Unlimited world can't call italy number

I would like to call xxxxxxxxxxxxxc vodafone support. But it said not enough credit. Can you tell me why? As I subscribed unlimited world already. Thanks.

ucex wrote:
I would like to call xxxxxxxxxxxxxc vodafone support. But it said not enough credit. Can you tell me why? As I subscribed unlimited world already. Thanks.
Hello
According to your account the Italian # you are calling is classed as a cellphone # and not covered by the Unlimited World Subscription.
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Unlimited World - can it be used for Russia landli...

Hi, everyone.
I need to make calls from Australia to Russia landlines (NOT Moscow and NOT St.Petersburg).
I looked at Unlimited World subscription :
Subscriptions > Calling landlines
Unlimited World - Calls are unlimited - AU$13.49/month
Available countries : Russia.
It says Russia without mentioning any restrictions on which cities I will be calling.
I am saying it cause Russia is a very special country from call rates perspective, as quite often it has special (low) rates for the capital cities of Moscow St.Petersburg.
I will be calling to other cities, so I am a bit concerned if Unlimited World subscription will cover my calls.
Someone on this forum mentioned that it may not be covered by T&C for the plan itself does not say anything like that (or probably I failed to see it).
Thank you.

According to the Skype rates page, the Unlimited world plan includes (both areas):
Russia
Russia(Moscow, St Petersburg)
So that seems to match up with the Unlimited Russia Subscription which is more expensive. It would seem wise to stick with the Unlimited World plan even if you have no need for those two cities or the rest of the World plan (due to it being less expensive).
It breaks down the Pay As You Go rates like this:
(AU)
Calling - per minute 1
excl. VAT
Russia
6.8¢
Russia - Mobile
11.5¢
Russia - Moscow2
3¢
Russia - St Petersburg2
3¢
That leads me to believe most everything should be covered EXCEPT for mobiles. So unless there is something else unique or restrictive about the number, I don't see how it won't be covered.

Unlimited World - unable to call landlines (BRAZIL...

I did the tests, I have Unlimited World + premium enabled on my account, I put the prefix and yet I can't call any landline to Brazil. Please help

Hi,
Brazil is not included in this subscription
You can make free calls to following destinations:
Argentina
Australia
Austria
Belgium
Canada - (incl. mobiles)
Chile
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guam
Hong Kong SAR - (incl. mobiles)
Hungary
Ireland, Republic of
Israel
Italy
Japan
Korea
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
Russia - St Petersburg
Russia - Moscow
Singapore - (incl. mobiles)
Slovakia
Spain
Sweden
Switzerland
Taiwan
Thailand - (incl. mobiles)
United Kingdom
United States - (incl. mobiles)
Venezuela
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
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Unlimited world 1 mth calling don't work

I have used Unlimited world 1 month already several years. I moved my location from Northen Europe to Central Europe. Here I can not call even I just have got information from Skype that new packet is delivered. I have bought Skype saldo and then I can call. I use iPad 3 with latest iOS version. Can someone help me?

Hello
You are trying to call to India. Please note that India is not included in the Unlimited World Subscription.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Unlimited World - unable to call landlines (AUSTRA...

Hi,
Apologies for having to create a thread about this, however I'm unable to access the support page (keeps saying, "Error, please reload this page" when trying to select a category).
I have an active Premium with Unlimited World subscription (the free month offer), however I am unable to call any local landlines, it keeps saying "Not enough Skype credit."
I've read all the troubleshooting guides, saying to check you have an active subscription, etc etc... My account definitely shows an active Unlimited World subscription with unlimited minutes, and when looking through the Skype application it says I have 2 Active Subscriptions (assuming, Premium + Unlimited World).
Any help would be very appreciated.
Solved!
Go to Solution.

