Unsubsidized Activation and Unlimited Data Question

I'm currently an AT&T customer, and want to move to Verizon before the tiered data begins. I'd like a 4G phone, but the offerings right now are kind of sparce. So I'm thinking of buying a Droid 2 Global at full cost, and upgrading to the bionic whenever it comes out, but I've got a couple questions:
1. If I buy an unsubsidized phone and don't need to enter into a 2-year contract, will the unlimited data plan for month-to-month still be active after July 7?
2. When the Bionic finally comes out, will I be eligible for the subsidized cost? And can I keep the unlimited data for a 2-year contract?
Thanks!

SweetJebus wrote:
I'm currently an AT&T customer, and want to move to Verizon before the tiered data begins. I'd like a 4G phone, but the offerings right now are kind of sparce. So I'm thinking of buying a Droid 2 Global at full cost, and upgrading to the bionic whenever it comes out, but I've got a couple questions:
1. If I buy an unsubsidized phone and don't need to enter into a 2-year contract, will the unlimited data plan for month-to-month still be active after July 7? maybe, they are saying yes, but for ho wlong its not certain
2. When the Bionic finally comes out, will I be eligible for the subsidized cost? And can I keep the unlimited data for a 2-year contract? yes
Thanks!

Similar Messages

Unlimited Data Questions...

Hey guys,
I have a few questions regarding ulimited data on my plan. I am on a plan with one other person. We share at total of 400 anytime minutes. We each have our own UNLIMITED data plans at $30 a month. We had both got Droid 1/Milestones when they came out. A year and some went by and i had recieved a Upgrade card in the mail. I used the card to purchase my Droid RAZR on 11/11/11. I was still enrolled in the UNLIMITED data plan at that point. Unlimited data was nixed as a plan on 11/28/11 which didnt effect me then but it does NOW as i am trying to upgrade to a newer phone due to speed and camera clearity. The person i am on the plan with still has their Droid 1/Milestone and ISN'T planning on upgrading ANYTIME soon. I recently recieved a text saying i could upgrade but would lose data. I use anywhere from 4.6-5.8gb of data a month because i do not have WiFi in my place of work, school, or at home.
For my questions:
1.) If i upgrade and renew for 2 years with a new phone i lose my unlimited data, correct?
2.) If the other person on my contract upgrades and then we switch phones she will lose unlimited as well
     but will that effect my phone number plan?
3.) I was told that i would be paying $810 total over 18 months if i upgrade to a higher data gb plan because
     it would jump from $30 a month to $75 a month which is $45 more. $45 times 18 months equals $810.
     Would it be more cost effective to BUY a phone at RETAIL and then activate it?
     3a.) Would Verizon charge for that?
     3b.) Would that remove my grandfather?
     3c.) Was the information i recieved from Verizon correct?

Bawkinator wrote:
Hey guys,
For my questions:
1.) If i upgrade and renew for 2 years with a new phone i lose my unlimited data, correct?
2.) If the other person on my contract upgrades and then we switch phones she will lose unlimited as well
     but will that effect my phone number plan?
3.) I was told that i would be paying $810 total over 18 months if i upgrade to a higher data gb plan because
     it would jump from $30 a month to $75 a month which is $45 more. $45 times 18 months equals $810.
     Would it be more cost effective to BUY a phone at RETAIL and then activate it?
     3a.) Would Verizon charge for that?
     3b.) Would that remove my grandfather?
     3c.) Was the information i recieved from Verizon correct?
1) Yes
2) Each line has their own contract. You can swap upgrades dates. The person who the upgrade originally belonged to will lose their unlimited data.
3) Not sure where the 18 months come in since you can only upgrade once every 24 months. The 5 GB plan is $50 a month( or $20 more ) and the 10 GB plan is $80 a month( or $50 more )
3a) Charge for what? data? More data you use the more it costs. That's how a tiered data plan works.
3b) because Verizon wants to get people off of unlimited data plans. This policy has been in effect for nearly 11 months now.
3c) yes and no.

3G and unlimited data plan

I bought a IPhone 4 a couple of years ago and purchased the 3G unlimited data plan. Now in the past year I was not able to used my phone as I did when I first purchased it. I figured that the phone was older, And I had use the phone so much it was just getting slower. The problem was me, and not Verizon.
Now recently I had went on vacation with some family members, And they had been using AT@T phones for years. The first thing I noticed was the speed of their phones when accessing data. There phones would open and get the information before I could open Google. Much Much faster.. After returning home my wife calls Verizon about updating our phone’s to a family plan with 4 lines for about $160.
Now here is where it gets interesting. The customer service person admits to my wife that even though I have 3G unlimited data that Verizon limits how much I can get because of how many people in my area are still using the 3G network. And goes on the say that it is a tactic to get people to move to new phones and there 4G network. So what I realize is, It was not me over the past year, But It was Verizon cheating me!!!!! The way it sounds to me, is Verizon network is not capable of supporting 3G unlimited data with all the phone they sold in my area. And I am sure I am not the only one!!!! But as a consumer there is nothing I can do about it.

