Unsupported document type on real player

I am trying to listen to audio downloaded from an online class website. The Real player worked once, but now I am getting an error message that says "unsupported document type." I've tried uninstalling and reinstalling, playing from Quicktime, and the files won't play. Any suggestions? Help please and thank you!

Hi biocanuck -
I haven't had the need to handle 'realplayer' media from Safari as of yet (only a month into this Macbook) - I went to your french site and had the same problem as you.
I then went ot this link and downloaded RealPlayer...
https://order.real.com/pt/order.html?ppath=cpmacpl060204a&country=US&language=EN &opage=realhome&src=021705realhome1_1_2_1_83
It automatically installed the plugin for me - I then quit Real Player and launched Safari and went to your site - and voila! It works fine.

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    This is IDES 6.00 ehancement package 4,
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    Hi,
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    at com.sun.xml.ws.encoding.StreamSOAPCodec.decode(StreamSOAPCodec.java:291)
    at com.sun.xml.ws.encoding.StreamSOAPCodec.decode(StreamSOAPCodec.java:128)
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    <wsa:MessageID>uuid:778b135f-3fdf-44b2-b53e-ebaab7441e40</wsa:MessageID>
    </soap-env:Header>
    <soap-env:Body></soap-env:Body>
    </soap-env:Envelope>
    ============
    ====[com.sun.xml.ws.assembler.server:response]====
    <?xml version="1.0" ?>
    <S:Envelope xmlns:S="http://schemas.xmlsoap.org/soap/envelope/">
    <S:Body>
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    <faultstring>javax.jbi.messaging.MessagingException: HTTPBC-E00798: Message normalization failed</faultstring>
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    ============
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    at com.sun.xml.ws.encoding.SOAPBindingCodec.decode(SOAPBindingCodec.java:287)
    ====[com.sun.xml.ws.assembler.server:request]====
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    <soap-env:Header>
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    ============
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    <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
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    <message name="coreAnagrafeUpdateOperationResponse">
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    <message name="coreAnagrafeUpdateOperationFault">
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    <output message="tns:coreAnagrafeUpdateOperationResponse"/>
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    <soap:binding transport="http://schemas.xmlsoap.org/soap/http" style="document"/>
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    <soap:operation soapAction=""/>
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    Hi,
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    >
    MM group wrote:
    > hii
    >
    > Can some body explain me with their real time exp about the PO and PR document types necessary in SAP system.??
    >
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