Unlimited world cannot call China landline

I am active on my Skype premium + unlimited world subscription (one month free trial), but whenever I try to China landline, it shows I should buy Skype Credit. Could someone shed some light? Thanks a lot.

I got same problem even I bought the credit, it keeps complaining it is an invalid phone number
Why do not skype take care of their customer?

Similar Messages

  • Unlimited World subscription calling landline says...

    I get a free voucher for Unlimited World 3 minutes and is activited. I tried to call the australia landline number but it says no credit (Insufficient credit - Add a little Skype Credit to your account to call mobiles and landlines at great low rates) 
    Do I need to buy credit before I can use use free Unlimited Minutes subscription ? 

    Johnsir wrote:
    Do I need to buy credit before I can use use free Unlimited Minutes subscription ? 
    Hello and welcome to the Skype Community.
    No you don't. Your account shows that you haven't made any call attempts.
    With your Unlimited World Subscription you can:
    Call LANDLINES AND CELLPHONES in: Canada, China, Guam, Hong Kong, Puerto Rico, Singapore, Thailand, United States.
    Call LANDLINES ONLY in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Does unlimited world include calls to india? if so...

    hello i did look up the unlimited call plan but then i could not find and get any help from there about if india was among the free countires.. so asking here is india is included among the countries? thanks

    Hello,
    The promotion includes Unlimited World subscription, which does not cover calls to China. Please see the full list of included countries here: http://www.skype.com/intl/en/offers/skype-with-love/?intcmp=ch1-SkypeLove-side
    Anna
    Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
    Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
    Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados.

  • Unlimited Calls - Unlimited world UK, India & Chin...

    Dear Experts,
    I'm in UK and Interested to Buy Unlimited Calls to India Plan, however not sure and even can't find information on what is the maximum minutes I can call to India?
    Some where in the blog I seen as '10,000 Minutes/Month, 6 Hrs Per/Day, 50 countries/Day's fair usage policy but I seen no where in the policy.
    Can some one help, What is the maximum minutes I can call to India & USA, Canada & UK Landlines (These r my preferred countries to call).
    Thanks,
    Kumar

    I am using +44xxxxxxxxx numbers can anyone advise what the hell is going on?

  • Cannot call Japan landline number

    For years I was able to call a certain landline number in Japan, but since about 2-3 weeks it tries to connect, no dial tone and stops.
    I tried other Japanese landline numbers and they connect just fine.
    If I use my normal landline I can call without problems, normal dial tone and the person picks up.
    But normal landline is very expensive 
    Any ideas ?
    Thanks.

    Hi,
    It seems you have already contacted Customer Service and resolved the issue.
    Unfortunately United Kingdom Shared Cost numbers are not included in our subscriptions.
    For more info visit: https://support.skype.com/en/faq/FA322/
    If my answer helped to fix your issue, mark it as a Solution to help others.
    Thank You!
    Please send private messages only upon request.

  • I have unlimited world Why cant I use it

    I have Unlimited Europe and Unlimited world (Free Trial) both active.  I want to use Unlimited World to call Malta (landline) but it wont work????  Is it only recognizing one subscription at the moment.  I am paid up for europe until June and dont want to cancel as Unlimted World isnt working.

    Mummy.Plank wrote:
    I have Unlimited Europe and Unlimited world (Free Trial) both active.  I want to use Unlimited World to call Malta (landline) but it wont work????  Is it only recognizing one subscription at the moment.  I am paid up for europe until June and dont want to cancel as Unlimted World isnt working.
    Hello and welcome to the Skype Community.
    Your account shows that your Unlimited World Subscription expired on May 12th 2015. Malta is not included in the Unlimited Europe Subscription.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Unlimited World coverage - But unable to call to T...

    Hi Skype,
    I have recently subscribed for Unlimited countries Landline with first month free - trial.
    I checked the coverage covering Taiwan and Hong Kong. When I tried to make a call to a Hong Kong phone number, it works fine. However, it did not work and I was asked to purchase Skype Credit when I tried to dial a Taiwan phone number.
    What is the reason? =(
    Best Regards,
    Lance_Skype

    Hello,
    I recommend to check our FAQ to see which countries are included in the Unlimited World special offer (mobiles/landlines): https://support.skype.com/en/faq/FA12390/what-is-the-unlimited-world-special-offer?frompage=search&q...
    Or you can also see here at bottom of page: http://www.skype.com/go/unlimitedworldtrial
    Call landlines and mobiles in: Canada, China, Guam, Hong Kong SAR, Puerto Rico, Singapore, Thailand, United States.
    Call landlines only in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela.
    If my answer was useful, please click on "Accept as Solution" to help others, thank you
    Si ma réponse vous a aidé merci de cliquer sur "Accepter comme solution"
    Cela pourra surement aider d'autres personnes qui ont le même problème

  • Unlimited World does not cover India anymore?

    I have been using the Unlimited World package. It doesn't seem to have unlimited calls to India Mobiles and Landlines anymore. Is there any way I can get this back?