Are you calling domestic landlines (not business landlines)?
Are you using the correct dialstring? - +61 xxx xxx xxxx
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Can't call mobile number

hi,
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There seems to be a general issue with this network in Poland. http://community.skype.com/t5/Windows-desktop-client/Dzwonienie-na-telefony-kom%C3%B3rkowe-i-stacjonarne/m-p/4047271#M355735 http://community.skype.com/t5/Windows-desktop-client/Mobile-phone-calls-from-skype-quot-Sorry-You-can-not-call-this/m-p/4060561/highlight/true#M357913 http://community.skype.com/t5/Rates-and-subscriptions/Unable-to-call-mobile-phone-numbers-Play-mobile-network-Poland/m-p/4060492/highlight/true#M44126 http://community.skype.com/t5/Android/Sorry-you-cannot-call-this-number-Always-was-able-to-call-mom/m-p/4032839#M49717 http://community.skype.com/t5/Android/Skype-to-polish-mobile-quot-the-number-you-dialled-is-wrong-quot/m-p/3988973/highlight/true#M48837

Does Unlimited World include free call to China?

I just added Unlimited World but when I call a China phone # skype still asks to buy credit. So does this subscription include call to China or not?
Thanks,
Yi

Hello,
The promotion includes Unlimited World subscription, which does not cover calls to China. Please see the full list of included countries here: http://www.skype.com/intl/en/offers/skype-with-love/?intcmp=ch1-SkypeLove-side
Anna
Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
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Skype Unlimited World Subscription and Call Forwar...

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"You can't call this number on Skype right now" er...

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Hello
Checking for you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Unlimited Worldwide = can't call Korea (it's inclu...

I recently signed up for an Unlimited Worldwide subscription and was having no issues until I tried calling Korea today.
By the way your customer service, or lack thereof, is awful.

Korea landlines are included mobiles are not. Were you calling a mobil?
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Thank You!

Siri can't call phone number

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Unlimited World calls to Sweden

I have been making Skype calls to Sweden for about 5 years and always thought, for some reason, that I needed both Unlimited World AND Skype Credit. I call to a cell phone from both my cell phone and landline. My daughter told me I didn't need Skype Credit if I had Unlimited World, so I let my Skype Credit expire. Now, however, when I try to make the call it tells me I don't have enough Skype credit. If I need Skype credit, why would I need Unlimited World. When I click on my Unlimited World subscription it says I can make landline and cell phone calls to Sweden. What am I missing or doing wrong here?
Solved!
Go to Solution.

Hello
The Unlimited World Subscription allows calls to Swedish landlines only - not cellphones. To call to cellphones in Sweden you require either credit or a dedicated Subscription. Hope this clarifies the situation for you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Forwarding to Skype using Unlimited World?

Help please.
I urgently need to forward calls to my Android, to my desktop Skype. I am expecting a call about a job interview, but my phone is broken.
I just signed up for a trial of Unlimited World.
What are the exact steps I need to take to enable forwarding to Skype from mobile, considering that I am now using UW?

nhappl wrote:
I have an unlimited World subscription but when I try to use my Skype to Go number to call my daughter in NZ, I get a message saying that I need to buy more Skype Credit?! This number worked fine before I had the subscription.
Is your daughter's phone a mobile phone? If so, calls to mobiles in New Zealand are not covered by the Unlimited World subscription, and require Skype Credit.
The Unlimited World subscription covers calling to around 40 countries. For most of those countries, it only covers calls to landline phones. For a few countries, it also includes calling to mobile phones as well as landline phones. Click on "Subscriptions" below, then look for the link showing the countries covered by the Unlimited World subscription. It will break out the countries where calls to both landline and mobile phones are covered, and others where calls only to landline phones are covered.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
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Re: Unlimited World Subscription Not Working

Hi, I just bouhgt the world unlimited calling package, and tried to call my house in South Africa on the land line. Credit was still deducted from my account?
Please explain, why?

Unlimited World covers South Africa landline numbers. It seems you called a mobile number and since subscription doesn't cover SA mobiles it was charged from balance. If you search South Africa on the rates page it should list Unlimited World only under "Calling landlines"
For mobiles Skype has 60 & 120 minutes. You can find the page here: http://www.skype.com/en/rates/
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Unlimited world can't call italy number

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