Unlocking iPhone4 Orange(UK)

I'm wanting to unlock my iPhone 4 so I can use local sim cards when in Canada.  I called Orange and they said that's fine as long as I paid £20.  Although the girl on the phone said when the iphone is unlocked, if you put another sim card(from another carrier) into the iPhone it will lock to that sim card so I will have to pay again to unlock it when I get back from Canada. 
Is this true? I assumed she was talking nonsense because she quickly changed the subject to talk about Roaming Bundles.  Thought I would just check.
Any help would be appreciated.
Thanks
Andrew

Usually you can ask your carrier to unlock your phone when your contract is over or about to be renewed, in most cases two years. Depending on your contract it might be possible to get your phone unlocked before this time, but your carrier might charge you for that, in case you have got a subsidized phone, and he would lose money letting you out of the contract.
The carrier will send the unlock info to Apple, and Apple will pass it on to iTunes, to make sure your new SIM will be accepted by your phone.
I never heard that you'll have to pay a second time for unlocking your phone when you decide to use another SIM from a third provider.

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