Unsupported File Type : Unknown format - idvd surely knows .mov

I have just installed IDVD 7 03 (ilife'09) and it won't take in .mov or .mp4 or any other video format.
I'm on macbook pro 10.5.8.
Unsupported File Type : Unknown format - comes up when I drag it over.
Begging for help here! Have a client waiting on a DVD i promised!

I don't really know but feel doubtful as
DVD is as standard - interlaced SD-video with a frame rate of 25 fps (PAL) or 29.97 fps (NTSC)
the feeding it progressive material in HD and in some cases as 24 fps - must be problematic.
I would
a. Import my movie into iMovie
b. Share to Media Browser and as Large (not HD or other res. as result will suffer)
c. In iDVD import from Media button and Movie and here find Your movie and drop it into iDVD menu window
Yours Bengt W

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IDVD: Files exported from iMovie 11, one works, one "Unsupported File Type : Unknown format"

I used footage from the same camera (taken on the same weekend using the same settings) in several different iMovie "projects". All were shared from iMovie 11 as "File" using the quality setting "SD 480p".
In Quicktime Player, all ".mp4" files will play and they show the following info in its inspector:
Format: H.264, 854 x 480
AAC, 48000 Hz, Stereo (L R)
FPS: 29.97
One exported file will drag, drop, and burn in iDVD just fine. The other two files show the error "Unsupported File Type : Unknown format" as soon as I try and drag them into iDVD.
The only difference I can find is that the one file that works is about 803MB, while the files that don't work are 1.87GB and 3.98GB.
All files and the iDVD project are in the same folder on my startup volume. I've tried deleting com.apple.idvd but that didn't help. I've tried rebooting and starting the iDVD project from scratch but I get the same results.
Mac OS 10.9.1
iMovie 10.0.1
iDVD 7.1.2
Any ideas?

Hello Bengt and thank you again for the replies.
As I mentioned in my previous posts, I'm using iMovie 10.0.1 which has very limited quality adjustments. In every case I chose the smallest size, which iMovie 10.0.1 calls "SD 480p (854 x 480)". I used this same setting on all exports.
I still have iMovie HD (6.0.4) and iMovie '11 (9.0.9) on my iMac so I tried both of them. In both cases, they could import only the file that works in iDVD. Both older versions of iMovie choked on the longer movies shared from iMovie 10.0.1.
I have many many hours into the editing of these clips and I do not want to have to go back and redo everything in an older version of iMovie. Might I be better off going with a different DVD creation software? Or am I out of luck? Because I can't really change iMovie 10.0.1's export settings, I'm afraid there's nothing I can do to get it to export it as something that iDVD can use (really, I can't even tell why it's different and why iDVD doesn't like it).
The software "WonderShare DVD Creator" has no issue with any of the files I've exported from iMovie 10.0.1.

Trying to import dvd into iDVD,it says Unsupported File Type:Unknown format

Hi there,
I just had a home movie transferred from vhs to dvd. Now I am trying to import it into iDVD and when i try to the message appears : Unsupported File Type :Unknown format
Logical Volume Identifier/VIDEO_TS.
I wanted to put the home movie to music (it allowed me to import the song, not the video).
It says the kind of file is UNIX Executable File.
Any help would be appreciated.
Thanks.

to do this you would first need to convert the DVD (mpeg 2) to QT so you can import to iDvd which btw involves a quality hit. There are apps out there that can do this at a marginal level ... for example:
http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.products.htm

Importing .mov "Unsupported File Type : Unknown format" error

I have a .avi video from a camera and wanted to burn to a dvd to watch on dvd player. I converted the video to .mov but when I dragged into iDVD I received an error stating "Unsupported File Type : Unknown format". I converted to a .mp4 hoping that might work and had the same error. As far as I remembered .mov and .mp4 should work in iDVD and iMovie but I had the same error in both programs.
Converted to .mov with iSquint, and to .mp4 with Quicktime.
Any suggestions?

