Unsupported image format error

Hey folks,
I've read several older threads on this topic and have not seen any new information. I am hoping there is a fix and someone out there knows it.
When I fired up aperture today I discovered that all of my images display with the dreaded unsupported image format error.
Thinking that my 215gb library had gotten too large, I tried to create a new library. Same result. When I import new images from my Canon 40D they show as a tiny preview and then quickly turn to the red message. It appears the raw files are not even imported into the library.... which made me think permissions. I repaired permissions and went so far as to set my ~/Photos/ to 777 ... still no dice.
I tried rebuilding my library - did not help
I have tried restoring from TimeMachine backup - no help
I deleted the plist and ~/Library/Application Support/Apreture - no help
I'm getting really worried that I have lost my library. I understand that the files are still there, but what about my edits and metadata. Seeing that this is a wide-spread issue is not helping my situation.
Any suggestions? Thanks in advance!

Good questions and thinking! I was vague about the chronology.
I first noticed the issue when I intended to import some images on my iMac which is home to my main 200+gb library. I never even got to the importing stage b/c I saw red, literally, when I launched the app.
I then created a new library and tried to import.
My final stage was to import onto the MBP, different machine, different library.
As for updates, I had applied the Dec. updates to the iMac but not the MBP.
While I know this will destroy my crediability as a troubleshooter (if you saw my images you'd know I have none as a photog ) I have realized that my Canon 40D somehow got switched into a custom mode during a few of the shots causing it to go into Canon's sRAW. I think that accounts for the behavior of the imported images on the MBP. It does not, however, account for my entire library turning red on the iMac.

Similar Messages

What's with the occasional "Unsupported image format" errors?

I get this error randomly -- suddenly Aperture can't show me anything but a brief flash of the image, and then I get the maroon screen "Unsupported image format" error. Restarting Aperture returns things to normal. I've seen this in both version 1.5.6 and 2.
I can count on this occurring about every hour or so. This is quite frustrating. I use CR2 files almost exclusively, written from a Canon 5D.
Any ideas or workarounds for this behavior?

I was getting this all the time with 1.5, I have not seen it yet with 2. I think it's a memory thing, it happens more quickly if I am running Safari and other stuff. Sometimes quitting Aperture then starting again does the trick, more often shutting the machine down and rebooting clears it. I also have some very large tiff's in the library, Aperture can't (I've not tried it in 2 yet) cope with them, always the unsupported error message. These files are between 300mb to 1gig, sometimes it justs hangs on to the 300mb but mostly not. By the end of the day it was a real problem, I could only export images 2-3 at a time, if I tried to email 10 low res I would get either an out of memory warning or unsupported etc.
Something holds onto the memory somewhere either in Ap or Safari or all things running.
Kevin.

"Unsupported Image Format" error ONLY on exposures longer than 4 minutes

When importing my photos to Aperture, I get an "Unsupported Image Format" error, but ONLY on images where my shutter was open for longer than 3 minutes or so. I'm looking at Aperture right now, and I've got one shot that was 184 seconds long - no problem. Next shot, 240 seconds - ERROR. I shoot everything in RAW and have no trouble with any of my "normal" exposure shots - thousands of them. Error shows up only with the shots where I've locked the shutter open for more than 4 minutes.
What the heck is up? I'm *assuming* it's a problem with Digital Camera RAW in OSX, as Preview.app is also unable to display the image. Photoshop CS6 and Lightroom 4 have no trouble with these images. Even in Aperture, I see a low-res preview of these "error" images for about two seconds before the error message replaces it.
Aperture 3.4.5
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This problem, unsupported image format for long exposures, has been reported on and off for some time now.
Its not an easy search to phrase but for example I found this Aperture 3 will not recognize RAW files obtained from long ... at dpreview from a while back.
Sorry to say there are no resolutions that I can find. You might want to try and get in touch with Apple. They don;t make it easy to get software support even on there 'pro apps' but if you start with the normal Mac support number you might get to someone who can help.
Additionally you can leave feedback by going to Aperture->Provide Aperture Feedback. There is a setting to report bugs.
Sorry I don;t have anything better to report.
good luck, post back if you find out anything
regards

