Unrepairab​le problem- intermitta​nt service

3 and a 1/2 hours yesterday. Service shuts down for no apparent reason. Six or seven times in 3 hours. 1 and  1/2 hours on the phone i finally get a live person.  Costa Rica. No better than India. Can't get a better than level 2. Had this type problem for a month. Got a new modem- no help. Got a supervisor in Costa Rica, no help, will have someone from Verizon call in 24 hours. I'll wait by the phone for 24 hours waiting for a call, right. I call again, Someone will be here Friday. Great. Thursday he calls at 8 30 am, be there in 5 minutes, wow. Finds the problem, line loss, I'm too far away. suggests I lower speed to 1.0. That will make the modem happy. Verizon calls, how you doing. Not that good, have to lower the speed. I'm shut down. Get a number to call to lower the speed, not in service. a 1/2 hour to get the right number. Shut down again. Another hour, achieved nothing. Still shuts down often. Called a guy in billing, he can't help but credits me a month. Welcome to my world of verizon.

Thanks again.
I have followed the technote: unzip the file in lib as
indicated but I get the same error message. I thing I have to
upgrade to 6.1. Is it possible to upgrade to a french version of
coldfusion mx 6.0. Maybe the problem lies here.
Where can I download the english version mx 6.0 and then make
an upgrade.
I am terribly sorry to take so much of your time . The adobe
support cannot be reached.
Here is the file I have downloaded
If a ColdFusion MX 6.0 system has not been upgraded to
version 6.1 and the system cannot be immediately upgraded to
version 6.1, a workaround is available until the upgrade can be
performed:
Stop ColdFusion MX.
Download cfmx60jce.zip.(191K)
Unzip cfmx60jce.zip into the cf_root/lib directory,
overwriting existing files.
For example: C:\CFusionMX\lib on
Windows,/opt/coldfusionmx/lib on Unix
Restart ColdFusion MX.

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