Unlimited 3G customers have been a part of the VZW data optimization plan since at least Feb 3, 2011. The fact that your speeds were getting optimized is the result of you being on 3G unlimited, top 5% user and in an already congested area during peak hours. The perfect storm.
More details on VZW Data Optimization:
http://support.verizonwireless.com/support/information/data_disclosure.html
No one is cheating anyone here, that is how the network is operated at VZW. As a consumer you can upgrade to a 4G LTE device or try using data during off peak hours when more bandwidth is available. Is it really that surprising that VZW wants you to migrate off your unlimited 3G plan and upgrade to 4G LTE?

Profit center - actual data and plan data question -?

Hi Gurus
Please clear my doubts in profit cneter accounting.
1) what is PLAN data -? (What is planning in a bigger picture)
why do we need plan data -?
2)ACTAUL data will be posted in the profit center from other SAP moduldes.
So with out PLAN data prrofits can not be figured -?
OR
Plant data is for some other purpose -?
Please can some help me on these -? Alos any examples are really good for me to understand
Really appreciate.
Thanks
Kris

Hi,
Profit centers captures actual revenues & expenses of the business transaction. The company arrives the
net of income over expenses and analyses whether the Profit center is making Profit or not. Now they
want to control the expenses and have a target set to expand the revenue base to optimize profit.
For this they have to plan each costs and revenues over a period for a Profit Center. When they
plan values for these profit centers they have to take into consideration the business trend over
next 12 months and the plan is set for each period. Actuals are posted in normal day to day transactions.
During period end, the analysis is being done to see the variance between plan and actual and measures
are taken to control the areas to reduce these variance which may affect Profit.
Regards,
Sadashivan

AT&T Changed My Plan without my consent, took away my Unlimited Data Plan and 7500 rollover min

I have been a loyal customer since 2007. I have had AT&T's unlimited data plan on my iPhones since 2007. Well that all changed in May of 2013, unbeknownst to me! In May, AT&T took away my FamilyTalk Nation 1400 with Rollover minutes plan and arbitrarily enrolled my family in their 10GB shared data plan. We were not notified and we were not asked if we approved the change. We had about 7,500 banked rollover minutes. My phone is 1 of 4 on the family account. I had the original iphone in 2007 and have been with AT&T ever since because of the awesome $30 a month grandfathered unlimited data plan. To save money on minutes and texting, I moved my phone over to my family's shared plan about 2 years ago. I was able to keep my $30 a month unlimited data. Well in May, AT&T changed our plans and we didn't know. Had I been monitoring the bill, I would have likely caught this change. However, my parents were the ones paying the bill, and I would just send them my share every month. I received some weird text messages in the last few weeks saying I was getting close to my data limit. Hmmm, data limit? But I have unlimited data? That's when I went online, checked the bill, and saw what happened. I called AT&T, asked why the plan was changed. They claimed my sister made the change....I spoke to my family, including my sister, and no one had authorized the change. And since the monthly bill only increased by about $30 a month, my parents didnt bat an eyelash or ask questions when the plan changed. But we had a GREAT plan that was right for us, 7500 banked rollover minutes, and unlimited data for me. All that was taken away. AT&T says that since we didn't speak up within 90 days of the change, they cannot change it back. This is RIDICULOUS AT&T and I cannot believe this is how you treat loyal customers. Now we have an unlimited talk and text plan (which we don't need at all... we don't use that many phone minutes or texts... that's why we had banked 7500 rollover minutes you genuises!!) and a data plan with a cap at 10GB when before, I had UNLIMITED data. I am extremely mad that this happened. My family feels like we were slapped in the face. We want our old plan back. We want what we had on May 1 2013: our FamilyTalk Nation 1400 Rollover plan with our 7500 banked rollover minutes that we are entitled to, and my unlimited data plan for $30... because it was taken from us without our consent. If we cannot get our old plan back, the first chance we get once we are off contract for all of our phones, we are leaving AT&T and taking our business elsewhere. Has anyone had their plan taken from them without their knowledge? Lost rollover minutes? Been stripped of their unlimited data plan?

