UNRECONIZED PROBLEM WITH SB AUDIGY SOUND CARD

Question

Hi, you all. Pls help me with this problem of my SB Audigy Platinum (SB0060). In Windows XP or even Windows Vista, they can find out my sound card as an Multimedia new hard ware, but when I install sound card driver from CD (original CD driver) fail to install and a message like this: "we cannot find any support products in this computer, pls make sure that is is plugged in your computer already...". I am very disappointed with this 'cause i really like the quality of this Creative sound source. Pls help me. Thanks a lot! Pls answer me : [color="#000099">[email protected](PS: THIS CD DRIVER COMES WITH THIS SOUND CARD BOX, AND I TRY TO INSTALL A NEW FRESH WINDOWS WITH STANDING ALONE SOUND CARD WITH NO CONFLICT TO OTHER PCI CARD, STILL FAILED)

Answer 1

<EM>. A friend of mine who also has this soundcard, claims he has a Decoder tab in his device controls in audiohq.. But I dont?!?</EM>
<EM></EM>
That is quite odd. Your Audio HQ should look like this: http://img23.echo.cx/img23/8494/hqdecode7kl.jpg. If not, then you should uninstall you drivers (using the CTZAPXX.exe app on the CD) and reinstall them.
<EM>2. When I choose to calibrate my speakers -> basic, FL, FR, RL, RR, C plays ok BUT after that a low freq sound plays for 3 secs then my SL and SR starts to play a high freq beeps respecti'vely...</EM>
The program does the same thing on my old T5400 and my current Cambridge MegaWorks 550. My brother has the Audigy 2 ZS also and his Logitech Z-5300s do it as well. I think the program is funky, not your speakers.
<EM>3. Since I want to enjoy DTS, I downloaded Windvd, cofigured it to 8 channels (7.). But the SL and SR wont play anything... So I tried Windvds test and all goes well until it is SL and SR turn, they dont play anything... Almost the same as the speaker calibration app. BUT note that in the Creative THX setup console everything works well...</EM>
<EM></EM>
Go into the Options for your DVD software (this applies to any player, not just WinDVD) and set it to S/PDIF Passthrough. This will send the digital signal to your card, which will see it and decode it. Setting WinDVD to 7. mode will try to have the CPU decode the signal. If it doesn't work with WinDVD, then try using Media Player Classic 6.4.x.x and setting the decoder settings to Digital Passthrough. Note that you need to make sure the that decoders are enabled in the Audio HQ (for which you may need to reinstall your drivers.
Note: DTS-ES supports 6.. Dolby Digital EX supports 7., I think.