Untimely reporting of data usage

Why is Verizon's reporting of my data usage so sporadic? I received two data reports today, one at ~730 am, and one around 9:30am. Since then: NOTHING! Even though I streamed two 40+ minute programs (at their lowest resolution) from Hulu this afternoon. It's now 10:24pm, and still no report of my latest usage. I have 2 days left on my cycle, and I want to use as close to my 10 Gb without going over. They charge per Gb if you go over, plus they "round up". If they keep you in the dark the last couple of days of your cycle, it pretty much assures them an add-on rip-off! Of course, it's all perfectly legal, since you have to sign the contract before you find out how they do the accounting! They own the FCC, so they think they have the right to rip us off.

If you were to go through at least 50 pages on the Mobile Web it would have been 0.6MB. One Game from Media Center is 0.2MB and one ringtone is 0.2MB. Here's a link to access the example of average data usage.
http://support.vzw.com/clc/faqs/Calling%20Plans/nationwide.html?grp=1&faq=12

Similar Messages

Error Report: No Data Usage Alerts for 250 MB Plan - June 2014

Hi, this post will report a data usage alert error for June 2014.
I previously signed up for data usage alerts when 50%, 75%, and 90% of my data is used. On June 10, at 11:00 PM, I discovered through my Verizon Wireless account that over 250 MB of data had already been used (my plan contains 250 MB). I did not receive any usage alerts prior to this time. I immediately upgraded to the 500 MB plan to avoid overage charges.
If the data usage alerts had worked properly, I would not have faced the upgrade fee or overage charges. Would it be possible to cancel the additional charges that arose this month because the data usage alerts did not work properly?
Thank you!
Hannah

Are you serious!!! Look at all of the calls on this matter in your records and fix it. I am sure at this point that it is another Verizon scam to solicite millions of dollars from it's customers only to have yet another class action lawsuit filed so the lawyers can get rich and the customers screwed.
AyaniB_VZW <[email protected]> wrote:
AyaniB_VZW created the discussion
"How to Stop False Data Usage Alerts?"
To view the discussion, visit: https://community.verizonwireless.com/message/1219549#1219549
>

Data Usage Report

The service provider claimed that I had used more than 1GB in the previous month while my iPhone just showed less than 500MB, I am sure I did not use that much (my normal usage is around 400MB). Service provider is not willing to adjust the bill and insists that their usage report must be accurate. Is there anywhere I could get a data usage report for my iPhone? Or anything I could do to prove my actual usage to the service provider? Many thanks.

Ah...it doesn't matter what your phone says, your carrier/provider is the one that bills you & their data is all that matters. You can re-set your usage stats, on your phone, at the start of each billing cycle, but bear in mind this is not 100% accurate. Some carriers/providers provide apps that will track your data usage, does yours?

Data Usage Error- iPhone reports using 4GB sent & 4.1GB received??

My iphone 4 reports having Sent 4GB and received 4.1GB of data. There's no possible way I could've used that much data, especially sending that much. I hardly use 3G and I remain on WiFi where it's available. I also reset my usage statistics at the start of billing cycle so it's not accumulated. I contacted AT&T knowing that that amount of data would cost a fortune seeing that I'm only on the 200 mb plan. I figured it had to be an error of some sort because I never received an alert for reaching the half or full data limit. AT&T replied that I have only used 75 mb. What a relief! I remained on the phone for another 40 minutes trying to find out why I got an error. However, they weren't able to help me.
To avoid being stuck on the phone for another 40 minutes, I went to the Genius Bar. The "Genius" there had no idea why the phone reported that amount. He claimed that the amount was accumulated, I replied that there's no way I could've used that amount of data since July and I have reset the counter on 10/4/10. My send data is always 1/10th of what I receive. He claimed that the data counter includes Wifi usage. I stressed that the counter says that it is "Cellular Network Data" again and again seeing if he might correct himself. His final solution was to just restore the phone.
I went home, reset the usage counter, connected to wifi, downloaded and an app, and voila! the data usage says 0 bytes received proving that my wifi has not been running up the counter. Apparently Apple needs restaff that store.
I've discovered a few ways to accurately check my data through AT&T:
1) Get AT&T's myWireless app (which I am unable to access because I am not the AT&T account holder.)
2)*3282# receives an alert on data usage.
3) simply call AT&T
Here's my question: How could the counter come up with that outrageous of a number? I wouldn't want it to someday send that data amount to AT&T and bill me for it.

