Unsupported Image Format - but only on one machine ....

Hi,
I imported some images into my Aperture library last night. The library is located on a Time Capsule which has over 300Gb of free space. Overnight, I left it processing thumbnails and in the morning I woke to a message reporting I was running critically low on disk space. Which I wasn't, still over 300Gb. How odd. Anyhow, since then, I've not been able to open ANY of the images within the library. All, going back to 2006 which have been working fine until now, come up with the "Unsupported Image format" message.
I have rebooted my Mac, rebooted my Time Capsule, copied the library to the desktop of my Mac, deleted my preferences file, but nothing works. I tried to create a new project and that was fine. I imported one of the images from my camera and that worked fine in the new project. I tried copying the project file from my existing library to the new one - and I get unsupported image format.
So, I started to panic - you're not telling me I've lost ALL my photos since 2006?! But then I tried looking at the library on the Time Capsule from my Macbook Pro. It worked fine.
So it seems that the problem isn't so much with the library as with something in the Aperture install on my iMac which has become corrupted.
Any ideas on how to give it a kick up the bum (I'd prefer not to have to reinstall).
Also, this has kinda scared me. If the library fails, I'll lose all my photos? That's pretty cruddy. Can I make Aperture store my photos as individual files rather than one big library, so I can recover them if the library becomes corrupted?
Thanks for your help!

Thanks for your help.
I'm using Aperture 2.1.4, sorry I should have mentioned that in my original post.
I've installed the RAW Compatibility Update nonetheless, but no joy.
I did a consistency check on the database and nothing came up. Then I did a rebuild and it almost worked. Luckily, I did this on a copy of the library. It removed most of my images from my library, but those that remained (which were a seemingly random subset of my whole library) were fine.
I'm now making another copy of the library from the Time Capsule
It's strange that it would be a problem with the database if it works fine on my MBP, don't you think?
I'm out of ideas!

Similar Messages

  • Unsupported image format after moving from one project to another

    I scanned several thousands of images to my Aperture library. Went thru all of them providing adjustments to many of them, keywords to all of them and adjust date/time to all of them. All of the pics were visible, format is jpeg.
    This is a managed library (all pics within Aperture db).
    This morning started to restructure the project files (had three of them). After moving couple of hundred images to newly created project file I started seeing "unsupported image format" red screen after clicking the jpeg. 20-30% of the pictures clicked showed on viewer "unsupported image format".
    Tried regenerating the previews. Tried command-option start with first fix the preferences option. Then with rebuild option.
    Tried moving the pictures back to their original project file.
    No joy... Still 20-30% of the pictures show the "unsupported image format".
    Aperture 2.1.
    Amy other tricks I could try?
    Reported this to Apple aperture feedback of course.
    --h

    Link the two Macs together: there are several ways to do this: Wireless Network, Firewire Target Disk Mode, Ethernet, or even just copy the Library to an external HD and then on to the new machine...
    But however you do choose to link the two machines...
    Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
    Then launch iPhoto. That's it.
    This moves photos, events, albums, books, keywords, slideshows and everything else.
    +Note: there is no importing involved+
    The thumbs appear, but the images are added 2 or 3 times each and the events are all messed up.
    This happens when you import one Library to another, which you've done by drag and drop:
    Creating a black library and over writing the new with the old.
    Your problem is arising because of the Network Share. iPhoto needs to have the Library sitting on disk formatted Mac OS Extended (Journaled). Users with the Library sitting on disks otherwise formatted regularly report issues including, but not limited to, importing, saving edits and sharing the photos.
    Regards
    TD

  • "Unsupported Image Format" error ONLY on exposures longer than 4 minutes

    When importing my photos to Aperture, I get an "Unsupported Image Format" error, but ONLY on images where my shutter was open for longer than 3 minutes or so.  I'm looking at Aperture right now, and I've got one shot that was 184 seconds long - no problem. Next shot, 240 seconds - ERROR.  I shoot everything in RAW and have no trouble with any of my "normal" exposure shots - thousands of them.  Error shows up only with the shots where I've locked the shutter open for more than 4 minutes.
    What the heck is up?  I'm *assuming* it's a problem with Digital Camera RAW in OSX, as Preview.app is also unable to display the image.  Photoshop CS6 and Lightroom 4 have no trouble with these images.  Even in Aperture, I see a low-res preview of these "error" images for about two seconds before the error message replaces it.
    Aperture 3.4.5
    Digital Camera RAW 4.07
    Nikon D600 (latest firmware) shooting .NEF RAW files, all images imported directly into Aperture from SD card in computer's slot
    OSX 10.8.4

    This problem, unsupported image format for long exposures, has been reported on and off for some time now.
    Its not an easy search to phrase but for example I found this Aperture 3 will not recognize RAW files obtained from long ... at dpreview from a while back.
    Sorry to say there are no resolutions that I can find. You might want to try and get in touch with Apple. They don;t make it easy to get software support even on there 'pro apps' but if you start with the normal Mac support number you might get to someone who can help.
    Additionally you can leave feedback by going to Aperture->Provide Aperture Feedback. There is a setting to report bugs.
    Sorry I don;t have anything better to report.
    good luck, post back if you find out anything
    regards

  • PDF Text Blurry Fuzzy... but only on one machine...