Raw Files Appear Deleted or Corrupted Suddenly in Aperture with Unsupported Image Format Error

I have been using Aperture 3, latest update, for the past year. Today, I tried to import new raw files from my new Sony RX1r and, as far as I can see, all raw files in Aperture give the "Unsupported Image Format" and alert symbol in the library where not only new files should be, but also ALL PREVIOUS RAW FILES. These files do no even show up as existing in the iPhoto Library.
This is, needless to say, distressing, as hundreds and hundreds of photos seem lost. Also, the files show a reduced pixel size and file sizes all go to .5 Mb. Some of the photos seemed to show up initially and look fine until I tried to open them, then they all either disappear or show the Unsupported Image Format instead of the opened file. I have tried rebuilding the iPhoto library, but no help.
I have looked in these discussions and see similar problems with Aperture. Perhaps, Apple has not made an update for the RX1r from the RX1 for raw files, but why should all older raw files now be corrupted, especially those recently made with my Olympus OM-D? Had no problem with Aperture until this disaster.
Please help.
William

Just an update. Restarted computer and attempted rebuilds of iPhoto library a couple more times and finally files and photos mostly recovered, except for those I had tried to open. Aperture seems to have a problem, or a host of them, dealing with RAW files, and there is no update yet for the Sony RX1R for Aperture or iPhoto. Lightroom 5, on the other hand, seems to work great with these files directly, so that will be where all photos go for now. Will iPhoto and Aperture just become old archives? It is so infuriating that Apple does not allow for simple importing and exporting compatibility with such an excellent program as Lightroom 5 just to protect their somewhat poorly supported Aperture. I've been a staunch Apple supporter and user since the 80's, but having more doubts about the direction this company is taking.

Unsupported Image Format Error- Damaged files???

I have been working a series of pictures (all .jpg) and doing some editing. Pictures were fine.
I went back in today and a fair number of pictures are now indicating unsupported image format and just show red. I can see the image in the thumbnail and briefly if I press "M" or click on the red background. The image will flash and then go back to the red-background with "unsupported image format" message.
What happened?
Can I get back to the Master somehow and save the image?
Are there certain edits you shouldn't try in a .jpg (vs. RAW) file??
I am afraid to do more work on the pictures for fear of damaging more files.
Thanks.

Hi Pittsburgh,
I don't have a quick fix except to go and find the master file. If you're using a referenced file, this should be easy enough; just navigate to the place you're storing all the masters. If you're storing all your master files in your Aperture library, this can be opened by right-clicking the library icon, and selecting "Show package contents". You might need to do this 3 or 4 times to navigate through the library, folders, projects and import groups etc, but it is possible to dig right down to the originals.
Once you've found the original file, how does it look? Can you open it with other apps? (Be careful not to save any changes to this file). Is the file there?
If you can answer this question, you'll give us more info to work with and a better chance at resolving your problem.
Of course you could look up this problem in your manual, or Time Machine back a while and restore either file or the project. But these are last ditch efforts (the manual especially
Andrew

How I fixed the "unsupported image format" error for RAW files

After deleting the .plist file stopped working, I decided to go ahead & reinstall Aperture and...voila--problem fixed. RAW files are again displaying without any trouble (just like they used to!)
G5 2.3DP Mac OS X (10.4)

Just an update. Restarted computer and attempted rebuilds of iPhoto library a couple more times and finally files and photos mostly recovered, except for those I had tried to open. Aperture seems to have a problem, or a host of them, dealing with RAW files, and there is no update yet for the Sony RX1R for Aperture or iPhoto. Lightroom 5, on the other hand, seems to work great with these files directly, so that will be where all photos go for now. Will iPhoto and Aperture just become old archives? It is so infuriating that Apple does not allow for simple importing and exporting compatibility with such an excellent program as Lightroom 5 just to protect their somewhat poorly supported Aperture. I've been a staunch Apple supporter and user since the 80's, but having more doubts about the direction this company is taking.