Hey JDom2, That really sounds like an rough situation.You're right, it doesn't make sense for AT&T to spontaneously change plans. Unless your account gets flagged for unusual usage, or needing help with billing reminders, a representative doesnt even open your account. It takes a representative to manually make some of the changes to your account, or of course of could do it yourself by logging into the webite. So ultimately a representative, either in store, or on the phone had to do it, while talking to someone. I personally can't remember a specific day or call 8 months ago, and it doesnt surprise me that your sister might not either. The new plan comes with unlimited Talk and Text. Rollover minutes are temporary minutes that fall off after a year and only get used if you go over your US voice usage. With unlimited, that's a moot point. AT&T starts sending text messages when you hit 65%. If this is the first time in months, you've used more than 6.5 gb, then this plan would've sounded amazing at the time. No conscientious rep would have reccomended make a change like that, unless your usage showed your usage showed you would have fit pretty comfortabled under 10gb. I might reccomend you check more what's changed in the last 8 months that your usage has been escalated. The sad thing is, customers who aren't used to paying a care to what they do on the phone, often leaves apps open unecasserily long period, or won't connect to wifi despite the faster speeds, or other things that are just generally a good idea for not just data, but general battery life and system speed. It's more just unfortuanate, whoever, perhaps your sister who was on the call when the change happened hadn't told you. Even if there was a misunderstanding, maybe she didn't understanding unlimited Talk/Text 10gb meant that was going to be the new data plan, instead of in addition to, if she mentioned it, then maybe you could've checked on it sooner. Reps usually are able to go back 60 days to fix bill issues, without clear documenatation. An overide from a supervisor, might let them go back an extra month, Sounds likes the representatives already engaged to see what's available, to just make sure you were getting all the support possible. If you really want to triple check if there' something someone can do, then of course feel free to contactATTCustomerCare to send a private message. I imagine, the rep who was originally involved in the conversation would have made explicitly clear that the old plans would not be available, and since your sister was authorized to make changes, (by virtue of being able to verify your account information). I'm sure it seemed like a good idea at the time though -Alex

How long can I keep my Alltel unlimited data plan and my 12 my circle numbers?

I started with Alltel back in the day and got a couple smart phones with them on their plan that let you have the unlimited data and 500 minutes but we accumulated 12 of the free "my circle" numbers before Verizon took over. Somehow over the years I have done numerous upgrades (last one being in November I think with my iPhone 5) and the other phone on my account has gone through several upgrades as well, and we have always managed to keep the Alltel plan including unlimited data and our free 12 my circles. I was thinking of upgrading again since my other line is coming up for renewal soon, but when I asked if I would have to change my plan, the rep said that I would and that it was a fluke that I was able to upgrade to the iPhone 5 without changing. I live where there is no internet access other than Verizon so I use my hotspot every day for regular internet use on my CPU and use over 11GB a month and sometimes 15GB but I need to get a new phone for the other line. There is nothing Verizon offers that is as cheap as my plan (about $140 after taxes for both phones, and unlimited data) so before I go and buy a new phone at $600+ I am trying to figure out how I have managed to upgrade all these years and keep my plan, but will not be able to now? and if I can't keep my Alltel plan (Which again is strange considering I just got an iPhone 5 and it is going fine with the Alltel plan) if they will force me one day to change even if I buy my own phone? It is VERY confusing talking to verizon reps as I have tried in the store and via telephone and nobody really has a straight answer.
If I buy an expensive phone out of pocket now without upgrading and renewing my contract and put it on my number, will I always be able to keep Alltel's plan as I have in the past, or will they change it? Has anyone else kept Alltel and have you had any problems upgrading or adding your own phone? Thank you.

You will be able to keep the plan, however you will lose your unlimited data if you get a subsidized phone.
Now if are talking to a rep at a 3rd party reseller, they may be forced to change your plan.

Completion Data and Resume Data

Again, it seems there is yet another Completion Data and Resume Data question... sorry.
My issue is that completion data isn't always being sent from my SCORM material to my LMS. I know there is a setting to set the completion data at X percent, but even then I would like to have something a bit more trusting on it. Is there a way (and I'm no developer/program/IT guy so please help in detail) to make so that on X slide that completion data is forced to be sent?
This also plays into my next question: is there a way to force resume data on every page, every load? The bookmark feature is nice thank you Adobe staff for adding that, but its reliability for what my company is using is questionable at best. If there is no progress made within the lesson the resume data after having used it once isn't sent again - I need this to be sent on every slide upon entering or even better at a preset time on the slide, and always be sent regardless of number of accesses. Is this possible? It would solve a whole host of problems one being that we need to have the test scores entered into our LMS after a successful completion, and then have the slide fade out so the user cannot re-access, redo, copy, etc the quizzes.
Thank you for the help,
-Joseph

I can't really help you with most of your questions, but I can confirm that a slide needs to be viewed 100% from start to end of the timeline before Captivate treats it as "read/viewed". It's the same problem when you are using the TOC - it will not get the check mark until the slide has played from A-Z, which is really annoying.
/Michael
Visit my Captivate blog with tips & tricks, tutorials and Widgets.

Questions about Assumption of Liability and device to be used for unlimited data plan

This is my first post on here. I have an opportunity that someone I know is willing to transfer his smartphone plan with unlimited data to me. I have read extensively on here and other sites and gathered some information, and also heard of many complications and questionable losses of unlimited data plans when making various types of changes to devices or services. Some of what I read may be outdated as well if Verizon has made changes in their policies, so I will start with the most obvious question: as of this date, is an AOL possible while keeping the unlimited data plan intact?
If so, here are some other questions I have:
-Will I receive a new SIM card by mail or do I need to use my friend's old SIM card?
-If my ultimate end goal is to use laptop, do I have to connect through a smartphone (and is there any additional charge for that, or would it change the plan), or can I put the SIM card in a mobile hotspot such as the MHS291L and use only the data portion of the plan?
-After getting the plan, is there any way I can get TWO SIM cards - one for a mobile hotspot, and the other strictly for voice and text? If so, how much extra would that cost?
-If we went to a Verizon store to do this transfer or AOL, how can we be absolutely certain it goes smoothly, that no one makes any unauthorized plan changes and does not lose the unlimited data? I have unfortunately read some horror stories of it being lost in similar situations, no one seems to be accountable, and it winds up costing someone countless hours of struggle with Verizon to try to get it back (whether they are successful or not I don't know).
-If at some point the SIM card was lost (such as if I lost the device), can it be replaced without affecting the plan?
For what it's worth (especially for those working for Verizon), I am not looking for a way to hog up absurd amounts of data but simply to be able to do the basic stuff I need to online and maybe watch a movie once in a while without having really huge bills. Even if I used the internet without giving data consumption a second thought, I doubt I'd go much over 25-30GB most months.
Thanks to whoever can provide me with information.