hi,
thank you for responding... i followed your instructions and this is what comes up when i try to open the movie:
QuickTime Player can't open_______.mov
To see if additional software is available that will enable QuickTime Player to open the movie, click Tell Me More.
i've done nothing different with this movie. it's the 2nd part of a longer project that i had to break into two parts. the first part was successfully burned to disk. i'm at a loss as to why this one is 'different' and why anything else might be required to make it work properly.
btw, here's the info from the entire project:
format: DV/DVCPRO - NTSC, 720 x 480 (853 x 480)
Linear PCM, 16 bit little-endian signed integer, 2 channels, 48000 Hz
fps: 29.97
data size: 42 GB
data rate: 30.31 Mbit/s
current size: 853 × 480
rsvp...
~ tj

Unsupported file type: unknown format

When importing .mov file into IDVD i get the following error messeage
unsupported file type: unknown format

Hi jdydel
Welcome to apple discussions. I see this is your very first question / post to the iDvd forum. I need to point out that we've been having others asking about files that originated as copy protected video (which we can't advise on due to apple's TofU) and then somehow where eventually converted to a .mov from their original source. We're assuming you aren't one of these folks and that when you post a question to this forum that we are NOT dealing with any copy protected material. You may wish to confirm this for us from the very start of your question/s.
Message was edited by: SDMacuser

Unsupported File Type : Unknown Format - ac3

i used Compressor 4 to create audio and video DVD files for use in iDVD. The video (M2V) imports fine, but the audio (ac3) does not and instead pops up the error message in the title.
In Compressor 4, the audio settings used were: Dolby Digital Professional. There are no other audio DVD choices.
My iDVD and Compressor 4 are up to date.
How do we get iDVD to read the ac3 audio file or Compressor 4 to code it so that it will work?

Solved my own question, in part at least.
Copied the Dolby setting in Compressor to creata custom one, changed the file format to AIFF, bingo, iDVD takes it.
Now the big hassle, Import in iDVD seems to do nothing. The audio is there, but the video is nowhere to be found. This is getting effing tiresome.
Anyone know where imported movies go before they expire into the ether?

Unsupported File Type - Unknown Format iDVD08

Power Mac G5 1.8 SP - Fresh OS 10.4.11 - Fresh Install iLife 08 - Fresh Install FC6 - All Appropriate Apple Software Updates.
Hi Gang
Still don't care as much for iDVD 08, as compared to iDVD 06. I realize there are stability improvements, but something else always gets thrown out the door. Now the latest is that I cannot load QT files into any of the themes. These are legitimate files created in FC6.
http://www.locationstudio.net/iDVD08.jpg
Any ideas?
Thanx
Mike

ENIGMACODE wrote:
These are legitimate files created in FC6.
What codec are they in? If not sure, open the clip with QT Player and hit Cmd + I.

Unsupported file type: unknown | File type: Video_ts.bup

I have a home made DVD made on a Windows machine. I made a copy of the DVD with Toast 6 without a problem. However, when I try to import the same file into iDVD it gives me the notice stated in the caption -- unsupported file type: unknown. Does anyone know a way to convert Video_ts.bup into a supported file type?
Thanks,
Jim

I don't really know but feel doubtful as
DVD is as standard - interlaced SD-video with a frame rate of 25 fps (PAL) or 29.97 fps (NTSC)
the feeding it progressive material in HD and in some cases as 24 fps - must be problematic.
I would
a. Import my movie into iMovie
b. Share to Media Browser and as Large (not HD or other res. as result will suffer)
c. In iDVD import from Media button and Movie and here find Your movie and drop it into iDVD menu window
Yours Bengt W

.jpg/.tiff/.png unsupported file types in iDVD 7.1.1 ?

Updated to iDVD 7.1.1 and am now unable to correctly open an old .dvdproj created in iDVD '06.
Worse still, iDVD tells me that there are themes missing (They are all there, including my own 'favorite' themes, in the user/library/application support/iDVD and ./library/application support/iDVD.)
So, I try to recreate my 'favorite' theme from an existing bundled theme 'Sliding Panes' (as I did in the iDVD '06) and I get:
"Unsupported File Type: Unknown format
/Library/Application Support/iDVD/Themes/iDVD 5/0002SlidingPanes.theme/Contents/Resources/dropzonedefcontent.tif
In fact it's the same problem for any theme i try to use, including if I try to drop a .jpg image as a background...Always the same "Unsupported File Type" message...
So, I've reinstalled the iDVD updater to 7.1.1; dumped the com.apple.iDVD.plist; repaired permissions and still the same...
Where's the problem ?