"Unsupported Image Format" all of a sudden, with previously workable files

Folks,
I've got an issue that seems very strange indeed.
Months ago, I bought a Pentax K20D. I also bought a 17" MacBook Pro and Aperture. Camera and Aperture played well together.
I encountered the known issue with white spots on the image when using the 2-second timer for long exposures. I read about how the Pentax firmware update 1.01 changed the EXIF Make information, causing Aperture to be unable to read the K20D PEF RAWs. So I waited.
When Aperture 2.1.1 was released (and I think the Apple RAW update), I installed both of those. When I heard through this forum that the updates fixed the problem, I also updated my camera's firmware and confirmed that it worked.
So smooth sailing for a few months on Aperture 2.1.1, OS 10.5.3 (or .4, I forget), and K20D firmware 1.01.
Then I bought a Mac Pro 8-Core with 10.5.4 on it. I sold the 17" MacBook Pro. I used the Migration Wizard to move my user account from one machine to the other, but did a fresh install of all applications. (I've been an Apple tech for the past 7 years, and have various certifications. I know the user transfer process isn't perfect, but it should have the following results... read on)
Now, in Aperture 2.1.1 on 10.5.4 with all updates, PEF RAWs taken with K20D firmware 1.01 that were previously edited, manipulated, etc just fine on my MacBook Pro say "Unsupported Image Format" in a big reddish-black box when I try to view the master. If I switch to Quick Preview, it displays just fine, but is un-adjustable. Additionally, any NEW images I copy from my K20D show in the Import window as being 0x0 pixels (or occasionally 160x120 pixels) and will only show a tiny preview or "Unsupported Image Format." All PEF RAWs taken with K20D firmware 1.0 are just fine.
So here's what I've done:
1) Tested a fresh install of 10.5.4 on another HD in the Mac Pro. Installed Aperture 2.1, updated to 2.1.1. This should be perfectly clean. It gives the "Unsupported Image Format" error with any new images from my K20D. Copying the library from my other partition gives the same problems as described earlier.
2) Tested a fresh install of 10.5.3 on another partition in a Macbook Pro. Installed Aperture 2.1, updated to 2.1.1. Applied the Apple RAW update and iLife enhancements. It gives the same errors as before.
3) Tested a fresh install of 10.4.11 on another partition in a Macbook Pro. Installed Aperture 2.1, updated to 2.1.1. This worked perfectly for all PEFs and DNGs.
4) Took a month-old backup (from when everything was working just fine) of my Aperture Library and loaded it into all of the above configurations. Same results!
So what is the deal here? Aperture all of a sudden can't read images that it itself was able to edit a month ago? How come it works just fine in 10.4.11? This seems really messy. I have essentially lost a lot of the work I've put in.
I can use DNGs moving forward, but my past work is now messed up, and the DNGs are almost 75% bigger than the PEFs!
Anyone have any ideas for resolution or should I just call Apple?
Message was edited by: MonsieurBon

If it's any consolation, I had the EXACT same problem today; just opened Aperture 2 and my entire library of images shows "unsupported image format' -- the thumbnails are still intact but clicking on any image suddenly shows the red screen.
Same situation, these images were previously editable and accessible. We had a power outage an hour ago and initially I thought my library had crashed, but I was not actually using Aperture 2 at the time of the outage so I don't think that's the case.
Given the relatively sparse attention Apple gives to these forums, I don't expect there will be a quick response.
I have Leopard 10.5.4 installed, I don't have access to another version of the OS to see if I can get it work. If I'm not mistaken, wasn't there a series of Software Updates recently? I click on these without really checking the apps that are affected; could Aperture have been one of the apps 'revised' by the recent update?

