Unsuccesful VersaMail 3.5 Installation

I purchased the "upgrade" to VersaMail for my Treo 650. Theold version is no longer visible on the
650 & it now has an "Email" icon instead. When I click on the icon to open the application I get
the error message "A newer version of VersaMail is required". I have checked the application 
version from the launcher & email is showil correctly as 3.5.
As 3.5 is the latest (last) version of VersaMail available for the 650 I am at a loss as to how to
proceed. I don't see this error mentioned elsewhere in the forum. Does anyone out there have
any ideas what can be done to resolve things?
Thank you
Post relates to: Treo 650 (Unlocked GSM)

I followed the above procedure, which did indeed allow me to VersaMail successfully.
Subsequently, missing my preferences, data, and applications, I went through my old backup folder and selected certain items for install.  I only installed items if I believed I knew what they were.  After doing so, VersaMail does not run.  Instead, it returns immediately to the previous application.
A list of items added appears below.  Note that for privacy, I have removed a few PDB which contain documents that have no relation to VersaMail.
 eReader.PRC
 eReader_Preferences.PDB
 eWallet.PRC
 eWalletDB.PDB
 eWalletGraphics.PRC
 eWallet_Templates.PDB
 FavoritesDB-Fave.PDB
 iambic_Licenses.PDB
 iSilo.PRC
 kMeteo.PRC
 NetworkProfiles2.PDB
 NF3AUTHINFO.PDB
 NF3BOOKMARKDB.PDB
 NF3COOKIEDB.PDB
 NF3INFODB.PDB
 NF3URLHISTORYDB.PDB
 Oxford.PRC
 OxfordSD.PDB
 OxfordText.PDB
 Oxford_Spanish_Deluxe.PRC
 PhoneCallDB.PDB
 PhoneFavorites2DB.PDB
 PhoneRegistryDB.PDB
 PowerOff.PRC
 PrintMe_Exg_Lib.PRC
 pTunesOgg.PRC
 Saved_Preferences.PRC
 ShadCat.PDB
 Shadow.PRC
 ShadowSync.PRC
 ShadTags.PDB
 ShadTimer.PDB
 ShadViews.PDB
 Yahdice.PRC
 YAUC.PRC
Are any of the above files preventing VersaMail from running.  Is there a way I can get VersaMail to run without losing my data and applications?
Post relates to: Treo 680 (Cingular)
Post relates to: Treo 680 (Cingular)

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    02/24/13 20:50:36:197 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | Stepped into << UCInitialize >> call
    02/24/13 20:50:36:214 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | UpdateTracker::CheckSignature(): Missing CSUTracker.xml. Checking if it is updater's first run..
    02/24/13 20:50:36:260 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | UCInitialize : AAM is launched via CCM.
    02/24/13 20:50:36:261 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | Stepped into << UCSetUpdateEnginePath >> call
    02/24/13 20:50:36:303 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | UCSetUpdateEnginePath : WARNING - Update engine executable signature is not valid = C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..\CCM\..\UWA\Adobe Application Manager (Updater).exe
    02/24/13 20:50:36:303 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | Returning from << UCSetUpdateEnginePath >> call error = 26 retVal = 0
    02/24/13 20:50:36:303 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | UCInitialize: Failed to set update engine path
    02/24/13 20:50:36:303 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | Returning from << UCInitialize >> call error = 26 retVal = 1
    02/24/13 20:51:34:421 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | >>> Adobe Updater Log Begin >>>
    02/24/13 20:51:34:422 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | UpdaterCoreImpl::InitLogFile : Application Version 7.0.0.42
    02/24/13 20:51:34:422 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = C:\Users\Administrator\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
    02/24/13 20:51:34:422 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
    02/24/13 20:51:34:422 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | Stepped into << UCInitialize >> call
    02/24/13 20:51:34:445 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | UCInitialize : AAM is launched via CCM.
    02/24/13 20:51:34:446 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | Stepped into << UCSetUpdateEnginePath >> call
    02/24/13 20:51:34:496 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | UCSetUpdateEnginePath : WARNING - Update engine executable signature is not valid = C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..\CCM\..\UWA\Adobe Application Manager (Updater).exe
    02/24/13 20:51:34:496 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | Returning from << UCSetUpdateEnginePath >> call error = 26 retVal = 0
    02/24/13 20:51:34:496 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | UCInitialize: Failed to set update engine path
    02/24/13 20:51:34:496 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | Returning from << UCInitialize >> call error = 26 retVal = 1

  • During deployment :windows installation cannot continue because a required driver could not be installed

    During a deployment from wds i get the following error with windows 8.1 "windows installation cannot continue because
    a required driver could not be installed".
    Hardware : Gigabyte GA-Q77M-D2H.
    I got image from installation Disc.
    When the error occors this is the event in the admin-log on server 2008R2
    The following WDS Client has encountered Fatal Error: 
    SessionGuid: {01208fe1-bb0c-49d6-9e32-0000da4897af}
    MAC: 000C29D627F6
    IP: 192.168.208.86
    ClientGuid: {2f904d56-a52b-3220-a351-79ecd5d627f6}
    Arch: 9
    ErrorMessage: Windows installation cannot continue because a required driver could not be installed.
    What to do?
    Thank you in advance.

