Unreadable disk...

hallo, i just bought an avid and am trying to install version 5.7.2 on my macpro 2,6 running os 10.4.10.
i insert the disk and it doesnt seem to spin like other disks that i insert. and toast is then opened, as if the disk were empty. the avid dvd is straight out of the package and reads correctly on my coworkers mac laptop. i have gone to the disk utility and the disk appears but i cannot mount it...i restarted my mac with the Avid dvd inside the drive and when the machine restarted a popup window appeared saying the disk is not readible on this mac...does anyone know why this is happening...the disk is sparkling new, with only a very minor scratch, but really 1 day old out of the box...
i would apprecaite any help...
thanks a lot...
aaron

Are we talking a CD, a Zip, or a good old fashioned floppy disk here, all three of which a 1998 vintage G3 (according to his system config.) might likely have?
If the drive won't read any disks then it's the drive (or something related, like the controller into which the drive is plugged) that's bad. Then you're stuck with using another drive to read the disk. It's most likely to be the drive since I've had a number of drives go bad on my 3 G3s but never a controller. If it's a CD drive you can try a cleaner, though with all the CD drives I've had go bad on me a cleaner has never helped. If it's a floppy drive then you can also try cleaning it. Maybe take the drive out of hte computer and blow compressed air into it to try and drive out some of the dust. The cooling fan in the computer drives a lot of air through the machine, some of which comes in through the floppy drive door and collects in there.

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Hello,
Please read this first
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Tips
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Not working - at all

