Unread emails marked as read without being opened

On my Ipad 2, unread emails are marked as read without being opened. This happens when I open the email from my laptop after using the ipad. There are four email accounts on the ipad and they are all experiencing this. Any idea what is going on?

I rebuilt it several days ago and no change. I watched what happens and when an email comes in it shows unread and then changes to read immediately. Today, for some reason, the emails started coming in as unread and staying that way. I didn't change anything. ?????

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Unread emails marked as read

I'm using OS10.7.5 and Mail 5.3. I have several email accounts and all of them but one behave properly. The account in question shows all of my emails as being read but that's not the case. I've had this problem before but I can't remember how I solved the problem. Any ideas? Thanks for your time.

I rebuilt it several days ago and no change. I watched what happens and when an email comes in it shows unread and then changes to read immediately. Today, for some reason, the emails started coming in as unread and staying that way. I didn't change anything. ?????

Mail will not mark messages as read after being opened

Mail will not mark messages as read after being opened... the blue dot will NOT go away, no matter how many times I open the e-mail.
It's a simple pop account. I AM able to mark messages read with the message menu item (mark as read.) I also have nothing synced with it, no iPhone, no IMAP accounts, no .mac account, nothing.
But this is a real pain to have to do manually, when it used to happen automatically upon clicking the e-mail, it opening in a window to read, and then closing it.
All was working fine up until the 10.5.7 update. I hoped the 10.5.8 update would fix the problem, but no change. Everything else is working perfectly (I do the permissions repair/disk verify procedure before and after each update.)
Can't seem to find anyone else with this problem in here either, through search or just going through hundreds of messages.

Okay, then lets try this:
1. Select all your messages in the Inbox; then use the contextual menu or the Message > Mark menu to mark them all as Read.
2. Quit Mail.
3. Go to Home/Library/Mail and delete the Envelope Index file.
4. Restart Mail, wait for the index to rebuild and retrieve any new email you might have, and see if the problem contineus. Hopefully it will not.

POP3 email marked as read on server before being read

Problem: Emails downloaded to my iPhone are marked as read on the server, even when they have not been read on either the iPhone, server/webmail or any other email client. When iPhone recieves a new email, it is listed as unread on the phone but on the server's webmail the same email will be listed as read. This sounds exactly like the problem described here, but unfortunately there was no solution to that discussion. The main issue for me when trying to find the new/unread email via webmail, when my inbox is sorted by conversation/thread, is that all the emails look the same. The new email is not highlighted differently (ie. unread) to the other 99 emails on the page and so is difficult to find.
More information: My iPhone is supplied by my employer and is used primarily for work. The primary mail account is configured to sync with my employer's Exchange server. This all works fine. I have added a second account to send/retrieve SMTP/POP3 email to/from my home ISP's mail server. This all works fine too (but with the above mentioned problem). With my previous phone (Windows Mobile), this same setup worked fine but without items on the server being marked as read.
Example: At work, on my PC, I have a web browser tab open on my home ISP's webmail page. The iPhone chimes and displays a new email notice on its lockscreen. Without touching the iPhone, I check my webmail on the PC to read the new email. In the list of emails in my webmail Inbox, the new email is already marked as read, even though I have not yet opened it on the iPhone nor via webmail. Futher to this, if I send myself an email from work to home, and immediately check my webmail, I can see the email listed as unread. Without opening the email, if I allow the iPhone to check for new email (or manually make it check) but do not open the new email, then refresh the webmail page, that new email has now become marked as read.
Further information: My ISP does not offer IMAP; this is stated very clearly on their user help/email setup wiki pages. My iPhone is configured to use their POP3 server address and port 110, the same as I have configured on my home PC. My work email account is configured for Push, my home account is configured for Fetch - hourly. The account advanced settings... Deleted Messages=never remove, Use SSL=off, Authentication=password, Delete from server=never, Server Port=110, S/MIME=off.
Any ideas that the heck is going on here?

Use OWA (Outlook Web Access) Not POP3 Settings
Use OWA (Outlook Web Access) Not POP3 Settings
Use OWA (Outlook Web Access) Not POP3 Settings
Okay. This is doing this because your bb is not logging into the owa (outlook web access), it's using POP3. In order to use owa it must be enabled on your exchange server (ask your admin if you have this option). An owa address is something like https://mail.yourcompay.com/owa, depending how your admin set this up it could be named something else. You can either get to this option through your phone companys (BIS) website or on the bb itself.
If you use your phone companys website (BIS) to configure this option just log in and find the topic that reads something like this -
"How do I set up BlackBerry Internet E-mail using a My T-Mobile Account?"
This will give you the instruction for setting up the account for owa. (Took me a little bit to find this in my tmobile account.) During this setup there should be an option to check called use owa. You have completed the setup and never saw that option then start over and find that option.
If you go through the bb's setting on the actual device the way to get to this option is kind of strange (at least it was the only way I could figure out how to get to it on my phone).
I started by deleting the email account off the phone then added a new account. Go back to the account setting and change the password to a wrong password. After you select "ok" or "next" or whatever to get to the next screen you will get a message saying could not connect to server or error or something like that. Now you should have a option to configure the device manually. This option will get you to page to allow you to select OWA. Then just configure you bb for owa and you are good to go.
Sorry this is such a crude post. I usually take the time to give very accurate, step-by-step instructions, but I do not have time. Good luck to all with this issue.

