Unpublished folio falls to bottom of content viewer?

Is this a "feature change" - or a bug?
Unpublished folios now sort to the bottom when viewing the Adobe ID with Content Viewer.
Unless you "Preview on Ipad" - in which case it sorts to the top as it has in the past.
Anyone else notice this quirk?

Has there been any update to this discussion? We're having this same problem. The error has existed with every folio we've proofed with Adobe Content Viewer in 2013; folios published or unpublished in 2012 showed up sequentially as intended. It is becoming a bigger problem as we are trying to proof more folios and our reviewers are having to scroll through several screens to see the new content. We're using Adobe Content Viewer ver. 3.0 on iPad 1, 2 and 3, all with the same results. Any help would be very appreciated.

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Folio not opening in adobe content viewer

About a year ago, I created a magazine with Digital Publishing Suite for a college course and uploaded it to my ipad in Adobe Content Viewer. It was from a school computer and version of Indesign so I don't think I'd be able to reload the file onto the content viewer app if I needed to. When I open the content viewer, I see the cover of my magazine alongside an Adobe file that says "Release". This Adobe file is newly there, and so is a blue plug icon on the top corner of my magazine. When I click my magazine, the little info "i" turns into a spinning symbol, as if it were loading. However, nothing loads and nothing happens. I left it for hours and nothing happened. When I click to open the Adobe release file, it opens to a light grey screen with no content, buttons, or anything. There is nothing I can click on or do so it forces me to exit and quit the app.
Can someone please help me in figuring out what is causing it to not open? I'm frustrated at this point and am nervous to delete and redownload the app in case my file is lost. Like I said, not sure if it would still be there or if I could get it back again. (I also am signed into the app with my Adobe ID, if that helps)
Thanks!

Unfortunately you need to uninstall and reinstall the Adobe Content Viewer app, and doing so will result in the loss of the folio you see because you added it to the device using Preview on Device. Since you did this a year ago there have been several iOS changes that required updates to the application. There's really no way to resolve this without uninstalling, reinstalling, and then putting the content onto your device again.
Neil

Folio not appearing in Adobe Content Viewer on some iPads

I have been working on developing an app for iPad in InDesign CS6 using Adobe DPS. For the most part, the process was working smoothly until recently. Once signed into Adobe Content Viewer on my third generation iPad, the folio shows up fine and downloads as expected. However, when others with older iPads download Content Viewer and sign in, they do not see the folio as an option. For example, a person with a second generation iPad, who has the latest iOS, was unable to see the folio in the viewer. I have stripped the app down to about 40megs, thinking size might have been an issue, but after multiple users have experience identical results, I don't think that is it. Has anyone had a similar issue, and is there anything I can do on my end to make the app compatible with a wider range of iPads?

Is it a single-folio app or a multi-folio app? If you set up renditions for a multi-folio app, only the appropriate rendition is available for a device. See this article about renditions:
http://help.adobe.com/en_US/digitalpubsuite/using/WS9293e1fb3b977c5c-2337961812e35738f56-8 000.html

Folio not appearing in Adobe Content Viewer on ipad

folio i created in indesign cs5.5 not appearing in Adobe Content Viewer on ipad.
I have CS5.5, Apple ipad 1st gen ios 5.0.1 Adobe content viewer 1.9.1
the folio appears on the acrobat.com site in the FOLIO PRODUCER
but nothing is appearing on my ipad in the Adobe Content Viewer.
I work for a large magazine publisher and would like to demo the folio on the ipad to sell the concept of the DPS.
However if i cant get this on my device, its going to be a no go.
Help please.
Thanks,
James.

Thanks Ants,
Your doubts motivated me to do some testing on the subject;-)
I made several files of different dimensions, and uploaded them to the cloud. All of them rendered correctly on the desktop. But only those which used exact 4:3 width:height ratio appeared in the Content Viewer on the iPad. And only those, which were at least 1024x768px. A perfect 4:3 document sized 768x576 did not show. But the 1536x1152 one appeared correctly.
I am still certain, that the reason of absence od James' file in his iPad was caused by the dimensions of the folio. I would however modify my statement:
Only the folios sized exactly 1024x768 px (Landscape, portrait or both orientations) are valid for iPad
It should be: Only the folios sized 1024x768 px or more, with exact 4:3 ratio (Landscape, portrait or both orientations) are valid for iPad.
Regards,
Tomek

Updates to Folio Panel, Producer Tools and Content Viewer on iPad breaking scroll panels

This has not been a good morning.
Came into the office this morning, logged in and saw that there were updates for the Content Viewer, Producer Tools and the Folio Panel. Updated them all. Started to work some more on a promo piece for a new magazine and began to notice Scroll Panels using the "Pan Only" form within the Content Overlay panel no longer work. This was a great way to create scroll panels that could contain hyperlinks. Problem is, I am not sure where the problem lies. Is the problem with the Viewer or with the updates to the Folio Tools or Folio Panel? I am unfortunately on deadline for this afternoon and I don't have the luxury to troubleshoot this. Granted, I probably shouldn't have updated all of these tools at this juncture, but I was hoping that these updates would fix the problem I was having with the Desktop Viewer that wasn't working. Sadly, the Desktop Viewer works now, but that came with the price of losing functionality elsewhere.
Frustrated.

