Unopen CR2 files
I need some help with Cr2 files. They will not open in Photoshop and I get the message that says Not the right kind of document. I have the updates version of raw6 and my cameras are compatible with the software. The cameras are Canon Rebel XT and XTI. Can any one help me with this. Also I have lost my photos on the hard drive and can not retrieve them, when I do retrieve some they will not open.
Thank you
Cis
I downloaded the lastest versions of all adobe PS programs and I still can not open my CR2 files. I tryed to paste and copy the results but it did not work so I am printing it for you to read.Also I am using the program Piriform Recuva to retrieve my photos. Here is the text.
File name Recovered_CR_ file (4285). CR2
Path C:\?
Size 10 mb (10,485,760)
State Excellent
Creation time 3-25-2011 2:43
Last modification time 12-7-2007 18:42
Last access time 3-25-2011 2:23
Comments No overwritten clusters detected
The recovered photo says no preview. When I save it to PS I still do not get a picture. I am also using PS CS5 and Bridge CS5 with the lasted version of 6.3.0.79 and still no luck. Do you have any more suggestions that I can try. Also thank you for the help you have given me so far.
Cis
Similar Messages
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I am trying to update Adobe Bridge and Photoshop CS6, because it is not opening my CR2 files taken by my Canon 6D. I have tried to go to help > updates, and the software says that it is "Up to Date". However, if I view the plug-in, it says that Camera Raw is only version 7.1. I can not find a direct download for Camera Raw 7.3, only the DNG converter, NOT CAMERA RAW! Please Help!
Did you fix your issue? I am having the same one
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I am trying to open CR2 files from a Cannon EOS 1DX camera in Photoshop CS6 and I have already updated the Camera Raw Plug in but Photoshop is still giving me the cannot open files dialog box? Help?
Canon 1DX support was added to ACR in version 6.7, 7.1. An updated CS6 should be at level ACR 8.6. If your ACR is not at level 8.6 try using CS6 menu Help>Updates. If that does not install ACR 8.6 try downloading the ACR and DNG 8.6 converter and see if ACR 8.6 will install into your CS6.
Adobe - Adobe Camera Raw and DNG Converter : For Windows
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh -
Can some help with CR2 files ,Ican`t see CR2 files in adobe bridge
can some help with CR2 files ,I can`t see CR2 files in adobe bridge when I open Adobe Photoshop cs5- help- about plugins- no camera raw plugins. When i go Edit- preference and click on camera raw shows message that Adobe camera raw plugin cannot be found
That's strage. Seems that the Camera Raw.8bi file has been moved to different location or has gone corrupt. By any chance did you try to move the camera raw plugin to a custom location?
Go To "C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS5\File Formats" and look for Camera Raw.8bi file.
If you have that file there, try to download the updated camera raw plugin from the below location.
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5371&fileID=5001
In case you ae not able to locate the Camera Raw.8bi file on the above location, then i think you need to re-install PS CS5.
[Moving the discussion to Photoshop General Discussions Forum] -
I want to edit my raw images on cs5 photoshop. But when I go to open the .CR2 file it says
'' Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information. ''
When I go to updates in photoshop help i try to update photoshop and photoshop camera raw but it then says
'' Updates could not be applied the error log file may help you in identifying the problem. Then, try updating again. If the problems persist, contact customer support for further assistance.
Photoshop Camera Raw 8.7.1(CS6) There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 ''
I dont know how to get around this please helpCR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras -
Can't open .CR2 files in PhotoShop CS5, Camera RAW or Adobe DNG Converter
Firstly take note I shot these with a Canon EOS 450D (or Rebel XSi)...
I see a lot of answers speaking about having the most up to date version of the Camera RAW Plug-in.
I have a similar issue with my .CR2 files... I cannot open them in Camera RAW because it tells me that my camera model or make is not supported by the Plug-in, and so I was directed by other forums to just try converting the .CR2 files to .DNG. I already had the Adobe DNG Converter (version 6.5 I believe), so I tried this. It too told me that my files or camera make were not supported.
However, I have always been able to successfully both open my .CR2 files AND convert them to .DNG. I had not updated anything on my camera nor on my Adobe programs and for some reason this last attempt to open RAW files failed me... I have no idea what change would have led to it. Luckily I shot in both RAW and Large JPG but I certainly don't want to rely on my JPGs of course... Any idea why this problem might have arisen now if it had always worked easily in the past?
