Unstalled QT at support direction to re-load iTunes. Have Quick Time Pro validation code. Where/how do I reenter the product code (without having to repurchase it)?

Had to uninstall/reinstall Quick Time. Have product code for Quick Time Pro. However, how does one re-enter this without having to purchase it all over again?

Open QuickTime Player and look under the Edit menu.

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Itunes won't load after purchasing Quick time Pro

I purchased QuickTime Pro and now my itunes won't load. My version is 7.6.9. I keep getting message that reads I have an older version installed of Quick Time and that I need to uninstall itunes. I have tried this repeatedly but no luck. any suggestions?

I keep getting message that reads I have an older version installed of Quick Time and that I need to uninstall itunes.
That suggests that some application (other than QuickTime itself) has stashed old QuickTime componentry down in your system files.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
*If you have a 32-bit version of Windows,* open the "System32" folder.
*If you have a 64-bit version of Windows,* open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

My iTunes library is on an old computer. Not enough memory to consolidate the associated MP3 files. Transferred library to new computer. How can I add the MP3's without having to re load every file / folder again? Thanks.

Hello, I'm trying to transfer my iTunes library from an old computer with small hard drive to a new windows 8 laptop. Much of my library consists of links to MP3/ 4 files etc but there isn't enough harddrive memory to consolidate the files into iTunes music folder. I downloaded the library onto an external hardrive and have installed it on the new computer. All files that were in iTunes music (now iTunes Media file) work fine. I have transferred over all my MP3 files but of course iTunes library wont play the file as there is no established link to the file and it asks whether iTunes should locate the file. I don't want to have to import every MP3 file/ folder all over again and then delete the unlinked entries in iTunes as this will take way too much time. Is there a way to sync all of these MP3 files to iTunes automatically or do I need to go back to start and somehow try and put the library back onto the hard drive and get the files consolidated to that from my old computer? Any help most gratefully recieved. Thanks.

The files that weren't inside the media folder on the original machine need to be copied over to exactly the same paths as they had on the source machine. See this thread for an ongoing discussion of a similar problem. See also this post on migrating the iTunes library.
tt2

Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?

Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?

Hello Bradley,
sometimes the "opm.db file" is the culprit. In this case you should delete it.
But as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter

JAN 4, 2012 As of the Upgrade to   Lion,. and the Email portion, ..   DOES NOT allow a Video Clip to be sent via the Email as the I-Photo is not supported by Video Clips ( Previous Leopard No problem clip and drag via Quick Time Pro to the email

JAN 4, 2012
As of the Upgrade to   Lion,.   2007 I-Mac -   the Email portion, ..   DOES NOT    allow a Video Clips to be sent via the Email
as the I-Photo is not supported by Video Clips ( Previous Leopard )
No problem clip and drag via Quick Time Pro to the email and select the Attchment size to send. . Depending on the
Size of the Video Clip ..      Now Lion only Export's   1 size, .   only and as a result . . teh File is TOO Large and
Will NOT send via E-Mail    ???
Between the   Issue of   the   Lion, and Email issues ,   and the   Upgrade of   I-Touch to 5.1 from 4.2.1
as my Photo Size is Huge ..    70,000 + photos in the Computer. .   and was   40,000 in the   I - Touch .. .
The New I-Touch too will not Load the same as Previously used on either my 16 GB   or 32 GB   Unit . .
          No Help . ..   so far, .. as a Apple user   since   1996 ..    I have Never experieanced such frustration    ???
               ( any one have some help if similar experiances    ?     thank you     )

