Unresponsive iphone 4 screen?

I received my iphone 4 in the post 2 days ago. I have had constant problems with the screen becoming unresponsive. It seems to work most of the day, however sometimes it will just freeze up and the touchscreen will be un-responsive. The manual buttons on the phone still function, just not the touch. I have tried re-setting the phone. This doesn't appear to do anything and the phone can sometimes be unresponsive for up to an hour. Any ideas or fixes?
Cheers!

It doesn't appear that anyone has posted to this thread in quite some time. However, I am having and have had this issue for quite some time now. My iPhone 4 (4.3.5) touch screen freezes periodically and actually pretty frequently. Theres really no rhyme or reason to when or why it does it and I don't recall ever having this issue before upgrading to the latest iOS update.
Most of the time what I am able to reslove the issue (temporary) is pressing the power button. On occasion I have shut the phone all of the way down and restarted it.
Here are the issues that I am expereincing:
Call finished and unable to end call on touchscreen
Incoming call touchscreen will be unresponsive and unable to answer
During call have another call come in and touchscreen will be unresponsive, cannot ignore, answer other caller...nothing
Press the home button to wake the phone and the slide to unlock will not slide
Press app icon (any app) and the icon idicates that I have pressed it however, the phone does not respond and the app does not open.
I took my phone into the apple store and they ran diagnostics on it and could not find any issues other than a few dropped calls. The "Genius" that was assiting me told me that my iOS must be corrupted and that we needed to do a complete restore. So, thats what we did and I left the store. I'm not sure exactly how long it took for it to start happening again but it wasn't long. In fact I'm not sure that restoring it did anything at all.
So...I'm not sure what is causing this and I don't know what to do about the issue now. I pre-purchased my iPhone 4 when they came out and have had it since then (out of 1yr warranty and did not purchase applecare).
I do wonder if I could possibly have a "bad" app installed on my phone that is causing this to happen.
Any ideas or suggestions would be very helpful...I am really frustrated at this point.

Similar Messages

  • HT4993 My IPhone 5C screen became unresponsive

    My IPhone 5C screen became unresponsive as I was using it. It has never been dropped or damaged, I've tried reseting it, no luck. It has these faint blue and red lines I can see on the screen when it powers on. Please Help! Thanks in advanced

    Hello GarrettKoby,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    http://support.apple.com/kb/ts1827
    Best of luck,
    Mario

  • IPhone 6 screen unresponsive and flickering

    My iPhone 6 screen all of a sudden became completely unresponsive. It no longer responds to any kinds of touch inputs. Furthermore, when on, the screen is constantly flickering with grids. I tried restarting, to no avail. as well as putting it in DFU Mode, resetting it, and restoring from backup-- nothing solves the problem. Is the only way to fix this to take it to the Apple store?

    In the last couple of weeks (and nothing has changed) - I noticed that my iPhone 6 will remain in landscape mode if I lift it up too quickly.  It's not frozen - but it's not detecting that it is upright.  The workaround seems to be lower the phone to a horizontal position and then lift it again - slowly - and that seems to restore the portrait mode.  I could understand if this started happening immediately after an update - but it did not - it started about 2 weeks ago.  Typically the app that I use in landscape mode (the most) is youtube.  I'm wondering if it is something with the YouTube app - but I don't recall any recent updates for it either.
    ~Scott

  • IPhone 6+ Screen Unresponsive

    iPhone 6+ screen goes unresponsive within apps. Turning the app off and on again doesn't always solve it. I have had to restart the phone completely at times to get the screen to respond. '
    Help please!

    So I have the same problem. 128GB 6+ here in the UK
    Called up apple support and they are sending me a replacement. Hopefully it solves it. When I bought the phone I did not restore from backup. Started from scratch.
    Also they tried to charge me 30GBP for an express replacement service which I managed to talk them out of so its worn bargaining with them and not paying any stupid fees.
    Check out this thread http://forums.macrumors.com/showthread.php?t=1786195

  • My iphone 6 screen is black and is unresponsive to home key or lock button.

    My iphone 6 screen is black and is unresponsive to home key or lock button. Phone is powered on and will ring, but no display. I have tried powering it off, but it will not respond. What do I need to do?

    Hey stayhome4boys,
    If you are having an issue with seeing only a black screen on your iPhone, I would suggest that you troubleshoot using the steps in this article - 
    Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
    Start with the section titled If you see a solid color screen (black, white or blue)
    Thanks for using Apple Support Communities.
    Be well,
    Brett L 

  • IPhone 5 screen went black and nothing is working

    Hey everyone, I woke up today and found my iPhone 5 screen to be black. The power and home buttons were unresponsive so I decided to hold them both together to reset the phone. Luckily the phone turned on and was working fine until now. I went to look at my phone and discovered the screen was again black. I tried to do the same reset thing but it is not working. The phone is completely unresponsive, as if the phone was dead. I hooked it up to the computer and it says that apparently the phone is in DFU mode. I press "restore" on iTunes but it comes up with the "iPhone could not be restored (error code 4014)" I have tried everything and have not yet found a fix
    Thanks

    Take a look at this support document regarding the error code 4014.

  • My iPhone 5 screen has blacked out.