Mail - deleting unread email marks it as read

Dear community,
When deleting an UNREAD email in Mail (I'm running 6.6 (1510) on OS X 10.8.5) it gets moved to trash and marked as READ. That doesn't seem quite right to me. Anyone experiencing the same issue? Known bug? Any solution?
Thanks.

What does make you believe it is normal?
Firstly, it wasn NOT like this in the past was it?
Secondly, I sometimes need to know exactly what messages went to trash without been read.
Thirdy, I human being would rather decice myself (read - configuration option!) what gets marked as read and what doesn't and when.
Any idea how to stop Mail forcefully marking trashed messages as read?

Imap email incorrectly marked as read before I open them.

HI,
My email is set up as imap on my MacBookPro. I noticed when I opened by mail yesterday that it showed I only had 1 unread email - which is greatly incorrect. Tonight when I opened mail, my new messages for today suddenly changed to read all at once, before I had opened them. I have gone through my mail preferences and can't find anything to explain it, and I had not changed anything, that I can think of. I have set up no filters or rules. I am in classic view.
The POP account on my Mac Mini is fine.
Thanks, I would appreciate any help.

Who is hosting the email server?
Is this through your work?
Are you hosting your own email server?
Have you ever downloaded from this email server on another mobile device?
If this is an IMAP email, and if the email is being checked at another location by anyone then it would be marked as read. This could also be a setting issue on the email server itself.

Emails marked as read on iphone when outlook is opened?

Hello,
I have had a recurring problem which has resulted in a number of important emails being missed - I've researched as much as I can but have been unable to rectify it!
I use a 123reg email address on both my iPhone (5S, iOS8) and on Outlook for Mac (2011) on a MacBook Air OSX 10.8.5
Whenever Outlook connects to a wifi connection and fetches my emails, all of these emails become marked as 'read' on my iphone - really frustrating as sometimes I'll leave those I wish to action later marked as unread.
Currently, outlook has my email account marked as a POP account.
My account is also set up on my iPhone as a POP account.
Please help me as I'm reaching my wits end!

This is not a client issue, POP accounts do NOT sync but IMAP accounts do, find out how your accounts are actually setup. If they are POP then they are not working correctly and you should consult MS support (for Outlook) or your mail provider.

Why are new unread messages marked as read?

These problems popped up out of the blue last week. Nothing has changed in the Mail settings. I've worked with my ISP to isolate the problem as a Mac problem, not an ISP issue.
1. The new messages downloaded into Mail are not marked as unread, even if they they've never been opened or previewed. An occasional email will mark as unread. However, even if 5-10 new emails are downloaded at a time, they will usually all be identified as read.
The unread count doesn't change, even when new unread messages are downloaded.
2. At the same time that the issue popped up with the unread emails, a new Mail issue started. When Mail checks for updates it often shows that a new email is being downloaded and gives the audio alert for a new mail, but nothing has actually downloaded. I've checked my filters, trash and web mail to confirm that no new emails exist.
What I've tried:
1. There are no software updates.
2. Worked with ISP to identify the issue as being a Mail issue. Settings are all appropriate.
3. Disabled Mail account, shut down Mail, shut down Mac, restarted Mac, enabled Mail. Problem continues.

This might be way off base because I do not have a really good understanding of email systems, but look at these:
1. When you Sync your iPhone, under the "Info" tab in iTunes, do you have it set to sync your email settings? If this is not checked, your iPhone and computer Mail settings could be different and Mail could think you read a message on your iPhone when you haven't.
2. In Settings in your iPhone, go to Mail, Contacts, Calendars>Your Account>Account Info>make sure everything is correct here and then>Advanced> check incoming settings and see if there is anything in IMAP Path Prefix. I think this should be blank for your POP account.
Also, since this is a POP account, by definition, if you have read a message, shouldn't it be excluded from your Inbox? I'm guessing there is a IMAP vs POP conflict somewhere.