Yeah, it's been a project that I was working on for the last two weeks. We were supposed to have a final walk-through this afternoon and present it tomorrow. But now a good portion of the features that were working and had been promised no longer work. All out of no fault of my own. I understand that these things can happen, but this one is pretty bad and the timing was worse. Like I said, I shouldn't have updated the tools and the Viewer app until after the presentation... but then again, that may have been even worse. At least I was able to get the presentation postponed until Monday... gives me a little more time to figure out what to do.
Anyways, I did able to get a hold of someone through support and was able to send them some files. It's being looked at as I type this. I do have to give credit to the Adobe support staff, they've been helpful and pretty responsive! Thanks guys!

Unable to view offline folios on ipad with Adobe Content Viewer

I am suddenly unable to view offline folios on my iPad with Adobe Content Viewer. These are folios I was able to view 2 days ago. Updated InDesign, reinstalled the Content viewer, tested on 2 computers with 2 difffernt iPads and 2 different cables. Is anyone else having this problem?

This is a known issue, please see http://status.adobedps.com/ for updates.
Neil

Folio not updating on iPad content viewer

Anyone else had this problem? I've made several changes to the folio yet on my iPad it doesn;t say there's an update available. I 'archived' the folio to try and get it back but it's just hidden for good now. I deleted the app and re-installed and all the other folios appear except this one.
Not sure what to do short of re-uploading everything to a new folio...

duncan,
i experience the same bbehaviour. acrobat.com seem to become hickups after
some time.
my solution to this was to rebuild the folio. annoying.
—Johannes
(mobil gesendet)

Viewing Folios with DPS Folio Producer and Adobe Content Viewer on IPad?

What is the path to viewing a folio, on an IPad, that has been published with the DPS Folio Producer.
Opening Adobe Content Viewer on IPad has no obvious path to the folio in the Producer.
There is no obvious path to the library in Adobe Content Viewer, either?
Logged in both with Adobe I.D.
Using ID CS6 on Windows.
Also as a Creative Cloud single member what is the process of being able to publish unlimited apps to the IPad.
Thank you in advance for your response.
James Goins

Unfortunately, if you're on Windows you have no process to publish an
app. You need a Mac.
I wish Adobe would allow Creative Cloud members to use the same process
that Pro and Enterprise subscribers have by exporting a zip file. You
still need a Mac but you can pretty much use any Mac you have access to.
With Creative Cloud to publish a Single Edition app, you must have
InDesign installed on a Mac and you generate the app by choosing create
app from the folio builder panel menu.
All that said, if you create a folio while signed into the folio builder
panel, that folio should show up in Adobe Content Viewer as long as
you're properly signed into it.
Bob

Can't test PDF folio on desktop Adobe Content Viewer

Hi all,
I get an error when I'm trying to test my PDF formatted folio on my desktop Adobe Content Viewer.
I get the error in Dutch (my language) but roughly it translates: "This folio contains one or more stacks that are not yet supported for the Content Viewer for Desktop. PDF stacks are only supported in iOS-viewers."
This happens when I click "preview" in the folio builder. I work on a Macbook with Mac OS X Lion.
Help would be appreciated since I can't find anything about this issue with PDF formatted folio's on the internet!
Thanks.

@Haeme – does not work for me. Sometimes yes, sometimes the Desktop Content Viewer is showing is a gray field.
Will test further, if there are any constraints concerning the rendering process of different objects.
Tested again. I had some MSOs on the second page that prevented rendering. They contain nothing but empty rectangles.
After removing ONE of the MSOs the rendering was fine. Did not matter if I removed the one or the other MSO.
Uwe

Adobe Content Viewer (desktop preview) issues

The Adobe Content Viewer (desktop preview) runs off the bottom of my screen (27") when viewing content from InDesign for the new iPad. Would like to be able to alter window size and be able to scroll down to view artwork at full size. Am I missing something simple?
I've downloaded the latest updates for the folio producer tools as well as the folio panel update.

The Adobe Content Viewer for the desktop currently doesn't preview new iPad (2048x1536) folios properly. This desktop preview issue should be fixed in the next release.

