Unresponsive white screen

after hanging up from a phone call, the screen turned white and will not respond to anything. Im hearing texts and calls come in but i cannot answer them. tried pressing both sleep and home button and it shut the phone off for 5-7 min and then turned self back on again to white unresponsive screen:( no apple logo showed up when turning on or off

sounds like a hardware failure. You'll need to bring your phone in for evaluation.

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How do I resolve an unresponsive white screen with a beeping sound in a pattern of three?

How do I resolve an unresponsive white screen with a beeping sound in a pattern of 3?

What iMac model and what Mac OSX version (iOS cannot run on Mac computers).

Mail app on iPad2 white screen, unresponsive

I have an iPad2 that is up to date with the iOS. When i open the Mail app it is an unresponsive, white screen. No emails, buttons appear but don't work. I have already tried:
1. Had reboot holding down home/power
2. Reset all settings
3. Delete email accounts and then re add.
Any other suggestions?
Mail does work on our other devices so I know it is not a "hotmail" issue.

Hi JJ
I have 2 clients with the exact same problem. Since the iOS update 8.0 their mail apps launch run for a while then kick off to a black blank screen and crashes the mail app, this brings them back to their desktop.
I have done everything from factory restores to changing their mail account types from IMAP/POP/Exchange MAPI this does not solve the problem. We have taken it in to our nearest iStore and they have stated that nothing can be done and that we should hope that the next iOS update fixes the issue. I believe its an OS bug crashing the iOS mail app. I hope APPLE team look into this as if there is no fix on the next update i am going to recommend my clients revert to an older version of iOS and you know what an ordeal that is and what all that requires.
I will keep you posted on my findings but in the meantime i don't think anything can be done.
Regards Rob

My iPhone 3G is suddenly displaying a white screen... otherwise, it's unresponsive.

My iPhone 3G is suddenly displaying a white screen... otherwise, it's unresponsive. I can't turn it off/on. It just charged all night and the alarm woke me up. I updated my contacts, check my email, then the white screen. I'd appreciate help with this. Thx.

My problem has been resolved thanks to suggestions! :-) I first tried to reboot by simultaneously holding the power and home buttons. That didn't work initially so, I tried the second suggestion which was to resync from iTunes. After that, the white screen went away but, the iPhone was completely dark and unresponsive. I then tried the reboot again and this time, it worked! Thanks again for the help! :-)

Was just opening page on Chrome when computer went to white screen and became unresponsive. Did this several weeks ago too. Disk tools find no issues.

While trying to open a link on FB, my computer went to a white screen and become unresponsive. I had to do a hard close. It did reboot and the Disk Aid finds no problems when I ran Verify Disc. This happened 2 weeks ago as well and I had to do a Safe mode reboot. Things seem a little slow when I use internet-Google Chrome (updated). I have a MacBook Pro with OS X 10.9.4 I'm not sure what else needs to be done? I'm not supertech savvy.

Hello! Since you don't have the startup disk your best shot is using fsck. Tom
when you re-start, hold down the apple key AND the "S" key You'll start up into a command line interface.. it'll look strange but just hang in there. When it's done booting up, you should see something that looks like this: localhost:/ root# at this point, type in 'fsck -f" please note the space before the dash, and of course, ignore the quote marks, then hit return You computer will no go thru some low level checks on your HD. Most likely you'll get a list of a few files that have problems and this procedure will fix them. This should take about 2 or 3 mins, so don't be in a rush. When the line says "VOLUME WAS MODIFIED", this means that changes were made. At this point you should be back at the same localhost:/ root# prompt. run fsck -f again. Wait for it to finish. if you continue to get the "Volume was modified" message, continue to run fsck -f until you'll get a prompt that says The Volume(your HD) appears to be ok, again with the localhost:/ root# prompt. AT this point, type reboot, hit enter and your computer will start up normally. This is not difficult, but you may want to give it a shot when your feel you have a few moments where you can attempt something new and not stress too much.