Hi NicandroN_VZW, sorry i did not see your reply in time but thank you just the same. I called the number for the AOL department and they were able to help me with it pretty easily and answer most of my questions
I do have a couple other questions regarding the unlimited data plan on smartphones. I have seen various comments regarding these things online, and i can make a good guess about what "might work," but i'm really looking to know Verizon's official policy on these things, if one exists. In case any non-verizon employees are able to provide this information as well, if you have references to where i can find it in writing that would be helpful.
First, i realize there is an optional $30 fee for mobile hotspot use. But does Verizon have any policy about whether this fee must be paid if i connect only via a USB cable (since it would not actually be a "hotspot," and could not connect multiple devices)?
And my other question is, if i do opt to pay the $30 hotspot fee, is there any policy either for or against using that SIM card in a 4g hotspot such as the MHS291L?
PS i am asking these things here rather than by PM because, given the wide range of opinions which can be found online and that others have looked into similar things, i am sure other people could also benefit from knowing Verizon's policy regarding these things.

Have a Friends and Family plan. I have unlimited data and want to keep it. Questions on what I can and can not do with account changes.

Ok,
So I am on Friends and Family 2000minutes and unlimited Text.
4 phones.
My phone has Unlimited Data and Hotspot
Other 3 do not have any data.
I am curious what I can do and can't do that will keep keep the plan as is and not force things to share everything.
I am allowed to have 5 phones under this plan. I am curious about adding and deleting phones.
I did try and add a 5th phone. When I tried to activate a 5th phone online it would not let me do it. Tried to get me to change plans.
Here are a few scenarios that I see coming up in the future.
I would like to add a 5th phone. My father has an account and I would like to roll him into my plan instead of his own account. I have already done this once before many years ago with no problem with 2 of the lines that I currently have. Is this possible or is that enough to trigger the move share everything scenario.
Second. how about removing a line from my plan?
One of my numbers is for an 18YO that wants to be more independent and have their own account. Can I down the road either transfer that line and number to its own account which would be share everything (I do understand that). Or can I delete that line from the account without triggering the share everything scenario?
Also it seems when I look online I can change data plans currently three phones are on data block. Can I actually change them to a data plan within the Friends and family or is the Share everything scenario triggered. What about if I change them to a smart phone from their basic/feature phone. I know I can't get unlimited data but can I still get them on my friends and family tiered data plan?
What is up.
Thank You

yes to everything; you can add a line (up to 5 total for Family Share), drop a line, upgrade a basic line to a smartphone (and then add a tiered data plan) and stay on your current calling plan ... it may be easier done in your local Corporate Verizon store, though ... just be sure they don't try to switch you to Share Everything if that's not what you want

Have you been successful porting your number and keeping unlimited data?

