Unspecified error in word 2013

we're sorry.we cant open .docx because we found a problem with its contents.
details:
unspecified error
location: part:/word/document.xml,line2,columen574039

Hi,
The error message indicates that the file is corrupted. And follow the methods listed in the following link to troubleshoot the damaged file:
http://support.microsoft.com/kb/918429?wa=wsignin1.0
The links applies to Word 2007 and Word 2010, but we can refer to it.
Also, as for the error message, here are some similar cases for you to refer:
http://answers.microsoft.com/en-us/office/forum/office_2010-word/unspecified-error-worddocumentxml-line2-column-0/21971fa0-df44-4ba6-ac42-7d4b5cd4174f
http://social.technet.microsoft.com/Forums/en-US/officesetupdeploylegacy/thread/11c6f40d-e229-428a-9d76-cf0e5be3b8c8
Jaynet Zhang
TechNet Community Support

Similar Messages

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    Many thnaks
    Problem signature:
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      Application Name:    WINWORD.EXE
      Application Version:    15.0.4569.1503
      Application Timestamp:    52b0b1b2
      Fault Module Name:    unknown
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    00000000
      Exception Offset:    002bb0b0
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    2057
    Additional information about the problem:
      LCID:    1033
      skulcid:    1033
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    Hi,
    According to this event log, we couldn't identify where the reason of this problem it is.
    BEX: Indicates a buffer overflow (/GS) or DEP exception. It indicates that cureent app or hardware driver probably encounter compatibility problem, you can refer to the contents of the link below for more details:
    http://technet.microsoft.com/en-us/library/cc738483(WS.10).aspx
    Application Version:    15.0.4569.1503, your office version is not latest , please try to check Windows update to install Office latest update for test to fix this problem.
    Roger Lu
    TechNet Community Support

  • A BEX Error From Word 2013

    Hello,
    I got a BEX error message when I use IE to open a word  document with word  in a B/S Application System. The error message "Microsoft has stopped working", below are the problem details:
    Problem signature:
    Problem Event Name: BEX
    Application Name:WINWORD.EXE
    Application Version:     15.0.4569.1504
    Application Timestamp:
       52c5eccd
    Fault Module Name: unknown
    Fault Module Version:
    0.0.0.0
    Fault Module Timestamp:
    00000000
    Exception Offset: 0013d57c
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2052
    Additional information about the problem:
      LCID:    2052
      skulcid:    2052
    How do I fix the
    problem? Thx!

    Hi,
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    TechNet Community Support

  • Word 2013 VBA Complie error in hidden module: frmabout

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    Hi,
    For the error message, the FRMABOUT macro code in that template is not compatible with any recent version of Word. We may try to find the template and rename it.
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    This issue is crossposted in Microsoft Answers Word and OUTLOOK.  I am posting here in hopes that someone at Mircrosoft may have a solution or at least elevate the issue to someone who does.
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    Dennis

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