    Hi there,
    My iPhone 5 screen has just randomly blacked out on me.
    I sent a text message to someone then lay my phone down on the sofa and when I picked it up again moments later the screen did not work and it is completely unresponsive. When I ring my phone it rings but I cannot hear my ringtone. Plugging my phone into charge does nothing and I have also tried pressing the lock and home button at the same time for 10 seconds which also does not work.
    Has anyone else had this problem?

    Also forgot to mention that when I plug it into my MacBook it's also unresponsive with my iTunes

  • My iPhone 5 screen went pixelated, slowly dimmed and then blacked out. Not reboot-able!

    My iPhone 5 screen went pixelated, slowly dimmed and then blacked out. Not reboot-able!

    Also forgot to mention that when I plug it into my MacBook it's also unresponsive with my iTunes

  • My iphone 5 screen is off but my phone is on . What do I do ?

    All of a sudden my phone froze then the screen went black .. But my phone is still on ? How do I fix that ? :c

    See Here for  >  Frozen or unresponsive iPhone
    Try this First... No Data will be Lost...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    More Info here  >  https://discussions.apple.com/message/19521062

  • Write button at bottom of iphone 5 screen disappears

    The "write" button/icon at the bottom of my email screen disappears.  So, I can't respond to or write emails.  No probs receiving email, just writing, forwarding, sending because those buttons disappear.
    Do we just have to keep turning the fon off and on?  Or does any body know a more appropriate fix?
    Thanks for your help.

    Hello yonyok,
    It sounds like you are missing the buttons to compose, reply, or forward an email on your iPhone.  I recommend following steps in the tutorial below to address an issue like this (you can skip step 2 "Recharge iPhone" because it's not related to this issue).  I think the step to reset your iPhone my be particularly useful in this scenario:
    To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
    You can find the full tutorial here:
    Frozen or unresponsive iPhone
    http://www.apple.com/support/iphone/assistant/phone/
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • IPhone 5 screen went green and blue and then faded to black?

    I was on my iphone and had messages open and than the screen just froze and turned blue and green and than slowly faded to black and now won't turn on. When i plug it into the wall it doesn't do anything. The phone is still on because my dad called the phone and it still rings. It has a glow to it too when it is in the dark so the screen must be on or something, i don't know. Any help please!!

    See Here for  >  Frozen or unresponsive iPhone
    Try this First... No Data will be Lost...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • IPhone 6 screen locked up while on call

    My iPhone 6 screen locked up while I was on a call - the screen went black and all buttons/touchscreen was unresponsive. I had just upgraded to iOS 8.1 earlier this morning and placed a call. I was put on hold and wanted to hang up when I noticed my screen was black. No buttons would work, so I took it out of my case and tried again with no luck. I finally got it to shut down from holding the Home & On/Off buttons simultaneously. Anyone else have this problem?

    I had a similar problem.  I will be talking on the phone and next thing I know the screen is black & unresponsive.  The apple logo comes up and than the call continues.  I am not sure what is causing this but it has happened several times to me AND has also happened to a friend of mine.
    Any feedback would be greatly appreciated.
    iPhone 6, iOS 8.1

  • My ipad is unresponsive.  The screen is black and I have followed the instructions to turn the iPad on.  I charged it for about 20 minutes and tried again, following the same instructions and there was still no response.  How do I get my ipad to turn on?

    My ipad is unresponsive.  The screen is black and I have followed the instructions to turn the iPad on.  I charged it for about 20 minutes and tried again, following the same instructions and there was still no response.  How do I get my ipad to turn on?

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • My iphone 5 screen is frozen after a down load, what should i do?

    My iphone 5 is frozen after a down load for latest ios, it does not swtich off either, what should I do?

    Hello mehrzadfromperth,
    Thanks for using Apple Support Communities.
    If your iPhone's screen is unresponsive, I'd like you to please reset the iPhone by following the directions below.
    To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using the Apple Support Communities!
    Cheers,
    Alex H.

  • My iphone 4 screen is black. how do i turn it back on

    my iphone has a black screen what should do to fix it                   

    Assuming it is charged, press and hold the Home and On/Off buttons simultaneously until you see the Apple logo then release.  This may take up to 10 seconds and is the equivalent of a PC re-boot.
    If that does not work, follow the instructions in Frozen or unresponsive iPhone to Restore iPhone.

Maybe you are looking for

  • Bouncing down to new track - mono!!

    Hi - I'm using CS5.5 for Mac  and I want to be able to bounce edited, joined, multi-clips to new tracks in mono. The original tracks are all mono - but the bouncing function always produces a new track in stereo. Is there a setting somewhere that I'v

  • Is there a way for my hard drive to show up in itunes?

    MY hard drive is getting full on my computer and i was wondering if there is a way to have my external hard drive show up in itunes so i can play music off of it? Let me know thanks

  • App Store can't find any updates? No response from server.

    When I open iTunes I get a message saying "a new version of iTunes is ready for download". But when I click download/update it takes me to App Store where it can't find any updates. It keeps saying "Didn't get a response from the Software Update serv

  • SMTP Mail send confirmation

    Im trying to build a program which checks SMTP mail setup is correctly done or not using a single user account. So the program will send message to the same account and check if the user credentials, network connectivity etc. are correctly set. I wil

  • Panel Draw

    I want to draw on a Jpanel. Please point me to the appropriate API to do this. I want to draw a line, a rectangle. Thanks for your help in advance. WBR