Unlocked Virtual Smart Card using the PUK and Adminkey

Question

At my company we use virtual
smart card with WIN8.1
and some user has blocked you from failed attempts
by the VSC. The question is
whether there is a tool that allows unlocked
the virtual smart card using
the PUK or Adminkey password? The error
that occurs to me is the following:
“The security device cannot process the PIN.
The PIN has been blocked temporarity because too many incorrect PINs have been entered, Try again later. If this message reoccurs, contact your administrator to reset the lockout
period for this security device”

Answer 1

Hi dtencio,
It`s unreasonable to use PUK or Admin key instead of PIN ,because
the VSC uses two-factor authentication and this guarantees the pc`security.
To get more information, here is link for reference:
Evaluate Virtual Smart Card Security
http://technet.microsoft.com/en-us/library/dn579257.aspx
When PIN is blocked or the TPM is in a lockout state, we recommend you to contact with your administrator to reset user PIN or reset lockout of TPM.
If you are tired of the frequent blocked or locked out issue, we recommend you to contact with your administrator to change the lockout time in policy.
Best regards