Unsupported Image Format help! - jpeg

I have this normal jpeg file 1600 x 1200 that I downloaded and imported into Aperture. The image worked fine in Finder, it didn't generate a preview/thumbnail but sometimes Finder doesn't always do that but I can open it up in Preview.app and view it just fine. The image also opens up in Adobe Photoshop CS 3 fine also, it just doesn't open in Aperture. In Aperture it will say "Unsupported Image Format" in white letters on a burgandy colored background where the image is supposed to be.
Below is a link one of the images I have this problem with but note that I have this problem with a lot of jpeg files just recently.
http://www.desktopextreme.com/photos/ToyotaCelica325200561606PM457.jpg
If you guys want more images that are facing this same problem I could post links to them but I think if we find the problem with one of the images then we would have found the problem with all of them.
Please any help as to why this is happening or and what I can do to fix it would be greatly appreciated!
Thanks,
- Jake

I've been having this problem with scans off my Hasselblad color slides ever since I started using Aperture at like release 1.5. What I'm hearing here generally agrees with my own experience. I'm scanning in 6x6 color slides at the maximum quality available on my scanner, a Nikon Super Coolscan 9000 ED. The results are very large TIFF files at 16 bit color. One of the really frustrating aspects to all this is the error message isn't exactly truthful. I can get the images to display, I just have to keep shutting down and restarting Aperture every time I want to move on to a different image in a shoot.
Here's what happens. I open a project containing these image files. The images all display just fine in the browser. The first image selected in the browser begins to load in the viewer. It takes a while, but it gets in there. Nice. Then I click on another image in the browser and almost immediately I get the "Unsupported Image Format" message.
So I shut down Aperture. Then I restart it. It comes back up on the same project I was just looking at, but before the first image finishes loading in the viewer, I quickly select the other one I wanted to view instead, but had just gotten the "Unsupported Image Format" error on. Lo and behold...it loads into the viewer just fine too. But then when I go to select yet another image, almost immediately I get the "Unsupported Image Format" error.
Obviously the error isn't because the image format is "unsupported" because the images come up just fine. But having to shut down and restart Aperture every time I want to view a another image isn't...well...very productive.
I no problems at all...none...with the 35mm scans at the same scanner settings. Well...except the fact that the black and whites don't appear in the import dialog browser, which I understand is yet another issue with 16 bit TIFFs. But I just cannot work easily and quickly with my Hasselblad stuff and it is getting really frustrating. I've been waiting for over a year for Apple to fix this. Does anyone...Anyone at all...have any clue as to a timeframe for a fix for this?
I can't keep working like this. I really like this software, I love the user interface, I like the convenience of how it nicely generates web galleries and posts them to my iMac account. But the software is getting in my way, and I can't concentrate on what I'm trying to accomplish if I have to keep shutting down and re-starting Aperture just to view my images.

Similar Messages

Aperture 2.1.4 shows landscape JPEGs as "Unsupported Image Format"

I have just imported a few JPEGs from a Boots scan of some 35mm film I had processed there. All 7 portrait aspect photos are fine, but all 8 landscape format images come up as "Unsupported Image Format" on the maroon screen of death. The original scans from the lab are all landscape, and I viewed them all in Preview and rotated and saved the portrait images therein. I then imported them into aperture and adjusted the date and time metadata (as they show the scan date).
Now, the landscape pictures come up as thumbnails in browser, and show fine for a second whilst "loading" in viewer, then disappear leaving the maroon screen. I can view the pictures fine in iPhoto 09 through "show aperture library", and the exported original through iPhoto shows up just fine everywhere. I cannot export versions from aperture, and "export master" exports something to the desktop that I cannot open in preview. The metadata for the landscape and the portrait pictures are identical (740 KB, camera comes up as "SP-2000") except the pixel size dimensions (1840 × 1232) are naturally inverted.
Any ideas anyone?

Thanks. The short answer is No. The best situation is from the most recently reinstalled version of Aperture where the result is as described in my previous post. Older versions all seem to be corrupted in the way I described.
A longer answer involves another problem I had. I add geo metadata (probably the wrong term!) to my photos so that, when imported to a mapping program, they show where they were taken. Then, when I put those photos on my iPhone, the mapping feature (Places) also showed where the photos were taken. But then, without warning, all this data was lost from the phone and the mapping feature no longer worked, although it continued to work on the computer. I asked the Genius people at an Apple store about this, but they had no idea and could not help. Now, in respect of the photos restored in Aperture where the 'Unsupported Image Format' message no longer appears, the feature has started working again on my phone.

