Unsuccessful Conversion to Word

I exported my first PDF file for conversion to Word. I downloaded the results and there was nothing but random characters and the formatting was all messed up. What next?

Just as badly.  I contacted support and have cancelled my subscriptions.
On Thu, Feb 21, 2013 at 4:53 PM, David Kastendick

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    Left
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    Minimum: 0.0 pt
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