Unlocking iPhone 4, Unlocking iPhone 4

I'm trying to unlock my iPhone 4.   Telstra have confirmed they have unlocked it and I have Synched the phone on i-tunes.  When I select "Restore" as part of the process to unlock, I receive the following error message:
"The iPhone could not be restored. This device isn't eligible for  the requested build"
Any advice appreciated

Have you seen this
http://support.apple.com/kb/HT5014

Similar Messages

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  • Siri is prompting to unlock Iphone 6 when pressing home button for voice dial of existing contact

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