"Unsupported image format" with my new Nikon D800E - please help.

I get this message: "unsupported image format" when I try to load photos from my new Nikon D800E. Aperture 2.1.4. Worked fine with old Nikon D300. I can get a thumbnail image in Projects, but that's it. Suggestions, please?!

Maria, the raw support for the Nikon D800E requires Aperture 3, see the technical specifications for the raw support in Aperture: D800E**, ** Requires Aperture 3 or later.
Apple - Aperture - Technical Specifications - RAW Support
You will have to upgrade to Aperture 3, to use the raw images with Aperture or shoot jpeg or use the software that came with your camera to develope the raw.
Regards
Léonie

B&W jpeg - change date (also master) - unsupported image format

Seeing postings for unsupported image format I found one to be reproducible:
- scan a picture in black & white, store it as B&W jpeg (I use Vuescan for that)
- import it into aperture
- change the date of the picture to the past (I scan old postcards, so year might be 1900 or so)
- tick "also change master file"
--> bingo, when next time trying to view the picture I get "unsupported image format". Reproducible. Bug.
best regards,
Wolfgang

Hi Wolfgang.
Bug reports should be sent to Apple. From within Aperture, use "Aperture→Provide Aperture Feedback".
Please send it in. This has been reported before:
https://discussions.apple.com/message/12045806?messageID=12045806

Unsupported Image Format - Please Help

Since upgrading Aperture to 1.5 all my RAW images (.CRW & .CR2) from my Canon 300D and 20D, initially show when I click them and then very quickly turn to a maron coloured box with the words 'Unsupported Image Format'. I am really worried about this as it's not just 1 or 2, but all my RAW images which is about 80% of my library. All JPG images are fine.
I would be very greatful to hear some work arounds to this.
Thanks

Hello,
It's not your RAM. Folks on quite a few forums have been reporting similar problems. As well there have been several threads on this forum of a similar nature.
I've a similar, but different "Unsupported Image Format" error.
I shoot Canon's 1Dsmk2 and 5D cameras, both of which put out .CR2 files, and both of which are supported by Aperture.
So far Aperture has been able to open all of these.
However, I converted quite a few of them to DNG files with the last version (Adobe DNG converter 3.4 I think - 3.5 is the current version so I'm guessing the last one was 3.4)
Aperture is unable to open any of these DNG files. I get that same 1/2 second preview flash and then the error.
All of these DNG files open fine with PS CS2, Bridge, Lightroom. They also appear correctly with other Apple Products - Preview and iPhoto [ 6.0.5 (316) ].
So the problem seems to be Aperture specific.
I've done some tests with the latest Adobe DNG converter (version 3.5). There are basically 4 settings that one can alter. Embed original, size of preview, compression, and to store the file as a mosaic or linear. If the "linear" option is selected, alone or in combination with any of the other options, then Aperture cannot open the file.
If linear (in version 3.5) is not selected then Aperature seems to be able to open the files converted with all of the other options, either selected alone or in combinations.
None of my DNG's converted with the last converter (3.4) had the "linear" option selected.
Also, I've tried running a DNG created with v3.4 through the v3.5 converter to see if it would then open in Aperture, but this didn't work.
I've tried rebuilding the library and the other fixes mentioned by others here - every other program except Aperture seems to be able to open these files.
So, I'm hoping that there is a v1.5.1 out pretty quickly whicch addresses these image compatibility errors.
Steve

JPEG: "unsupported image format"

hi!
I´ve bought Aperture 3 in app store;
50% of the times (shootinhg tethered with Nikon d300), the image can not be view (or edit) in aperture. It shows a black imagen with a warning " unsupported image format". I can not do anything on that image, only process...
In CS5 brige I can find the same image and edit, but not in aperture...
does anyone know how to fix it??

hi!
I´ve bought Aperture 3 in app store;
50% of the times (shootinhg tethered with Nikon d300), the image can not be view (or edit) in aperture. It shows a black imagen with a warning " unsupported image format". I can not do anything on that image, only process...
In CS5 brige I can find the same image and edit, but not in aperture...
does anyone know how to fix it??

