UNLOCKING THE BLACKBERRY DEVICE

Dear Sirs,
I travel a lot and like to take my blackberry 8900 curve with me and when abroad use a local sim to make calls etc., as it is significantly cheaper to do this. I have asked my service provider to do this but they have tried and failed in fact their attempt lead to my blackberry being blacklisted. This has now been lifted. I have received a new IMEI CODE from Vodaphone, with procedure instructions-
1 turn off the radio on the handset. Failure to do this could result in the handset becoming unusable. I however do not know how to disconnect the radio, in fact do not think I have such a facility. Pls clarify.
2 Go to advanced options-SIM CARD AND TYPE IN MEPD. I have tried that and nothing appears on the face of the phone. The sim card brings up Security disabled ID;-BLANK and on the next line a 20 digit number and two further lines, phone number blank and another line reading unknown number.
3 Type? mep? press and hold the ALT KEY and press ?2?.
4. you are now prompted to type in the unlock code.
Since I cannot go, past item 2 above the whole exercise is futile and terribly frustrating.
Pls help- the IMEI CODEon the phone.
Could someone send me proper details to sort this. It would be a great help as I am very frustrated with Vodaphone.
Many thanks
Homi
Edit: Personal information removed. At no time should you provide any personal information to any other community member. Check out the Terms & Conditions and User Guidelines for details.

Hi there,
In that situation I suggest you should Reload the device software , if your current issue is because of any software glitch then an OS reload will resolve such problem , before reload first do a backup of your device using desktop software , once you have your backup refer to this Knowledge Base :
KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software
After reload if your current issue resolves then you can restore you data by following this KB article :
KB10339 : How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file.
Try it and let us know.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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Message Edited by kutikayla on 09-09-2008 12:22 AM
Solved!
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Go to the main homescreen and hit the menu key twice select make a folder.
Go to your main message queue icon, highlight it and press menu, select MOVE.
Move the Icon in to folder. TA DA! It's GONE
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Thanks
Message Edited by Bifocals on 10-04-2008 02:11 AM
Message Edited by Bifocals on 10-04-2008 02:11 AM
Message Edited by Bifocals on 10-04-2008 02:13 AM
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