JAN 4, 2012
As of the Upgrade to   Lion,.   2007 I-Mac -   the Email portion, ..   DOES NOT    allow a Video Clips to be sent via the Email
as the I-Photo is not supported by Video Clips ( Previous Leopard )
No problem clip and drag via Quick Time Pro to the email and select the Attchment size to send. . Depending on the
Size of the Video Clip ..      Now Lion only Export's   1 size, .   only and as a result . . teh File is TOO Large and
Will NOT send via E-Mail    ???
Between the   Issue of   the   Lion, and Email issues ,   and the   Upgrade of   I-Touch to 5.1 from 4.2.1
as my Photo Size is Huge ..    70,000 + photos in the Computer. .   and was   40,000 in the   I - Touch .. .
The New I-Touch too will not Load the same as Previously used on either my 16 GB   or 32 GB   Unit . .
          No Help . ..   so far, .. as a Apple user   since   1996 ..    I have Never experieanced such frustration    ???
               ( any one have some help if similar experiances    ?     thank you     )

How to down load quick time pro

I purchased quick time pro and have my authorization number
how do I down load it.
The registration on quick time rejects the number.
I can't find all item actions on my account history.
Thank you

Download the Quicktime 7 Player (NOTE: SEVEN, not X), and run that:
http://support.apple.com/downloads/#quicktime
Then go to "Registration...", under the "Quicktime Player 7" menu.

I down loaded iBank on a trial basis and have decided not to use it. How do I delete the program from my Mac

I down loaded iBank to my computer but have decided not to use it. How do I delete it from my Mac

If the application came with an uninstaller, use it. You can also check the developers site for instructions.
But for the most part, just drag the application to the trash. Some applications come with uninstallers under "options" on the installer.
The reason for this is that in Mac OS X most associated files are kept in the application package itself. If you choose any app then "control-click" on it, you can choose "Show package contents" from the contextual menu and you will see all the associated items.
You can also do a Finder or Spotlight search for any other items but they will probably only be prefs which will do no harm and don't take up much room.
These are ususally just plist files in Users/yourname/Library/Preferences . Also some apps will install files in Users/yourname/Library/Application Support. (To reveal this hidden Library go to your Finder "Go" menu hold the option key to choose "Library"
Note: Some apps may also put a file in /Library/Startup Items or SystemPreferences >> Users & Groups >> Login items. (So, it worth a look here too)
EDIT: Snapped by Paul and RD!

HT204382 What do I need to down load to make Quick Time play different types of files, like mPeg etc?

I'm new to this site and to my REfurbished 13" Mac Book Pro. I really love this note book! IO wish I had gotten the REtina Display now. I passed on it because It didn't have a lot of storage space. But what was I thinking....I don't want to fill this note book with hundreds of Albums and load my nearly 5000 photos onto it. I wouldn't want to slow it down by having to wait for it to load all the data everytime I turned it on.
I tried to down load a file from a trusted friend, the Quick Time Player icon appeared in the Dock when I opened the down loadopened. Along with it, a message of sorts came up saying I need to download something else to make this file open/play. Any idea what I should get to make the Quick Time Player able to play more different types of files/clips?
I'm just not so computer savy......like most of you.
So, LOL.....could you please talk in simple language if you respond to me question?
Thank You all,
mike

You could download VLC - it plays numerous formats:
http://www.videolan.org/vlc/download-macosx.html

TS3297 I am unable to redeem a digital copy of a movie i purchased. itunes keeps saying timed out, try again, no matter how fast I enter the redeem code. itunes help/support is rubbish.

I have bought a Movie (20th century fox dist) with a digital copy i can download to itunes. everytime i try to redeem the code, itunes say's "session timed out, try again", no matter how fast I try. itunes help/support is no help. anybody had a similar problem and resolved?

I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

After loading Itunes gift card...thrown away months ago...now need verification code again....

Hi All! My son received an itunes gift card for his birthday a few months ago. He loaded the gift card onto his ipad and it worked a few times when he made some small purchases. Now, months later (itunes card discarded) he wanted to buy a game to find that it requires payment verification (using the verification code on the back of the gift card which is gone). His account shows a balance but evidently he cannot use it with the code. Is there a way around this?