Apertue: jpeg | "unsupported image format"

hi!
I´ve bought Aperture 3 in app store;
50% of the times (shootinhg tethered with Nikon d300), the image can not be view (or edit) in aperture. It shows a black imagen with a warning " unsupported image format". I can not do anything on that image, only process...
In CS5 brige I can find the same image and edit, but not in aperture...
does anyone know how to fix it??

hi!
I´ve bought Aperture 3 in app store;
50% of the times (shootinhg tethered with Nikon d300), the image can not be view (or edit) in aperture. It shows a black imagen with a warning " unsupported image format". I can not do anything on that image, only process...
In CS5 brige I can find the same image and edit, but not in aperture...
does anyone know how to fix it??

Why do G3 raw files show as "Unsupported Image Format" in Aperture?

I am moving towards shooting in raw, and as an experiment I imported some sample raw files from the publicly available text images on the Photography Blog. When I try to look at these images, I get a black screen with a warning triangle and the message "Unsupported Image Format". This happens for all the different raws, including some G3 raw files (.rw2). Oddly, it can read the EXIF metadata and has all the information about shooting settings etc. If I import the same files into iPhoto, it displays the images properly and allows editing, etc.
I have a workaround, which I've also tried with my Fuji X10 raws (still not supported on MacOSX), of running them through the Adobe DNG converter, and then looking at the dng files which seem to work fine. But it's a pain.
This has to be one of those simple "D'oh" things, but I can't see what I'm doing wrong!

Thanks Leonie, the second part revealed that I have been an idiot, although the behaviour is still surprising. The folder has a mix of DMC-G3 raws, Fuji X10 raws, and DNG files produced from both. For the Fuji X10 files, the DNGs produce images and the raws produce the "Unsupported file format" message. The latter is not surprising, the former a little surprising (as I've heard that DNGs only work when the associated raw works). The last two remarks don't directly address my problem (or perceived problem), but they perhaps set the frame for my expectations.
For the G3 files, when I look at it more closely, the G3 raws DO display correctly, while the G3 DNGs give "Unsupported file format". I had managed to fool myself into thinking it was the other way round (Aperture does rather hide the full file name).
So I was completely wrong, Aperture does support DMC-G3 raw, it's just it's DNG support that's a bit weird. However, it's on my side if I need to use X10 raws (via the DNG step). In fact so far I've given up the latter, as the noise levels are so much greater than in Fuji's in-camera JPEG conversion.
So, thanks very much for your help. Now I remember the first rule of system support: never trust what the customer tells you! (I know you're not really customer support, but I guess the same rule applies.) Thanks again

Unsupported Image Format when inporting from my new Canon 400D (KISS X) CAM

Could someone please tell me why Apeture is giving me the Unsupported Image Format notice when trying to view and import Raw images from my new Canon 400D camera? I can view the photos on my Canon software. Is it possible that just becase the file is 10.1 MP on my new cam instead of the 8mp that my rebel XT (350D) was that Apeture can not use the format? If in fact this is the case, what can i do to get the 300 plus photos that I just shot at a paid photo shoot into Apertue and still be able to work with them raw?
I would be grateful for any help I can get.
Thank you.
Stan

Two problems with this workflow:
1) A 16 bit TIFF file is 52 megabytes. Ouch. Reading them bogs down my little MacBook like you wouldn't believe. I may have to work with JPEG or, god forbid, use Photoshop until Apple's devs can get support for the XTi
2) Aperture seems unable to figure out the colour balance of the TIFF files. I added a bit of saturation and colour correction (working in the Adobe RGB space) in Canon DPP, but Aperture seems to totally screw up on these files. http://images.dasmegabyte.org/wine_tour/large-37.html almost no detail at all in those bins (plenty in the RAW) and I had to boost the gamma on the web gallery by 1.2x so they didn't look fire engine red.
MacBook Pro Mac OS X (10.4.8)

Canon 7D, .CR2 and the miserable RED "Unsupported Image Format" screen

I have seen a lot of posts on this:
First, yes, all of my software is up to date ~ running Mac OS X SL 10.6.2 and Aperture 2.1.4
I just got the 7D ~ my system is set up to automatically open Aperture when card reader and/or camera is plugged in.
I have been shooting in Camera Raw, not sCR2, not mCR2, just .CR2 and large JPG simultaneously.
Obviously, the JPG imports fine, but that dastardly "Unsupported Image Format" red screen pops up.
I can't seem to find the file to open and see if it works in iPhoto ~ even when I am in iPhoto and try to show my Aperture library, it is not there.
So, the big question is this: how do I download .CR2, find them to then convert them (and what am I converting them to?) and import those converted files into Aperture?
I know, I know a lot of questions...but am appreciative of any help someone is willing to throw my way.
Thanks