    I could really use your assistance. When viewing a PDF, one user can see the PDF text with great clarity, but the same PDF viewed by other users, the text appears fuzzy / blurry. I've tried to massaged about every Preference I could (within Acrobat) and through Windows 2003, but nothing worked.
    The machines (corporate image) are (should be) identical as is the hardware.
    Has anyone successfully resolved this issue?

    Thanks for your help.
    I'm using Aperture 2.1.4, sorry I should have mentioned that in my original post.
    I've installed the RAW Compatibility Update nonetheless, but no joy.
    I did a consistency check on the database and nothing came up. Then I did a rebuild and it almost worked. Luckily, I did this on a copy of the library. It removed most of my images from my library, but those that remained (which were a seemingly random subset of my whole library) were fine.
    I'm now making another copy of the library from the Time Capsule
    It's strange that it would be a problem with the database if it works fine on my MBP, don't you think?
    I'm out of ideas!

  • N80 System Error on Sync...but only on one machine...

    Hey all,
    I just started getting the dreaded "System Error" when syncing my N80 (up-to-date firmware) with PC Suite (up-to-date) on an XP box. I've read all the posts on this topic I could find, and in the past, I've always just shrugged, formatted, and gone on with my life...
    But this time is weird - this time, it happens when I cable sync to my work machine, but NOT when I bluetooth sync to my home machine. Wah-huh?
    Anyone have any advice on what to look for on the cable-sync (Nokia-approved USB cord) machine? I'd love to avoid formatting once again...
    Thanks!
    Dave

    This is my problem to. I try to syncronize my N80 with Outlook. I have PC Suite 6.84.10.3 on XP SP2.
    Syncronizing allways stops after 1369 elements, program displays "Waiting for Nokia N80..." while phone displays "System error".

  • Recurring "unsupported image format" Aperture 2

    Please please help.
    i previously had issues with the "unsupported image format", but had the issue fixed with an update.
    NOW, when i opened Aperture, all the thousands of images i have taken and successfully edited are suddenly once again "unsupported image format"
    They are only the RAW images, Jpegs remain normal. Canon 450D, Macbook Pro 17"....
    Please help

    thanks.
    that's kinda my gut instinct about Ap2 and Lion too. I'm talking to Apple about this too but, guess what, they haven't come back with a conclusive answer yet - hence i'm scouring the forums to see if anyone else has already asked Apple the same question and got a definite yes or no out of them.
    i've bought and tested Lion and like many of the new features and dislike quite a few too, but given the choice, i'd probably stay on SL for Ap2 (and Front Row, Apple!!).   But my hand may be forced as my SL machine is dying and Apple say they won't repair but will give me a new MBP - which only comes with Lion - and Apple have confirmed that the new MBP firmware will not run SL...    hence my frantic scramble to see if I can still run Ap2 on Lion
    My gripes with Ap3 are too numerous to mention and here isn't really the place to discuss but biggies for me are the removal of gridlines from the Straightening tool and the removal of the ability to use a single keystroke to go from Ap3 windowed Browser mode to viewing a single image in Ap3 full screen - yes, you can go from Ap3 full-screen Browser mode to single image with a keystroke, but staying permanently in Ap3 full-screen Browser mode is not possible as many actions are not available in Ap3 full-screen mode and you have to go to Ap3 windowed mode to access them - in fact some actions actually kick you out of Ap3 full-screen Browser mode back into Ap windowed mode...
    if that makes any sense... had to insert 'Ap3' a lot to avoid confusion with the new Lion full-screen mode or i end up saying things like 'changing from Lion-Windowed-Aperture-Windowed mode to either Lion-Full-Screen-Aperture-Windowed mode or Lion-Full-Screen-Aperture-Full-Screen mode...'
    was hoping when they'd have tidied that up a bit with Lion - maybe Ap4?

