Unlock iPhone 1 - carrier AT&T denies to be the carrier

Today i tried to unlock my iPhone 1, since it is locked due to a ios upgrade (to 3.1.3) i made yesterday.
Apple service center checked my imei number, cross referenced it to the serial number and concluded that the carrier is AT&T.
Service incident number:
Incident: 716495946
I contacted AT&T and their answer is that they just deny to be the carrier.
See the chat conservation below.
I contacted Apple service center as they promised me to help me further if AT&T could not help me out.
Now Apple says its not their problem.
But they (You) can help me most certainly in my contact with AT&T to prove that they are the carrier and for fact the only party that can unlock my phone.
So please, please, please help me out in my contact with AT&T.
The other option is to throw away my favourite iPhone!
=================
Thank you for your patience! Your AT&T Representative will be with you shortly.
Welcome! You are now chatting with 'Amy Jordan'
Marco Jager: I Amy,
Amy Jordan: Good morning Marco!
Marco Jager: I have an iphone (old one) and i live in the netherlands europe.
Amy Jordan: I see that you are not logged into your online account. No worries at all I can absolutely help you get logged in.
Marco Jager: Yesterday i tried to upgrade the iphone, but it got locked.
Marco Jager: Apple tells me its has an AT&T account.
Marco Jager: I was not aware off.
Amy Jordan: Did you ever have an AT&T account?
Marco Jager: so i would like to have an unlock on this 6 year old iphone which i could use untill yesterday
Marco Jager: no
Amy Jordan: Okay let me look to see what we can do.
Marco Jager: thank you
Amy Jordan: My pleasure.
Marco Jager: imei 01 143400 455978 5
Amy Jordan: Where did you purchase the phone?
Marco Jager: i'm not sure, but it was in china, i think it was either hong kong or shanghai
Amy Jordan: Was it from a person or a store?
Marco Jager: a store
Marco Jager: i think the phone was intended to be sold in the usa
Amy Jordan: Okay and when did you purchase it?
Marco Jager: about 6 or 7 years ago
Amy Jordan: Okay thank you. I am am reviewing things now Marco.
Marco Jager: i travel a lot so i'm not sure
Amy Jordan: No worries
Amy Jordan: Thanks for your patience
Marco Jager: No worries :-)
Amy Jordan:
Amy Jordan: Was the phone ever used?
Marco Jager: Yes it worked fine untill yesterday. After the ios upgrade to 3.1.3 it got locked.
Amy Jordan: What error does it say on the phone?
Marco Jager: it says it is locked
Amy Jordan: Is the screen locked? Is the SIM locked?
Marco Jager: actually the phone is not saying anything, it is only for use of emergency calls, so it is locked
Marco Jager: Apple says it is locked
Amy Jordan: If it has been used on other carriers up until yesterday it is definitely not locked to the AT&T network.
Amy Jordan: What carrier has it been used on?
Marco Jager: KPN
Marco Jager: But apple says it is locked on at&t
Marco Jager: they used the imei number i provided
Amy Jordan: If it were locked to AT&T it would not have been able to be used on KPN.
Marco Jager: ??
Marco Jager: you tell me
Marco Jager: is there a policy that states that (i)phones older than say 2 years can be unlocked?
Amy Jordan: Not at all.
Marco Jager: ok
Amy Jordan: I am researching to make sure it is in fact locked since you have used it on another carrier that indicates that it is not locked.
Marco Jager: i will wait
Amy Jordan: Thanks
Amy Jordan: It is not appearing locked to our system. It has never been active on an AT&T account?
Marco Jager: I never had an AT&T account. It was new when i purchased it.
Amy Jordan: Does the phone have an AT&T logo on it?
Marco Jager: no
Amy Jordan: Okay it was never locked to an AT&T account, there is no way to unlock it since it was not ever locked to AT&T. I would definitely return to the Apple store to let them know that they need to look further into it.
Marco Jager: I will, but i feel in the dark now. Apple tells me that their system says it is registered to AT&T , AT&T says it is not. I dont know what to do now.
Marco Jager: Apple even showed me the on line assistance form AT&T.
Marco Jager: to get this sorted out.
Amy Jordan: The only thing that I can think is maybe Apple entered the IMEI in wrong to show locked but I can assure you that the IMEI that you provided is not locked in our system.
Marco Jager: No they did not, because they cross reverenced it to the serial number
Marco Jager: they matched perfectly
Amy Jordan: Okay well I would definitely return to them because that IMEI is not locked to AT&T networks.
Marco Jager: so my iphone is not locked
Marco Jager: thank you
Amy Jordan: Not with AT&T.
Amy Jordan: You are most welcome Marco!
Amy Jordan: How else can I help you out today?
Marco Jager: I would like to have my iphone unlocked.
Amy Jordan: It is not locked to AT&Ts network, if I could unlock it I definitely would.

Maybe you should call Apple again and ask for a Senior Advisor and/or ask them to look more closely at the Activation Profile information.

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MC918LL/A - 16GB Black
MC919LL/A - 32GB Black
MD269LL/A - 64GB Black
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MC921LL/A - 32GB White
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MD380LL/A - 32GB White
MD382LL/A - 64GB White
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MD278LL/A - 32GB Black
MD280LL/A - 64GB Black
MD277LL/A - 16GB White
MD279LL/A - 32GB White
MD281LL/A - 64GB white
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MD235B/A - 16GB Black
MD242B/A - 32GB Black
MD258B/A - 64GB Black
MD239B/A - 16GB White
MD245B/A - 32GB White
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MD234X/A - 16GB Black
MD241X/A - 32GB Black
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MD244X/A - 32GB White
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France
MD235F/A - 16GB Black
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MD257C/A - 64GB Black
MD237C/A - 16GB White
MD244C/A - 32GB White
MD260C/A - 64GB white
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USA AT&T Locked (Carrier authorized unlocked if purchased "device only" or "contract free" from Apple store; paid full price)
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MC920LL/A 16GB White
MC919LL/A 32GB Black
MC921LL/A 32GB White
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