Unlock phone by EMEI mobile bought overseas

I bought my iPhone 4 in Spain but I moved to here a few months ago.
I cant use it with an American carrier since I updated to the to IOS 5. I cant activate it so it is totally useless. My carrier in Spain told me I was eligeble to unlock by emei so I provide it to them and they contacted to Apple in Spain and it seems is unlocked . However when I try to use , the iPhone does not recoginze my TMobile card even I can't pass the activation screen.
I try to sinc with iTunes and keeps showing that I need the card to activate it.
Anyone can help me with this?

I contacted the Spanish carrier and they agreed to do so. The procedure is that they contact Apple Spain with my iPhone EMEI ( provided by me ) and they unlock it. I did it and they told me I should be able to use my iPhone yet however I still keep having the same problem.
I do not know how the unlock by EMEI works maybe I have missed any steps but what they explained me is that everything was done.
Is anyone unlock their phone by EMEI so can explian to me if I have to do something else?

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