  • Aperture 2.1.4 - 'unsupported image format'

    Aperture has suddenly gone haywire. All photos apparently lost as they all disappeared and 'unsupported image format' appeared for each one instead - but at the same time they are all showing in the thumbnails at the foot of the screen. They are all JPEGs. So I reinstalled the program, etc and now all photos reinstated except for all scanned images (from various Albums) and a few ordinary photos from one Album. Those exceptions are all JPEGs. I have tried the possible solutions on Apple's 'Aperture 2: Troubleshooting Basics' page but they do not help. Some, but not all, of the missing photos will also not appear when I go into iPhoto and go to File - Show Aperture Library. But some do. Does anyone have any ideas? Thank you.

    Thanks. The short answer is No. The best situation is from the most recently reinstalled version of Aperture where the result is as described in my previous post. Older versions all seem to be corrupted in the way I described.
    A longer answer involves another problem I had. I add geo metadata (probably the wrong term!) to my photos so that, when imported to a mapping program, they show where they were taken. Then, when I put those photos on my iPhone, the mapping feature (Places) also showed where the photos were taken. But then, without warning, all this data was lost from the phone and the mapping feature no longer worked, although it continued to work on the computer. I asked the Genius people at an Apple store about this, but they had no idea and could not help. Now, in respect of the photos restored in Aperture where the 'Unsupported Image Format' message no longer appears, the feature has started working again on my phone.

  • I have a fujifilm X100, at first there were no issues viewing my RAW photos but now all of a sudden the pictures come up as "unsupported image format"

    I have a fujifilm X100, at first there were no issues viewing my RAW photos but now all of a sudden the pictures come up as "unsupported image format".  How do I fix this?

    No, I did not do any updates between the time that the files were viewable and when they were not.  I was actually without an internet connection for a few days when the problem started.  I reported the bug to apple and have since been contacted by them asking for a few sample images so they can figure out the problem, so I'm hoping they come up with an answer for me.

  • Unsupported Image Format - One culprit

    I would receive this message for any RAW formatted file within Aperture. ...even the provided example files. Through trial and error, I found that Unsanity's Fruitmenu was the culprit. Luckily this 'hackie' has the ability to exclude applications.
    Problem solved!!

    I just attempted to import NEF files into aperture. All show up in import window but upon importation I get 'unsupported image format' indication.
    What am I to do?

  • Change image size (but only one value)

    Is there a way to resize an image using Automator but only change one of the values? Example, I have images (.jpg) that are 1440x1080 but I want to change them to be1920x1080.
    Dual 2.7 G5/ Dual 2.0 G5   Mac OS X (10.4.6)   30" Apple Monitors, Final Cut Studio

    I am exporting a still image from a HDV timeline in Final Cut Pro. The problem is that the video originally is 1920 x 1080 but when you bring it into FCP it makes it 1440 x 1080. While editing, FCP makes the video look like the original resolution, but when a still is exported it looks smashed in from the sides. Bringing it in to Photoshop I just change the resolution from 1440 x 1080 to 1920 x 1080 the picture looks like the original video resolution. I offen times have several stills and I was looking for a quick way to change them quickly. I work with our police department and get various videos to make still images, then they email the pictures to other police agencies. Our countywide drug enforcement agency is going to get a new video camera and I think they should get a HDV camera, the stills from HDV is much better that from regular DV video.
    Dual 2.7 G5/ Dual 2.0 G5   Mac OS X (10.4.6)   30" Apple Monitors, Final Cut Studio

