Unsupported chassis type 52, system can not boot

I'm trying to get a spare Sup. V engine module operational in a 4507E and get the above message when it try to boots.
I am not aware if this spare had been used in production before.
Not sure if I need to open a support ticket, so I thought I would see if anyone else has seen this behavior.
Thanks,
Tom
The following is displayed on Console: 
Exiting to ios...
Rommon reg: 0x0E000380
              Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706
Cisco IOS Software, Catalyst 4500 L3 Switch Software (cat4500-ENTSERVICESK9-M), Version 12.2(37)SG1, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Mon 30-Jul-07 13:47 by prod_rel_team
Image text-base: 0x10000000, data-base: 0x11863D38
Unsupported chassis type 52, system can not boot
Rebooting in 10 seconds...
10  09  08  07  06  05  04  03  02  01
* Welcome to Rom Monitor for WS-X4516-10GE System.       *
* Copyright (c) 2003-2006 by Cisco Systems, Inc.         *
* All rights reserved.                                   *
Rom Monitor Program Version 12.2(31r)SGA
Supervisor: WS-X4516-10GE  Chassis: WS-C4507R-E
Hardware Revisions - Board: 4.11 CPLD Tie: 32 FPGA Pod: 14
MAC Address  : 00-11-21-ac-cf-b0
Ip Address   : Not set.
Netmask      : Not set.
Gateway      : Not set.
TftpServer   : Not set.

tffmaguire wrote:I'm trying to get a spare Sup. V engine module operational in a 4507E and get the above message when it try to boots. I am not aware if this spare had been used in production before. Not sure if I need to open a support ticket, so I thought I would see if anyone else has seen this behavior.Thanks,Tom
You don't have the right IOS version to meet the minimum requirements for this chassis.
See the following document
http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps4324/product_data_sheet0900aecd801792b1.html
Table 5 lists 12.2(40)SG as the minimum IOS required for a 4507R-E chassis and 12.2(54)SG as the minimum IOS for a 4507R+E chassis. You only have 12.2(37)SG1 on your engine, hence the lack of boot.
Upgrade the IOS via ROMMON (slow and painful, but it'll work) and re-try.
Cheers.

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