Unsupported Image Format when inporting from my new Canon 400D (KISS X) CAM

Could someone please tell me why Apeture is giving me the Unsupported Image Format notice when trying to view and import Raw images from my new Canon 400D camera? I can view the photos on my Canon software. Is it possible that just becase the file is 10.1 MP on my new cam instead of the 8mp that my rebel XT (350D) was that Apeture can not use the format? If in fact this is the case, what can i do to get the 300 plus photos that I just shot at a paid photo shoot into Apertue and still be able to work with them raw?
I would be grateful for any help I can get.
Thank you.
Stan

Two problems with this workflow:
1) A 16 bit TIFF file is 52 megabytes. Ouch. Reading them bogs down my little MacBook like you wouldn't believe. I may have to work with JPEG or, god forbid, use Photoshop until Apple's devs can get support for the XTi
2) Aperture seems unable to figure out the colour balance of the TIFF files. I added a bit of saturation and colour correction (working in the Adobe RGB space) in Canon DPP, but Aperture seems to totally screw up on these files. http://images.dasmegabyte.org/wine_tour/large-37.html almost no detail at all in those bins (plenty in the RAW) and I had to boost the gamma on the web gallery by 1.2x so they didn't look fire engine red.
MacBook Pro Mac OS X (10.4.8)

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Unsupported Image Format for DNG from GF1?

I am in the process of trying to switch from Lightroom 3 to Aperture 3 (in case you are wondering why the main reason is increasing integration between iOS and Aperture).
Most of the images in my Lightroom catalog are from Nikon DSLRs which when I import as DNGs from Lightroom into Aperture show up just fine. However, all of the old DNGs I try to import from Lightroom as DNGs that were shot with my Panasonic GF1 don't render in Aperture and just show up as "Unsupported Image Format."
Please note that new GF1 images I import from the SD card of my GF1 import just fine. The problem seems limited to GF1 images saved in Lightroom as DNGs that I am importing into Aperture.
Does anyone have any suggestions as to how to correct this issue?
Thank you.

Solved it. Had nothing to do with Photoshop PS4 install, it had to do with moving my home space to a larger external drive. One of the "import" setting changed (I don't remember changing it) such that the images weren't getting imported into Aperture. (Re-?)checked that, and all is well. Will go for the PS4-reinstall tomorrow.

When I try to import raw files from my nikon d600 I get the message Unsupported image format, When I try to import raw files from my nikon d600 I get the message Unsupported image format

When I import raw files from my Nikon D600 into Aperture I get a tryangle sign with "unsupported image format"

Latest Adobe DNG converter (7.2) DOES indeed convert NEF pictures coming from a D600.
Head up to Adobe's website and download the app.
You'll only miss the focus information (focus distance and focus sensors used), but you'll be able to work with raw and not rely on jpg only!

Unsupported image format after moving from one project to another

I scanned several thousands of images to my Aperture library. Went thru all of them providing adjustments to many of them, keywords to all of them and adjust date/time to all of them. All of the pics were visible, format is jpeg.
This is a managed library (all pics within Aperture db).
This morning started to restructure the project files (had three of them). After moving couple of hundred images to newly created project file I started seeing "unsupported image format" red screen after clicking the jpeg. 20-30% of the pictures clicked showed on viewer "unsupported image format".
Tried regenerating the previews. Tried command-option start with first fix the preferences option. Then with rebuild option.
Tried moving the pictures back to their original project file.
No joy... Still 20-30% of the pictures show the "unsupported image format".
Aperture 2.1.
Amy other tricks I could try?
Reported this to Apple aperture feedback of course.
--h

Link the two Macs together: there are several ways to do this: Wireless Network, Firewire Target Disk Mode, Ethernet, or even just copy the Library to an external HD and then on to the new machine...
But however you do choose to link the two machines...
Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
Then launch iPhoto. That's it.
This moves photos, events, albums, books, keywords, slideshows and everything else.
+Note: there is no importing involved+
The thumbs appear, but the images are added 2 or 3 times each and the events are all messed up.
This happens when you import one Library to another, which you've done by drag and drop:
Creating a black library and over writing the new with the old.
Your problem is arising because of the Network Share. iPhoto needs to have the Library sitting on disk formatted Mac OS Extended (Journaled). Users with the Library sitting on disks otherwise formatted regularly report issues including, but not limited to, importing, saving edits and sharing the photos.
Regards
TD

Unsupported Image Format? CR2 from Canon 20d

ok, so my jpg's import fine. my problem is with my CR2 Raw pictures from my Canon 20d. I tried to import some. They import, all the metadata info is there, but there is no thumbnail in aperture and in the top viewer it says unsupported image format. Has anyone had this problem? After import why are the CR2 thumbnails missing and why do the viewers say Unsupported Image Format? Any help or thoughts would be appreciated.