  • "Unsupported Image Format" all of a sudden, with previously workable files

    Folks,
    I've got an issue that seems very strange indeed.
    Months ago, I bought a Pentax K20D. I also bought a 17" MacBook Pro and Aperture. Camera and Aperture played well together.
    I encountered the known issue with white spots on the image when using the 2-second timer for long exposures. I read about how the Pentax firmware update 1.01 changed the EXIF Make information, causing Aperture to be unable to read the K20D PEF RAWs. So I waited.
    When Aperture 2.1.1 was released (and I think the Apple RAW update), I installed both of those. When I heard through this forum that the updates fixed the problem, I also updated my camera's firmware and confirmed that it worked.
    So smooth sailing for a few months on Aperture 2.1.1, OS 10.5.3 (or .4, I forget), and K20D firmware 1.01.
    Then I bought a Mac Pro 8-Core with 10.5.4 on it. I sold the 17" MacBook Pro. I used the Migration Wizard to move my user account from one machine to the other, but did a fresh install of all applications. (I've been an Apple tech for the past 7 years, and have various certifications. I know the user transfer process isn't perfect, but it should have the following results... read on)
    Now, in Aperture 2.1.1 on 10.5.4 with all updates, PEF RAWs taken with K20D firmware 1.01 that were previously edited, manipulated, etc just fine on my MacBook Pro say "Unsupported Image Format" in a big reddish-black box when I try to view the master. If I switch to Quick Preview, it displays just fine, but is un-adjustable. Additionally, any NEW images I copy from my K20D show in the Import window as being 0x0 pixels (or occasionally 160x120 pixels) and will only show a tiny preview or "Unsupported Image Format." All PEF RAWs taken with K20D firmware 1.0 are just fine.
    So here's what I've done:
    1) Tested a fresh install of 10.5.4 on another HD in the Mac Pro. Installed Aperture 2.1, updated to 2.1.1. This should be perfectly clean. It gives the "Unsupported Image Format" error with any new images from my K20D. Copying the library from my other partition gives the same problems as described earlier.
    2) Tested a fresh install of 10.5.3 on another partition in a Macbook Pro. Installed Aperture 2.1, updated to 2.1.1. Applied the Apple RAW update and iLife enhancements. It gives the same errors as before.
    3) Tested a fresh install of 10.4.11 on another partition in a Macbook Pro. Installed Aperture 2.1, updated to 2.1.1. This worked perfectly for all PEFs and DNGs.
    4) Took a month-old backup (from when everything was working just fine) of my Aperture Library and loaded it into all of the above configurations. Same results!
    So what is the deal here? Aperture all of a sudden can't read images that it itself was able to edit a month ago? How come it works just fine in 10.4.11? This seems really messy. I have essentially lost a lot of the work I've put in.
    I can use DNGs moving forward, but my past work is now messed up, and the DNGs are almost 75% bigger than the PEFs!
    Anyone have any ideas for resolution or should I just call Apple?
    Message was edited by: MonsieurBon

    If it's any consolation, I had the EXACT same problem today; just opened Aperture 2 and my entire library of images shows "unsupported image format' -- the thumbnails are still intact but clicking on any image suddenly shows the red screen.
    Same situation, these images were previously editable and accessible. We had a power outage an hour ago and initially I thought my library had crashed, but I was not actually using Aperture 2 at the time of the outage so I don't think that's the case.
    Given the relatively sparse attention Apple gives to these forums, I don't expect there will be a quick response.
    I have Leopard 10.5.4 installed, I don't have access to another version of the OS to see if I can get it work. If I'm not mistaken, wasn't there a series of Software Updates recently? I click on these without really checking the apps that are affected; could Aperture have been one of the apps 'revised' by the recent update?

  • CR2 as "Unsupported Image Format" on Aperture 2.1.2?

    I just installed aperture on OS 10.5.5 and immediately installed the available update via Software Update. Then, I imported a day's worth of shooting from my EOS 1D Mark iii (one of the models listed on Aperture's Supported Raw Formats webpage - http://www.apple.com/aperture/specs/raw.html). The .jpegs display fine but my CR2 images only appear as preview thumbnails - when I click on the preview a red box appears with the text: "Unsupported Image Format." I'm a bit incredulous that Apple would fail to support this enormously popular image format - say it ain't so.
    Message was edited by: Alexandra Latta

    Excellent information that confirms my experience. It has only happened to me in the midst of an editing session, and has always been corrected by a restart of the application.
    I don't know if it answers Alexandra's original question.
    I have also found that Aperture has gotten progressively slower over the last few months, perhaps a function of a growing managed library?? It's to the point where if I edit to fast, I'll start getting beachballs, and have even had the app quit -or go to the red screen/unsupported file type message.
    I don't have the latest machine, but it is a fast one, (Mac Pro Quad 3.0 Ghz 11 gb ram and the nVidia 8800 GT graphics card driving 2 23" Cinema Displays) My startup drive is a 750GB Seagate Barracuda partitioned 250/500 with everything but the Aperture library on the 250 partition (100 gb free space left) and only the Aperture library on the 500 partition (aprox 200 GB free). (there are also 3 more 750 gb drives in the machine for Time Machine & other stuff.
    This machine should be really fast (it once was) so I may be doing something wrong, but can't figure what is wrong.
    Is anyone aware of an article on speeding up aperture? My previews are limited to the default (2500 x2500 aprox) yet my activity window always seems to have a backup of previews to be built once I'm going in an edit session.
    Any advice would be appreciated.
    Thanks

  • Nikon D5000 RAW "Unsupported Image Format"

    Well here's another one for the Unsupported Image Format category. I just received a Nikon D5000 took a hundred or two shots in RAW format only to find after importing them to Aperture a row of thumbnails. Now if only after clicking on a thumbnail for viewing it displayed the image and not "Unsupported Image Format".

    all set with adobe raw 5.4, i grabbed the converter because the plugin is a p.i.t.a. and the installer isn't very friendly if you delete the plugin and try to start over. available from the labs at: http://labs.adobe.com/wiki/index.php/CameraRaw5.4
    i wouldnt expect apple to add compatibility till 10.5.8. its a big name and soon to be popular machine. so i would bet on it. but when that comes, id also bet to be a long time from now.