Ipod touch unresponsive but has a white screen

I pod touch is unresponsive with a white screen, how do I fix this? Thanx

- Try a reset and connect to your computer ato try to retore the iPod.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- If screen is still white. let the battery fully drain. After charging for an hour try the reset and connect/restore again.
- If screen is still white then time for an appointment at the Genius Bar of anApple store.
- If screen is not white, see if recovery mode will allow a restoe. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Unresponsive Blank White Screen! Help!

I have an first gen iPhone and it froze on me while using an app. I tried to reset and it did nothing for a few minutes, then went to a blank white screen and is completely unresponsive to any of the buttons. I tried to plug it into my mac and itunes doesn't recognize it. The screen is just blank white and won't dim and has been this way for almost an hour now.

Try a reset. Press and hold down the home button, then press and hold the sleep/wake button and hold both buttons until the phone reboots.
If that doesn't work, then try to force the phone into recovery. To do this, hold down the home button, then plug your phone into your Mac keeping the home button held until a picture of a USB cable with an arrow pointing to an iTunes icon shows. Then open iTunes and restore your phone.
If that doesn't work, you have to take your phone into your local Apple store to get it replaced. They will exchange it for free if it is still under warranty.

Can anyone help me with a white screen on boot, chime and unresponsive keyboard

As stated in the title it boots up with a white screen and it chimes but i cant use any of the commands to get into the recovery or even boot from a cd or usb drive. I've taken out the hdd and put it back it and it doesnt seem to be the problem. Is there anyone who can tell me exactly whats wrong with it?

sqredreaper wrote:
model number a1286 im not exactly sure of the os seeing as i just received it yesterday,
A1286 isn't specific enough, I need more information for a exact model match.
http://everymac.com/ultimate-mac-lookup/?search_keywords=A1286
If I know the exact model, then I can tell if that came originally with Snow Leopard, we can install Linux.
Would it be possible for me to format the mac hdd from my pc?
Not with Windows, Linux might, but it would be a difficult.
Mac's as you know have EFI, which is loaded from a hidden partition on the boot drive.
Only OS X, their install disks (and 10.7+ Recovery HD parititon) can format the drive properly for a Mac to use, as they install EFI which the hardware requires for the at boot keys to be able to select Linux and install rEFIt in EFI firmware.
If your Mac meets 10.6 qualifications, then the 10.6 install disk can be ordered, the instruction for creating a dual boot system with Linux Mint.
Of course there is a problem, if the machine is too new, then hardware drivers to work with Linux might not have been circulating to use.
Apple doesn't supply the hardware drivers for Linux or anyone, so it takes hackers to get them and they have to have Mac's. (they rather use generic PC's)
Older Mac's pre-2011 I know where the drivers are at, on Ubuntu's site (Linux Mint is based on Ubuntu) however I don't know if latest versions of Ubuntu/Mint work with those drivers, I'll asume they do.
Hardware drivers are important because the machine won't work well without them, like no Wifi, video screen options etc. one just gets the bare minimal use.
Interest in running Linux on Mac's died when Apple released OS X 10.7, as the Recovery HD partition created a obstacle and Apple seems to be heading towards a closed system like on iPads and iPhones.
Linux needs open hardware like generic PC's, and the trend from Microsoft is like Apple, closing up hardware from anything but Windows running.
If you haven't installed Linux on a generic PC, I suggest you try that first as on Mac's it's the most difficult.

HELP! White Screen then Completely Unresponsive

I have a year-old Ipod nano 6th generation (small, touch-screen).
Last night I fell asleep with the ipod still on (which I've done many times before with no problem) and when I woke up, I hit the start button and it only had a plain white screen.
After searching around a bit, I found a solution that said to put it in Disk mode (hold Volume down and power at the same time, then hold both volume buttons at the same time)
The part about Volume down/power worked fine, it went to a black screen like it said it would, but then when I tried to do the both volume buttons nothing happened.
I plugged the Ipod into my computer but nothing changed, and my computer didn't recognize that there was anything in the USB port. So then I plugged it into my iHome and still nothing.
Please help, I really don't want this to be broken

Hmm... it didn't work for me, but now after plugging the Ipod into my computer Ituned recognized it and I can restore it.
Glad it worked for you, though

I opened my iPod Touch up to fix my home button. When i closed it back up it had a white screen. I tried pressing lock and home button for 10 seconds and it worked but while i'm using it it goes white with lines on the screen. Help please

I opened my iPod Touch up to fix my home button. When i closed it back up it had a white screen. I tried pressing lock and home button for 10 seconds and it worked but while i'm using it it goes white with lines on the screen. Help please. This has been happening for a while and i've tried everything but it doesn't work.

Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

When I open safari I get a blank white screen.

When I open safari I get a blank white screen. When I open top sites, and choose google, the screen is still blank, with the search bar at the top a quarter full. If it does open, it suddenly becomes unresponsive and returns to that blank, white screen. I'v tried everything I can think of, but nothing works.
On a side note, everything from mail to iphoto to word works - just not safari. I'm using a mid-11 iMac 21.5"i5 running on mountain lion.
Also did I post this in the right place? I'm new to this.

Read this whole message before doing anything.
Back up all data.
Quit Safari if it’s running. Then select
 ▹ Force Quit…
from the menu bar. A small window will open with a list of running applications. Safari may appear in that list, even though you quit it. If so, select it and press return. Close the window.
Step 1
In the Finder, press the key combination shift-command-A to open the Applications folder. Select the Safari icon in that folder and press the key combination command-I to open the Info window. There’s a checkbox in the Info window labeled Open in 32-bit mode. Uncheck it, if checked. Close the Info window and the Applications folder.
If Adobe Flash Player is installed, select
 ▹ System Preferences ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Delete the following items from the Library folder (some may not exist):
Caches/com.apple.Safari
Caches/com.apple.WebKit.PluginProcess
Caches/Metadata/Safari
Preferences/com.apple.WebKit.PluginHost.plist
Preferences/com.apple.WebKit.PluginProcess.plist
Saved Application State/com.apple.Safari.savedState
Leave the Library folder open. Try Safari again. If it works now, stop here. Close the Library folder. If you still have problems, continue.
Step 2
Triple-click anywhere in the line below to select it:
open $TMPDIR../C
Copy the selected text to the Clipboard (command-C).
Quit Safari again. Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). A folder should open. If there's a subfolder with the name "com.apple.Safari", delete it, even if it's empty. Quit Terminal. Close the folder. Launch Safari and test.
Step 3
If Safari still doesn’t work right, quit, go back to the Finder and move the following items from the open Library folder to the Desktop (some may not exist):
Cookies/Cookies.binarycookies
Internet Plug-Ins
Preferences/com.apple.Safari.LSSharedFileList.plist
Preferences/com.apple.Safari.plist
Preferences/com.apple.Safari.RSS.plist
Preferences/com.apple.WebFoundation.plist
PubSub/Database
Safari
(Note: you are not moving the Safari application. You’re moving a folder named “Safari.”)
Try again. This time Safari should perform normally, but your settings and bookmarks will be lost. The default set of bookmarks will be restored. Delete them all.
If the issue is still not resolved, quit Safari again and put all the items you moved to the Desktop back where they were, overwriting the newer ones that may have been created in their place. You don’t need to replace the files you deleted in step 1. Stop here and post again.
If Safari is now working normally (apart from the lost settings), look inside the “Safari” folder on the Desktop for a file named “Bookmarks.plist”. Select
File ▹ Import Bookmarks
from the Safari menu bar. Import from that file. Recreate the rest of your Safari settings. You can then delete the items you moved to the Desktop.
Note: This step will remove your Safari Extensions, if any, and their settings. If you choose to restore them, do so one at a time, testing after each step to make sure you haven’t restored the problem.
If you don’t like the results of step 3, you can undo it completely by quitting Safari and restoring the items you moved or deleted in that step from your backup, overwriting any that were created in their place.