Emails marked as read when sent to Blackberry Torch 9850

I'm having an issue with emails being marked as read in my work Outlook Inbox as soon as they are sent to my Torch 9850, even though I have not opened the email on my phone or on my PC.
We use Exchange Server 2010.
Has anyone else had this problem and if so, is there a setting change or workaround to this issue? I've turned off reconcilliation for now.
Thanks!

Hi davek1962,
Welcome to the BlackBerry Support Community.
The following KB article should provide more information on this issue as well as some possible resolutions.
"Email messages on a Microsoft Exchange Server are marked as read when accessed by the BlackBerry Internet Service via POP" http://bbry.lv/YxckpM
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

How to keep email "marked as read" even after I read email in Blackberry

When I check my MobileMe mail on my Blackberry Curve, it marks it as read. Is there a way for me to tell either the Blackberry or MobileMe not to do that? I want those emails marked as unread, so when I go to my computer, they are still in that status.

I forgot, there is one other shortcut. Hold down the Control key on your keyboard when you click on the message in your inbox and you'll get a menu that allows you to select *Move To*. I'm not certain, but possibly using a mouse that you can select a *right click* you may be able to do that instead of the Control key.
Another item in that menu is *Move to "xxx" again* where xxx is the name of the last folder you moved something to.

2 mail accounts, emails marked a read when not

Hi, I have latest mac os and using mac mail. I have 2 accounts and I have similar mail sent to both accounts. When I read an email in one account it registers as read in the other as well. I don't want this to happen. How do I set mail, I can't find any setting to turn on or off.
Thank you in advance.

Hi davek1962,
Welcome to the BlackBerry Support Community.
The following KB article should provide more information on this issue as well as some possible resolutions.
"Email messages on a Microsoft Exchange Server are marked as read when accessed by the BlackBerry Internet Service via POP" http://bbry.lv/YxckpM
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Is there a setting for mail that will allow me to delete emails on the Iphone without being deleted from the mail server? I have Yahoo mail.

Is there a setting in Iphone mail that will allow me delete emails on the Iphone without deleting the emil from the mail server? I want to be able to download the email to other devices. I am using Yahoo mail.

I did not mean actually editing in the PDF, but just copying the text out of the PDF and pasting into indd... or Word.. .or anything. Regardless, just wondering if there was a way to avoid those line breaks.

Marking Email as viewed/read without opening

Is there a way to mark a group of emails on my iPhone as read, and therefore removing the blue dot, with out opening each one indiviually?

I figured as much. Maybe in the future. Thanks for the quick reply.

Email marked as read on outlook without actually reading

Hi,
When I get an email in outlook it shows as unread. Once the email is sent to my blackberry the status on outlook changes to read (even without me ever opening the email on outlook or the blackberry). How can I stop this? I did a lot of research but nothing resolved it. I called my wireless provider (verizon) and they said it must be an outlook setting but other people are telling me it's a known glitch with the blackberry.
Does anyone have a fix for this???
Thank You!

Use OWA (Outlook Web Access) Not POP3 Settings
Use OWA (Outlook Web Access) Not POP3 Settings
Use OWA (Outlook Web Access) Not POP3 Settings
Okay. This is doing this because your bb is not logging into the owa (outlook web access), it's using POP3. In order to use owa it must be enabled on your exchange server (ask your admin if you have this option). An owa address is something like https://mail.yourcompay.com/owa, depending how your admin set this up it could be named something else. You can either get to this option through your phone companys (BIS) website or on the bb itself.
If you use your phone companys website (BIS) to configure this option just log in and find the topic that reads something like this -
"How do I set up BlackBerry Internet E-mail using a My T-Mobile Account?"
This will give you the instruction for setting up the account for owa. (Took me a little bit to find this in my tmobile account.) During this setup there should be an option to check called use owa. You have completed the setup and never saw that option then start over and find that option.
If you go through the bb's setting on the actual device the way to get to this option is kind of strange (at least it was the only way I could figure out how to get to it on my phone).
I started by deleting the email account off the phone then added a new account. Go back to the account setting and change the password to a wrong password. After you select "ok" or "next" or whatever to get to the next screen you will get a message saying could not connect to server or error or something like that. Now you should have a option to configure the device manually. This option will get you to page to allow you to select OWA. Then just configure you bb for owa and you are good to go.
Sorry this is such a crude post. I usually take the time to give very accurate, step-by-step instructions, but I do not have time. Good luck to all with this issue.

I don't want to mark emails as read when I have only seen them in preview. How can I do this, so they are only marked as read when actually opened?

every other email client I have used lets me mark a message as read only when I actually double click and read it. and not just when I preview it.

I will, thanks. It looks like I am keener to use your product than you are for me to use it.

Unread emails marked as read without being opened

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