Hi , I am trying to save money by getting rid of my texting plan($20) and having Google Voice as my SMS provider. I want to keep my number so I will port my number to GV. For a 1-time fee of $20. The Problem is that during the process some people lose their UNLIMITED DATA package. I, of course don't want this to happen. I have searched the interwebs and found that this forum had the good information on it.
https://community.verizonwireless.com/thread/779321?start=0&tstart=0
https://community.verizonwireless.com/thread/779321?start=80&tstart=0
See post # 3 and # 85 for detailed instructions. I was in the process of doing it but Google Wallet denied my transaction because I needed to verify my account. This process takes 3 days. So I will wait and try again. I would like to know if the rest of the verizon community has been succesful or has regretted doing this.
I feel that this process should work and would like to keep this discussion open so other people can do the same. We all know sms and voice mins are cheap and carriers are just milking money from data plans.
PS. I felt # 85 was really straight forward
Joined the community to thank the OP - and to add in another success story. Before I start my 'experience share', I think its pertinent to mention that I have the Galaxy S4 [Android]
Started the GV Port on Monday at about 3PM. Provided GV with personal details, phone number, billing PIN (you can set one up or change your current PIN on the VZW website after logging on to your account) and my account number (excluded the -00001 after my account number as suggested by other posters on this thread). Google charged me $20 to complete the port.
On Tuesday morning, approximately at about 11AM, I logged into my VZW account and requested a new number (VZW's website states that this process is free if done online). At this time, my GV Port status showed "Number Change Pending". Once the new number was assigned to me by VZW (the number is issued instantly), I had to turn my phone off and wait a few minutes before turning it back on. When I turned my phone back on, it showed that the new number was active (no VZW notifications - just tried a test call from my landline).
Almost 24 Hours down to the minute (so at about 3PM on Tuesday), I got an email from GV stating that my port was complete. On the GV website, I then added in my new number (under Settings>Phones), and set all calls (and texts) to forward to my new number. GV walked me through a couple of programming steps - and confirmed that my GV calls would be forwarded to my new VZW number. Please note that if you want GV to pick up your VM's, then you will need to activate Google voicemail on the GV website (Settings>Phones). Else, VZW voicemail will end up picking up your calls - and a message like "this user has a VM box that has not been set up" will play.
I also opened up the GV app on my phone and changed the settings to "Make all calls through Google Voice". Also, I turned off the 'Messaging' app, and set the GV app as the default app for handling all texts.
As of now, I can make and receive calls via the setup described above. Folks receiving calls from me see my GV number on their displays (so no need to update folks with my new number), and when I receive calls on my GV number, my VZW phone displays the number of the person trying to reach me (so no updating my contacts list). Low priced international calls, desktop-based texting, unlimited storage of texts/VM's/call-logs, here I come!
My texts arent working yet, but GV states that it takes about 3 days before texting becomes active. When it does, I'm hoping that all texts will be routed via the GV app (I'm fairly certain that it will)
Other things to note:
Banking Apps: Some banking apps that require verification codes to be sent via text might stop working. I just got an email from BOFA this morning asking me to reverify my mobile number. Need to fix this once GV texting becomes active
Messaging: Existing texts on your device cannot be backed up/imported into GV. That said, Google Play has a couple of free apps that backup your entire message archive under a separate label within your Gmail account
Hope this helps someone else out there in taking the plunge. Seems like the process is fairly straightforward unless you decide to skip some steps or if you are impatient and try to change things too quickly (I would really urge you against skipping steps, hurrying things up, etc. GV is completely automated, and getting "support" is almost impossible).
All the best!"

You won't lose your unlimited data as long as your account stays active and you don't purchase a subsidized phone. I just did this yesterday and it took just a few minutes over 24 hours to port my number over to GV. I still have unlimited data. I pretty much followed the instructions you have above except I waited about 7 hours to get a new number from VZW just to make sure there were no hiccups. VZW says you may get some overages if you change your number immediately as opposed to on the first day of your billing cycle because they prorate your minutes and texts used. Luckily I have unlimited everything so it didn't make a difference for me. I'm planning on going over to T-Mobile. My home is a dead zone for cell phones and I always have a weak signal and sometimes don't get my calls. I figure if I'm going to pay for an unsubsidized phone, I might as well go with a company that has wifi calling and a cheaper unlimited plan. I pay $94/mo before taxes with VZW; I'll only be paying $59.50 with T-Mobile for the same plan with 2.5 GB tethering included. T-Mobile here in LA is pretty good and even if I don't get LTE, I can fall back on their HSPA+ network, which is way better than VZW's crippled 3G network. No regrets porting over. The ONLY way I'll stay with VZW is if they allow me to keep my unlimited data (not going to do Verizon Max) and get a subsidized phone. CAN YOU HEAR ME NOW VERIZON?

Unlimited Data Plan removed without my knowledge or consent. Verizon refuses to reinstate. Any suggestions? Please and Thank you.