    Hi,
    The problem is a unsuccesful installation of driver in the driverstore, the first step would be to ensure that you are using the latest driver for the hardware and operating system or you’re experiencing
    compatibility issues with a driver.
    Then I suggest pressing shift+f10, and type diskpart then lisk disk, view whether all disks work fine.
    Regards,
    Yolanda
    Yolanda
    TechNet Community Support

  • Treo 700p Updated Versamail to 3.5.4 and immediatel​y went to a restarting loop...

    I'll tell you the whole story so you can feel sorry for me and help.
    I was trying to update my step-mom's versamail so she could get her office e-mails for her trip today.  Well, she had never plugged in her treo into her computer before, so I had to install palm desktop, etc.  The phone synced and it said it was backing up a lot of stuff, but I noticed it didn't update versamail.  So I ran the installer, and everything appeared to install fine.  The phone reset itself, showed the access powered (i think) screen and then the palm screen, and then it reset it self and did it again.
    This went on for a good 5-10 minutes before I called it quits.  I tried taking the battery out and putting it back in, but still did the restart loop.  Well it came time for her to go, and she absolutely needed the phone.  So I had to do a hard reset so she could use it this weekend.  After the hard reset I synced it again to see if I could get the backup data on there.  After it loaded everything it went back to the reset loop.  So I hard reset it again, and gave it to her.  She brought her laptop that I used to do the syncing, so I'm hoping I can have a fix for her soon.
    Basically my questions are:
    - What happened to cause the loop?
    - How do I get all her info back on her phone without it causing the loop? (most important question)
    - How do I install versamail without it causing the loop?
    Thank you.
    Post relates to: Treo 700p (Verizon)

    Looping resets are caused (Most of the time) by corruptioncoming over from the PC. The way to prevent this is to rename the backupfolder. (C:/Program Files/Palm/Hotsync username/Backup)
    Then try to reinstall VersaMail. 
    Post relates to: None
    Post relates to: None

  • Versamail 3.5.5

    Seeing "Please load AESLib Library" Error.
    Per http://forums.palm.com/palm/board/crawl_message?bo​ard.id=wireless_providers&message.id=4227 this file is associated w/ Versamail.
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    I've searched, but I'm unable to find a download of Versamail 3.5.5.
    Anyone know where I can find an installer for Versamail 3.5.5
    Treo 755p with Verizon
    Post relates to: Treo 755p (Verizon)

    Hello!
    Please go here for that, clicky
    It is found in the download section for the Verizon Treo 755p support page via here .  Click the download tab and in the downloads and updates section go into Bonus Software section at the bottom.  Due note that this version will only work on the Verizon Treo 755p.
    However for your issue, you first need to hard reset the phone, rename your backup folder, rehotsync, and then run this installer.
    Post relates to: Treo 650 (Unlocked GSM)
    Message Edited by thetreoguy on 03-10-2009 11:45 AM
    Message Edited by thetreoguy on 03-10-2009 11:45 AM

  • Accidentally uninstalled versamail desktop software

    Upgraded to a Centro.  Had some hotsync manager issues and uninstalled all Palm software from PC (including versamail) and reinstalled Palm desktop.  Solved the hotsync manager issues, but versamail did not return to my PC.  Since hotsync, now get error message when i open the mail icon on my centro.
    Email has encountered an error (ERROR_MEMORY).  Please try again.
    How can i get veramail back on my PC?  Have run the repair utility on the installation disk with no luck.  Any suggestions?
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  • Sync Palm TX using VersaMail with Outlook 2003 without a wireless connection​.

    Is it possible to sync email and calendar items within outlook to a Palm TX device like they used to, with activesync?  before I could just have it grab all this info from Outlook.  Now, it wants me to setup VersaMail and use Exchange ActiveSync to grab email and calender items.  This is nice but I don't have a wireless AP for the palm to connect to.  I just want to sync these items to the palm using active sync like I have in past.  
    The users is going to sync their Palm with Outlook, leave for the day, have access to their outlook items, make minor changes then come back the next morning and sync it up.
    If I can do it with VersaMail great, if I need something else, like a conduit, that's okay too.
    Post relates to: Palm TX

    You can Hotsync to Outlook. The PIM data will sync with no problem. You need to select Outlook during the installation of Palm desktop. The email may work but it depends on the type of email account.
    Click on the following link to the kb.palm.com webpage for the article regarding Synchronizing email with Microsoft Outlook or Outlook Express using VersaMail.
    http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=30468
    For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
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    Post relates to: Palm i705

  • VersaMail Install error 1605

    I have a TungstenE connected to a XP-Pro PC and everything was fine until I had to rebuild my account on the PC.  I've installed Palm Desktop and the latest Pocket Mirror but I can't install VersaMail.  When I try launch the install program, it recognizes that Versamail has been installed and gives options to remove or reinstall.  Either choice results in the same error message #1605 - only valid for products already installed.   I used the Windows add/remove programs to remove Versamail and I still get the same error.  Any Ideas?
    Post relates to: Tungsten E

    Hello!
    Go to Microsoft's website and get the Windows Installer CleanUp Utility to uninstall the Versamail off the computer.  Most likely you will need to reinstall Palm Desktop afterwards.  Please be CAREFUL when using this application and ONLY use it to remove programs that fail to uninstall.  Afterwards, restart the PC and try to install again.  Hope this helps!
    Post relates to: Treo 650 (Unlocked GSM)

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