Since I can't open the problem RAW files in Preview or import them into iPhoto, but can open them in ACR/Bridge or DPP, I'm fairly certain this has something to do with the underlying RAW support at the OS-level in Tiger -- and not just an Aperture issue.
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"Unsupported image format" after import from Canon PoweShot A2000IS

Every time i import pictures from my Canon PowerShot A2000 IS Aperture presents the message
"Unsuppported image format" in the viewer window.
I can preview the images using coverflow or preview.
Is there a way to handle this?
Help would be appreciated.

I don't know what happened, but suddenly it works just fine.
I reconnected my "old" Powershot A70, imported some Photos, same problem.
I deleted all importtes photos, restated Aperture, connected old camera, all works fine.
Connected new camera... all works fine.
"There are more things in heaven and earth, Horatio,
Than are dreamt of in your philosophy."
Hamlet - Shakespeare

My RAW files suddenly says "Unsupported Image Format" and can't import new pics

Hi all,
A week ago I imported the latest bunch of RAW-images from my Canon EOS 30D (.CR2-files) and all was working great. I did take some of the pics and exported them to an e-mail and sent them off to a friend. Then after rearranging my home office I was trying to import some pics from my iPhone 4 - won't work!
And the RAW-images are not supported any longer!...??
Facts:
- iMac 2,66MHz Core 2 Duo/4GB/OS 10.8.1
- Aperture 3.3.2
- Aperture Library located on a Netgear ReadyNAS NV+
Have searched for a solution without finding anything that works...
Have tried to:
- repair permissions
- examine database
- tossed com.apple.Aperture.plist to the trash
- am right now trying to rebuilding database as a last resort
Anyone have a good idea as I'm very reluctant to belive that rebuildning will work?
BR,
Pete

Thanks for your reply!
I've looked into it a bit.
The ReadyNAS uses Linux Ext3/Ext4 file system.
Found that my rights to Aperture Library has been downgraded to "Read only" even though I'm the admin...
Won't take changes either... Get a message stating that I don't have the privilage to change file rights...!!
I've just started a copy session of the 125 GB large Library to the internal HDD... It seems like a good idea to have it there - even though it's eating massive amounts of disk surface! Almost 20%...
I'm calling Netgear tomorrow - how the heck can may rights be changed, just like that???
Funny thing it's been working fine for a pretty long time, it's after Mointain Lion it has started to acting up.
I did have similar problems the day after upgrading to ML but after a firmware upgrade of the ReadyNAS it worked like a charm again - until yesterday...
Hope that I'm allowed to change the rights when it's been copied to the internal disk... Been typing and researching file system type etc for at least 15 mins now and it's still "preparing to copy"
Here's what I found in Console, the line called "2012-09-13 01:13:16,238" gave it away for sure (while trying to import new pictures).
2012-09-13 01:06:28,704 WindowServer[91]: CGXDisableUpdate: UI updates were forcibly disabled by application "Aperture" for over 1.00 seconds. Server has re-enabled them.
2012-09-13 01:06:33,213 WindowServer[91]: reenable_update_for_connection: UI updates were finally reenabled by application "Aperture" after 5.51 seconds (server forcibly re-enabled them after 1.00 seconds)
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2012-09-13 01:07:50,383 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:07:50,956 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:07:53,224 WindowServer[91]: CGXDisableUpdate: UI updates were forcibly disabled by application "Aperture" for over 1.00 seconds. Server has re-enabled them.
2012-09-13 01:07:56,045 WindowServer[91]: reenable_update_for_connection: UI updates were finally reenabled by application "Aperture" after 3.83 seconds (server forcibly re-enabled them after 1.00 seconds)
2012-09-13 01:08:04,033 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:08:04,166 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:08:04,337 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:08:05,588 Aperture[4027]: The function `CGCMSUtilsGetICCProfileData' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGColorSpaceCopyICCProfile' instead.
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2012-09-13 01:08:07,257 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:08:09,069 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:08:09,137 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
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2012-09-13 01:10:11,724 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:10:12,487 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:10:15,266 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:10:20,511 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:10:20,559 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:10:24,635 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:10:26,227 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
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2012-09-13 01:10:32,729 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:10:32,767 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:10:41,388 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:10:41,410 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:10:43,233 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:10:43,277 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
2012-09-13 01:10:45,381 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
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2012-09-13 01:15:01,576 Aperture[4027]: ImageIO: CGImageWriteSessionFinalize Could not write any more data to the consumer
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"Unsupported image format" with my new Nikon D800E - please help.