I am desperately reaching out to anybody that may be able to help me with this situation.
I don't want to give up hope, but I feel that it may be a battle that I cannot win.
This is my story...
A few years ago, my iPhone 3G was stolen. At that time, my spouse and I both had Unlimited Data plans with Verizon. Fortunately for me, my in-laws had an old flip phone that I could borrow until I could afford a new iPhone. So, I took the newly inherited flip phone to my local Verizon Wireless store to have it activated. I didn't really want to use the flip phone, but beggars can't be choosers and I was just glad to be able to make and receive phone calls again. I told the nice folks at the Verizon store what happened, and they assured me that they could activate the flip phone so that I could use it. "Yes, sir. We can activate this phone for you. No problem." So, I gave them the flip phone. They activated it and told me that I was "Good to go."
A little over a month later, I was able to save up with enough money to buy an iPhone. So, back to the local Verizon store I went. They showed me a variety of phones, but I was already pretty set on an iPhone. I bought the new iPhone, and they activated it for me. It was all pretty straight forward and easy.
With my new iPhone in hand, I left the store and everything was back to normal.
Many months later, I get a text from Verizon telling me that I only had 2% of my data plan left to use. This really struck me as odd. How could that be? How does someone figure out what 2% of unlimited is? I really couldn't wrap my head around the math needed to calculate percentages of limitless values, so I decided to call Customer Service.
After several calls, I was finally able to piece together what happened. And, it started as soon as I stepped into the Verizon Wireless Store...
1. When the people at the store activated the flip phone, the activation automatically downgraded my data plan from, Unlimited to 2GB, because the flip phone simply did not require a data plan. NOBODY told me that this was going to happen... NOBODY. Had I known that I was about to get stripped of my Unlimited Data Plan, I never would've agreed to it. Who in their right mind would???
2. It went unnoticed for over 30 days. I was told that I took too long to catch their mistake. (I say "their" mistake because if you're going to change something on my account on that large a scale, "they" need to tell "me" about it first.) And, because I didn't catch it within 30 days, I could not have my data plan returned to me. They actually told me that if I had only caught it sooner, then I would be able to have it back.
3. Because I didn't even know that my Unlimited Data plan was even in jeopardy, I bought a new phone. And this is where it gets kinda tricky...
When I bought the new iPhone, I asked them... I asked them if my data plan was going to have to change. They told me "No.", and that "Everything would stay the same." Which, is somewhat of a semi-truth. And, it's also one of the main reasons why I am not being given back my old Unlimited Data plan. See, when I asked them if my data plan would stay the same, I was referring to my Unlimited Data plan. (At this point and time, I had no idea my Unlimited Data Plan was already gone.) So, when they told me that I would keep my data plan, it because they were looking at a screen that told them that I had a 2GB data plan. To them, I was going from 2GB to 2GB. To me, I had Unlimited, and was keeping my Unlimited.
4. To make matters worse, Verizon keeps telling me that I can't have my Unlimited Data Plan back because I bought a new phone at a non-retail price.
I WOULD GLADLY PAY THE DIFFERENCE OF THE PHONE COST to have all of this fixed. $300? $400? Maybe even $500? I honestly would fork over that money in a heart beat. I only bought that phone because I was told in the store that my plan would not change.
Any Customer Service Rep can look up my history and see that what I'm saying is true. I've even had a very nice Customer Service Rep offer to upgrade my 2GB Data Plan to 6GB AND send me a free iPhone 5c to go with it! But, I did not want to give up the fight. My spouse still has the Unlimited Data Plan, but uses a non-4G- LTE phone for fear of losing the unlimited data to the upgrade. Even, I, have avoided upgrading for a long time because I didn't want to lose my plan.
Turns out the joke has been on me this entire time. I haven't had my Unlimited Data Plan for 3 years now.
I honestly don't feel like I've done anything wrong here.
I'm at a complete loss now, and have no idea what to do next.
I'm open to any, and every suggestion that someone may have.
Thank you.

