Unstable video image and sound

Basically, I use the ichat mainly with one particular buddy(most of my friends are not using Mac) and I have my iMac of 10 months and it has been working fine but I jus moved last week and I have encountering problems. The connection on my side is fine, I can hear and see my buddy as before but on his end, the image and the voice are not stable, he can hear about 70% or less of what I say and the image is not stable either. We had a few ichat session after my relocation but not all sessions were bad. It is strange that I have no problem from my end and I do not understand why he has problem...but since he has problems(I can tell from his expressions that he cannot hear me sometimes), it is difficult to hold a conversation. Help, anyone?

Hi Helen,
Posting some Location info here can help.
If the problem exists after trying Defcom's suggestions can you tell us what his App is and what OS level he is on ?
If he is on XP at Service Pack 2 and is using AIM 5.9 there are some tweaks we (you and him) could try.
10:25 PM Monday; July 30, 2007

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Ok, who ever posted this message is hacking me and i can't believe you guys are helping
Date: Thu, 27 Jan 2011 11:07:28 -0700
From: [email protected]
To: [email protected]
Subject: Optimization on Load Time (Large Images and Sounds)
Hi,
I have an all flash website that works by having each portion of it to load and unload in the center of a frame based off the navigation chosen. Load times on everything but one part of my site are ok.
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>

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