Unlimited World Sub asking for credit
This is nonsense. I just got the world-wide subscription last week, and I can't make calls anywhere. I am asked to add credits to my account. Why doesn't Skype have any official customer services? I'm really very suprised and dissapointed by all this. Any help?
Hello,
Please see the following FAQ, you will see which countries (landlines and mobiles) you can call with the Unlimited World Subscription: What is the Unlimited World special offer?
You can see how to contact the customer service here: How can I contact Skype Customer Service?
If my answer was useful, please click on "Accept as Solution" to help others, thank you
Si ma réponse vous a aidé merci de cliquer sur "Accepter comme solution"
Cela pourra surement aider d'autres personnes qui ont le même problème
Similar Messages
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Hi, Anyone has the same situation?
I just opened an account and added Unlimited world subscription, with credit card information filled and so on.
Tried to call a Kenya (South Africa) land line number, but it failed me, and asking for credit to call the number.
HOW CAN IT BE?
Hello.
Your account shows that you are calling to Kenya. Please note that Kenya is not included in the Unlimited World Subscription. -
Have Unlimited World, but need Skype Credit for ca...
So I've checked and read and googled... I have the Unlimited World plan that covers China. From my understanding anyway. My account says Premium, which I read does not cover China. But I also have Unlimited World that does include China. When I go to the rates and click on China it shows the unlimited plan at the bottom. When I click it, it says I already have this plan and will be overlapping my current plan. I really need my subscription to work, otherwise I will cancel it, what's the point?
Laptopnomad wrote:
1. Would be charged to your world subscription.
2. would be charged to your world subscription.
3. It should be charged to your world subscription, but not 100% sure.
4. charged to skype credit,
Hello,
1. Correct.
2. Correct.
3. Correct. I can confirm that the forwarded calls will be charged to the Unlimited World Sub.
4. Correct.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
I am unable to download free apps on my iphone,it ask for credit info.When i try to download it's telling me (There is a billing problem with a previous purchase)So i went into my account.It's showing a purchase inside of pokerist.com which i never made.I have a outstanding balance of 33.00 which i do not have.I only use that card to activate my account, that's why the payment didn't go threw.I do not use that account.So please can someone fix my account so i can get my life back.PLEASE
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
This is so frustrating! I have an itunes store account, etc. I lost all my info when I had to "restore" my iphone.
I wasn't able to do the "restore" until recently, gosh it was about 6mos or more ago when my iphone died...
So, as I get older I am having memory problems and haven't been able to access my itunes account.
Obviously when I did the "restore" on my iphone I lost all my info with it... So, wanting to use my iphone for
music, games, etc. I had to create a new apple id, fine, but when I wanted to download a "free" app it says
my apple id hasn't been used with itunes so it keeps asking for credit card info.
I do not remember ever having to have a credit card before!
I am so frustrated... First it was not being able to access my account then having to create a new one, fine!
But now I can't download "free" content without credit card information!?!?!?!?!?!?!?!?! UGH!!!!!!!
Please, can anyone help...?!?
Sincerely,
"Distressed"If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?same here but i cant purchase a movie or anything
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I have a student trying to set up an App Store account (she has an Apple ID), however she is being asked for credit card information. The option of NONE does not appear as one of the choices with the other credit cards.
Any assistance?There are instrctions on this page for how to create a new account (it won't work with existing account) without giving a credit card number : http://support.apple.com/kb/HT2534 e.g. select a free app in the store and click on 'create Apple id' when 'buying' it.
-
I want to use a gift card but it's asking for credit card info. I do not have a credit card. what do I do?
Hi Toastcafe,
If you are having issues setting up an iTunes Store account without a credit card so you can redeem your gift card, you may find the following article helpful:
Apple Support: Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Regards,
- Brenden -
When attempting to perform updates on my iphone, it asks for credit card information. I give them the information directly from the card but then it tells me that the security code is invalid. I have rechecked the information several times which also includes reentering the card info and still it says its wrong. What do I do?
Contact iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.
-
I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
Wby Apple apps keep asking for credit card? No app is working
Are they "Free" apps with In-App Purchases? If so, you need a credit card on file for the In-App Purchases.
Cheers,
GB -
I am trying to set up an iTunes account without a credit card. However when I get to the screen that asks for credit card information, 'none' is not an option. According to the instructions on the website, that should be an option. Any help would be greatly appreciated.
Thanks for the response,
Yes, I followed the instructions to the letter. But it asks for credit information anyway and 'none' is supposed to be an option when setting up an account 'with no credit card'.
I have two new iphones, the first one set up as expected, where 'none' was an option. Now that I'm attempting to set up the second with different information, there is no 'none', only Mastercard,Visa, AmerX, Discover and Paypal.
My wife is ready to throw hers out the window, help me stop her... -
II have just put a $25 credit on my itunes acct. I previously had my credit card charged now it doesn't acknowledge my $25 credit only asks for credit card info. Is there something I have to do to charge my gift card?
How much is the cost of what you wish to buy? The credit is used first and credit card info wouldbe requested for any outstanding balance. The US store prices do not reflect the local sales taxes that are added in the final steps of the purchase transaction.
-
All these days all the free apps I am able to purchase without any difficulty. From today I tried downloading free app it's asking for credit card verification even for free app purchase. In the time of creating the account I have selected None option.
I even tried creating a new account but the none option in the card details peace is not available.
You apple iPad support customer care no person is picking the call. 18004250744
Please help me on this issue.You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you have one (very important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must use new Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
Hi,
AppStore and iTunes on my MacBook Pro (OS X - 10.8.5) are asking for Credit Card information and I don't see "None" option to continue without providing credit/debit card details
I tried changing country etc. but stll I can not proceed without credit card. Please help..........!! Thanks in advance.
Regards,
AkshayThe post here by "TehYoyo" helped:
https://discussions.apple.com/thread/4725517
I had to create new apple ID as mentioned there and then the stupid "None" option showed up. Don't understand why this though!
Cheers,
Akshay
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