Unreadable document - print from Mac OS

Hello! Please help - we are trying to print some documents from Mac OS but the result looks like this (attachewd image). And there is no problem if we print same document using Windows 7 OS. How to fix this problem? Thanks.

Hi @furtree,
The only other option, I can think of trying is to download the full feature software and drivers from this website, Software for HP PSC 1350 Series - Mac OS 9 and Mac OS X v10.1, and see if that has any impact on your situation.
Otherwise, I would suggest contacting Apple Support, in case there is something Operating System specific that I am missing.
Best of luck!
RnRMusicMan
I work on behalf of HP
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Can't print to Windows 7 shared printer from Mac OS Lion

Dear all,
I would like to share my experience battling to figure out how to print to Windows 7 shared printer from Mac OS Lion. Myself had this problem and looking throughly in internet without success. But finally I figured out the solution by myself, hope this can help other Mac user with similar problem.
OK, when I try to setup my new MacBook Pro with OS Lion to connect with my Canon MX308 printer attached to desktop with Windows 7 Ultimate,
1. I simply select System Preferences>Print & Scan.
2. Then looks for the + sign just below the box to add a new printer.
3. From the option toolbar above, I select Windows. I have connect this MacBook with my Windows Network, so the workgroup will appear to the left column.
4. After I select this group, the computer list will appear in the middle column
5. Then after I select the computer which my printer connected to, my printer sharename will appear in the right column
6. Last step is to select the printer I want to use.
7. After that it will automatically put your printer sharename to the "Name". And then I select my printer driver at "Print Using" and find my printer manufacturer which is Canon MX300 series from driver lists. Finish!
My printer appear in the Printers List. But the problem is everytime I try to print there will be error message saying "ON HOLD Authentication Required".
This problem start to kill me, I search all around for similar problem, but the solution was never worked for me!
Until just now I figured out accidentally for the solution.
THE PROBLEM LIES ON MY PRINTER DRIVER!!!! Although I have downloaded the most update driver from Apple site and Apple Software update said there is no more update for my system!
The solution for my problem is Gutenprint Printer Driver! You can download this driver at http://gimp-print.sourceforge.net/MacOSX.php, then select for the latest driver gutenprint-5.2.7.dmg. Install this driver!
Then back to Print & Scan in System Preferences, then right click on Printers List box, then choose "Reset Printing System..." to clear the previous failed printers.
After that, repeat the above step 2 - 7. Only for the last step I need to select the Printer Driver for my Canon MX308 for the driver name : "Canon PIXMA MX300 - CUPS+Gutenprint v5.2.7"
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I have the same setup but with a Canon MX850. This did not fix my problem.

How to print from mac pro to 7520

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This question was solved.
View Solution.

Hi Beverly,
Thanks for clarifying.
So you would like to use a wireless connection without using a Wireless router.. that can be done using the HP Wireless Direct feature which create a wireless network, hosted by the printer itself:
On the printer control panel, touch the Wireless icon ( ).
Touch Settings , and then touch Wireless Direct . The Wireless Direct Settings menu displays.
On the printer control panel, touch Wireless Direct again, and then choose a security option:
Touch On (No Security) if you do not want to use a passcode to connect, Touch On (With Security) if you want to use a pre-assigned passcode to connect and then touch Yes to continue
NOTE: If Auto-Off is enabled, touch OK when the control panel prompts you to disable Auto-Off .
Touch Display Password , and then touch OK to continue.
5. From the Mac click the Wi-Fi icon, select Join Other Network and then click Show Network.
6. Select the Wireless Direct network of your printer, it will include 7520 within its name.
7. Now you may install the Software from the link below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-106189-3&cc=us&dlc=en&lc=en...
If you leave the truck, I believe the Mac should reconnect to the network automatically but I'm not sure, you may have to click the Wi-Fi icon and select the Wireless Direct network when getting back.
Regards,
Shlomi
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https://discussions.apple.com/message/23765195#23765195

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Anyone know of a way to adjust the top and side MARGINS of a document printed from iOS numbers? The default margins are too wide. Need more working space.