Unsupported Image Format - Please Help

Since upgrading Aperture to 1.5 all my RAW images (.CRW & .CR2) from my Canon 300D and 20D, initially show when I click them and then very quickly turn to a maron coloured box with the words 'Unsupported Image Format'. I am really worried about this as it's not just 1 or 2, but all my RAW images which is about 80% of my library. All JPG images are fine.
I would be very greatful to hear some work arounds to this.
Thanks

Hello,
It's not your RAM. Folks on quite a few forums have been reporting similar problems. As well there have been several threads on this forum of a similar nature.
I've a similar, but different "Unsupported Image Format" error.
I shoot Canon's 1Dsmk2 and 5D cameras, both of which put out .CR2 files, and both of which are supported by Aperture.
So far Aperture has been able to open all of these.
However, I converted quite a few of them to DNG files with the last version (Adobe DNG converter 3.4 I think - 3.5 is the current version so I'm guessing the last one was 3.4)
Aperture is unable to open any of these DNG files. I get that same 1/2 second preview flash and then the error.
All of these DNG files open fine with PS CS2, Bridge, Lightroom. They also appear correctly with other Apple Products - Preview and iPhoto [ 6.0.5 (316) ].
So the problem seems to be Aperture specific.
I've done some tests with the latest Adobe DNG converter (version 3.5). There are basically 4 settings that one can alter. Embed original, size of preview, compression, and to store the file as a mosaic or linear. If the "linear" option is selected, alone or in combination with any of the other options, then Aperture cannot open the file.
If linear (in version 3.5) is not selected then Aperature seems to be able to open the files converted with all of the other options, either selected alone or in combinations.
None of my DNG's converted with the last converter (3.4) had the "linear" option selected.
Also, I've tried running a DNG created with v3.4 through the v3.5 converter to see if it would then open in Aperture, but this didn't work.
I've tried rebuilding the library and the other fixes mentioned by others here - every other program except Aperture seems to be able to open these files.
So, I'm hoping that there is a v1.5.1 out pretty quickly whicch addresses these image compatibility errors.
Steve

Unsupported Image Format help! - jpeg

I have this normal jpeg file 1600 x 1200 that I downloaded and imported into Aperture. The image worked fine in Finder, it didn't generate a preview/thumbnail but sometimes Finder doesn't always do that but I can open it up in Preview.app and view it just fine. The image also opens up in Adobe Photoshop CS 3 fine also, it just doesn't open in Aperture. In Aperture it will say "Unsupported Image Format" in white letters on a burgandy colored background where the image is supposed to be.
Below is a link one of the images I have this problem with but note that I have this problem with a lot of jpeg files just recently.
http://www.desktopextreme.com/photos/ToyotaCelica325200561606PM457.jpg
If you guys want more images that are facing this same problem I could post links to them but I think if we find the problem with one of the images then we would have found the problem with all of them.
Please any help as to why this is happening or and what I can do to fix it would be greatly appreciated!
Thanks,
- Jake

I've been having this problem with scans off my Hasselblad color slides ever since I started using Aperture at like release 1.5. What I'm hearing here generally agrees with my own experience. I'm scanning in 6x6 color slides at the maximum quality available on my scanner, a Nikon Super Coolscan 9000 ED. The results are very large TIFF files at 16 bit color. One of the really frustrating aspects to all this is the error message isn't exactly truthful. I can get the images to display, I just have to keep shutting down and restarting Aperture every time I want to move on to a different image in a shoot.
Here's what happens. I open a project containing these image files. The images all display just fine in the browser. The first image selected in the browser begins to load in the viewer. It takes a while, but it gets in there. Nice. Then I click on another image in the browser and almost immediately I get the "Unsupported Image Format" message.
So I shut down Aperture. Then I restart it. It comes back up on the same project I was just looking at, but before the first image finishes loading in the viewer, I quickly select the other one I wanted to view instead, but had just gotten the "Unsupported Image Format" error on. Lo and behold...it loads into the viewer just fine too. But then when I go to select yet another image, almost immediately I get the "Unsupported Image Format" error.
Obviously the error isn't because the image format is "unsupported" because the images come up just fine. But having to shut down and restart Aperture every time I want to view a another image isn't...well...very productive.
I no problems at all...none...with the 35mm scans at the same scanner settings. Well...except the fact that the black and whites don't appear in the import dialog browser, which I understand is yet another issue with 16 bit TIFFs. But I just cannot work easily and quickly with my Hasselblad stuff and it is getting really frustrating. I've been waiting for over a year for Apple to fix this. Does anyone...Anyone at all...have any clue as to a timeframe for a fix for this?
I can't keep working like this. I really like this software, I love the user interface, I like the convenience of how it nicely generates web galleries and posts them to my iMac account. But the software is getting in my way, and I can't concentrate on what I'm trying to accomplish if I have to keep shutting down and re-starting Aperture just to view my images.

