Unlimited world subscription not working for Swede...
My unlimited world subscription is not working for landline calls to Sweden?
It asks me to buy Skype credit.
I posted the same question in iOS section as well, link is http://community.skype.com/t5/iOS-iPhone-and-iPad/Unlimited-world-subscription-not-working-for-Swede...
Solved!
Go to Solution.
Shared cost numbers are not covered by unlimited world package...
This link show useful information about called numbers
https://secure.skype.com/account/usage
Similar Messages
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I have unlimited world subscription not working
When I go to place a call under one of the countries listed, it tells me I need Skype Credit. Why then would I purchase the most expensive plan yet I still cant place any calls? I will cancel and place a dispute on my cc. This is NOT whats advertised. Please read your term and conditions for this plan. Thank you
Hi,
Your call history currently shows that last call was almost 5 minutes and it was covered by your subscription:
https://secure.skype.com/account/call-history
It seems subscription is working.
I did notice that you tried to call also Brazil & Venezuela mobile numbers, but these are not included:
www.skype.com/intl/en/prices/pay-monthly/#UnlimitedWorld
For these numbers you need a different subscription or Skype Credit.
If you still have trouble calling destination that is covered by your subscription then please provide exact call date/time/number to customer service and they can look into this.
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance! -
Skype Unlimited World Subscription not working
I subscribed to the 'worldwide unlimited free trial subscription' last night. It shows up on my web account that I've subscribed to it. When I login to Skype on my computer and try making a test call it doesn't work or show up. It keeps saying I need Skype Credit to make the call. I've tried logging in and out/quitting the application and all that, still nope. Any ideas?
Hello
Your account shows that you are trying to call a cellphone in the Philippines. Please note that neither calls to cellphones nor landlines in the Philippines are covered by Unlimited World. Please check your coverage.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Re: Unlimited World Subscription Not Working
Hi, I just bouhgt the world unlimited calling package, and tried to call my house in South Africa on the land line. Credit was still deducted from my account?
Please explain, why?Unlimited World covers South Africa landline numbers. It seems you called a mobile number and since subscription doesn't cover SA mobiles it was charged from balance. If you search South Africa on the rates page it should list Unlimited World only under "Calling landlines"
For mobiles Skype has 60 & 120 minutes. You can find the page here: http://www.skype.com/en/rates/
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance! -
Signing up for one month free unlimited world call not working
Hi i tried 3 times at the weekend to sign up for the one month free unlimited world calling and it hasn't worked. This offer is still on the website. What's wrong?Thanks
Hi,
No unfortunately you can't.
Subscription covers calls to:
Argentina
Australia
Austria
Belgium
Canada - (incl. mobiles)
Chile
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guam
Hong Kong SAR - (incl. mobiles)
Hungary
Ireland, Republic of
Israel
Italy
Japan
Korea
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
Russia - St Petersburg
Russia - Moscow
Singapore - (incl. mobiles)
Slovakia
Spain
Sweden
Switzerland
Taiwan
Thailand - (incl. mobiles)
United Kingdom
United States - (incl. mobiles)
Venezuela
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request. -
One month unlimited world-wide not working
I have taken advantage of the Skype offer for one month's free world-wide use that was offred as part of the thw Windows 8 upgrade.
I tried to ring a Switzerland mobile number but it rejecetd it based upon my current balance (Non one month free).
I looked at the premium subscription fine print and it said that mobile access may be available with this but would be informed at the point of subscribing. I did not get any such information.
Should I be able to ring a mobile in Switzerland on this?
CheersHi,
No unfortunately you can't.
Subscription covers calls to:
Argentina
Australia
Austria
Belgium
Canada - (incl. mobiles)
Chile
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Guam
Hong Kong SAR - (incl. mobiles)
Hungary
Ireland, Republic of
Israel
Italy
Japan
Korea
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
Russia - St Petersburg
Russia - Moscow
Singapore - (incl. mobiles)
Slovakia
Spain
Sweden
Switzerland
Taiwan
Thailand - (incl. mobiles)
United Kingdom
United States - (incl. mobiles)
Venezuela
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request. -
Subscription not working for converter into .word
HHi, I've just subscribed via your adobe document to convert a PDF into .word but it won't allow me to do this. It still keeps coming up with the subscription screen. I have a confirmation email from ITunes to say I've paid.
Hi AlinaHJ,
I checked your account using the same email address that you use here in the forums, but I don't see any order history. Did you perhaps sign up using a different email address? Or, did you sign up via the Reader Mobile app (if you did, you would need to contact the app store from which you purchased your subscription.)