I suggest you use this app / utility from apple's web site prior to reinstalling iDvd:
http://www.apple.com/downloads/macosx/systemdiskutilities/appdelete.html
Good luck.

IDVD unsupported file type with jpegs

Hi,
I am working with iDVD 7.1.2....and trying to insert jpegs and/or Tiffs into the opening drop zones.
I keep getting the error : "Unsupported file type : Unknown format"
I haven't had this error before. I am getting my files from iPhoto, and/or dragging from the finder.
What should I try?
Thank you in advance!

Try this basic troubleshooting fix:
1 - delete the IDVD preference file, com.apple.iDVD.plist, that resides in your
User/Home/Library/Preferences folder.
2 - delete the contents of IDVD'S cache folder: User/Home/Library/Caches/com.apple.iDVD.
3 - launch IDVD and try again.
NOTE: If you're running Mavericks or Yosemite go to your Home folder and use the View ➙ Show View Options menu to bring the this window:

How can a .mov be an "unsupported file type"?

I've saved a PowerPoint presentation as a .mov and it plays fine on its own (as a quicktime movie.) It also shows up as availabe file in my "movies" pane. However, when I try to drag it into a drop zone, I get the following error message: "Unsupported File Type: Unknown Format" but it's a .mov file!??
What's going on?
MacBook Mac OS X (10.4.8)

I'm going to answer my own question so others may benefit
After some serious thinking I did the following and it worked: I imported the .mov file (in this case a PowerPoint presentation) into iMovie where it became a simple clip, then saved that as a new .mov, and now it's suddenly recognizable to iDVD! Simple, huh? I bet it works with all kinds of "unsupported file types" as long as you can get them into iMovie...
MacBook Mac OS X (10.4.8)

I have exported my bookmarks in JASON format now when I restore this one its gives error " Unsupported file type"

I have exported my bookmarks in JASON format now when I restore this one its gives error " Unsupported file type"

Hello UbaidUQ, any luck if you rename the file with no capital letters = .json, (no .JSON)
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Red Box - Unsupported File Type - Large Tiff - Large Scans - 10,000 pixels

Hello All,
I am a user of Aperture 2.1, and I have grown to love the program except for one major issue. Large files that are imported into the program are simply unsupported.
I scan 6x7 medium format negatives (8649x10712 @ 530.2 megs) and 4x5 negatives (very large drum scans) into my system (new 8 core, 12 gig ram, 512 meg vidcard, 10.5.2) and the issues begin. A thumbnail is properly built. Once the thumbnail is selected, and a preview is built, the image appears briefly and is replaced by a red box soon with the text "Unsupported File Type". If I change views to full screen all I see is a red box with the same text. Ie. I can't work the image.
The files are perfectly fine. I work them in photoshop cs3 no problem, and I can view them with quick look preview no problem.
This is highly frustrating as I work primarily in larger formats and create large prints!
It seems like the bug occurs in files that have a side larger than 10,000 pixels. This is a massive issue to large format/panoramic workflow!
I have called Apple tech support and the techs claim ignorance. That could mean they do not know of the issue which does not bode well for a solution. I'm in the dark. Please shed some light!
Three questions:
Is anyone else experiencing these issues?
Is there a workaround that doesn't involve cutting file size?
Has there been any acknowledgment from Apple support regarding this issue?
I am most frustrated as Aperture is billed as a professional product, but it is unable to keep up with the demands of a working fine art photographer.
Awesome product but needs some adjustments!
photofl0w

