Unmatching Zipcodes and charges without purchases

So, the other day I decide and try to purchase the Crash Bandicoot game for my iPhone which is $9.99. I go through the usual buying process and then it says there is a problem with a past purchase and to click on something to solve it. I click on it and it says that i have a past balance for four applications all of which were free and it says due balance $0.00, so I clicked the pay button. I then try to purchase the program again and it says that now my zipcodes don't match, when I did not change anything, on my iTunes account, or my bank account. I go to edit my account and re-enter my zipcode, hoping that will solve the problem, but no dice. I then go to my bank account online (BofA) to see if theres money in my account (knowing there is) and I see two purchases of $1.03 from the iTunes store labeled that days date, even though I purchased nothing from iTunes that wasn't free in the past month or so. I then try to buy the application on my iPhone itself. It goes to load the install process and it says "there is a problem with your account billing". After that I check my account and it is charged $10.80 for another purchase I did not make, which was not completed. In total there was two charges of $10.80 and at one point as many as 6 charges of $1.03. Since yesterday most of the $1.03 charges were cancelled, but both charges of $10.80 are still there. I tried calling 866 712 7753 only to be redirected to a website which did explain the smaller charges on my card but not the bigger ones. I need to find a solution to this problem mainly so I can continue to make purchases to the iTunes store, and to stop the charges to my card.
If anyone has any solutions, they will be much appreciated.
Thanks,
Nik

Those $1 charges are just to make sure it's a correct credit card number. They'll mysteriously disappear before you get a paper statement, or get reversed.
I suggest typing over everything in your "Edit Payment Info" screen info, even if it looks right.

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I have read similar complaints on this forum, but it appears Best Buy has an IT problem with their website.
Last night I ordered 2 video games through their website, applied a gift card, and when I hit the final button to Place My Order was greeted with, "Sorry, our site just had a glitch. Please call us at 1-888-BEST BUY (1-888-237-8289) to place your order."
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Welcome to the forum. Thank you for choosing BestBuy.com to order your video games. I can imagine your concern when you realized that the order had not gone through but the funds were missing from your gift card. I would be pretty frustrated also, and I'm very sorry you wasted an hour and half on the phone trying to get a resolution.
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?

damfam9 wrote:
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Unmatching Zipcodes and charges without purchases

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