Best,
Sara -
India umlimited calling plan is not working for me...
hi,
Since one year i am using india unlimited calling plan but from past 2 months i am not able to activate or purchase...i dont want the remaining plans...please help me out in activating the unlimited india plan..you even can check my last year subscriptions also...please reply me as early as possible...
Regards,
PraveenHello,
The "Unlimited World Subscription" is working normally for calls to/within all countries (including India) at this time. Please expain your issue in detail including error message(s) received.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Hi, Anyone has the same situation?
I just opened an account and added Unlimited world subscription, with credit card information filled and so on.
Tried to call a Kenya (South Africa) land line number, but it failed me, and asking for credit to call the number.
HOW CAN IT BE?
Hello.
Your account shows that you are calling to Kenya. Please note that Kenya is not included in the Unlimited World Subscription. -
How much for Unlimited World Subscription 12 month...
Hi there,
Since Unlimited US and Canada subscription is not available anymore, and Unlimited World subscription is the only better choice for now. Would the price be the same if I pay for Unlimited World subscription for 12 months at once? The old price for Unlimited US and Canada 12 months was $30.48
If not, then how much is Unlimited World subscription 12 months?
Best,I still have the "Unlimited US" subscription avialable for purchase here at http://www.skype.com/en/rates/?country=US
Can you share which country you are located in when trying to purchase?
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓ -
Yearly option for Unlimited World subscription
Skype use to offer a yearly option as opposed to a monthly recurring. Is this option still possible?
Thanks,
-ShawnYes, the annual subscription option is still available for the "Unlimited World" subscription. You will get a 15% discount.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓ -
My Unlimited World is not letting me call German m...
I work for a German company and communicate with my friends there via mobile phones. I purchased Unlimited World with the primary thought of calling them with Skype. In the description of Unlimited World is says you may call any landline or mobile. Without this feature, it is overkill for me to have this subscription. There seems to be no Skype person or number I can call to sort this out. Any clever answers out there for me?
65_Porsche-911 wrote:
In the description of Unlimited World is says you may call any landline or mobile.
Hello The message you received should have included the following. If it didn't please let me know:
With your Unlimited World Subscription you can:
Call LANDLINES AND CELLPHONES in: Canada, China, Guam, Hong Kong, Puerto Rico, Singapore, Thailand, United States.
Call LANDLINES ONLY in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Unlimited World subscription but unable to call co...
Hi,
I have a unlimited world subscription and for some reason I'm unable to call to one of the countries that are in the list (Brazil), the phone I'm trying to call is a landline. Do I need to re-subscribe so the new countries for the unlimited world subscription works with my account?
BTW, I am using the format: +(country code) (area code) (number)
Thank youHi,
Unfortunately, as you initially purchased your subscription before the new countries were added, the destination Brazil is not included into your subscription.
What you can do is repurchase the subscription from the webpage, this way when the new subscription period starts (after the old already active subscription is over), the new subscription will be working for you.
Hope it helps,
Anna
Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
Se a minha resposta foi útil, dá Kudos ↘. Obrigada! Eu posso não responder às mensagens privadas não solicitadas.
Si mi respuesta fue útil, dé Kudos ↘. Gracias! Puedo no responder los mensajes privados no solicitados. -
My "Unlimited World Subscription free trial" is no...
Please, I just placed a subscription for the "Unlimited World Subscription free trial" and tried to call Nigeria...but it won't work.
I understand that 1 euro has been deducted, and a future automatic 10 euro will be deducted.
Please, why is it not working? I urgently need to call Nigeria.
ThanksHello
If you read your emailed offer you will see that calls to Nigeria are not included in Unlimited World.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
I have unlimited world subscription but I can't ca...
I have the unlimited world subscription but I couldn't call any mobile or landline , and I contacted the customer support and she told me that it's because UAE is partially blocked in UAE ...
But Now I heard in the news that Skype isn't blocked anymore in UAE .
I tried calling again , but still didn't work .
Could you help me out please ?
thanks.Hi,
Your call history currently shows that last call was almost 5 minutes and it was covered by your subscription:
https://secure.skype.com/account/call-history
It seems subscription is working.
I did notice that you tried to call also Brazil & Venezuela mobile numbers, but these are not included:
www.skype.com/intl/en/prices/pay-monthly/#UnlimitedWorld
For these numbers you need a different subscription or Skype Credit.
If you still have trouble calling destination that is covered by your subscription then please provide exact call date/time/number to customer service and they can look into this.
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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