I get this message: "unsupported image format" when I try to load photos from my new Nikon D800E. Aperture 2.1.4. Worked fine with old Nikon D300. I can get a thumbnail image in Projects, but that's it. Suggestions, please?!

Maria, the raw support for the Nikon D800E requires Aperture 3, see the technical specifications for the raw support in Aperture: D800E**, ** Requires Aperture 3 or later.
Apple - Aperture - Technical Specifications - RAW Support
You will have to upgrade to Aperture 3, to use the raw images with Aperture or shoot jpeg or use the software that came with your camera to develope the raw.
Regards
Léonie

My raw files go to unsupported file format when I load them in. Sony RX 100 had for one year. Never happened before.

my raw files go to unsupported file format when I load them in. Sony RX 100 camera shooting RAW had for one year. Never happened before.
Can only load the files in by running them trhough Adobe Camera RAW first and loading them as TIFFS into Aperture. JPEGs form the Sony load into Aperture just fine. Have repaired datebase, permissions ect but no change. Aperture 3.4.5 on a Power Mac. Whats up? Anyone know?

You mention that 'most' of your files are DNG. Try
running the effected files through Adobe DNG
converter again and then import your reprocessed
files to Aperture and see if the problem persists.
I had a problem with a batch of D2x files converted
to DNG which had been metadata tagged by
PhotoMechanic (the evil app).
B.T.W. You mention that you had been using Bridge.
Are you getting any of the embedded XMP metadata
coming into Aperture during the import process?
Already tried that multiple times...no luck. I'm wondering though if it might be related to metadata as you suggest. I'm still trying different things to see what happens.
I was able to alleviate the problem on one set of images by painstakingly searching my external drive for the oldest backups I could find - CR2 files from before DNG conversion. I then ran those through DNG Converter and tried importing them again (this time, I embedded NO thumbnail, but I'm not sure if that made the difference - I think it was more likely a fluke in the original conversion that caused the problem). This time, it worked.
Now, the big problem is that I still have a couple hundred images for which I can't seem to locate the original CR2 files. I don't typically keep them after conversion, as I don't have the space for both.

Aperture gets "Unsupported Image Format" on some JPG images

I'm using Aperture 1.5.2 "trial" on PB 15" with OSX 10.4.9. I am getting "Unsupported Image Format" on about half of the 15,000 JPG images that I have on my HDD. But not all of them - even though all images come originally from my D100 camera and are JPEG images. These are all JPEG images with extensions JPG, jpg and jpeg. No RAW or TIFF.
My images are currently catalogued in iVew MediaPro [IVMP] and I'm interested in switching to Aperture. So I've gotta find a way to import those photos.
Here's a clue: When I put the CF card from my camera into the computer yesterday and tried to add the images to Aperture it reported that all the images on the CF chip were "Unsupported Image Format." I was not copying the images - just leaving them im place. As a test, I then used IVMP to import from the CF card onto the HDD, into a directory. Afterward, I fired up Aperture and it could properly index and display the files. I noticed that the pre-existing images that are viewable in Aperture all have previews when viewed in the Finder. Also, they've all been imported from CF to HDD using IVMP, so there may be some processing going on there. I also tried reading files into Photoshop and rewriting them with previews, which I verified in the Finder, and those files also can not be viewed in Aperture. So it is not just a question of having a preview - it's something else about the files.
Another clue - when I shoot more than one CF of photos in a day, I use IVMP to import the first CF batch, and those are always visible in Aperture - but IVMP doesn't let you import two batches on the same date (pretty goofy huh?) - so to import an additional batch I have to (Finder drag-drop) copy from the CF to the HDD into a directory - and those files have no previews, have not been imported thru IVMP, and interestingly are not viewable in Aperture.
So I'd have to conclude that iView MediaPro is doing something to "tame" the files' format that makes them acceptable to Aperture. But I want to dump IVMP, so there has to be some other way to make these D100 files acceptable to Aperture.
I either need to "fool" Aperture into reading the files or find a way to tweak 'em and make 'em acceptable to Aperture. Any ideas from other iView/Aperture users out there?
PB 15" Mac OS X (10.4.9)