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Old Script
o Disk or Disk Bay 15 Drive 15 0: Drive Fault - Deassert: 0
o Disk or Disk Bay 15 Drive 15 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 15 Drive 15 0: In Critical Array - Deassert: 0
o Disk or Disk Bay 15 Drive 15 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 15 Drive 15 0: Rebuild In Progress - Deassert: 0
o Disk or Disk Bay 14 Drive 14 0: Drive Fault - Deassert: 0
o Disk or Disk Bay 14 Drive 14 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 14 Drive 14 0: In Critical Array - Deassert: 0
o Disk or Disk Bay 14 Drive 14 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 14 Drive 14 0: Rebuild In Progress - Deassert: 0
o Disk or Disk Bay 13 Drive 13 0: Drive Fault - Deassert: 0
o Disk or Disk Bay 13 Drive 13 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 13 Drive 13 0: In Critical Array - Deassert: 0
o Disk or Disk Bay 13 Drive 13 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 13 Drive 13 0: Rebuild In Progress - Deassert: 0
o Disk or Disk Bay 12 Drive 12 0: Drive Fault - Deassert: 0
o Disk or Disk Bay 12 Drive 12 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 12 Drive 12 0: In Critical Array - Deassert: 0
o Disk or Disk Bay 12 Drive 12 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 12 Drive 12 0: Rebuild In Progress - Deassert: 0
o Disk or Disk Bay 11 Drive 11 0: Drive Fault - Deassert: 0
o Disk or Disk Bay 11 Drive 11 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 11 Drive 11 0: In Critical Array - Deassert: 0
o Disk or Disk Bay 11 Drive 11 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 11 Drive 11 0: Rebuild In Progress - Deassert: 0
o Disk or Disk Bay 10 Drive 10 0: Drive Fault - Deassert: 0
o Disk or Disk Bay 10 Drive 10 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 10 Drive 10 0: In Critical Array - Deassert: 0
o Disk or Disk Bay 10 Drive 10 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 10 Drive 10 0: Rebuild In Progress - Deassert: 0
o Disk or Disk Bay 9 Drive 9 0: Drive Fault - Deassert: 0
o Disk or Disk Bay 9 Drive 9 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 9 Drive 9 0: In Critical Array - Deassert: 0
o Disk or Disk Bay 9 Drive 9 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 9 Drive 9 0: Rebuild In Progress - Deassert: 0
o Disk or Disk Bay 8 Drive 8 0: Drive Fault - Deassert: 0
o Disk or Disk Bay 8 Drive 8 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 8 Drive 8 0: In Critical Array - Deassert: 0
o Disk or Disk Bay 8 Drive 8 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 8 Drive 8 0: Rebuild In Progress - Deassert: 0
o Disk or Disk Bay 7 Drive 7 0: Drive Fault - Deassert: 0
o Disk or Disk Bay 7 Drive 7 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 7 Drive 7 0: In Critical Array - Deassert: 0
o Disk or Disk Bay 7 Drive 7 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 7 Drive 7 0: Rebuild In Progress - Deassert: 0
o Disk or Disk Bay 6 Drive 6 0: Drive Fault - Deassert: 0
o Disk or Disk Bay 6 Drive 6 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 6 Drive 6 0: In Critical Array - Deassert: 0
o Disk or Disk Bay 6 Drive 6 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 6 Drive 6 0: Rebuild In Progress - Deassert: 0
o Disk or Disk Bay 5 Drive 5 0: Drive Fault - Deassert: 0
o Disk or Disk Bay 5 Drive 5 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 5 Drive 5 0: In Critical Array - Deassert: 0
o Disk or Disk Bay 5 Drive 5 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 5 Drive 5 0: Rebuild In Progress - Deassert: 0
o Disk or Disk Bay 4 Drive 4 0: Drive Fault - Deassert: 0
o Disk or Disk Bay 4 Drive 4 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 4 Drive 4 0: In Critical Array - Deassert: 0
o Disk or Disk Bay 4 Drive 4 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 4 Drive 4 0: Rebuild In Progress - Deassert: 0
o Disk or Disk Bay 3 Drive 3 0: Drive Fault - Deassert: 0
o Disk or Disk Bay 3 Drive 3 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 3 Drive 3 0: In Critical Array - Deassert: 0
o Disk or Disk Bay 3 Drive 3 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 3 Drive 3 0: Rebuild In Progress - Deassert: 0
o Disk or Disk Bay 2 Drive 2 0: Drive Fault - Assert: 0
o Disk or Disk Bay 2 Drive 2 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 2 Drive 2 0: In Critical Array - Deassert: 0
o Disk or Disk Bay 2 Drive 2 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 2 Drive 2 0: Rebuild In Progress - Deassert: 0
o Disk or Disk Bay 1 Drive 1 0: Drive Fault - Deassert: 0
o Disk or Disk Bay 1 Drive 1 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 1 Drive 1 0: In Critical Array - Assert: 0
o Disk or Disk Bay 1 Drive 1 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 1 Drive 1 0: Rebuild In Progress - Deassert: 0
o Disk or Disk Bay 0 Drive 0 0: Drive Fault - Deassert: 0
o Disk or Disk Bay 0 Drive 0 0: Predictive Failure - Deassert: 0
o Disk or Disk Bay 0 Drive 0 0: In Critical Array - Assert: 0
o Disk or Disk Bay 0 Drive 0 0: In Failed Array - Deassert: 0
o Disk or Disk Bay 0 Drive 0 0: Rebuild In Progress - Deassert: 0
New Report
BIOS 1 ABR Status 0: Unspecified - Deassert
0
OK
BIOS 1 Firmware Error 0: Unspecified - Deassert
0
OK
BIOS 1 Firmware Error 0: Unspecified - Deassert
0
OK
Cooling Unit 1 Cooling Zone 1 0 - Fully redundant
0
OK
Cooling Unit 2 Cooling Zone 2 0 - Fully redundant
0
OK
Cooling Unit 3 Cooling Zone 3 0 - Fully redundant
0
OK
Disk or Disk Bay 0 Drive 0 0: Drive Fault - Deassert
0
OK
Disk or Disk Bay 0 Drive 0 0: In Critical Array - Assert
