/calling-phones-and-mobiles/
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Unlimited subscription and online number

I'm a great fan of voip and Skype but one thing that really bugs me is the fact that Skype neither provides an online Israeli number nor an unlimited plan for calling mobiles. There are simply no decent voip services available that even come close to Skype in terms of call rates and quality.
Are you going to do something about it anytime soon or should I keep on dreaming?
Sincerely,
Von

vonschnappi wrote:
I'm a great fan of voip and Skype but one thing that really bugs me is the fact that Skype neither provides an online Israeli number nor an unlimited plan for calling mobiles. There are simply no decent voip services available that even come close to Skype in terms of call rates and quality.
Are you going to do something about it anytime soon or should I keep on dreaming?
Sincerely,
Von
I don't want to just say "keep on dreaming", but that might be the answer to your question.
Skype does not charge different rates for Online Numbers in different countries. This means that Skype will only pay a provider of those services up to a certain amount for an Online Number used to receive calls from telephones. It is possible that it would cost too much in Israel for Skype to do this, or there may be national regulations that prevent Skype from offering Israeli Online Numbers (this is the case in Canada).
As for a subscription for unlimited calling to Israeli mobile phones, this is entirely related to the cost to call those numbers. I looked at the per-call rates, and it would probably be a very expensive monthly subscription if Skype offered an "unlimited" subscription for calling those phones. Skype doesn't offer "unlimited" subscriptions for mobiles, usually in those places where the costs to call a mobile are the same as calling a landline phone (very few places have this) or the difference is smaller than it appears to be in Israel right now (2.3 US cents/minute for calling Israeli landline phones when paying with Skype Credit, compared to 13.8 US cents/minute for calling Israeli mobile phones - not including the connection fee per call).
Sorry!
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Unlimited Subscription Daily Reset?

My subscription for Unlimited USA gave me a new month on the 5th of this month, so I know I haven't used up all my monthly minutes yet. I talked for 6 hours but my subscription hasn't reset after 24hours. It's been almost 48hours since I've been able to make a call on my subscription. It didn't reset at midnight in the USA, nor did it reset at midnight in Australia, and certainly not midnight GMT.
When is it meant to reset?

NTtrevor wrote:
On the unlimited subscription plan does call forwarding still cost you Skype credit
Hello,
It's not possible to advise you until you tell us which Plan you have.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Unlimited subscription not working

I signed up an unlimited subscription for a month, but I have not recieve an email and not active yet. Since it is not activite I cannot cancel it, and I'm afriad it will charge me for subscription for next month. So how can I cancel it? Thank you!

Hello and welcome to the Skype Community.
Your free trial application hasn't been processed so no action is required.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Pre Sales Question Unlimited Subscription Plan

I'm from India and I would like to buy Unlimited Subscription Plan for India.
Please clarify on this points:-
1. Can I call to any number (including mobile) to all the Indian numbers.
2. Is there any government policy which doesn't allows Indian to use Skype for calling Indian numbers.
3. Unlimited Indian calls cost $19.99 per month, is there any Fair Usage Policy of how many hours a day I can call.
4. Can I use my android phone to access skype and call from my mobile.
Please clarify on these points before I go with the purchase of subscription.
Thanks,
Sandeepan

I haven't been following Creative so I can't say what their standard MO is, but I am huge believer in keeping people informed. If you said you were going to do X by Y and you can't, then be up front about it. Say, We have slipped by 2 months or we hit problems which we are still trying to find the solution.
I work in software development and I know that annoucing slip-dates is a huge thing that has PR implications and it all comes down to exactly how you say it, but there should be a middle groud where you can keep your cusomters (and potential) customers informed. Now that Nov has pretty much come and gone, I think most of know they slipped so just let us know what your future plans are. I don't mind buying the device if I knew for sure they would release a firmware in the next couple of months, but I don't feel comfortable doint it now since it has come and gone with no update.
As for devices, I think there are a few. The ones you mentioned plus or 2 from iRi'ver. The interesting fact is that Creative's Portable Media Center supports it so they have first hand experience implementing it. That's not to say there might not be unforseen problems trying to implement it into an existing device.
Anywya, we don't need to beat a deadhorse, I was just really excited to discover the Zen Touch as it had everything I was looking for at the perfect price, but the Janus stuff is pretty much a deal-breaker for me.
Thanks for all your replies

I have an unlimited subscription but in Skype it s...

I have an unlimited subscription but in Skype it says it needs credits can you explain
Solved!
Go to Solution.

What type of unlimited subscription? There are several. Even an unlimited subscription does necessarily cover every number in a particular country or the planet. Unlimited plans generally cover landline numbers in many countries but not all countries. All subscriptions cover mobiles in only a few countries. Shared cost, Premium numbers, and non-regional numbers are also not covered by any subscription. Credit is required anytime you dial a number not covered by your subscription or in cases of minute subscription, when that subscription is exhausted for that month.

Unlimited Subscription Question

I paid for a 12 month unlimited subscription with an understanding that I would be able to video conference call a group but every time I attempt to do that, it states I need credits to do this.
How do I contact Skype to advise them I apparently purchased the WRONG type of subscription and wish to cancel that and apply the funds to the purchase of the type of subscription that includes group video conferencing?
I purchased this about 10 days ago so it has not been in existence very long.
Thank you.
J. Aliseo

jaliseo wrote:
1. I paid for a 12 month unlimited subscription with an understanding that I would be able to video conference call a group
2. How do I contact Skype to advise them I apparently purchased the WRONG type of subscription and wish to cancel that and apply the funds to the purchase of the type of subscription that includes group video conferencing?
Hello,
1. You require this Subscription to enable Group Video Calling:
http://www.skype.com/intl/en-us/prices/premium?intcmp=CS-Upsell-RightNav-FA10868
2. Please file here: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Unlimited subscription + 400 min

Hi there.
If I get both unlimited AND 400 mins, what will happen then? The unlimited subscription doesn't cover mobile calls, thats why I need both.
Will regular landline calls use the flatrate or will the 400 mins be used up first?
Thanks.