"Here's my question: How could the counter come up with that outrageous of a number? I wouldn't want it to someday send that data amount to AT&T and bill me for it."
Just to reassure the op, that is not how your bill is calculated, so don't fear that. AT&T has to bill you for the data as calculated by their equipment on their end. They cannot charge you for data that their in-house systems cause.
Also, the iPhone records all data, not just that which actually incurs a bill entry on your statement. Reset your counter before going to bed, and clear all apps from the recent task bar, and make sure no background tasks are running (no push mail and so forth). Check your useage in the morning, and there will be at the very least a few 10's-100's of kilobytes sent and received. I have never heard a detailed explanation for this, but it is some sort of housekeeping data exchange. This data will not show on your billing statement.
At least that has been my experience with my 3Gs and AT&T.
Others have reported far greater data flow overnight then what I typically see (I've never had more than 250K), again without getting an explanation from AT&T about what it is, but they are not being charged for it.

Data usage reported on iphone 5 differs from that online

online, it says I have only used 1 percent of my data plan (3 Gig), while my phone says I have used 0.4 G and my daughter 2.6 Gig. WTH? I cannot be sure of what I am using cause the phone do not seem to track the data the same way?> Help

Where are you seeing those data figures? Is it storage usage or data usage? Data usage has to be reset each billing period. Otherwise it adds up. You may be seeing several months of data usage. Reset it to 0 on the first day of your billing period each month. It's that or your looking at storage usage.

Data usage and battery drain has skyrocketed with iOS 8.1.2 (maybe earlier)

3 weeks ago my wife got a text message on her iPhone 5 from AT&T that she had used 90% of her data for the month. 30 seconds later, she got another one saying that she had used 100%. Granted, her data plan is small, 200 MB. But, for the last two years she has used as little as 17 MB in a month and her largest prior to this latest month was 49 mb. This month she got to 380 mb before we were able to shut off her cell data. Otherwise, a second chunk of 200 MB and another $15 would have been added to the month.
We had noticed that her battery had been draining rather rapidly in standby mode with no background apps running when she didn't have access to WiFi. We have now correlated the two results, High Cell data usage, Quick battery drain and very warm phone. In case anyone is wondering about her iPhone 5 being one in the recall, it is. I took it in and had it tested. Apple says the battery is fine. It does hold a charge well. When all network communications are shut down on her phone and it is in standby mode, there is no noticeable loss of charge in 24 hours (our longest test).
Since I have a grandfathered Unlimited Data Plan with AT&T, I have been doing some testing on my iPhone 5s. Sure enough, I've seen similar results. With nearly everything turned off except Cell Data, I've seen 483 MB used in 24 hours. Of that total, 479 MB was used for Documents & Sync. I even have everything turned off in my iCloud account, Location services are turned off, no push notifications etc...
The best I can figure, this has been a problem since we installed 8.1.2 and yesterday I installed 8.1.3 resulting in no positive effect on this issue.
At this rate of data usage and no access to WiFi, my wife would have to have a 15 Gb data plan to keep from exceeding her limit. I don't think AT&T even offers one that big anymore. I might have to switch to Sprint or T-Mobile if this doesn't get resolved.
Any ideas would be greatly appreciated. Thanks in advance for your shared insights.

