Unlock iPhone so I'm able to use with another carrier

The GM of our company has an older iPhone that was originally used on the Rogers network. Due to service coverage issues, he had to switch to Bell. He now wants to give this phone to his son for personal use on the Bell network. I need to unlock the phone first, yes? I called Rogers and asked them to do this but they would not unlock the device and advised I call Apple.
How can I unlock the phone so it can be used on another wireless network? I DO NOT want to jailbreak the phone...just unlock it.

Thanks. Do you know of anyone that has succesfully contacted Rogers and hand their unlock request granted?Both myself and my manager have tried, twice each, and have received different answers each time...Rogers is the most difficult company to deal with.

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