Lv4Tunes wrote:when you plug your card into your card reader and then into your computer, what opens? Canon Image Browser? Digital Photo Professional? What do you do from there? How do you bring your stuff into Aperture from there?
I mount the drive to see it in the finder only.
I shoot both RAW & Jpeg the same time.
I explore the Jpeg thumbnails, skipping over the raw files which takes a little longer to load.
One main advantage doing both/
Now anyone can load the Jpegs to view, otherwise they may not have viewer or software to see RAW files.
For safety, I load the whole card file to the desktop.
From here, I pre-sort the images to a folder within.
Otherwise it's back & forth reloading the whole card file into Aperture picking out a few, and doing the process 10 - 20 more times for other images not related.
Or making mistakes along the way. A simple slip of the wrist, or happy mouse.
Now any software you chose, It can load from saved file on desktop.
**The card anytime it's put back in camera gets reformatted.
Or set aside for safe keeping until the process is complete in case of power failure and or crash.
Reformatting the card is a must in the camera vs just deleted at computer.
This might be the X crisis you see of old data mixed in.
Other Issues/
By default for years, compact flash cards & reader.
On the Canon 1DsMkII, it has two slots, CF & SD.
Along comes SDHC, and off to do wedding, get back to computer to load from reader and the computer says, we have no clue.
Card readers are specific to SDHC.
I had a thumb drive reader for SDHC but never gave it a thought there was any difference.
Prior/
The camera smarter, picked the SD slot to record to if pulling & replacing CF.
So I was shocked not finding the images on CF at first.

Aperture 2 Unsupported Image format?

I'm a fairly new Aperture user, having received Aperture 2 as a gift and just installed it to my new iMac. When uploading RAW files from a Canon 5DII I get a message which reads: unsupported image format. I updated the app via Software Update in the Apple file. What do I need to do to get Aperture to work? I'm pretty sure it also won't recognize jpegs from my camera...
Thanks for your help!!

thanks.
that's kinda my gut instinct about Ap2 and Lion too. I'm talking to Apple about this too but, guess what, they haven't come back with a conclusive answer yet - hence i'm scouring the forums to see if anyone else has already asked Apple the same question and got a definite yes or no out of them.
i've bought and tested Lion and like many of the new features and dislike quite a few too, but given the choice, i'd probably stay on SL for Ap2 (and Front Row, Apple!!). But my hand may be forced as my SL machine is dying and Apple say they won't repair but will give me a new MBP - which only comes with Lion - and Apple have confirmed that the new MBP firmware will not run SL... hence my frantic scramble to see if I can still run Ap2 on Lion
My gripes with Ap3 are too numerous to mention and here isn't really the place to discuss but biggies for me are the removal of gridlines from the Straightening tool and the removal of the ability to use a single keystroke to go from Ap3 windowed Browser mode to viewing a single image in Ap3 full screen - yes, you can go from Ap3 full-screen Browser mode to single image with a keystroke, but staying permanently in Ap3 full-screen Browser mode is not possible as many actions are not available in Ap3 full-screen mode and you have to go to Ap3 windowed mode to access them - in fact some actions actually kick you out of Ap3 full-screen Browser mode back into Ap windowed mode...
if that makes any sense... had to insert 'Ap3' a lot to avoid confusion with the new Lion full-screen mode or i end up saying things like 'changing from Lion-Windowed-Aperture-Windowed mode to either Lion-Full-Screen-Aperture-Windowed mode or Lion-Full-Screen-Aperture-Full-Screen mode...'
was hoping when they'd have tidied that up a bit with Lion - maybe Ap4?

Aperture 2.1.4 - 'unsupported image format'

Aperture has suddenly gone haywire. All photos apparently lost as they all disappeared and 'unsupported image format' appeared for each one instead - but at the same time they are all showing in the thumbnails at the foot of the screen. They are all JPEGs. So I reinstalled the program, etc and now all photos reinstated except for all scanned images (from various Albums) and a few ordinary photos from one Album. Those exceptions are all JPEGs. I have tried the possible solutions on Apple's 'Aperture 2: Troubleshooting Basics' page but they do not help. Some, but not all, of the missing photos will also not appear when I go into iPhoto and go to File - Show Aperture Library. But some do. Does anyone have any ideas? Thank you.