William, thanks for your input, but I feel that your position avoids the primary issue. Aperture is a Digital Asset Manager, and as such, should be able to manage digital image assets.
From Aperture's Webpage: "See how Aperture lets you import, manage, and enhance your photos in one simple, integrated workflow." It says photos, not Raw photos. In fact, I'll take it one step further, in the tutorial CD that came with 1.5, the narrator mentions the 16-bit workflow in Aperture with Tiffs, more than once.
I purchased Aperture for management and integrated workflow. Apple states: "Now it’s even easier to cull through shoots, enhance images, manage massive libraries, and deliver stunning photos." No where does it say that the functionality of the program is limited to RAW files. Ie. Apple never mentions that Large .tif files are not supported.
I have 6x7 and 4x5 Scans, Masters, Working Images, Print files and Web images that I would like to organize, stack, label, rate, view versions simultaneously on my second screen, sort, arrange, and keyword. The program's basic functionality is thwarted by an issue that Apple has not owned up to.
If Apple had mentioned in its literature that large .tif's weren't supported I would not be posting this, as I would not have purchased the software. But nowhere, not in phone conversations with Apple Techs (3), not on their own Forums where other end users have hit a massive workflow brick wall, and not even after I mentioned to a One on One guru, has Apple said, oh, yeah, we are aware of it and working on it. There is no transparency here.
Now, I have purchased Aperture, learned it, and imported thousands of files into it. I like the program as I have seen it function with smaller files perfectly, but this large file issue needs to be overcome.
Regarding editing images, yes I use photoshop for the majority of my post-production. I then use a finely tuned Colorburst Rip on a nice Epson for my Fine Prints. Those are the functions of the respective programs. Aperture is a DAM, a program that among other things allows the end use to manage their files effectively and maintain a strong workflow.
Regarding space - esata is a beautiful thing.
photofl0w

Unsupported file type

I have a Droid Razr but I need some assistance. The phone has the Kindle App which I have no problem with so long as the book was directly from Amazon. The problem I have is that I get most of my books from other book sites and would love to be able to read read them on my phone. When I email the book to myself to download it to the phone, the attached book has the message "Unsupported file type" and I am not able to download the book at all.
Does anyone have any information about this and how I can get MOBI books loaded onto the phone? I have convertrd the format to PDF in Calibre and can download those and then I put them into the Kindle folder. I can then open them using the Kindle App. But in the Kindle app you don't have any of the options you would have if the book were bought from Amazon.
Does anyone else have this problem or know of a way around this? Thanks much for any advice

I just think it's odd that if I get an email with a book attached, the
attachment shows Unsupported file type. And then you can't do a thing with it.
You don't even get an option of any kind. I think at this point I am going
to forget even trying to use Kindle on the phone. I don't want to have to
go to all the hassle of connecting it to the PC. The only time I would want
to use it on the phone would be if I was traveling and received a book, it
would be great to just be able to download it to the phone.
In a message dated 2/26/2012 10:29:24 A.M. Eastern Standard Time,
[email protected] writes:
(http://community.verizonwireless.com/)
(http://www.verizonwireless.com/b2c/index.html)     (http://www.verizonwireless.com/b2c/explore)
(http://www.verizonwireless.com/b2c/store/controller?item=phoneFirst&action=viewSho
pIndex)    (https://wbillpay.verizonwireless.com/vzw/nos/topline.jsp)
(http://support.verizonwireless.com/clc/)
Re: Unsupported file type
created by amyrg (https://community.verizonwireless.com/people/amyrg)
in DROID RAZR by Motorola - View the full discussion
(https://community.verizonwireless.com/message/787139#787139)

Unsupported file type (.mov)

I am using Adobe After Effects CS4 (9...)
I am trying to create Andrew Krammer's ,,crumble" effect (http://www.videocopilot.net/tutorial/procedural_crumble/)
If you skip at 23:44 you will see that he is adding an imported .mov file.
Everytime i try to import a .mov file, i get the following error: After Effects error: Can't import file "NAME.mov": unsupported file type or extension. ( 0::1 )
I think I have what I need: QuickTime 7.7.1 (it's the latest version I found, right from Apple's website)
(I don't know if this really helps:) When i click File>Export> QuickTime is disabled, not selectable. It says: QuickTime 7.4.1 or later required (even though i have 7.7.1)
I do not really want to convert the .mov into anything else because I saw that the .mov file (from Andrew Krammer's video) don't display the background, only the dust (in my case). Other video types DO display the black background. The files I try to import to AE work (they can be opened with QuickTime, no errors)

What is your OS? After Effects requires QuickTime. Is your AE up to date?

Unsupported File Type : Unknown format - idvd surely knows .mov

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