Unlocked torch wont go on Blackberry network

I have a Torch 9800 that was on the Telus network and had unlocked. I used it briefly on Att go phone plan without Blackberry services. While on a business trip to Canada switched it to Virgin mobile prepaid plan all my Blackberry services worked just fine. Returned to the States and decided to bite the bullet and lock it onto a plan with Att now I dont have any of my blackberry services called them up made sure it was on a Blackberry data plan (it wasnt) added Blackberry Data restarted the device but still no Blackberry services (no 4 dots after 3G) Att says they cant do anything because of it being another carriers phone. Im thinking about downloading the software from Blackberrys website for the Att torch 9800 just wondering if theres another easier fix or if the software will even work or maybe brick up my phone. Thanks 

But, ATT does provide service for BlackBerry Internet Service, regardless of where you bought the device.
So, you need to ask them the SPECIFIC question I posed above.
Is the IMEI and PIN of the device registered on your account?
If not, is there an error they see when adding it?
Confirm they have the BlackBerry BIS Data Plan on your account.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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