Thanks. The short answer is No. The best situation is from the most recently reinstalled version of Aperture where the result is as described in my previous post. Older versions all seem to be corrupted in the way I described.
A longer answer involves another problem I had. I add geo metadata (probably the wrong term!) to my photos so that, when imported to a mapping program, they show where they were taken. Then, when I put those photos on my iPhone, the mapping feature (Places) also showed where the photos were taken. But then, without warning, all this data was lost from the phone and the mapping feature no longer worked, although it continued to work on the computer. I asked the Genius people at an Apple store about this, but they had no idea and could not help. Now, in respect of the photos restored in Aperture where the 'Unsupported Image Format' message no longer appears, the feature has started working again on my phone.

Aperture 2+D5100+.NEF(RAW)/JPG=Unsupported Image Format

First off, I am new to all this...
But anyway....Last night, for the first time, I imported images directly from my Nikon D5100 memory card onto Aperture 2. (Yes, I know there is an Aperture 3. I am just trying this one until it is something I decide I want to put the money in to...then I will get Aperture 3.) It appeared as though everything was going well because I could see the thumbnails/ previews along the bottom in my browser. So, I went ahead and deleted the images from my memory card. Then, when I clicked on an image to edit it in the viewer, I got a red screen with white writing that says "Unsupported Image Format." Boo! Is there ANYTHING I can do to recover my images? And secondly, is there anything I can do to prevent this from happening again?
A few suggestions from looking around online that I have tried:
***Opening Aperture while holding down Opt+Command and then selecting: "Rebuild Now" and also the "Consistency Check" buttons.
***Opening: Finder- Library- Preferences- and then deleting com.apple.aperture.plist
The only change from doing all that is now my thumbnails don't appear- instead it just appears as though they are loading...
Again, working with Aperture 2, camera is a Nikon D5100, image format is both RAW (.NEF) /JPEG, (only the RAW file is showing up) and "Unsupported Image Format" message appears when I click on image and try to edit in the viewer.
Thanks for any help or suggestions!
Egrubbs

The D5100 requires Aperture 3 see http://www.apple.com/aperture/specs/raw.html

Aperture - Unsupported Image Format

All of a sudden when trying to open images I have previously been able to open, I get a black box with a grey triange, exclaimation point in the middle od the triange and the message "Unsupported Image Format". This is happening on my 27" iMac and my MacBook Air, all updates are current for both OS and software. Has anyone else been getting this? Any solutions?

If it's just a single image, it could be a corrupt file. Unfortunately SD cards do occaisionally have issues. The image you are seeing at first is the embedded JPEG which it shows until it finishes processing the raw (or building it's own preview). So even if the raw is corrupt (and this is only possibility - it might be fine) you will be able to at least extract the JPEG using sometiming like the free IJFR app - instant jpeg from raw.
You can try 'Reprocess Original' and/or 'Update from original', it occasionally helps (I had 4 ORF files in a batch show as unsupported which were then fine after 'Reprocess Original'.
Also you cn try relocating the original, say to your desktop (which makes it a referenced file), then delete in Aperture and empty the Aperture trash but without deleting the referenced file (the one on your desktop). Then you can try importing it again from your desktop.
Andy

Unsupported image format from iPhoto

I just installed Aperture and excitedly moved an album of jpeg pics over from iPhoto to play with and do some corrections on. To my dismay, quite a few of them show the "unsupported image format" screen though they will be identical in format to the ones next to them. I reverted them all to original before I moved them and they are all jpeg. Any help with this would be appreciated. Thanks.

i can't make it out from your screenshot. are your pictures managed or referenced? it's very easy to determine if the problem is with a picture or with aperture. if it's referenced, just look it up with the finder and see if the system can read it. that way you know aperture's the culprit, otherwise you have some kind of disk corruption. if it's managed, you'll have to dig inside the library to look up the picture and do the same thing.
if your library is corrupt, the easiest way to fix it is to hold command and alt during aperture launch and select rebuild library. depending on the size of it, this may take a while. this should normally fix things, but as i said, it's important to check whether the problem lies withing aperture, or on disk.
j

Unsupported Image Format help! - jpeg

Similar Messages

Maybe you are looking for