Unlink Audio & Video greyed out in Premeire Elements 13 (Windows 8.1) [new user]

I posted (or at least I thought the post worked) this question Mar.27th but I can't find it or any replies I may have gotten so if anyone knows its whereabouts I'd appreciate you're telling me how to see it so I won't have 2 threads running for the same question. My question is: why is the option to unlink the audio and video tracks greyed out when I'm trying to substitute part of an audio clip (without ruining the synchronization between the existing audio and video). I'm working with a saved "projectX.prel" file. I noticed when I opened a new project that the UNLINK option is active. This seems contrary to logic i.e wouldn't the unlink action be more likely to be needed when working on an existing file as opposed to when working on a brand new file? How can I separate the 2 components (audio & video) so I can edit just the audio clip without the UNLINK procedure working? Would really appreciate any help anyone can offer with any of the foregoing. Thanks.

garryw
Thanks for the reply. Glad that suggestion C worked for you.
Is there any remote possibility that the video and audio are really unlinked to start.
Let us take suggestion A, you say that Link Audio and Video is active choice for what you believe to a linked video audio on the Timeline.
You have your clip in the Expert workspace and the clip is not selected as represented in screenshot 1.
If you click on the Video 1 portion of the clip, does the video portion and audio portion highlight to look like what you see in screenshot 2
where the video and audio portion both look highlighted.
Or, if you click on the Video 1 portion of the clip, is it just the video portion that looks highlighted and the audio part
continues to look unhighlighted? As seen in the next screenshot 3?
Depending on your answers, we may next delete the Adobe Premiere Elements Prefs file which can be found
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
13.0
and in the 13.0 Folder is the Adobe Premiere Elements Prefs file which you delete. If that does not work, then delete the whole 13.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives enabled so that you can see the complete path given.
As your schedule permits, looking forward to learning of your progress.
Thanks.
ATR

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