A few years ago, my iPhone 3G was stolen Verizon never had the iPhone 3G. Are you sure it wasn't the iPhone 4 or 4S? Thank you for pointing this out. I did have an iPhone. It was with Verizon. It must have been an iPhone 4.. At that time, my spouse and I both had Unlimited Data plans with Verizon. Fortunately for me, my in-laws had an old flip phone that I could borrow until I could afford a new iPhone. So, I took the newly inherited flip phone to my local Verizon Wireless store to have it activated. I didn't really want to use the flip phone, but beggars can't be choosers and I was just glad to be able to make and receive phone calls again. I told the nice folks at the Verizon store what happened, and they assured me that they could activate the flip phone so that I could use it. "Yes, sir. We can activate this phone for you. No problem." So, I gave them the flip phone. They activated it and told me that I was "Good to go." Seems that what you asked for was accomplished. Yes and No. Did they activate it? Yes. Did they inform me as to how this would impact my account? No. Let's say you ask for a glass of water to drink at a restaurant. Can they bring you the water? Sure they can. Is that waiter obligated to tell you that it had E Coli in it? Well, as long as he brought you the water, what you asked for was accomplished, right?
A little over a month later Exactly what month and year was this? This all took place mid-2011. “This” took place in August, I believe. I was able to save up with enough money to buy an iPhone. So, back to the local Verizon store I went. They showed me a variety of phones, but I was already pretty set on an iPhone. I bought the new iPhone, and they activated it for me. It was all pretty straight forward and easy.
With my new iPhone in hand, I left the store and everything was back to normal.
Many months later, I get a text from Verizon telling me that I only had 2% of my data plan left to use. This really struck me as odd. How could that be? How does someone figure out what 2% of unlimited is? I really couldn't wrap my head around the math needed to calculate percentages of limitless values, so I decided to call Customer Service.
After several calls, I was finally able to piece together what happened. And, it started as soon as I stepped into the Verizon Wireless Store...
1. When the people at the store activated the flip phone, the activation automatically downgraded my data plan from, Unlimited to 2GB, because the flip phone simply did not require a data plan. Going from a smartphone to a flip phone would have dropped the data off completely not to the 2GB plan. Yes. You are correct. I was told differently by Customer Service. But, what you are saying makes more sense. NOBODY told me that this was going to happen... NOBODY. Had I known that I was about to get stripped of my Unlimited Data Plan, I never would've agreed to it. Who in their right mind would???
2. It went unnoticed for over 30 days. I was told that I took too long to catch their mistake. (I say "their" mistake because if you're going to change something on my account on that large a scale, "they" need to tell "me" about it first.) And, because I didn't catch it within 30 days, I could not have my data plan returned to me. They actually told me that if I had only caught it sooner, then I would be able to have it back.
3. Because I didn't even know that my Unlimited Data plan was even in jeopardy, I bought a new phone. And this is where it gets kinda tricky...
When I bought the new iPhone, I asked them... I asked them if my data plan was going to have to change. They told me "No.", and that "Everything would stay the same." They answered your question. If you asked would your plan change and they told you no then did have unlimited at the time. I’m having a difficult time understanding your English here. If I understand it correctly, then I've already stated that they answered my question. It's actually right... Which, is somewhat of a semi-truth. And, it's also one of the main reasons why I am not being given back my old Unlimited Data plan. See, when I asked them if my data plan would stay the same, I was referring to my Unlimited Data plan. (At this point and time, I had no idea my Unlimited Data Plan was already gone.) So, when they told me that I would keep my data plan, it because they were looking at a screen that told them that I had a 2GB data plan. To them, I was going from 2GB to 2GB. To me, I had Unlimited, and was keeping my Unlimited.Being more specific and asking if you would keep your unlimited plan this could have been addressed at the time of purchase. There should be some standard as to how business is conducted in situations like this. I would like to think that if someone knew that my plan would be changed, then they would've at least had the courtesy to tell me about it. Granted, I could have been more specific. At the same time, though, I’m not going to ask every waiter that brings me water if there was E Coli in it.
4. To make matters worse, Verizon keeps telling me that I can't have my Unlimited Data Plan back because I bought a new phone at a non-retail price.
I WOULD GLADLY PAY THE DIFFERENCE OF THE PHONE COST to have all of this fixed. $300? $400? Maybe even $500? I honestly would fork over that money in a heart beat. I only bought that phone because I was told in the store that my plan would not change.
Any Customer Service Rep can look up my history and see that what I'm saying is true. I've even had a very nice Customer Service Rep offer to upgrade my 2GB Data Plan to 6GB AND send me a free iPhone 5c to go with it! But, I did not want to give up the fight. My spouse still has the Unlimited Data Plan, but uses a non-4G- LTE phone for fear of losing the unlimited data to the upgrade. Even, I, have avoided upgrading for a long time because I didn't want to lose my plan.
Turns out the joke has been on me this entire time. I haven't had my Unlimited Data Plan for 3 years now. Wait...you bought the iPhone to replace the flip phone 3 years ago and you never used more than 2GB of data in this time? I did eventually get to that point. That’s what prompted the phone calls to Customer Service. I don't get it. When did you put the flip phone on July 2011 and when did you get the iPhone to replace the flip phone. August 2011 and have you had any new phone since then? Yes, just last month. I purchased a used iPhone 5 from someone.
I honestly don't feel like I've done anything wrong here.
I'm at a complete loss now, and have no idea what to do next.
I'm open to any, and every suggestion that someone may have.
Thank you.

End of contract questions (Unlimited data+4G)

I currently have 2 lines in my account. The main line is mine and the contract is up on 11/.07, while the secondary line is 12/04. I have been waiting for the new gen 4G and Galaxy Nexus to be announced before making a decision on what to upgrade my phone to.
Here are the questions I have:
I have the unlimited data plan now. If I extend my contract with a 3G or a 4G phone that is currently on sale today then switch to Galaxy Nexus later in November, will I keep the unlimited data plan still?
If I do not renew the contract, do I loose the loyalty discount + the unlimited data plan?
Does switching from a 3G device to 4G device effect the data plan status at all (unlimted to 5g capped?)
Thanks for the replies.

stiglet wrote:
I currently have 2 lines in my account. The main line is mine and the contract is up on 11/.07, while the secondary line is 12/04. I have been waiting for the new gen 4G and Galaxy Nexus to be announced before making a decision on what to upgrade my phone to.
Here are the questions I have:
I have the unlimited data plan now. If I extend my contract with a 3G or a 4G phone that is currently on sale today then switch to Galaxy Nexus later in November, will I keep the unlimited data plan still? As of right now, Verizon's policy is to allow you to keep the unlimited data feature as long as you keep a 3G or 4G smartphone active on your line. It is possible that might change by November, but highly unlikely. In any case, you would know if you could not keep the plan because Verizon would announce that they are ending the grandfathering and/or releasing phones that aren't compatible with the feature. In general, I would expect to be able to keep your unlimited data pretty easily until Verizon finishes implementing the majority of its 4G network in 2013, but that's just my guess.
If I do not renew the contract, do I loose the loyalty discount + the unlimited data plan? You won't lose your unlimited data. Your plan will stay the same until you do something to change it, but you'll be on month-to-month status. The loyalty discount expires 6 months after it becomes available (so two months after your contract ends).
Does switching from a 3G device to 4G device effect the data plan status at all (unlimted to 5g capped?) As far as I'm aware, unlimited is still unlimited. The only change is that Verizon reserves the right to throttle the top 5% of users in congested markets during peak hours. It doesn't neccesarily kick in at 5GB, and it won't affect you at all if you don't use a congested tower.
Thanks for the replies.

Help me keep unlimited data. reps being extremely rude and not helping...

