Unlimited world cannot call China landline
I am active on my Skype premium + unlimited world subscription (one month free trial), but whenever I try to China landline, it shows I should buy Skype Credit. Could someone shed some light? Thanks a lot.
I got same problem even I bought the credit, it keeps complaining it is an invalid phone number
Why do not skype take care of their customer?
Similar Messages
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Unlimited World subscription calling landline says...
I get a free voucher for Unlimited World 3 minutes and is activited. I tried to call the australia landline number but it says no credit (Insufficient credit - Add a little Skype Credit to your account to call mobiles and landlines at great low rates)
Do I need to buy credit before I can use use free Unlimited Minutes subscription ?Johnsir wrote:
Do I need to buy credit before I can use use free Unlimited Minutes subscription ?
Hello and welcome to the Skype Community.
No you don't. Your account shows that you haven't made any call attempts.
With your Unlimited World Subscription you can:
Call LANDLINES AND CELLPHONES in: Canada, China, Guam, Hong Kong, Puerto Rico, Singapore, Thailand, United States.
Call LANDLINES ONLY in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Does unlimited world include calls to india? if so...
hello i did look up the unlimited call plan but then i could not find and get any help from there about if india was among the free countires.. so asking here is india is included among the countries? thanks
Hello,
The promotion includes Unlimited World subscription, which does not cover calls to China. Please see the full list of included countries here: http://www.skype.com/intl/en/offers/skype-with-love/?intcmp=ch1-SkypeLove-side
Anna
Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
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Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados. -
Unlimited Calls - Unlimited world UK, India & Chin...
Dear Experts,
I'm in UK and Interested to Buy Unlimited Calls to India Plan, however not sure and even can't find information on what is the maximum minutes I can call to India?
Some where in the blog I seen as '10,000 Minutes/Month, 6 Hrs Per/Day, 50 countries/Day's fair usage policy but I seen no where in the policy.
Can some one help, What is the maximum minutes I can call to India & USA, Canada & UK Landlines (These r my preferred countries to call).
Thanks,
KumarI am using +44xxxxxxxxx numbers can anyone advise what the hell is going on?
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Cannot call Japan landline number
For years I was able to call a certain landline number in Japan, but since about 2-3 weeks it tries to connect, no dial tone and stops.
I tried other Japanese landline numbers and they connect just fine.
If I use my normal landline I can call without problems, normal dial tone and the person picks up.
But normal landline is very expensive
Any ideas ?
Thanks.Hi,
It seems you have already contacted Customer Service and resolved the issue.
Unfortunately United Kingdom Shared Cost numbers are not included in our subscriptions.
For more info visit: https://support.skype.com/en/faq/FA322/
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request. -
I have unlimited world Why cant I use it
I have Unlimited Europe and Unlimited world (Free Trial) both active. I want to use Unlimited World to call Malta (landline) but it wont work???? Is it only recognizing one subscription at the moment. I am paid up for europe until June and dont want to cancel as Unlimted World isnt working.
Mummy.Plank wrote:
I have Unlimited Europe and Unlimited world (Free Trial) both active. I want to use Unlimited World to call Malta (landline) but it wont work???? Is it only recognizing one subscription at the moment. I am paid up for europe until June and dont want to cancel as Unlimted World isnt working.
Hello and welcome to the Skype Community.
Your account shows that your Unlimited World Subscription expired on May 12th 2015. Malta is not included in the Unlimited Europe Subscription.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Unlimited World coverage - But unable to call to T...
Hi Skype,
I have recently subscribed for Unlimited countries Landline with first month free - trial.
I checked the coverage covering Taiwan and Hong Kong. When I tried to make a call to a Hong Kong phone number, it works fine. However, it did not work and I was asked to purchase Skype Credit when I tried to dial a Taiwan phone number.
What is the reason? =(
Best Regards,
Lance_SkypeHello,
I recommend to check our FAQ to see which countries are included in the Unlimited World special offer (mobiles/landlines): https://support.skype.com/en/faq/FA12390/what-is-the-unlimited-world-special-offer?frompage=search&q...
Or you can also see here at bottom of page: http://www.skype.com/go/unlimitedworldtrial
Call landlines and mobiles in: Canada, China, Guam, Hong Kong SAR, Puerto Rico, Singapore, Thailand, United States.
Call landlines only in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela.
If my answer was useful, please click on "Accept as Solution" to help others, thank you
Si ma réponse vous a aidé merci de cliquer sur "Accepter comme solution"
Cela pourra surement aider d'autres personnes qui ont le même problème -
Unlimited World does not cover India anymore?
I have been using the Unlimited World package. It doesn't seem to have unlimited calls to India Mobiles and Landlines anymore. Is there any way I can get this back?
Hi, Kppritch, and welcome to the Community,
According to the Skype Rates page of the Skype website, "Unlimited World" includes calls to U.K. land lines - just not mobile numbers.
Please see the details copied and pasted, below.