Content viewer won't appear on desktop in CS6

In CS6, do you now have to create a Folio in order to preview content in the Desktop Content Viewer? In CS5.5 I clicked Preview at the bottom of the Overlay Creator Panel and it would come up on my desktop. In CS6, when I click Preview at the bottom of the Folio Overlay panel the Desktop Content Viewer does not appear on my desktop. I went to update my DPS tools again but it says they are all updated. And now when I save the file down to a CS5.5 version, I open it in 5.5 and the Desktop Content Viewer doesn't work there now either.

I am having the same issue in CS6 Indesign. I try to preview using the desktop viewer and nothing happens, it silently fails.
I have uninstalled Indesign CS6 (including preferences), Uninstalled adobe Air 3.3. Uninstalled the content viewer.
rebooted, reinstalled air rebooted, reinstalled Indesign CS6 rebooted...
And it still doesn't work!
I think it may be to do with AIR rather than InDesign because it goes through the progressbars in InDesign and I have previously a BETA version of AIR that caused an issue else where, even though this is now uninstalled and the latest release of AIR is installed it still is failing to comunicate with AIR.
Any ideas...
thanks Geoff

Content viewer -- archive or shred?

As a complete fan of all things Adobe, I apologize for my title. I'm almost ready to publish my first indesign/dps app, but I've just spent 3 days going in circles, trying to fix what may not be fixable. I wanted some advice before I start from scratch.
Was testing my app in the adobe content viewer and made the mistake -- yes, I made the mistake -- of hitting "ARCHIVE".   I don't think that word actually describes what happened-- I think the label may need to be changed to 'SHRED."
I was having an HTML 5 hiccup, so I blissfully hit Archive thinking I would then be able to download the entire thing once again,you know, a fresh copy.    Big mistake?
I changed a few articles, uploaded them -- and the folio shows up in acrobat.com -- and dps folio producer online. However, content viewer sees nothing.
I've tried uninstalling content viewer on the ipad, in itunes -- and resyncing. The folio has vanished.   I tried sharing again from Indesign and the error message says "user already has access to this folio." Acrobat says the same thing, so does DPS online. I am now a little gunshy of the 'unshare' choice in acrobat.
Is there a work around? Change the name of the app?
You shouldn't have to create a brand new user-- and you shouldn't have to upload the entire folio again-- there should be a way for the content viewer to view your content again, yes?
Then again, I shouldn't have hit 'archive' in the first place. Adobe, please consider a more appropriate name.
Thanks for listening...
I am ever hopeful-- but will probably upload a new version of the app... it is a very big app.
Happy New Year to all,
nancy p

Hmm. In the same acrobat.com account, have you tried to create a quick 'dummy' folio (just a simple one pager) that would at least confirm if you've got access to the account from the viewer? Upload that new dummy folio, then Sign In again in the Content Viewer. If that dummy isn't showing up, something's wrong and it's probably not the Content Viewer.
Another test? Create a brand NEW acrobat.com account and upload the dummy or first page of your other folio that new account. Sign in to the Content Viewer. If you see your folio.....
After that, I'd hit that UNSHARE choice as fast as lightning (blue lightning!). I found the whole share/unshare very goofy.

Content Viewer asks me to update app

Hi.
I have imported a magazine to the ADPS server with Folio Builder. When I opened my Content Viewer with iPad, I tried to download the magazine. But a message said that I had to update my app to a newer version.
So I deleted the app. Then I went to the App Store and downloaded the Content Viewer again. But the same message appeared. What is causing this?
Jean.

Jean, Bob explained it here: http://forums.adobe.com/thread/868393?tstart=0
You used Folio Builder 1.1. with Content Viewer 1.7 (the next version of the folio builder (1.8) is currently in approval state by apple and should appear in the app store anytime soon)
—Johannes

URL Scheme of Content Viewer Tablet

I'm looking for the URL Scheme of the public Content Viewer on the iPad. This because I want to link from one folio to another within the Content Viewer (trainings, demonstrations...). Is there a possibility to get this URL?
Thanks
Haeme Ulrich

thank you Neil
Herzliche Grüsse | Kind regards
Haeme Ulrich
PS: Alle wichtigen Termine <http://blogs.ulrich-media.ch/p/events_08.html>
u l r i c h - m e d i a G m b H
http://www.ulrich-media.ch

Adobe Content Viewer no Windows Vista

I’m experiencing the Adobe Creative Cloud. I have installed on my Windows Vista system. When generating a Folio in indd CS6, Adobe Content Viewer does not open. What might be happening? Thank you. I await a response.

See http://helpx.adobe.com/digital-publishing-suite/kb/manual-install-content-viewer.html for details on how to resolve this issue.
Neil

Unpublished folio falls to bottom of content viewer?

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