My iPod Nano no longer work, just appearing a complete white screen

e can not turn it on

Hello Tomás Beauchamp,
Thanks for the question. After reviewing your post, it sounds like you have a white screen on the iPod. I would recommend that you read this article, it may be able to help the issue.
iPod nano (7th generation): Hardware troubleshooting - Apple Support
Display
Follow these steps if your iPod doesn't respond to your input or has a display-related issue.
Screen is unresponsive and displays Apple logo or white screen
Reset iPod by holding down the Sleep/Wake button and Home button until you see the Apple logo appear. If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes.
If the Apple logo does not appear, or if the iPod is not seen in iTunes, connect it to iTunes and try to restore.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

White screen of death with little black clock thing

I've had the so called white screen of death for 2 days. Phone was locked in pocket. Took it out and there was a tiny error message on the screen. unfortunately I can't tell you what message it was :-(
Removed battery for long and short periods. Each time, when put bavck in, the led light flicks on and i get the white screen (without me powering it up). The phone is totally unresponsive.
I've tried the following but the computer recognises my phone (instead of 'unknown'), then I get the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator".
Done the downloads then nothing apart from the phone turning itself off. HURRAH! However, it's back to square one because if I touch it, we go back to the beginning.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
I've tried all of this on the old, slow laptop but have a mac as well.
PLEASE someone HELP!

Suzi-Q wrote:. Seriously fed up about not being able to back up on a mac
Hi you can use the mac
http://us.blackberry.com/apps-software/desktop/desktop_mac.jsp
However, if you haven't already done a backup, it is most certainly too late, but its worth a long-shot.
From your original post, it seems to me you did most things except a complete wipe without which I think you may be stuck with the white screen. Whether you use JL_CMDER or BBSAK to perform this vital step, they need a Windows OS. Whilst I do not have any mac knowledge, I do know that you can run Windows 7 on the mac. However, sounds like a faff to me. Can you not borrow a friends PC?
Below are the wipe and reinstall instructions which includes using JL_CMDER
This what I did to completely wipe my BB. I wrote this before starting and printed it off.
If your device is functioning, perform a backup now if you haven't already done so saving the file to a place and in a name that you can easily locate on computer.
I then uninstalled DTM and then deleted all other references to BB/Rim in Windows Explorer thus removing the OS for the BB from the computer in order to ensure that the version I would reinstall would be a brand new downloaded version.
Get the latest Desk Top Software (DTS)
http://us.blackberry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&cp=OTC-DSKTPSW
and install it on the computer.
Get the correct latest version of the OS
http://us.blackberry.com/support/downloads/download_sites.jsp
and save it to computer.
To erase all the data on your BlackBerry device, complete the following steps.
1) Download JL_Cmder from http://www.4shared.com/get/oqP9V-2Q/JL_Cmder_v19.html
2) Install JL_Cmder to computer.
3) Double check you have already backed-up the BB. If you DO NOT, you will lose ALL data.
4) Make sure the DTS is closed and plug in the BB to computer via USB
5) Go to the JL_Cmder on your computer and double click it to start. Now,this may take a few tries to connect, so keep trying until it does.
6) On the first screen, Press any key to continue.
7) Now, if your device uses a password, enter it now. If not, press "N"
8) Press 4 to initiate the WIPE
9) Press "Y" to continue
10) Now type "blackberry" to continue
11) On the BB you will see a white screen with a'507' Error. Don't worry, this is what you want! You are now ready to install the OS.
Launch the new Desk Top Software on the computer
1). On the home screen of the BlackBerry® Desktop Software, click Device > Update my device.
2). Click View Other Versions. Click the version of the new OS you previously downloaded.
3). Click Install. The DTM will install the OS and then provide you with a list of applications to install. If you have had difficulties with an app, do not install it.
Do not disconnect the device until the whole process is completed and the device has rebooted.
After 10 minutes reboot again by removing the battery whilst powered-on and leave it out for a couple of minutes.
Leave it again for 10 minutes. You should now have a fully functioning BB!
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

My iMac has a white screen with a flashing file folder with a question mark in the middle. What does that mean?

My iMac is completely unresponsive. Whenever I restart it, it's just a white screen with a flashing file folder with a question mark in the middle. What does this mean?

this means the mac cannot find the startup disc. which more times than not means you need a hdd replacement.
try starting holding the option key, then using utilities try to repair the disc.

Yosemite update left me with white screen. How do I recover?

Yosemite update from App Store has left me with a white screen and I can do nothing! How do I recover or complete installation?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Unresponsive white screen

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