Unstable Connection & Many FEC Errors

Hi all,
I posted some time ago regarding a slow download speed of around 2meg. The mods managed to reset my SNR and it went up to about 5.5. Over the months it has slowly been dropping and connection less stable. I have also noticed I rack up hundreds of millions of FEC errors every day. Are these number of errors normal?
My connection seems to drop out every few days. I have done the quiet line test and it seems ok apart from the hub of the wireless phone.
Can anyone suggest where I can go next? Is anything else of concern below?
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
1 day, 03:13:57
Downstream:
4,358 Kbps
Upstream:
732 Kbps
  ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
6.0 dB / 6.3 dB
Line attenuation (Down/Up):
52.0 dB / 29.0 dB
Output power (Down/Up):
20.0 dBm / 12.2 dBm
FEC Events (Down/Up):
345514265 / 807388
CRC Events (Down/Up):
293 / 4136
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
2423 / 14873
Error Seconds (Local/Remote):
0 / 444

That number of errors is very reminiscent of my neighbours connection. Looks as though you may have an interference problem
Have you tried tuning a radio onto 612 am and listening for interference ?
If you found this post helpful, then please click the star on the left, after all, I'm only trying to help........

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    Hi Ralph!
    Thank you so much for your response. I see your helping a lot of people. Thats so cool. Before I try to anwser the Questions, I can get the webcam to work with Yahoo Messager without a problem. Now let see if I can get the iChat AV to work.
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    DID THAT.
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    COMPUTER CAME WITH TIGER.
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    DSL.
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    AIRPORT EXPRESS A1084
    b) We need how you have opened the ports for iChat ?
    NOT SURE ON THIS, PLEASE EXPLAIN MORE
    * UPnP ?
    * Port Forwarding
    * Port Triggering
    * DMZ
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    YES.
    * Is it an Airport device ?
    YES. SET TO JOIN BY DEFAULT: AUTOMATIC
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    DON'T KNOW HOW
    * By which method ? (see above list)
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    2. iGlasses
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    7) Does it have anything to do with connecting to a PC ?
    See Here and here
    8) List your Connection speed
    1.325
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    Thanks
    Brian K.
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  • FEC Errors & IP Profile

    Hello.
    So, Thursday the problems really started, but noticed that sometimes my router had reset/disconnected over night for a week or so before. Thursday the connection dropped constantly all day, and Friday was the last time I was able to connect before today.Friday when connected I was writing a post out similar to this, but connection didn't come back so here I am again.
    Back on friday I was getting 0.16Mbps IP profile, but I don't remember the FEC errors.I've tried all the usual stuff, silent line is silent, currently plugged into the test socket etc. After phoning BT on Thurs they logged it as a phone problem, I realised today when looking at the fault online that they'd done this so rang them up so they opened up a new case for BB.
    The line has been connected since this afternoon, thought I'd try it again when I woke up, but still at a low IP profile. I've spoke to someone on tech line who said they'd ring back between 6.30pm and 8.30pm, they didnt so called again and they said they'd check with the exchange, only to come back and ask me to put the router into the test socket, which it already was, and wait 48 hours for them to call back again. Doing a check on my homehub I noticed the FEC errors are abnormally high (especially upstream for some reason..). Below are the ADSL line status and BTW performance test.
    Is there anything I can do to fix this without having to wait until Friday for them to "phone back" like they said, then only for them to organise an Engineer to check stuff which means it'll be another week before it'll be fixed, probably over 2 weeks since initial problem was reported on Thurs?
    Thanks.
    ADSL line status
    Connection information
    Line state
    Connected
    Connection time
    0 days, 0:56:00
    Downstream
    283 Kbps
    Upstream
    440 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.5
    Latency type
    Interleaved
    Noise margin (Down/Up)
    24.1 dB / 30.1 dB
    Line attenuation (Down/Up)
    31.0 dB / 17.2 dB
    Output power (Down/Up)
    0.0 dBm / 13.1 dBm
    Loss of Framing (Local)
    21
    Loss of Signal (Local)
    3
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    738 / 4294967264
    CRC Errors (Down/Up)
    0 / N/A
    HEC Errors (Down/Up)
    N/A / 0
    Error Seconds (Local)
    2
    1. Best Effort Test: -provides background information.
    Download  Speed
    0.23 Mbps
    0 Mbps
    0.25 Mbps
    Max Achievable Speed
     Download speedachieved during the test was - 0.23 Mbps
     For your connection, the acceptable range of speeds is 0.1 Mbps-0.25 Mbps.
     IP Profile for your line is - 0.25 Mbps
    2. Upstream Test: -provides background information.
    Upload Speed
    0.01 Mbps
    0 Mbps
    0.83 Mbps
    Max Achievable Speed
    Upload speed achieved during the test was - 0.01Mbps
     Additional Information:
     Upstream Rate IP profile on your line is - 0.83 Mbps
    We were unable to identify any performance problem with your service at this time.
    It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
    If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
    PS. I've not amended the FEC errors, or accidentally hit my keypad, that is the true number. I think the errors may be more than they should be as the missus has been playing Rift most of the day, with the rubbish connection. She found she can't do big events where lots of people are active as it'll just kick her out, due to the slow speeds, so thought this may have increased the errors?
    Click here for screenshot:  http://i.imgur.com/w1kJh6W.png
    Thanks.

    So got a callback friday and connection hadnt dropped for 3+ days, they said theyd update the ip profile. Nothing yesterday but doing speedtest today its up to 2Mbps.
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    ADSL line status
    Connection information
    Line state Connected
    Connection time 0 days, 0:08:13
    Downstream 2,567 Kbps
    Upstream 779 Kbps
    ADSL settings
    VPI/VCI 0/38
    Type PPPoA
    Modulation ITU-T G.992.5
    Latency type Interleaved
    Noise margin (Down/Up) 15.9 dB / 13.6 dB
    Line attenuation (Down/Up) 31.0 dB / 17.4 dB
    Output power (Down/Up) 0.0 dBm / 12.9 dBm
    Loss of Framing (Local) 35
    Loss of Signal (Local) 12
    Loss of Power (Local) 0
    FEC Errors (Down/Up) 506 / 6
    CRC Errors (Down/Up) 23 / N/A
    HEC Errors (Down/Up) N/A / 244
    Error Seconds (Local) 12
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  • Very very high FEC Errors.

    Hi all.
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    Here you go ......
    Connection information
    Line state
    Connected
    Connection time
    0 days, 0:11:52
    Downstream
    11,483 Kbps
    Upstream
    1,183 Kbps
    ADSL settings
    VPI/VCI
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    Type
    PPPoA
    Modulation
    ITU-T G.992.5
    Latency type
    Interleaved
    Noise margin (Down/Up)
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    Line attenuation (Down/Up)
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    Output power (Down/Up)
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    Loss of Framing (Local)
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    Loss of Signal (Local)
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    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
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    CRC Errors (Down/Up)
    3 / N/A
    HEC Errors (Down/Up)
    N/A / 0
    Error Seconds (Local)
    1
    Hide Details

  • Very high FEC errors

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  • FEC Errors

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    Like this post? Give it a Star . If this post answers your question, please Mark it as the Accepted Solution.

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