    Hi, Kppritch, and welcome to the Community,
    According to the Skype Rates page of the Skype website, "Unlimited World" includes calls to U.K. land lines - just not mobile numbers.
    Please see the details copied and pasted, below.
    Regards,
    Elaine
    http://www.skype.com/en/rates/#scom
    Unlimited World
    Includes USA, UK, China and over 60 other countries; excluding Colombian rural areas - LEX.
    See details
    Calls are unlimited2
    $13.99/month
    2 A fair usage policy applies to calling phones. Excludes special, premium and non-geographic numbers.
    Call landlines and mobiles in:
    Canada
    China
    Guam
    Hong Kong SAR
    Puerto Rico
    Singapore
    Thailand
    United States
    Call landlines only in:
    Andorra
    Argentina
    Australia
    Austria
    Belgium
    Brazil
    Brunei
    Bulgaria
    Chile
    Colombia
    Costa Rica
    Croatia
    Czech Republic
    Denmark
    Estonia
    Finland
    France
    Germany
    Greece
    Guadeloupe
    Hungary
    Iceland
    Indonesia (Jakarta)
    Ireland, Republic of
    Israel
    Italy
    Japan
    Korea
    Latvia
    Lithuania
    Luxembourg
    Malaysia
    Malta
    Mexico
    Mexico (Guadalajara, Mexico City, Monterrey)
    Morocco
    Netherlands
    New Zealand
    Norway
    Panama
    Paraguay
    Peru
    Poland
    Portugal
    Romania
    Russia
    Russia (Moscow, St Petersburg)
    Slovakia
    Slovenia
    South Africa
    Spain
    Sweden
    Switzerland
    Taiwan
    Turkey
    United Kingdom
    Venezuela
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Is Macao included in the Unlimited World incl. Chi...

    Is Macao included in the Unlimited World incl. China package?

    Hi,
    I'm afraid not, Macao can be called with Skype Credit and price is listed here:
    http://www.skype.com/intl/en/prices/payg-rates/#cc=MO
    There are also separate subscriptions available here:
    http://www.skype.com/intl/en-us/prices/pay-monthly/#MO
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Re: Unlimited World Subscription Not Working

    Hi, I just bouhgt the world unlimited calling package, and tried to call my house in South Africa on the land line. Credit was still deducted from my account?
    Please explain, why?

    Unlimited World covers South Africa landline numbers. It seems you called a mobile number and since subscription doesn't cover SA mobiles it was charged from balance. If you search South Africa on the rates page it should list Unlimited World only under "Calling landlines"
    For mobiles Skype has 60 & 120 minutes. You can find the page here: http://www.skype.com/en/rates/
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Cannot call with unlimited world subscription

    Hi
    I have subscribed to Unlimited world subscription and had recently paid the bill for the month.
    However, I cannot make a phonecall to Malaysia using the account. The phone keep showing the message insufficient credit. And prompted me to buy credits.
    My username is [Removed for privacy].
    This is urgent and I need to make important call. Why doesn't Skype have a customer service hotline?
    This is so frustrating.  
    Reply me at [Removed for privacy] once this is fixed.

    Hello,
    I can see that you have tried to call a mobile in Malaysia, this is not included in your Subscription, you can call only landlines.
    For more information see this page: What is the Unlimited World subscription?
    If my answer was useful, please click on "Accept as Solution" to help others, thank you
    Si ma réponse vous a aidé merci de cliquer sur "Accepter comme solution"
    Cela pourra surement aider d'autres personnes qui ont le même problème

  • Unlimited World - unable to call landlines (AUSTRA...

    Hi,
    Apologies for having to create a thread about this, however I'm unable to access the support page (keeps saying, "Error, please reload this page" when trying to select a category).
    I have an active Premium with Unlimited World subscription (the free month offer), however I am unable to call any local landlines, it keeps saying "Not enough Skype credit."
    I've read all the troubleshooting guides, saying to check you have an active subscription, etc etc... My account definitely shows an active Unlimited World subscription with unlimited minutes, and when looking through the Skype application it says I have 2 Active Subscriptions (assuming, Premium + Unlimited World).
    Any help would be very appreciated.
    Solved!
    Go to Solution.

    Are you calling domestic landlines (not business landlines)?
    Are you using the correct dialstring? - +61 xxx xxx xxxx
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Does Unlimited World include free call to China?

    I just added Unlimited World but when I call a China phone # skype still asks to buy credit. So does this subscription include call to China or not?
    Thanks,
    Yi

    Hello,
    The promotion includes Unlimited World subscription, which does not cover calls to China. Please see the full list of included countries here: http://www.skype.com/intl/en/offers/skype-with-love/?intcmp=ch1-SkypeLove-side
    Anna
    Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
    Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
    Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados.

  • Unlimited World - unable to call landlines (BRAZIL...

    I did the tests, I have Unlimited World + premium enabled on my account, I put the prefix and yet I can't call any landline to Brazil. Please help

    Hi,
    Brazil is not included in this subscription
    You can make free calls to following destinations:
    Argentina
    Australia
    Austria
    Belgium
    Canada - (incl. mobiles)
    Chile
    Croatia
    Czech Republic
    Denmark
    Estonia
    Finland
    France
    Germany
    Greece
    Guam
    Hong Kong SAR - (incl. mobiles)
    Hungary
    Ireland, Republic of
    Israel
    Italy
    Japan
    Korea
    Luxembourg
    Malaysia
    Netherlands
    New Zealand
    Norway
    Poland
    Portugal
    Puerto Rico
    Russia - St Petersburg
    Russia - Moscow
    Singapore - (incl. mobiles)
    Slovakia
    Spain
    Sweden
    Switzerland
    Taiwan
    Thailand - (incl. mobiles)
    United Kingdom
    United States - (incl. mobiles)
    Venezuela
    If my answer helped to fix your issue, mark it as a Solution to help others.
    Thank You!
    Please send private messages only upon request.

  • Unlimited World Subscription cannot make a call

    Hi, i have purchased a unlimited world but i could not make a call back to Indonesia (landline), can you please advise?
    thanks,

    Hello and welcome to the Skype Community.
    Checking for you.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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