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Open the document,
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Office jet 6100 series not printing from Mac OS X 10.9.3

office jet 6100 series not printing from Mac OS X 10.9.3. This seems to have happened suddenly. USB hardwired to a new Macbook Pro. HP Inkjet 6 Driver 2.0.3 Any ideas?
This question was solved.
View Solution.

I would recommend resetting the printing system, then rebooting the mac to allow it to scan for the usb connection to the printer. It should then automatically add the printer back, and if any other updates are needed, it'll ask you to install htem
http://support.apple.com/kb/PH14141
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Printer connected, printer works, but won't print from Mac

I'm helping someone with a printer problem, and I have a mystery on my hands.
The printer is connected (directly), shows up in the printer list, can print a test page, but won't print any document from this computer (it's fine from my laptop).
It's a Mid-2011 Mini, 2.3Ghz, running 10.7.5. The printer is an Epson WF-2540.
This is a USB printer, connected directly to their Mac.
In "Settings", when you select Print/FAX and print a "Test Page" - Success! This is a process that invokes the Epson Driver directly [and bypasses the MAC print queuing mechanism]
When "Printing" from within any application (firefox, TextEdit, winders...)   The job starts to queue, but errors before engaging the printer.
R & R the Epson Drivers, Clear the Printer "stuff" on the Mac, Reinstall drivers from the Epson website, Mac wants to update the "newest" Epson Drivers (kinda' funny when I think about it...).
Still errors.
I attached directly to a USB port on my MacBook Pro. Download drivers, etc.. Works like a champ!
We have deleted the printer from System Prefs, rebooted, and added it back.
We have even gone into Terminal and...
sudo bash
cd /etc/cups/ppd
ls
found EPSON_WF_2540_Series.ppd
cp * /var/tmp/
ls /var/tmp/*.ppd
rm /etc/cups/ppd/*
Still doesn't work.
Anybody have any suggestions?

Hi, it's not clear... did you Rest the Printing system on the Mac?
10.5/10.6/10.7/10.8 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."       As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

Hp cp1160 deskjet printer won't print from Mac OS 9

Hello,
I am running OS 9.2.2 on my Mac and I can't seem to print to my HP CP1160 inkjet printer.
It is connected using USB. My other USB devices work fine. In fact in the Apple System profiler, I can see the CP1160 printer listed as being connected and it also appears in the chooser. So it appears to be OK. Unfortunately however, it does not print.
I am using the correct driver for OS9. It is called: "hp deskjet v5.4" installed by the "OS 8-9.x-Classic installer".
Now when I go to print it does not print and the file sent to the printer appears in the print spool window for just a few seconds and then disappears.
Then this error message appears:
document "nameofdocument" failed to print on the printer "cp1160" because of an error. -28
followed by the choices: cancel job, hold job or try again
And when using the test feature of the hp inkjet utility this error message appears:
"There was a communication error, make sure the printer is connected and turned on."
Why will it not print?
What should be my next troubleshooting step?
Thank you for any suggestions,
PS It is interesting to note that this printer works fine in OS10.1 on the same computer and it also works with OS 10.4 on another computer. The computer that has this print problem has both OS 10.1 and OS 9 on it. It prints fine from OS 10.1 but not from 9. I installed the appropriate driver for OS 10.1 and it works fine and I installed the appropriate driver for OS9 and it is this OS9 driver that does not seem to want to enable the printer to print. Thank you for any suggestions.
Specs:
Computer model: 233 MHz G3 beige with ratoc USB/firewire card.
OS: 9.2.2.

I tried all of these suggestions but none were successful. I suppose my third party card (Ratoc USB/Firewire card) is just not compatible with my printer. Thats too bad. I guess the only way I can print with this printer is to boot up in OSX. That works. I wish I could print from OS9 too however. Thanks again Kenichi for your good suggestions It was a good try.
For the record, here were the extensions I disabled (and re-booted after disabling each one at a time):
Desktop Printer Spooler
Desktop Print Monitor
Print Monitor
Printing Lib
Printer Share
USB Printer Sharing
Desktop Printer Menu
color SW 1500
color SW 2500
color SW Pro
CSW 6000 series
Imagewriter
Laserwriter 300/LS
Laserwriter 8
therefore these extensions do not conflict with my cp1160 - it must be something else - perhaps my third party USB card (Ratoc USB/Firewire card).