The basic Unlimited World Subscription doesn't include China.
http://www.skype.com/intl/en-us/prices/pay-monthly/
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Unlimited subscription to US but Skype says I have...

I just purchased an unlimited subscription for 12 months to the U.S. I made one call to a u.s. mobile phone, now Skype says I have to buy credit to make my next call. The call was dialed, not sms. Why? I thought my subscription gave me unlimited mobile and landline calls to the continental us, guam and puerto rico.

Hello
Your account shows that you have purchased a Skype Number. These are for your contacts to call you. If you wish to make calls you need either a relevant Call Subscription or credit.
Skype subscription Buy Skype credit
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Re: I have an unlimited subscription but in Skype ...

Hello! I just bought also an unlimited subscription, I guess is europe unlimited 1 month. I was trying to call several number from europe and is not working. Can you explain to me why? Thank you

Vladicostea wrote:
Hello! I just bought also an unlimited subscription, I guess is europe unlimited 1 month. I was trying to call several number from europe and is not working. Can you explain to me why? Thank you
Hello
ALWAYS start your own topic instead of attempting to use someone else's. You have a different issue. You are attempting to call to cellphones in Norway and Italy. Only calls to landlines are included in your Subscription and Romania is not an included country.
Please check your coverage carefully.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Zen Sleek Photo Freezes/Locks Up after about 5 minutes usage (need to drain battery to recov

Hi,
My 20G Zen Sleek Photo has just recently transformed itself into a useless brick.
No matter what I try and do, it always ends up freezing after about 5 minutes usage. When you force a reset it does unlock but when it comes back on it sticks on the Creative "copyright" start up screen.
I've reformatted and re-installed the firmware several times but with the same result.
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The only time it totally unlocks is when you either:
() let the battery fully drain and then recharge it or
(2) you disconnect the battery lead and then press the On/Off switch for several minutes.
I've looked everywhere for a solution/reason but nothing. You find plenty of people with the same problem but no answers. Surely someone knows how to fix the problem
Is it a faulty battery (unlikely because mine charges up fine and holds it charge well)
Is it the hard dri've (very unlikely since the player can start up correctly [given the above recovery procedure] and play tracks within the 5-0 minutes you have available)
Is it the firmware (I doubt it, I can't see what the firmware's got to do with a delayed lock up, having worked fine up to that point)
Is it the motherboard (maybe....., to my mind it points to a component failure that allows an electric charge to build up and not dissipate, the only way to discharge it is to short the battery pins [with, I hasten to add, the battery removed!])
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Has anyone within the Creative community successfully solved this problem Has anyone received a decent answer from Creative
I find it staggering that the guys at Creative have washed their hands of this problem. They, after all, are the most likely people to identify the problem - only they have a schematic of the motherboard that would allow them to investigate and locate the problem.
For the record the firmware I'm using is v .0.0.
Any guidance would be much appreciated,
Victor

Is there really no one with an answer to this problem or have I overlooked a previous post that explained the fault.
BR
Victor

Nokia music unlimited subscription

everytime when I try to download music from nokia music store it always shows that there is activation problem saying that my mobile is already registered with nokia music unlimited subscription....naw I cnt download any songs with my lumia 710....someone please help me....

Hi,
Welcome to the forum!
You may check this link for the explanation related to your concern:
http://discussions.nokia.com/t5/Music/Activation-problem-in-lumia-510/m-p/1863660/highlight/false#M2...

Insufficient credit on an unlimited subscription

I have just bought the unlimited subscription and can not make a call at all. It keeps tellin me I have insufficient credit.. On an unlimited subscription.. How does that work? I did have to buy more credit because I needed to make phone calls, but missed the chance I can't get in touch with them now. But that's not the issue, the issue is why can't i use the service I'm paying for? My internet is fine, my phone is fine, everything is just fine just the service.
Solved!
Go to Solution.

Hey TanjaB,
Finally managed to work it out with skype, not sure if this will apply to you but it did with me. Because my partner has an Estonian mobile number, skype subscriptions only work with landlines in Estonia.
Regardless if she is in Norway at the moment will have to go through the Estonian Company first, so she will need to get a sim from Norway or Finland (her next stop) they are part of the mobile subscription, or any of the other countries thats part of the mobile coverage list, otherwise you can only call landlines.
But positive thing is, once she has a sim from one of the areas that is covered by the subscription she could be ANYWHERE in the world and you can speak to them providing they have reception and thats about it. Thats how i have understood it anyway, and saves getting credits, or the 60min, 120min packages which are expensive.

Deactivate Nokia Lumia unlimited subscription

I am currently using Nokia Lumia 610..
Due to some reason my nokia music store is not working i.e. i cant download songs any more from the store. Whenever i select any song for downlading, the message it shows is "This phone is already registered with a Nokia Music Unlimited subscription".
Can I deactivate my Nokia Lumia unlimited subscription and resubscribe it??
If yes, then what is the procedure??

Nokia Unlimited Music subscription management assistance can be coordinated through your local Nokia support at this page http://www.nokia.com/global/support/locations
Good luck

Unlimited subscription USA minute usage?

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