Thanks!Are these the same exact files you've opened before that you cannot now open?
Or are they newly copied files (camera or CF card to computer)?
Can you not open ANY Canon 450D files, even those you find online and download?
What I'm getting at with these questions is to try to eliminate or suspect data corruption of the files on your disk.
Exactly what versions of the various tools do you have, specifically (don't guess - go check)?
-Noel -
I can't open .CR2 files in Photoshop CS4
I'm unable to get the .CR2 files from my new Canon Rebel T3i to open in Photoshop CS4. I just got this camera and I never had this problem with my old camera (Rebel Xsi). The raw files from the Xsi will still open, but not the ones from the new camera. Can anyone help me understand why this is happening?
Thanks, JoMollysnoot wrote:
Your only option is to upgrade or use the DNG convertor.
Just to be perfectly accurate, that would be two options.
To use the free Adobe DNG converter, you would download and install the very latest version then whenever you want to edit raw images you'll go through a process something like this:
1. Upload the .cr2 files from your camera into a folder on your hard drive.
2. Run the DNG Converter application and select the folder (it works on folders, not files).
3. Convert all the .cr2 files to .dng files.
4. Open the .dng files into Photoshop CS4 through the Camera Raw dialog.
Download links:
Adobe DNG Converter for Mac OS
Adobe DNG Converter for Windows
-Noel -
Can't open CR2 files in photoshop and camera raw
This weekend I rented a Canon 5D Mark iii. I have downloaded the files and all of the thumbnails in camera raw say CR2 and when I try to open Photoshop does not recognize this product.
I have:
Photoshop CS4
Camera Raw CS4
Canon 5D Mark ii
I have checked my updates folder and all my updates are current. Do I need to upgrade to CS5 or is there a way around this?Hi I recently had a problem opening CR2 files in PHotoshop cs4. I had to reinstall into a new computer, so obviously it installed the basic programme and not the updates.
After trying everything, even calling the help desk, there was apparently nothing that can be donw as they no longer support cs4.
I kept trying and found a you tube video, which i cant find again to add the link but i followed the link and with what I did earlier I can now open CR2 files in my photoshop cs4
I found the relevany update that I needed to install and downloaded it, camera raw 5.2 ( Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 5.2 update ) this is the one for the Canon 5d Mk2
After downloading it would not update the progeramme so I was in the same possition, but i noticed the files were there and i just needed to put them in the right place in photoshop so carried on looking for were to put the Plus In.
This led me to the video.
To the point.
Download the update and save to a location where you will remember.
open Adobe photoshop and go to "edit"
Them " Preferences "
then "General "
Then " Plus-Ins"
At the top you will see " Add Plug-Ins Folder " Check this box then navigate to the "win64" ( this is because mine is a windows 64 bit computer and the download is specific ) and Choose it.
Shut down photo shop and try to open a raw.
Bridge doesnt work for some reason but im going to keep looking.
Hope this works for you as well. -
Can't open CR2 files in PhotoShop CC. Raw plugin version is 8.3.0.141. MacBook Pro OS 10.9
I'm trying to open .CR2 files (Canon EOS Digital Rebel XS) with PhotoShop CC on my Mac. When I try to open them I get an error saying the file can't be opened. The raw plugin version is 8.3.0.141. Adobe's charts say I need at least "4.6,5.1" so I would assume my version should open it. What gives?
First thing I should do is to link you to the Camera Raw forum where the members there have a far better understanding of Camera Raw problems than I do.
If the generic advice doesn't work, it's time to bring in the specialists. Click on that link and post your problem with the CR2 files.
Adobe Camera Raw
Gene -
LR 2.4 crashing on 500d cr2 files - CameraRaw!CTJPEGRotateImage
LR 2.4 is consistently crashing while viewing cr2 files from a Canon 500d / T1i. I've just recently started using LR, but unfortunately it crashes so frequently (within a minute or two) that I haven't made it much past just importing my photos and starting to add keywords and delete rejects. I'm curious if anyone else is running into this type of issue. At this point my only real option is to give up on LR (just use DPP and then PS CS4) or perhaps try it on another PC in hopes that there's some incompatibility/problem on this specific box. . . I hate to do this as we have LR licenses at work already plus I'd love to purchase it for home use as well. . .
