Unresponsive ipad in the middle of updating
how can i restore ipad when it is unresponsiveunre, screen only show an itunes logo and a usb connector?
Recovery Mode
http://support.apple.com/kb/ht1808
Similar Messages
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HT4623 unresponsive ipad in the middle of updating
My ipad 3 is updating and in the middle of it a charging cord and i tunes logo appeared and it has become unresponsive what do i do?
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
My ipad white-screened in the middle of updating ios 5.1...any ideas?
My ipad white-screened in the middle of updating ios 5.1...any ideas?
Its been on white screen for a day, its not recognised on iTunes anymore and iTunes says its in recovery mode and that I need to restore. Ive tried the restore 4 times and it doesnt do it, says there is an error....Help!
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My itunes shutdown in the middle of updating my ipad to ios7, now it doesnt see the ipad, and the ipad is stuck in the update. how do i fix?
Hi Nitrous Granny!
I have an article here that can tell you how to restore your iOS device:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
If your iOS device is still having trouble restoring after that article, you may need to try the steps in this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
IPhone 5
I have an app that appeared to need to be updated. I clicked to update three days ago. It has started to update and will not finish. How can I delete the app while its in the middle of updating?Locked on an update can mean a couple of different things. So there are a number of things to try, but start with these.
If you have a "waiting" icon, try tapping on the icon and see if you can pause the update/download. Of it pauses, tap on it again and see if it will resume.
Try holding down on the icon until all of the icons on the screen wiggle. If the X to delete pops up on the waiting/stalled app - tap the X to delete the app. Tao,the home button and the apps will stop wiggling.
You can also try this and see if the downloads will resume. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
My laptop died in the middle of updating my iPhone 4 and now my phone is frozen. What do I do?
My laptop died in the middle of updating my iPhone 4 and now my phone is frozen. What do I do?
First try forcing it to shut down: Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.
If you don't get anywhere, restoring it is the next step:
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.
Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector)release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links. -
My Iphone4S was in the middle of updating its latest software then suddenly it switched off, it hasnt turned on since and I've tried to reset it but only the apple sign appears then the plug into ittnes symbol. I've tried to plug it into itunes but it says my phone is on repair mode which is why it needs to be restored first in order to connect to itunes. I have also then tried to restore it but the error sign appears.
http://support.apple.com/kb/HT1808
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my iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black. can anyone help me please??
christobell86 wrote:
... it will not restore my phone as i have got the app find my iphone switched on.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702 -
I was in the middle of updated iOS7 onto my 4s then it crashed, tried to restore and backup and it wont power off restart it just shows a black screen.
Tried the tips
Does not recognise my phone as I updated Itunes to see if this would work and I have lost all my back ups and every thing,
when i try the power on butter and the home button I get the apple icon, then it shows power cord and itunes logo and then returns to a black screen, I can hear it beeping like when you put it on the charge each time this happens on my PC.
please can anyone else help me???Unable to Update or Restore..?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Take your time... Pay particular attention to Steps 3 and 4
Note:
Some users have reported as many as 8 or 9 attempts were necessary before success. -
hi, updated my iphone where in the middle of updated the screen showed i must connect to itunes. after connecting to itunes my iphone was updated but everything was deleted. was first time on itunes , so have no backup. can i recover my pics and contacts? please help
If this has happened more than once the problem is likely on your PC.
See here: http://www.apple.com/support/iphone/assistant/itunes/ -
so i was updating my ipod touch (4g) to ios 6 and i needed to stop it in the middle of updating. so i held the home button and the lock button at the same time for it to restart. It started turning on with the apple symbol and then the screen went white. I kept trying to do the same thing but it wouldnt work. Eace time i did that the screen was a different color. I was yellow/white at one point, blue at another time and sometimes the color behind the apple symbol. It got really HOT and i just let it die. When it was dead i put it on a charger. once it got charged up it started turning on with the apple symbol. then it turned white again and then restarted without me touching anything. When it restarted it turned the blue again. i took it off the charger immediantly because i didnt want it getting as hot as it was before. ive tried every way i know how to fix it but not putting it in the computer because i dont want it to ruin the computer. Please help because i really dont want to get a new ipod. Ive read a lot about how to fix it here on apple but there all the same answer and it still doesnt work. Please respond ASAP! thank you! i could really use your help right now!
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem. -
I accidently disconnected to cord in the middle of updating software on my iphone4. it now has apple logo and blank loading line below. it will not do anything else. can't even switch off please help
Connect the iPhone to the compter you usually sync with
and use iTunes on that computer to do the restore. -
I was in the middle of updating to 7.0.3 and Itunes stopped working. Now my phone is stuck in limbo (apple logo with status bar under) My power button doesnt work (of course) How do I get it back to normal?
I have same issue. I click on the home button and Wake/sleep at the same time for 30 seconds or more and then the phone entered in Recovery mode. It is erasing my content now and installing the update. Let´s see how this ends. I have iCloud, iTunes match, and backups from previos versions, hope I can restore all my content.
Otherwise I´ll go to the Genius Bar to do a checkup.
Good luck!
It did not work the first time... The iPhone4 kept in limbo. Then I did disconnect as suggested above and tried again to enter in Recovery mode. This second time it works. And after restoring the iPhone4 with 7.0.3, it asked me if I want to recover from backup. I did recover from my latest back up and now it is syncing the content. -
How do I get my Netflix to work on my first generation IPad? The new app update made it stop working.
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I cancelled my iOS6 update in the middle of updating. now it will not turn on it will either remain black or white on the screen. What do i Do? PLEASE HELP!!
Connect it to iTunes and then put the device in DFU mode by holding the power button and home button for 10 seconds, then release the power button only while still holing the home button.
iTunes will prompt you to restore, try that and it should work.
~Lt. Leviathan
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