Nikon D3000 - Unsupported Image Format

Hi -
It looks like Aperture is not working with the new Nikon D3000 raw format. I am able to see the thumbnails but when I try to view the larger picture, I get an unsupported image format error. Anyone else having this problem?
** Snow Leopard and Aperture 2.1.4**

Tell me about it. I am a professional photographer who has been working with Nikon and Aperture for a little while now in our portrait work. We have two d300's and a d700 which all work fine. Just picked up Nikon's new D300s for some on location portraits and it isn't supported. I wonder how long it'll be before apple releases their update.

Error message "unsupported image format" over red screen

Working my way through a project making corrections to a series of jpegs, when the image preview disappears and turns red with the error message "unsupported image format" in small print over the top, the thumbnail is fine and I know the image to be fine. Move on to the next 2-3 images all with the same message and then the App hangs.
Force quit and relaunch Aperture and the images are ok again.
I am assuming that the previews are corrupting and causing this. Oh the app has been hanging intermittently throughout he day, I have trashed both the pref's and the App support folder, but still I get the spinning beach ball.
Any thoughts?
Tony

I just noticed a similar problem. But for me it seems to be only for images referenced from my iPhoto library. I have not seen it yet on images imported directly into Aperture. If I click on a folder of images they appear fine at first, but if I just leave it displaying the first image after a few seconds the image disappears and displays the "unsupported image format" message over a red screen. Or it may display a random icon from somewhere in the application. And then the preview images start changing. Sometimes they change to what looks like system or application icons (arrow, the ratings "star", a printer icon, etc.)
Peter

"Unsupported Image Format" malloc error BUG

I've been having this issue for weeks now; not sure what triggered it, but lately, it happens after editing somewhere between 20 - 50 photos. It happens with files from my Nikon D1, Nikon D70, and Nikon D300. It happens to both RAW files and JPEGS.
The issue is, while going through a project, performing edits to the photos and then moving to the next one, after doing a set of photos, eventually, Aperture will give me the dreaded burgondy "Unsupported Image Format" in the main viewing window. That error will pop up for every photo, until I fix it, by quitting Aperture and restarting it; once I do that, the problem goes away, until it pops up again in another 20 - 50 photo edits.
When the error does occur, something similar to what is below gets written to /var/log/system.log. This is most definately a bug in Aperture. Obviously not everyone is running into it, but Google tells me that enough people are hitting it, so there is obviously some combination of software and hardware configurations that causes this bug to trigger. There is a memory allocation bug in Aperture. The below messages make that statement indisputable. Apple, please fix this!
May 17 09:49:01 sklarbook Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)\n* error: can't allocate region\n* set a breakpoint in mallocerrorbreak to debu
g
May 17 09:49:03: --- last message repeated 1 time ---
May 17 09:49:01 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)
May 17 09:49:01 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:49:01 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug
May 17 09:49:01 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)
May 17 09:49:01 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:49:01 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug
May 17 09:51:27 sklarbook Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)\n* error: can't allocate region\n* set a breakpoint in mallocerrorbreak to debu
g
May 17 09:51:33: --- last message repeated 1 time ---
May 17 09:51:27 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)
May 17 09:51:27 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:51:27 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug
May 17 09:51:27 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)
May 17 09:51:27 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:51:27 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug
May 17 09:51:46 sklarbook Aperture[17310]: Aperture(17310,0xb0637000) malloc: * mmap(size=35876864) failed (error code=12)\n* error: can't allocate region\n* set a breakpoint in mallocerrorbreak to debu
g
May 17 09:51:52: --- last message repeated 1 time ---
May 17 09:51:52 sklarbook Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)\n* error: can't allocate region\n* set a breakpoint in mallocerrorbreak to debu
g
May 17 09:52:03: --- last message repeated 1 time ---
May 17 09:51:46 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0637000) malloc: * mmap(size=35876864) failed (error code=12)
May 17 09:51:46 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:51:46 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug
May 17 09:51:46 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0637000) malloc: * mmap(size=35876864) failed (error code=12)
May 17 09:51:46 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:51:46 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug
May 17 09:51:52 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)
May 17 09:51:52 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:51:52 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug
May 17 09:51:52 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: Aperture(17310,0xb0cda000) malloc: * mmap(size=48848896) failed (error code=12)
May 17 09:51:52 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * error: can't allocate region
May 17 09:51:52 sklarbook [0x0-0x279279].com.apple.Aperture[17310]: * set a breakpoint in mallocerrorbreak to debug