Good idea, but I checked it... I mentioned reading right from the card in order to illustrate that the JPG files are "unsupported image format" even *right from the camera*. *In fact* the CF is not the differentiating factor between renderable and non-renderable. The real factor is whether the files went thru iView Media Pro or not. Files that were drag-dropped from the CF into a folder are not renderable by Aperture and files that were imported first (from the CF or from another folder) thru IVMP into a folder are renderable.
Yesterday I confirmed again that GraphicConverterX does not fix the files if I import and then rewrite with additional options turned on. It also sees the same IPTC data and EXIF on both a "good" file and a "bad" file. Identical. I also fixed the OS9 creator and filetypes so they're <none> and that didn't fix anything - some good files and some bad files have this configuration.
Ah another COOL THING - I just loaded a CF card into the computer and brought up Aperture - it immediately recognized the card and showed me two previews - one for a NEF (Nikon RAW) and one for a JPG. The previews looked fine. I clicked to have it import the photos. Once imported, the NEF looked OK, but the JPG had a grey preview and then "Unsupported Image Format" on the large version. I think this confirms the file format is a problem, but then why was Aperture able to gen a preview when the file was on the CF chip but not after it was copied to the HDD?
I double-checked this by copying in Finder drag-drop from the CF card to the HDD and then importing the same two photos (NEF and JPG) from the HDD, and indeed the NEF was renderable and the JPG was not. For me this confirms that there's something about the file format that Aperture can't deal with.
I then imported the same two files using IVMP (Media Pro) and as expected, both files could then be "imported" and rendered by Aperture. So IVMP is doing something that makes Aperture really happy.
In case someone can actually compare the two files - I have put up a "bad" and a "good" JPG - it's the same image from a Nikon D100, but one of them (bad) is right from the camera and the other (good) was imported by IVMP and somehow is acceptable to Aperture. Any intelligence that anyone can add based on these files would be useful.
http://fire.red7.com/aperture-tests/DSC_0070-good.JPG
http://fire.red7.com/aperture-tests/DSC_0070-bad.JPG
PB G4 15" Mac OS X (10.4.9)

On aperture shown - unsupported image format

i have just upgraded OS to Yosemite, why shown "unsupported image format" when I tried to load RAW file from my SD card to aperture ?

Which camera do you have? Could you previously import the RAW from that camera?

Nikon D300 - Unsupported Image Format - intermittently!!!

Suddenly, I get intermittent displays of the maroon screen with Unsupported Image Format when displaying .NEF files which have worked fine before.
I see that others may have had this too...but could not find a definitive cause or solution...yet.
I am on latest version of everything with all patches installed, including the camera raw support 2.4

Try quitting and restarting Aperture... I bet the issue goes away after a restart (at least for a while).
Check the console logs (Applications/Utilities/Console.app)... click the "show log list" button, and select all messages, and then search for 'Aperture' and see if there is any log info indicating a problem. I suspect the RAW engine is reporting something's awry.

MY CS5 does not support my new Canon 7D Mark II camera Raw files on my Mac - what needs to be downloaded?

I'm having trouble getting the CR2 files from my new Canon 7D Mark II camera to CS5/Bridge - it says the files are not supported by the installed version of RAW. The DNG Converter dos not seem to help (I noticed it works for CS6 & CC only) What needs to be done?

I don't know your OS. If you have Vista (Windows) or OSX 10.6.8, you can only go to DNG 8.3, not the 8.7.1 you need.
What is your OS version?
Gene

Unsupported image format from Nikon D90 raw

I am getting the message Unsuported image format when I download my Raw photos from my new Nikon D90 camera. The screen is red. I can not determine what I need to do to correct this problem. Please help.

Thanks for the reply. I did update to the highest aperture 1.5.6, no go.
That is what I was afraid of. I wasn't sure if there was a loop hole I was missing. I love using Aperture but since I just got adobe photoshop elements 8, I can't see paying more $ for an upgrade on aperture 3 when pse will do relatively the same thing. I always shoot in raw. Any other suggestions?
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"unsupported image file" when importing RAW images from Olympus E-PL1

When I try to import images save in RAW format on the camera, the images import but they can't be displayed (all I get is a warning triangle with the words "unsupported image format" below it, though in the import preview the images are displayed properly.
EDIT: just noticed that the E-PL1 isn't listed as being supported, just the E-P1 & 2
Message was edited by: drathquark

Apple have just included RAW support for the Olympus E-PL1 with the Digital Camera Raw Compatibility Update 3.3 - iPhoto can now import RAW files from the E-PL1.

Unsupported Image Format when inporting from my new Canon 400D (KISS X) CAM

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