Unrespond during backup

Hi guys!
My 3GS iphone is freezed during backup with my WIN 7 laptop (happened at least 2 months ago), sometimes the progress bar didn't show up and lately the iphone will restart itself midway through the backup (in the middle position of the progress bar).
At first I thought this may be the laptop problem however I plug my wife's 3GS iphone (same connecting line and same USB port) everything is fine (backup,sync) so my second thought is my iphone has hardware problem (I already tried "set as new phone" option on itunes 10.1).
At last I tried to backup and sync with a MBP and my iphone works fine! Could anyone tells me what's wrong as I'm lost if I have to switch from WIN to MAC to make my iphone work.
Any ideas appreciate.

Welcome to the discussions,
if it stops right at the first step (backup), maybe the backup stored on your computer is damaged.
Go to iTunes/settings/devices, find your last backup and delete it. Then try again to sync.
Just to make sure you're not losing data if this was not the reason, back up the whole backup folder, in case it is not already part of your computer backup routine.
You can find it here:
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
copied from "about backups" http://support.apple.com/kb/HT1766
Message was edited by: Ingo2711

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