So I don't want to make this long and boring so I'm going straight to the point. I am grandfathered in and I know there are many discussions on here about this but I need serious help. I don't know what to do. Long story short, I went to my local normal Verizon store and asked politely to be on the 12 month payment plan for a new phone. And I stressed I wanted to keep my unlimited data. No problem they said....45 limited later they come back and say sorry, we cannot do that. Doing the payment plan makes you sign a new 2yr contract. I was mad obviously but left politely not knowing any better. But it didn't seem right. So I called the 800 support number and they said there is no reason why they shouldn't have done that for me. The guy said he shouldn't of told me this BuT he told me that reps don't like doing that because they don't get as much If any commission for doing so. So he said they usually come up with a lame excuse like the one they told me. He told me to go right back in there and tell them that yes they are able to do that. So I did. I got a different rep and he was acting weird about it. Get this... I told him my situation and gave him a puzzled look when he explained he doesn't know what he can do, HE said "what's that condescending look for?" I justccan't believe he said that how unprofessional of him to call me, a customer or ten years condescending. I was astonished. But that's not even my point. He didn't know what todo so called the manager over and she claims to have spoke with the "president" and "CEO" of their Verizon in north east ohio, this was a wooster Ohio Verizon. And claims that they don't allow that and what I was originally told by the rep is true. That is changes the contract going on a payment plan the 12 month one not the edge. I told her what the 800 number has told me and she said they are wrong. PLEASE HELP ME :( AGAIN, I was not rude or anything at all with them. They treated me like garbage because I want to keep my unlimited data. How can I do this? Can I go to another Verizon perhaps In Ashland Ohio and do the payment plan and keep my data? Sorry for the long question but any help would be TREMENDOUSLY appreciated. I am in wooster Ohio btw

brant13,
I want to start off by saying, I am truly sorry for the way that you have been treated at that the store location. This is by no means how we run a business. I can assure you that if you do the Device Payment Plan http://vz.to/ZILXBT that is for 12 months that you are able to keep the unlimited data plan. You can always go to the store location on Commerce Pky in Ashland, OH. That is a direct store location and they should be able to get you set up with out any kind of issues. Please keep us posted if you have any further troubles. Again, I apologize for any inconvenience this may have caused.
KevinR_VZW
Please follow us on Twitter @VZWSupport

Upgrade to iPhone 5 and keep unlimited data.. will this work???

Here is my situation..
The wife and I upgraded to the iPhone 4's right when Verizon got them, and got the unlimited data plan. Now as I understand it, to upgrade to the iPhone 5 directly, I have to choose a new plan since unlimited is no longer offered, or I can purchase a new phone at full retail or from a 3rd party and still keep the unlimited.
Now, we have been planning to get 2 more lines for our oldest sons this year. Our current plan is in my wifes name. I think I should be able to start a NEW account in my name, order 2 iPhone5's with the shared plan and get them all activated. Then simply switch phones.
I see no problem with doing this.. but there may be some fine print somewhere.
Any and all input is appreciated. Thanks!!

Ok here is what you do. get 2 new lines and get the iPhone 5 for those 2 new lines.then move the iPhone's 5 to y'all's lines. then give your kids yalls old iphones this should work anything else may make you lose your unlimited data. for the 2 new lines yes you will have to day for data..
Hope this helps

Another Unlimited Data Upgrade Question

(Yes, it's another one of those questions. I'm sorry, but searching - on here, or on Google - only left me with conflicting information.)
Here's my question:
A friend of mine is interested in selling me his Galaxy Nexus phone. Would I be able to keep my single-line, grandfathered, unlimited data plan if I buy his phone and switch to it, or is that only possible if I were to buy the phone new, directly from Verizon?
Here's my story:
I have an HTC Thunderbolt that I purchased when it launched. A few months after buying it, it turned into the HTC Bad Dream, and now it's the HTC Nightmare. Random heat issues, battery draining, random reboots... It's the same song and dance we've heard before. These are design issues with the phone; not something a replacement or a repair would fix.
The real annoyance, though, is the mobile hotspot. I pay $30/month to use the hotspot legitimately, unlike the users who root their phones to use it without paying for the option, but ever since Verizon started blocking the third-party wireless tethering apps, I've had to choose between using the stock mobile hotspot app and unleashing the above-mentioned Phonemageddon, or simply going without. I could drop the option from my plan, but seeing as the unlimited data plan no longer exists, I wouldn't be able to get it back without switching to a tiered or shared plan.
Switching to a more stable phone would alleviate my issues, hopefully, but the difference between Verizon's retail prices and other retailers is hundreds of dollars. Giving up my unlimited plan, however, wouldn't make the venture worth it. A definite answer to the question of buying used - either from a Verizon representative, or a customer who's been in the same scenario before - would be very helpful.
Thank you very much.

Hi,
If you provide your own equipment (your friend's Nexus or from ebay etc) then YES you can keep unlimited data. Another wayto keep unlimited would be to pay full retail for a new phone. But I'm sure your friend will give you a better deal than that
Hope that helps!

Unsubsidized Activation and Unlimited Data Question

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