Environment:
Windows XP x64 SP2
LR DB on local NTFS
CR2 files on mapped network drive.
See Dr. Watson below for more. . .
Steps to reproduce:
Do a couple of the following actions (all in the Library module):
Select imags and add keywords in grid view
Zoom in and out on a couple of images
Switch folders and repeat the first couple of steps
Usually I get crashes by doing this within a minute or two and by manipulating about 20-50 files (so very quickly).
Here is some of my exception information (access viloation exception)
Microsoft (R) DrWtsn32
Copyright (C) 1985-2002 Microsoft Corp. All rights reserved.
Application exception occurred:
App: C:\Program Files (x86)\Adobe\Adobe Photoshop Lightroom 2.4\lightroom.exe (pid=2464)
When: 7/10/2009 @ 00:36:34.343
Exception number: c0000005 (access violation)
*----> System Information <----*
Computer Name: IGRAINE
User Name: dath
Terminal Session Id: 0
Number of Processors: 2
Processor Type: AMD64 Family 15 Model 107 Stepping 2
Windows Version: 5.2
Current Build: 3790
Service Pack: 2
Current Type: Multiprocessor Free
<SNIP, SNIP>
Several threads look similar to this backtrace (I can post up a full dump/Dr. Watson for support if they're interested...):
*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\syswow64\kernel32.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\Adobe\Adobe Photoshop Lightroom 2.4\CameraRaw.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\PSAPI.DLL -
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be wrong.
002dd1cc 7d4d8c0d 00000348 00000064 00000000 ntdll!NtWaitForSingleObject+0x15
002dd1e0 605a161f 00000348 00000064 002dd564 kernel32!WaitForSingleObject+0x12
09f86310 ffffffff 00000000 00000000 00000000 CameraRaw!CTJPEGRotateImage+0x14e2f
0fef0328 09f86310 0fef0358 0fef0f60 00000000 0xffffffff
00000000 00000000 00000000 00000000 00000000 0x9f86310
Thanks!
-dathJust for reference, my LR database is on my local disk, not on my network drive. I have no issues using this network share with any other programs (such as DPP or Explorer).
I have all of the latest updates available from MS update, including the latest video driver from their site for my Nvidia 7900GS. I'll check the Nvidia site and see if there are any other (newer) drivers available directly from them.
It has been a long while since I've done anything with RAW files, so this is really in all practicality my first experience and definitely so on this PC (I had a Canon G1, so yeah, a *long* time;->). I probably have some older G1 raw files around I could try working with as well if messing with the video drivers doesn't make any difference.
I'll make some adjustments and get back to folks with results, thanks for the suggestions so far!
-dath -
I have Lightroom 4 and a new 70D camera and when I try to important my photos Lightroom says it doesn't recognize my CR2 files. Can someone help? I have downloaded 8.3 from Adobe, but still doesn't work?
Lightroom doesn't use the Camera Raw plug-in. All of the Camera Raw technology is part of the Lightroom program. You will either have to upgrade to Lightroom 5 or use the DNG converter to create digital negative copies that can be used with Lightroom 4.
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Updated to latest ACR 6.6 but still can't open CR2 files from Canon Rebel XSi
I updated to latest version of Adobe Camera Raw 6.6 but still can't seem to open my CR2 files in Photoshop. Can't open them in Lightroom either, no preview in Bridge or OS.
I'm running OS 10.7.2 and Photshop 12.1 x 64 which is CS5.1 I suppose.
I've downloaded Canon's EOS utility hoping that would somehow do something as well but nothing.
The images were shot on Canon Rebel XSi which is certainly supported by the newest version of ACR. So I have no clue as to what's happening... I previously downloaded these images onto my old laptop about a year ago and everything was fine, however now I'm not even getting a preview in OS. Do I have to revert to an older version of ACR (perhaps the same one I used originally?) to open these files again? These files have been stored on a hard drive, so I'm not downloading them directly from the camera-again, this probably has nothing to do with it but not sure what to do. A lot of the posts I've seen recommend downloading the latest version of ACR to fix the issue, but again I've done that and as a matter of fact the camera (Rebel XSi) has been supported for some time now...