Hey this is Brian, bjmcmurry, under a different user ID. If I logged in as bmcmurry, original post, I was just getting a server error and couldn't get to this discussion nor post a comment anywhere.
Anyway, let me be as brief as I can. After an extensive analysis of replicating the problem on another phone to eliminate it being a hardware specific issue and that the test phone has an unlimited data plan, I was able to stop the excessive data usage and consequential battery drain. I believe I have a reasonable explanation of the problem, an iOS logic bug.
I had everything under my control clamped down on the test phone to minimize data usage. Also, I was forcing all data usage to use the cell towers. I determined that I was burning at least 11 to 13 Mb per hour doing nothing important. I literally had everything turned off except 'Settings' was allowed to use Cell data providing a avenue to log into the Apple ID.
The two phones had 2 things in common, they were using the same Apple ID and the same version of the OS. One was a iPhone 5 and the other was a 5s.
Here is a synopsis of my experience via my written evaluation of the Apple support system (Apple Rep name's have been removed):
After a couple of hours on the phone with an Apple Care Senior support Analyst, it was suggested that I go to the Apple Store to 1) get my battery replace in the iPhone 5 since it qualified for the replacement program and 2) see if the Genius could provide me with any insight in the data usage issue and battery drain.
I'm certainly glad I had multiple reasons to visit the closest Apple store, a 45 min drive. I got the battery replaced, thanks for that.
Regarding the important issue to me that brought me to the Genius Bar, excessive Cell data usage, I thought the Genius did a wonderful job listening and documenting the problem we were experiencing. Unfortunately, educating us on the use of the product or replacing our phone was not going to solve the problem. He eventually figured it out, this was not a user error or broken hardware. We surmised that the reason I was sent to him was to verify and document that there was a problem. I clearly had a problem. After writing copious notes on the issue, The Genius smartly referred me back the the AppleCare Senior Advisor. So, back to AppleCare Senior Analyst I went. She, knowing this was not a simple problem to solve i.e. beyond her level of expertise, got an Apple Software engineer involved.
My primary frustration is that this should have been escalated to software engineering right away. My trip to see the Genius was, I believe, a waste of time for both me and Apple regarding this issue. Diagnosis of this type of problem is well beyond the Genius’ knowledge and job. The Genius did a very good job doing what he could within the scope of his job. He just couldn’t solve this problem and had no one within Apple to which he had access for help.
However, that initial consult with the engineer was a bit feeble. Not only could I not talk to him/her directly, his/her focus was still working with the ‘Black Box' approach. Having Analyst ask me to do stuff like restore the Phone was more like trying to find a 'work around' than 'identifying the real problem.' Maybe restoring the phone was going to fix some corrupted data on the phone sidesteping the real problem, the handling of this condition. The engineer did listen to the fact that I had restored the test phone, the 5s, and only added the use of my Apple ID. Duh, been there!!!
Having been an previous owner of a software development company that I started in 1980 and retired in 2001, I can tell you that using the 'Black Box' method of debugging is extremely inefficient. Instead, having access to an ‘Activity Manager’ type app to identify in real time what process was blowing up the data flow would have saved me a lost afternoon at the Apple store and hours on the phone with tech support.
Ironically, I may have stumbled onto a "work around" solution short of turning off Cell Data that stopped the excessive Cell Data usage and consequential battery drain. Just prior to leaving the Apple Store, I used one of their Macs to log in my Apple ID on the id.apple.com website to ‘Manage my Apple ID’, I was forced to upgrade the security level of my password. Afterward, my cell data usage seemed to drop dramatically.
I told the AppleCare Senior Analyst that I may have stumbled onto a workaround and I suggested that I give it a couple of days of monitoring. We'd talk then and I would have results to report. She agreed.
Sure enough, my Document & Sync usage was back to normal, about 1/2 Mb per day. Am I happy that the excessive Cell Data usage has stopped? You bet! But, there was no intuitive reason that an end user would know to log in on the ID website to unknowingly solve this problem. As I use to say to my employees, that is not the ‘Macintosh Way.’ And, rebooting the the 'Microsoft Way.'
When I reported my findings to the Analyst, we both concluded that data usage was back to normal. She did report to me that the engineer did provide a laundry list of suggested activities to help solve the problem. Remarkably, they were everything that I had already done and were pretty much what the Analyst and the Genius tried to do. All reasonable tasks. But clearly, the engineer hadn't even ready the notes on the case before responding. And, none of the things suggested would have uncovered the real problem, likely a logic bug in iOS.
My advice now is to have the software engineering team rule out that there was an unresolvable state that a background process was fiercely trying to handle. The iOS does not seem to know how to intervene and prompt the user with a requirement to upgrade their password. If this does end up being the case, I would call it a logic bug, a perpetual exception that is not being handled properly.
Anyway, I hope this helps you.

