Unsupported file, unable to play

Im going crazy. Ive just bought a Mac, installed the Nokia Mulitmedia Transfer and have loaded my mp3s onto my Nokia n73 phone. The audio files are all there in my music folder on the n73, artist names and everything are correct, but when I try and play them I get an "unsupported file. Unable to play" message. Ive tried everything I can think of to get them to play but cant get them to work.
The weird thing is, before I bought my Mac 2 weeks ago I had a Toshiba PC. I keep all my mp3s on a an external hard drive and used to use Nokia PC Suite to load my mp3s onto my n73 when I had the Toshiba. The mp3s used to play fine on my n73 and there were no issues. Now that Ive switched to the Mac suddenly my n73 wont support the same exact files it would back when I had my Toshiba.
Does anyone have any idea what is going on? Can anyone help me and get my music working on the phone? Please......
=Ded

08-Dec-200709:23 AM
deddy wrote:
Im going crazy. Ive just bought a Mac, installed the Nokia Mulitmedia Transfer and have loaded my mp3s onto my Nokia n73 phone.
[...snip...]
I keep all my mp3s on a an external hard drive and used to use Nokia PC Suite to load my mp3s onto my n73 when I had the Toshiba. The mp3s used to play fine on my n73 and there were no issues.
[...snip...]
=Ded
i use the NMT software on my mac also, and have no issues.
here are my ideas:
1. any chance the filenames are improperly read by macosx?
- just browse the files and look for odd symbols in the names like small squares, or any other odd symbol. windows has a strange way of supporting extended character sets as well as long filenames and this can result in strange file names. if you have this problem, you'll likely see it on lots of files, so dont worry about checking every file. just skim through them briefly.
2. are you using itunes? NMT has nice itunes integration, which i use. i havent tried manually copying the files to where they belong, but it sounds like you may be doing this.
- if you ARE using itunes, the problem might be due to the itunes library being in a non-standard location (the external disk). lots of people have had issues with applications being moved out of the standard location (dont move isync, you'll stop syncing) so perhaps this affects data as well. lets assume this is not your problem for now, but keep it in mind. maybe you can copy a few tracks over to itunes and see if just hose few play properly.
- if you are NOT using itunes, could you describe the process you are using? do you use the device browser to drag and drop files to a microSD card? do you use bluetooth device explorer to send files? what exactly are you doing - i'll reproduce it on my machine to see that it works/fails.
3. NMT provides the ability to transcode files. you can adjust his, but the default settings is to only transcode files taht the device cannot play natively. this is not likely your problem.
4. when you copy music to the phone, the NMT software does not "refresh" the phone's local library database. if you had music there before, then perhaps the database is stale.
- open the music player. click options->refresh. (if this is not an option, then you are too deep in the interface, you need to click 'back' until you are at the main interface window. that sounds more complicated than it is - just look at the label for the right-soft-key. if it says 'back' click it. keep clicking until it says 'hide' but do not hide the app. now options->refresh will exist)
good luck
N95-1 ---> N97-NAM ---> N900 ---> E7-00 + N900 (I use them both)
(N95 was pretty good, N97 had potential but utterly failed to deliver, N900 is absurdly good. Those of you wondering, "should I try N900/Maemo/MeeGo"? The answer is a resounding YES)

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