Regards,
Elaine
http://www.skype.com/en/rates/#scom
Unlimited World
Includes USA, UK, China and over 60 other countries; excluding Colombian rural areas - LEX.
See details
Calls are unlimited2
$13.99/month
2 A fair usage policy applies to calling phones. Excludes special, premium and non-geographic numbers.
Call landlines and mobiles in:
Canada
China
Guam
Hong Kong SAR
Puerto Rico
Singapore
Thailand
United States
Call landlines only in:
Andorra
Argentina
Australia
Austria
Belgium
Brazil
Brunei
Bulgaria
Chile
Colombia
Costa Rica
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guadeloupe
Hungary
Iceland
Indonesia (Jakarta)
Ireland, Republic of
Israel
Italy
Japan
Korea
Latvia
Lithuania
Luxembourg
Malaysia
Malta
Mexico
Mexico (Guadalajara, Mexico City, Monterrey)
Morocco
Netherlands
New Zealand
Norway
Panama
Paraguay
Peru
Poland
Portugal
Romania
Russia
Russia (Moscow, St Petersburg)
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Taiwan
Turkey
United Kingdom
Venezuela
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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Is Macao included in the Unlimited World incl. Chi...
Is Macao included in the Unlimited World incl. China package?
Hi,
I'm afraid not, Macao can be called with Skype Credit and price is listed here:
http://www.skype.com/intl/en/prices/payg-rates/#cc=MO
There are also separate subscriptions available here:
http://www.skype.com/intl/en-us/prices/pay-monthly/#MO
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance! -
Re: Unlimited World Subscription Not Working
Hi, I just bouhgt the world unlimited calling package, and tried to call my house in South Africa on the land line. Credit was still deducted from my account?
Please explain, why?Unlimited World covers South Africa landline numbers. It seems you called a mobile number and since subscription doesn't cover SA mobiles it was charged from balance. If you search South Africa on the rates page it should list Unlimited World only under "Calling landlines"
For mobiles Skype has 60 & 120 minutes. You can find the page here: http://www.skype.com/en/rates/
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance! -
Cannot call with unlimited world subscription
Hi
I have subscribed to Unlimited world subscription and had recently paid the bill for the month.
However, I cannot make a phonecall to Malaysia using the account. The phone keep showing the message insufficient credit. And prompted me to buy credits.
My username is [Removed for privacy].
This is urgent and I need to make important call. Why doesn't Skype have a customer service hotline?
This is so frustrating.
Reply me at [Removed for privacy] once this is fixed.Hello,
I can see that you have tried to call a mobile in Malaysia, this is not included in your Subscription, you can call only landlines.
For more information see this page: What is the Unlimited World subscription?
If my answer was useful, please click on "Accept as Solution" to help others, thank you
Si ma réponse vous a aidé merci de cliquer sur "Accepter comme solution"
Cela pourra surement aider d'autres personnes qui ont le même problème -
Unlimited World - unable to call landlines (AUSTRA...
Hi,
Apologies for having to create a thread about this, however I'm unable to access the support page (keeps saying, "Error, please reload this page" when trying to select a category).
I have an active Premium with Unlimited World subscription (the free month offer), however I am unable to call any local landlines, it keeps saying "Not enough Skype credit."
I've read all the troubleshooting guides, saying to check you have an active subscription, etc etc... My account definitely shows an active Unlimited World subscription with unlimited minutes, and when looking through the Skype application it says I have 2 Active Subscriptions (assuming, Premium + Unlimited World).
Any help would be very appreciated.
Solved!
Go to Solution.Are you calling domestic landlines (not business landlines)?
Are you using the correct dialstring? - +61 xxx xxx xxxx
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Does Unlimited World include free call to China?
I just added Unlimited World but when I call a China phone # skype still asks to buy credit. So does this subscription include call to China or not?
Thanks,
YiHello,
The promotion includes Unlimited World subscription, which does not cover calls to China. Please see the full list of included countries here: http://www.skype.com/intl/en/offers/skype-with-love/?intcmp=ch1-SkypeLove-side
Anna
Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados. -
Unlimited World - unable to call landlines (BRAZIL...
I did the tests, I have Unlimited World + premium enabled on my account, I put the prefix and yet I can't call any landline to Brazil. Please help
Hi,
Brazil is not included in this subscription
You can make free calls to following destinations:
Argentina
Australia
Austria
Belgium
Canada - (incl. mobiles)
Chile
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guam
Hong Kong SAR - (incl. mobiles)
Hungary
Ireland, Republic of
Israel
Italy
Japan
Korea
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
Russia - St Petersburg
Russia - Moscow
Singapore - (incl. mobiles)
Slovakia
Spain
Sweden
Switzerland
Taiwan
Thailand - (incl. mobiles)
United Kingdom
United States - (incl. mobiles)
Venezuela
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request. -
Unlimited World Subscription cannot make a call
Hi, i have purchased a unlimited world but i could not make a call back to Indonesia (landline), can you please advise?
thanks,Hello and welcome to the Skype Community.
Checking for you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
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