Iphone 5 - anyone having huge cellular data usage problem on ATT

I upgraded from Iphone 3g to Iphone 5. Over a period of last year, My average monthly data usage is approx 400MB (total less than 5GB in a year). AT&T is reporting that my Iphone 5 data usage crossed 6GB in a 3 day period . I called AT&T and have to listen to LTE, Iphone 5 and Multiple app running in background non-sense as an explanation for 6GB data usage over a 3 day period. My Itune and app store does not download over cellular network. Even though Iphone 5 automatically creates an Icloud account during initial setup, I am not connected to Icloud on Iphone and never even logged on to Icloud account. IOS 6 setting for sending data diagnostic over cellular network is set to no.
I feel this is same bug which Verizon user are reporting and ATT is not commenting on it till now. How can I consume over 6GB worth of data over a 3 day period which is more than my total data usage for a year. That is equivalent of streaming hd video (approx 300 MB per hour) for 20 hours.
CNN link to Iphone 5 data bug story
http://money.cnn.com/2012/10/01/technology/iphone-5-data-overage/index.html
Anyone is having similiar problems?

There have been lots of discussions about this particular topic
https://discussions.apple.com/message/19398807#19398807
https://discussions.apple.com/message/19780554#19780554
https://discussions.apple.com/message/19802173#19802173
and the list goes on.
Apple has zero control over what AT&T does in regards to their plans for data, their charges for data, or anything to do with their service that you pay for every month

Large data usage transfer every 6 hours while on a WiFi network, who is doing this transfer? Is Verizon polling my phone causing this usage?

I have three iPhone 5s. All are using my WiFi while at home. One iPhone is sending data over Verizon's network, not WiFi, every 6 hours or so. The time of this data transfer changes every few days. I see data usage number on my Verizon account ranging from a few kilobytes to almost a gigabyte. Is this due to Verizon polling the iPhone for data usage and billing purposes on a regular basis? And what do these billing numbers mean? Where does Verizon get these numbers? Any running apps while on my WiFi should use the WiFi, not Verizon, correct?

I'm having the same issue and this month these data pulls equated to 1891.51 MB!!!
Model: iPhone 5S 64GB. Today I received a notification from Verizon that I had exceeded my data plan. I just went through my entire usage detail report on my phone and separated-out everything that appears to be part of a 6-hour pattern. When I'm at home and most of the time while I'm at work, I am connected to wifi. These data pulls often happen in the middle of the night, when I know for a fact that my phone is charging and connected to wifi at home. Below are the results of the pattern analysis. Keep in mind that I removed all lines that, as far as I could tell, were not part of a 6-hour pattern.
THE PROOF: You sent me three alerts immediately after pulling data from my phone.
The first alert said that I had used 75% of my data plan on 8/11/2014 at 9:45pm while I was at home on wifi. There was a data pull logged at 9:45pm which was part of the 6-hour pattern above.
The second alert stated that I had used 90% of my data at 10:46pm on 8/14/2014; the data log shows a pull just before the alert at 10:45pm.
The third alert telling me I had used all of my data came today while my phone was sitting next to me, connected to wifi at the office. The alert arrived at 12:48pm, the log shows a data pull at 12:48pm.
Screenshots:
How about an explanation Verizon?