0
UNKNOWN
Disk or Disk Bay 0 Drive 0 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 0 Drive 0 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 0 Drive 0 0: Rebuild In Progress - Deassert
0
OK
Disk or Disk Bay 1 Drive 1 0: Drive Fault - Deassert
0
OK
Disk or Disk Bay 1 Drive 1 0: In Critical Array - Assert
0
UNKNOWN
Disk or Disk Bay 1 Drive 1 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 1 Drive 1 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 1 Drive 1 0: Rebuild In Progress - Deassert
0
OK
Disk or Disk Bay 10 Drive 10 0: Drive Fault - Deassert
0
OK
Disk or Disk Bay 10 Drive 10 0: In Critical Array - Deassert
0
OK
Disk or Disk Bay 10 Drive 10 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 10 Drive 10 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 10 Drive 10 0: Rebuild In Progress - Deassert
0
OK
Disk or Disk Bay 11 Drive 11 0: Drive Fault - Deassert
0
OK
Disk or Disk Bay 11 Drive 11 0: In Critical Array - Deassert
0
OK
Disk or Disk Bay 11 Drive 11 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 11 Drive 11 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 11 Drive 11 0: Rebuild In Progress - Deassert
0
OK
Disk or Disk Bay 12 Drive 12 0: Drive Fault - Deassert
0
OK
Disk or Disk Bay 12 Drive 12 0: In Critical Array - Deassert
0
OK
Disk or Disk Bay 12 Drive 12 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 12 Drive 12 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 12 Drive 12 0: Rebuild In Progress - Deassert
0
OK
Disk or Disk Bay 13 Drive 13 0: Drive Fault - Deassert
0
OK
Disk or Disk Bay 13 Drive 13 0: In Critical Array - Deassert
0
OK
Disk or Disk Bay 13 Drive 13 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 13 Drive 13 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 13 Drive 13 0: Rebuild In Progress - Deassert
0
OK
Disk or Disk Bay 14 Drive 14 0: Drive Fault - Deassert
0
OK
Disk or Disk Bay 14 Drive 14 0: In Critical Array - Deassert
0
OK
Disk or Disk Bay 14 Drive 14 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 14 Drive 14 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 14 Drive 14 0: Rebuild In Progress - Deassert
0
OK
Disk or Disk Bay 15 Drive 15 0: Drive Fault - Deassert
0
OK
Disk or Disk Bay 15 Drive 15 0: In Critical Array - Deassert
0
OK
Disk or Disk Bay 15 Drive 15 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 15 Drive 15 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 15 Drive 15 0: Rebuild In Progress - Deassert
0
OK
Disk or Disk Bay 2 Drive 2 0: Drive Fault - Assert
0
UNKNOWN
Disk or Disk Bay 2 Drive 2 0: In Critical Array - Deassert
0
OK
Disk or Disk Bay 2 Drive 2 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 2 Drive 2 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 2 Drive 2 0: Rebuild In Progress - Deassert
0
OK
Disk or Disk Bay 3 Drive 3 0: Drive Fault - Deassert
0
OK
Disk or Disk Bay 3 Drive 3 0: In Critical Array - Deassert
0
OK
Disk or Disk Bay 3 Drive 3 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 3 Drive 3 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 3 Drive 3 0: Rebuild In Progress - Deassert
0
OK
Disk or Disk Bay 4 Drive 4 0: Drive Fault - Deassert
0
OK
Disk or Disk Bay 4 Drive 4 0: In Critical Array - Deassert
0
OK
Disk or Disk Bay 4 Drive 4 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 4 Drive 4 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 4 Drive 4 0: Rebuild In Progress - Deassert
0
OK
Disk or Disk Bay 5 Drive 5 0: Drive Fault - Deassert
0
OK
Disk or Disk Bay 5 Drive 5 0: In Critical Array - Deassert
0
OK
Disk or Disk Bay 5 Drive 5 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 5 Drive 5 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 5 Drive 5 0: Rebuild In Progress - Deassert
0
OK
Disk or Disk Bay 6 Drive 6 0: Drive Fault - Deassert
0
OK
Disk or Disk Bay 6 Drive 6 0: In Critical Array - Deassert
0
OK
Disk or Disk Bay 6 Drive 6 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 6 Drive 6 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 6 Drive 6 0: Rebuild In Progress - Deassert
0
OK
Disk or Disk Bay 7 Drive 7 0: Drive Fault - Deassert
0
OK
Disk or Disk Bay 7 Drive 7 0: In Critical Array - Deassert
0
OK
Disk or Disk Bay 7 Drive 7 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 7 Drive 7 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 7 Drive 7 0: Rebuild In Progress - Deassert
0
OK
Disk or Disk Bay 8 Drive 8 0: Drive Fault - Deassert
0
OK
Disk or Disk Bay 8 Drive 8 0: In Critical Array - Deassert
0
OK
Disk or Disk Bay 8 Drive 8 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 8 Drive 8 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 8 Drive 8 0: Rebuild In Progress - Deassert
0
OK
Disk or Disk Bay 9 Drive 9 0: Drive Fault - Deassert
0
OK
Disk or Disk Bay 9 Drive 9 0: In Critical Array - Deassert
0
OK
Disk or Disk Bay 9 Drive 9 0: In Failed Array - Deassert
0
OK
Disk or Disk Bay 9 Drive 9 0: Predictive Failure - Deassert
0
OK
Disk or Disk Bay 9 Drive 9 0: Rebuild In Progress - Deassert
0
OK

Thank you for the follow up. I do understand that a completly unreadable disk might throw an unknown status but the status is different from one report than the other. On one side, it clearly shows in red that the disk has something and on the side, it just throws a "I don't know what's going on with the disk". I ran both report the same day and i'm expecting some red in the report to warn me if a disk fail.
Is there a way to change that behavior from the health check script?

Unreadable disk...

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