Officejet Pro 8600 Plus wont print from Mac 10.5.8

Hello,
I just purchased the Officejet Pro 8600 Plus and I'm running it wired through my router. I'm able to print with my PC, my IPad and my phone but I cant print with my mac running OS 10.5.8.
When I try to print it puts the document in the print que and says "printing" but nothing happens at the printer. I can scan to my mac from the printer and everything seems to indicate that the printer is connected.
I have downloaded the latest HP driver for Mac 10.5. Also i have reset the printer (holding down the option key while deleting the printer from the system preferences) several times and re-added the printer. Still nothing.
Any ideas?
Greg

Reset the printing system:
- Go to System Preferences > Print & Scan
- Option click the '+' sign and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Cannot print from Mac Office after Mavericks upgrade

Hello,
I'm finding it difficult to send a print job to a network printer from any of the Mac Office products. I have no problem printing PDFs. Interestingly enough, when I select Command+P and then click on the PDF button at the bottom left of the print screen, it prints to the networked Sharp MFP printer but not to the networked Dell printer (yes, we have many flavors of printers on our campus). The inability to print directly from Word or Excel surfaced after the upgrade to Mavericks.
I can print PDFs to the Sharp MFP but not to any other networked printer. I've been to the Sharp MFP website and I believe I have the latest print driver that they have available. Any help or suggestions would be greatly appreciated.
Thanks,
M

Here is a script to fix the plugins to get back some functionality to MAC OS X 10.9 printing.
Place the plugin.py file on the desktop, open a terminal session, to do that click on the Applications Folder, then the Utilities Folder, then Terminal.
Type CD Desktop <ENTER>, sudo python plugin.py <ENTER> and enter the admin password when prompted. Once it is finished, close the terminal window and restart the MAC.
Tandem Printing and Document Filing will not work, actually Main Folder and Quick Folder will work but we can’t read the list of User folders as network access is restricted.
https://www.dropbox.com/s/d0cnin8rgdhd783/plugin.zip

Trouble printing from mac to windows printer

I purchased my first mac last weekend and successfully set it up on my home network which is shared with my windows xp desktop. My HP deskjet printer is shared on the network through my desktop windows pc (not on a separate printer router). My mac recognizes the printer on the network but it prints meaningless garb when I ask it to print a document. Any suggestions to rectify my printing problem???
iBook G4 Mac OS X (10.4.3)

I followed the instructions at http://www.ifelix.co.uk/tech/3012.html and am having the same issue. Whether setting up manually or using Bonjour, it seems that you have to select an Apple Driver. The problem is that the Windows 7 does not provide Apple drivers. Luckily, I have an old XP installation CD so I can access the printer drivers I need, but because I already installed the printer drivers from my printers CD Windows will automatically install with that driver, not giving me the "have disk" option.
So I tried to install with Bonjour again, which allowed me to pull up the drivers from teh XP installation disk, but then gave me an error that I didn't have permissions to install the selected printer.
So I deleted the Canon driver for my printer from Windows 7 and went through the process described at http://www.ifelix.co.uk/tech/3012.html again. This time I was able to select the Apple Color Laserwriter printer from the XP installation CD, but I got an error message saying that Windows was unable to find an appropriate driver.
At this point, after a couple hours trying to do a simple file share, which should only take 30 seconds, I'm giving up being able to print to a printer connected to a mac from my Windows 7 laptop. Now I have to open files on the mac from the network file share to print.
Mixed having both Macs and Windows machines on the same network is a recipe for a headache.

Officejet 6700 margin problems printing from Mac

I recently purchased and setup a new HP 6700 all in one wireless printer and have a problem that I can't seem to solve or find a solution for. Printing from my Mac's leaves margins cutting the top and bottom off of documents. I've printed the same documents from a PC at work without problem but opening and printing on this printer seems to cut off margins. I can't find a margin setting to adjust nor should I need to with a default print setting. I've updated the latest HP print drivers and firmware with no luck.
Thanks in advance.

