Unopened Mail icon shows on BB even though email was opened in Outlook 2007

I have a BB 8350i with v4.6, a BES Server, and Exchange 2003 Server. I use Office 2007. When email is opened in Outlook, I thought it was supposed to show opened on the Blackberry. I believe it used to behave this way. Is there a settting somewhere that needs to be changed? On the BB in Email Options, under Email Recon it says:
Delete on: Handheld
Wireless Reconcile: On
On Conflicts: Mailbox Wins
Any help is appreciated.
Thanks,
Ann

I then closed out of outlook completely. I opened webmail and created a client-side rule that moved emails from myself to a specific folder, marked them as read, and with high importance. The rule kicked off automatically and sorted my email
into the appropriate folder.
According to this deacription, it seems that the Inbox rule created in Outlook Web Access(a Webmail client for Exchange) can work automatically. If so, I think the issue should be related to Outlook client.
Since the issue occurs whenever you checked "Used Cached Exchange mode" or not, we can restart Outlook in safe mode to check whether the issue continues to confirm if it is caused by any third-party add-ins.
Please update your Outlook 2007 to the latest version and remove all Inbox rule to re-create them one by one to check whether the issue persists. If it doesn't work, please change a computer to have a try.
Thanks,
Winnie Liang
TechNet Community Support

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