  • What's with the occasional "Unsupported image format" errors?

    I get this error randomly -- suddenly Aperture can't show me anything but a brief flash of the image, and then I get the maroon screen "Unsupported image format" error. Restarting Aperture returns things to normal. I've seen this in both version 1.5.6 and 2.
    I can count on this occurring about every hour or so. This is quite frustrating. I use CR2 files almost exclusively, written from a Canon 5D.
    Any ideas or workarounds for this behavior?

    I was getting this all the time with 1.5, I have not seen it yet with 2. I think it's a memory thing, it happens more quickly if I am running Safari and other stuff. Sometimes quitting Aperture then starting again does the trick, more often shutting the machine down and rebooting clears it. I also have some very large tiff's in the library, Aperture can't (I've not tried it in 2 yet) cope with them, always the unsupported error message. These files are between 300mb to 1gig, sometimes it justs hangs on to the 300mb but mostly not. By the end of the day it was a real problem, I could only export images 2-3 at a time, if I tried to email 10 low res I would get either an out of memory warning or unsupported etc.
    Something holds onto the memory somewhere either in Ap or Safari or all things running.
    Kevin.

  • Why do G3 raw files show as "Unsupported Image Format" in Aperture?

    I am moving towards shooting in raw, and as an experiment I imported some sample raw files from the publicly available text images on the Photography Blog. When I try to look at these images, I get a black screen with a warning triangle and the message "Unsupported Image Format". This happens for all the different raws, including some G3 raw files (.rw2). Oddly, it can read the EXIF metadata and has all the information about shooting settings etc. If I import the same files into iPhoto, it displays the images properly and allows editing, etc.
    I have a workaround, which I've also tried with my Fuji X10 raws (still not supported on MacOSX), of running them through the Adobe DNG converter, and then looking at the dng files which seem to work fine. But it's a pain.
    This has to be one of those simple "D'oh" things, but I can't see what I'm doing wrong!

    Thanks Leonie, the second part revealed that I have been an idiot, although the behaviour is still surprising. The folder has a mix of DMC-G3 raws, Fuji X10 raws, and DNG files produced from both. For the Fuji X10 files, the DNGs produce images and the raws produce the "Unsupported file format" message. The latter is not surprising, the former a little surprising (as I've heard that DNGs only work when the associated raw works). The last two remarks don't directly address my problem (or perceived problem), but they perhaps set the frame for my expectations.
    For the G3 files, when I look at it more closely, the G3 raws DO display correctly, while the G3 DNGs give "Unsupported file format". I had managed to fool myself into thinking it was the other way round (Aperture does rather hide the full file name).
    So I was completely wrong, Aperture does support DMC-G3 raw, it's just it's DNG support that's a bit weird. However, it's on my side if I need to use X10 raws (via the DNG step). In fact so far I've given up the latter, as the noise levels are so much greater than in Fuji's in-camera JPEG conversion.
    So, thanks very much for your help. Now I remember the first rule of system support: never trust what the customer tells you! (I know you're not really customer support, but I guess the same rule applies.) Thanks again

Maybe you are looking for

  • Updating AVI Video Drivers results in blue screen of death

    Creating a CD in Premiere 9 resulted in the program closing.  I was told to update video and sound drivers.  First I used the option in Device Manager, then I used DriverUpdate.  The computer now frequently gets the "blue screen of death," with refer

  • Favorite Podcasts not showing artwork

    In the My Favorite Podcast, the Artwork is not showing, just the generic image. How can I get them back without have remove them all from my favorite list and re-adding them.

  • Email bugs

    i am on firmware 3.1.2(7D11) and am running itunes on version 9.0.2.25 i recently started having the issue of having different languages show in the preview from the message itself in my emails. i occasionally have email sent to me in korean. sometim

  • VA01 - Sales Order - Cannot select Material relevant to Customer

    Hi Gurus, I tried to create a sales order VA01. I have put a SP and when I try to select his matching material, the system cannot find it when pressing F4 into the item field. However, both customer and material have been created for: - Same Sales Ar

  • When I open FF a tab is created for each of my add-on

    When I open FF a tab is created for each of my add-ons. I have to close each tab manually or use "close other tabs".