I just found this post and hope I am not too late to pursue this further.
I have an HP OfficeJet 6700 Premium Wireless Color e-All-In-One Inkjet Printer. My operating system is Macintosh OS X 10.9.3 Mavericks.
I have been having this problem for quite sometime and would love to get an explanation, or directions to fix the problem.
I clicked on the link 'HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Printer Series (H711) Product Specifica...' and saw that the acceptable Top and Bottom print margins for a Mac are .13" and .47" respectively.
Whether I am in Microsoft Word for Mac 2011 (latest version) or in Preview (latest version), I cannot print a document with a Top margin of less than .5".
I created some documents in 2013 that were printed on this printer and they came out with no problems.
In January of this year, I bought my current Mac, and now I cannot print any of those documents unless I increase the Top margin to '5". Thinking it might be the HP driver, I downloaded and upgraded to the latest version of the driver, and still the problem persists.
I originally was blaming the problem on Microsoft Word, but that does not make sense since the problem also occurs with Preview.
Your help would be appreciated.

Officejet A909a prints from mac but when from windows "out of paper" message appears.

I have an older 8500 which has been very loyal to me and I have looking after it well, which is now pushing 4000 pages. However i went to print a file from my Windows 7 PC yesterday which is connected via usb, and it wouldnt print saying it was out of paper (which it wasn't) about half full . So i tried again no luck. UN-installed then reinstalled the printer still noting. went to my work laptop (windows 7) which is connected wirelessly through the network, same again "no paper" message appears. i thought this is strange turned it off back on still nothing even after disconnecting it from the mains for a few minutes, nothing the same message still appears.
However, my son has a mac book pro and he just printed his coursework off the printer effortlessly through my network. so i know the printer is fine especially as i have now printed self test pages off through the printer itself.
I have no idea what to do now, as i have tried uninstalling then installing, printing via usb and network. and when i say "out of paper" i mean the printer receives the print command from my computer as it tries to feed paper a few times but cant pick it up also i have tried with various paper levels in the printer (full, half, about 20 pages, 1 single page)
Please help.

Hello @Dangerous97,
I understand that when printing from your 2 Windows 7 computers you receive an 'out of paper' message after your HP Officejet Pro 8500 All-in-One Printer struggles and fails to pick up paper. However, you are able to print from a Mac computer. This is very unusual behaviour! I would like to assist you today with resolving this issue. Also, thank you for including that you are able to print self-test pages from the printer with no issues as well.
Generally, 'out of paper' messages are caused by a hardware issue with the printer itself. Because you are able to print standalone to your printer and from a Mac, there may be an issue with the documents that you're trying to print from your Windows 7 computer or a programming issue with your printer.
With that being said, to start I would like you to click here to download and install the latest programming Firmware Update on your printer. Once the website opens select the Download button on the top left. Once the download is complete, please follow any onscreen instructions to send the update to your printer.
Once the Firmware has been successfully updated, please test printing again.
Please respond to this post with the result of the Firmware Update. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Print from MAC to shared Windows printer

Hi,
Have a new imac and was wondering how I go about printing from the mac to the shared printer connected to my windows xp computer. I have been able to connect to a shared folder on the xp machine.
Many thanks.

I found a solution that worked for me.
When it was suggested to me by my brother-in-law (who's a Linux freak) that I use an open-source third-party application, I was skeptical; however, after perusing some articles around the Web, and following their instructions, I discovered the ol' boy actually knows what he's talking about.
In my situation, the problem was not with the network connectivity, nor even the Windows machine not wanting to play nice (my first suspicion), but rather the printer driver that came with Snow Leopard.
Details: I was trying to print from my iMac (OS X 10.6.2 Snow Leopard) to a Canon MP500 that was on my wife's Windows XP computer. My iMac saw her computer (and vice versa) and they even played well together, which should have alerted me that it wasn't the networking that was the problem, but the printer driver.
Anyways...I hope this will help someone else out. Check out the following link, and follow his leads. The article is a couple years old, but the info is still pertinent, and the links are still good. I just printed a full document to that Windows printer with no problem.
http://www.zisman.ca/Articles/2006/LEM-Print-to-Windows.html
Ciao,
Shubes

Unreadable document - print from Mac OS

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