Make sure you use Aperture's "send feedback" to report this bug. Apple doesn't necessarily read these forums on a regular basis (see the TOS); they are user-to-user forums.

XMLFormService Error importing image. Unsupported image format.

Hello,
I'm getting the following error when trying to import an image into a form:
2010-10-04 08:56:35,717 WARN [com.adobe.document.XMLFormService] ALC-XTG-017-936: [8392] Error importing image. Unsupported image format.
2010-10-04 08:56:35,717 WARN [com.adobe.document.XMLFormService] ALC-XTG-029-461: [8392] XFAImageService: Image cannot be resolved for node: ImageField1.
The strange thing is that it works fine on our production server, yet it fails in development. I've restarted jboss, flushed tmp, work, and data, replaced the images, but still nothing. The image that won't load is a 1 pixel by 1 pixel JPG image, so it's not like it could be too large or anything.
Please help if you have any insight into this problem.
Thanks!

So when I went to get the image, it wouldn't load in the Web browser, and it looks like that was the problem. I mentioned that I had tried changing the image. I was actually changing a field in the database that says which image to retrieve. I'm wondering if maybe I was changing the wrong record or maybe my query browser wasn't updating the DB correctly. I can't find the record I was using last week when I reported the issue, but either way, I'm glad it's working now.
Thanks for the help.

10.5.2; Canon 1DsM3 Raw Files = "Unsupported Image Format" in Aperture

Just did the update and pointed Aperture to a folder of Canon 1Ds Mark III raw files (standard raw files, no sRaw or anything like that). Thumbnail previews are grey and Viewer says, "Unsupported Image Format".
Tried rebooting and verifying/fixing permissions. No help. No thumbnails, no images in Aperture.
Canon 1Ds Mark III raw files do show fine in the finder and in Quick Look.
Message was edited by: Jon Roemer

I have the same exact issue.
I do get the same error with 1Ds MIII raws.
Also the G9 raws are not working.
Finally after 3 months it's still not working
I could imagine that there is the need to edit some property file (like I have read before in the forum somewere) to add the new cameras to the list of supported cameras.
Are the D3, D300 raws working?

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I have Aperture set up with Photoshop Elements 6 for MAC as the external editor. I have PSD(16bit) 300 dpi. I have used this external editor several times in the last two days. The most recent time I had a problem. It started PSE 6 as requested and displayed the picture with a *.pdf filename. I used the filter option I wanted and was satisfied with the result in PSE 6. I saved the file and quit PSE. It came back to Aperture and displayed two images: the original on the left and the edited on the right. After one or two seconds the image on the right (the result of the edit) was replaced by a dark red background with the black text Unsupported Image Format displayed. If I click on the right image, the edited image appears briefly and then reverts back to the error display.
As I said, I used this only the night before several times with no problems and I have not changed my Aperture preferences since then. The master file is a Canon cr2 file and I did some Aperture corrections before I decided I needed to run a filter in PSE 6.
Thanks,
Bruce

I'm having a similar problem with unsupported images. The problem has occurred when I use an external program to create an image. I've tried creating them as TIFF and JPEG. If I use the Sony Image Data Converter (v2 or v3) I get the unsupported image format.
Last night I was scanning film with Silverfast, creating TIFF files and using them in Aperture 2 as referenced files. Everything was fine. This morning I did the same thing and got the red Unsupported Image Format screen from the same original image.
I have found if I import the unsupported image into the Aperture library instead of using it as a referenced file it usually works. I don't like this solution because it messes with my work flow and I'm trying to keep the size of my Aperture Library under control.

Unsupported image format error

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