In OS, when the image is selected no preview:
Lightroom error:
Bridge, no preview:
Photoshop error:
Ideas, suggestions?
66 views on this discussion so far and no replies...
Please help.
Thanks in advance,
ArthurSomething appears to be wrong with your files.
Are most of your images approx. 3.7 MB?
This is very small for a 12 MP image.
If you go back to the original file on your laptop, what is the file size?
Also the fact that the Mac OS is not showing the preview is unusual.
Perhaps these files got corrupted when they were moved to your new computer.
Can you open these files OK on your old laptop?
Is the OS showing the previews on your old laptop?
Also compare the file sizes between old and new computer.
Have you tried repairing your permissions?
Try Disk Utility in your Macs Applications - Utilities - Disk Utility to see if this helps.
Good Luck! -
After installation of latest Bridge and Photoshop version (2014.2.2) *.CR2 files will not be displayed correctly anymore, neither in preview nor in Camera Raw dialogue.
Some pictures have white squares with blue and red diagonal stripes that cover almost the complete picture.
When opening those files I have the same problem in Camera Raw dailogue and even in Photoshop eventually.
I tried to open the same same pictures on another computer with the same version of Bridge and Photoshop but the problem remains the same.
It seems like the files itselves are still ok, because if you open an explorer window the previews of the pictures are all ok. And the pictures' sizes remain the same.
I tried to clear the cache in both programs but it didn't help.
Has anyone an idea????First see if a reboot of your PC helps. If not,
Resets may be in order:
Photoshop: Press and hold Control - Shift - Alt immediately upon cold-starting Photoshop. If you get the keys down quickly enough - and you have to be VERY quick - it will prompt you to confirm deletion of your established preferences, which will lead to them all being set to defaults.
Bridge: Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.
Outdated graphics drivers can also cause display problems. Go to your GPU maker's website and be sure you have the latest drivers for your card model. -
Cr2 files will not open in cs6
I am running os10.6.8 and recently upgraged to cs6 from cs5. I have checked for software updates and my version is current. when I (attempt) to view in bridge or try and open cr2 files in the latest photoshop it will not allow. I can only see the cr2 icon but no image. HOWEVER - I can view/open the files in my previous photoshop version (5) with no problem. I have seen reference to 'patches' without explanation as to how/when those are needed or is this the same as a latest software update? if so, patches sounds alot like a jankey duct tape and twine solution - just friken use the word SOFTWARE UPDATE - I think that is pretty clear.
Secondary question - I did a 30 minute search on this discussion board and found nothing. I don't understand how that can be, as I am sure this is a common problem.
stanks!
johnyboyhttp://labs.adobe.com/downloads/cameraraw7-4.html
FYI, Camera Raw versions and supported camera makes/models are listed here:
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
The Canon 5D MkIII was first supported in Camera Raw 4.1 *.
* My error (as correctly pointed out by Noel in post #6): Camera Raw 7.1 (Lightroom 4.1)
(@Noel: no confusion on the 5D Mk III (it's my dream camera, one day) - just quoted the wrong column on the supported cameras page :-) -
Can't open .CR2 files off of a Canon PowerShot S95 (LR3/PS cs5)
I just bought the new Canon S95. I download pics off of a reader and usually go directly through LR. This time, LR would only download the few Jpgs I had on the SD card and showed me "The files are from a camera which is not recognized by the raw format support in Lightroom."
It does however show a Canon S95 as part of the info when viewing the jpegs in the library module.
I copied the files from the SD card to my hard drive via copy and tried to open the files in Photoshop and got the following error. "Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information."
I am running a MacPro with 8 G of ram and the current versions of LR3, Photoshop CS5 and Camera Raw. I can see the thumbs of these raw files in finder where I placed the copies. I have downloaded many .CR2 files from a Canon S40, S70, 20D, etc. I'm lost.
Thanks to all.
Peacemybrotherbob wrote:
try using Adobe DNG converter to convert them to a supported format…
That's silly. The Adobe DNG Converter and ACR are always released in tandem and the same camera models are supported in each respective version.
If that camera is not yet supported in any version of ACR, it wll not be supported in any version of the DNG Converter either.
Wo Tai Lao Le
我太老了
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