Under Account Settings....
it says "Your credit card is about to expire. Please update your payment method." It has the last 4 digits of a credit card that we don't recognize so we are assuming it must be the iTunes card he loaded last April. It's asking for the "Security Code". The expiration date month is also in red with the number 2 next to it (meaning February) and the Year is masked with the four dots.

I just loaded iTunes 10.5 on my new windows 7 and cannot connect to the store

It sees my phone, syncs, shows my tunes, but I get a blank screen when I try to connect to the store or the help page. When I click on "View My Account" from the Store tab, I get my account info, but only as a text list - no graphics. I ran diagnostics from within iTunes (passed every test) and sent screen shots to support, but was unsuccessful in getting anyone to respond. I'm sure it's a setting somewhere within Windows (maybe???) because I can connect from other computers at my office, just not mine!

No problem, wha. Actually, I'd wanted to speak to you about this one anyway. (Apologies if I'm late to the party about the issue again.)
There's a good solid hint that this one affects Safari for Windows page loads as well as iTunes Store loads. (Presumably, it's via interference with the webkit engine for both applications.) Just the one example to work from so far:
Re: iTunes Store & Safari Won't Load
... but since coming back to ASC last year, I'd also seen some otherwise-mysterious systemwide SfW page-load failures (over at Safari) that I think might bear further investigation along these lines.

Firefox new version 4 wouldn't load, I have MAC OS X 10.5.8 how do I get my old version of Firefox version 3 back on my laptop?

I have MAC OS X 10.5.8 laptop. I had Firefox version 3 on and got email to upgrade to version 4. I downloaded it and couldn't get it into applications. Symbol had circle w/ line thru it. Pop up screen said it is not supported on this architecture. I had removed my old version(3) and now I can't get it back on my computer. What do i do???

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

I've downloaded firefox 4 only to find my system doesn't support it,I replaced older version of firefox before I learned my mistake, how can I get the older version back?

I'm using a Mac os x 10.4.11
After downloading Firefox 4 I put it in my applications folder replacing the older version of firefox,now I've learned it is not supported on my system.Please help

There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

My Airport Extreme and iMac appear to have the same IP address as a result of installing a new ATT modem via direct ethernet connection. How can I reset the Airport IP without disturbing the iMac setting if the iMac can't reach the Airport?

My provider's (ATT) modem recently went bad and though I usually use an Airport Extreme connection to the modem I had to start up their new modem via a direct ethernet connection from my computer to the modem. In trying to restart my Airport to modem via ethernet connection I was told that my computer IP and Airport ID are the same and so now my computer will not connect to the Airport. How can I best get out of this situation?

Anytime you change networking hardware, it is always a good idea to perform a complete power recycle of your networking components.
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

TS1468 If all tracks on an album are written by one artist, but have other supporting artists, can I group them all as one album under the original artist without having to group them as a compilation and being called "Various Artists"?

I'm pretty sure I've tried all the suggestions I've found, but I can't seem to find a satisfactory option.
I'll use a CD I just bought as an example. I just bought "The Best of Sergio Mendes", all songs are written by Sergio Mendes, but some include Brasil '66. iTunes thinks this album is a compilation, but I really just want to group it all as Sergio Mendes rather than Various Artists, but I still want to have the information about which songs include Brasil '66. For some reason the tab "Sorting" does absolutely nothing, but it seems like the idea behind it would be really useful if it actually worked... Is there a way of doing this or will I have to settle with a more confusing or less informative option? I feel like this must be possible, or else it's a pretty big flaw for me as I have a fair few albums this would apply to.
Thanks in advance for any help.

Indeed, generally all you need to do is fill in an appropriate Album Artist. For more details see my article on Grouping Tracks Into Albums, in particular the topic One album, too many covers.
Don't try to use sort fields to merge different things together as it quickly goes wrong. These should be used consistently to make all things with one value sort as if they had a different one, e.g. Bowie, David to make David Bowie sort under B.
tt2

Unstalled QT at support direction to re-load iTunes. Have Quick Time Pro validation code. Where/how do I reenter the product code (without having to repurchase it)?

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