Weather App Affecting my Data Usage

Hi Community,
Back in October 2013 when I changed my IPhone from a 4S to a 5S I had to go from an “Unlimited” plan to Tiered plan. I went to a tiered planned capped at 2 GB per billing cycle. This didn’t bother me because I would never use all of my allocated data and I usually came in way under 2gb’s
Under my new plan, I set up my data alerts to monitor my usage.   This past week on tuesday, I was notified that my usage was at 75% of the data allowed.   I immediately called VZW to ask how and the tech said that my phone had streamed for an inordinate amount of time around 18 hours while using a app, on the days where my usage was high. The tech was unable to tell me which app, but advised me to take it into the store immediately.
I took my phone into the store and luckily the manager had the same issue on his IPad. He replaced the Sim Card and reset the settings on my phone and credited my account $20 to pay for the extra usage.   Really great customer service!!!
Monitoring my data usage, I noticed that my phone would incrementally use the data plan even while on my wifi.    It would only do it in 8 hour increments, I was led to a previous post via Google (on the apple forums) and I found that the culprit may that I had set up my phone to automatically send diagnostic data.
I shut this feature off, being nosy I looked at the data that was being sent and noticed two odd diagnostic reports titled: Weather_2013_11.08_17:55 and Weather +Stacks 11/10 20:37:47.
The latter (Weather +Stacks 11/10 20:37:47.) diagnostic report I can only assume was informing me that the weather app stayed opened beyond its allocated time. Which prevented the phone from sleeping so it the OS finally crashed the crashed the program.
Also I assume that the report was informing me that informed me in the app it had stayed connected to the weather server for 66,447 seconds, which is about 18.45 hours and used 1147387904 bytes of data or just over 1 GB of usage….
Now I’m not saying that these separate instances are related, but the interesting thing 11/10 I was shown according to VZW that I had amassed 66.51 MB’s.
I am wondering if anyone else has seen this correlation. I have attached screenshots to clarify any confusing parts of the story.   there are three pics, so scroll all the way down

Settings > Cellular only counts cellular data. I can verify that because I'm on AT&T and that carrier offers a service whereby you can telephone *DATA and receive a text message from them telling your month-to-date cellular data usage. I can compare that number to what I see in Settings > Cellular and the two are pretty well equivalent.
Again, I do a Settings > Cellular > Reset Statistics at the end of every billing month.
UPDATE - I said "month-to-date cellular data usage" above. I should have said "billing period to date."
Message was edited by: sberman

IPhone 5 excessive data usage problem (carrier-AT&T)--any resolutions?

I got an iPhone 5 in June of 2013, and the billing period after I got it, I went over my data usage for the first time ever (I have been an iPhone user since 2010). I thought that it was just because I had been working out at a camp that got poor reception and had been using as much as I always did. However, in the subsequent months, I have racked up data overage charges every month, and since October, it's been several gigs over my plan. I have a 4gb plan with AT&T that I share with my parents (I am a college student), and they don't use hardly any data. As I am a nineteen-year-old, I admit that I do spend a lot of time on the Internet and use a lot of social media (Facebook, Twitter, Instagram, Vine, Snapchat, etc.), and I have always used a lot more data than my parents, but I don't think I'm doing much more than I did when I still had the iPhone 4 and 4s. I haven't gotten a chance to call AT&T yet to see what they have to say about it, and, unfortunately, my school is in the middle of nowhere and my hometown doesn't have an Apple store anywhere near it so I don't think I'll be able to get to a genius bar any time soon, but I've done a little research and found some threads here that mention problems with the iPhone 5 and data usage. Most of these threads seem to be related to Verizon or are from iOS 6 (and my phone is updated to iOS 7.0.4, which is the latest update at this date), and I wondered if it was still a problem for people.
In the past few minutes, I have done the following to the phone:
Turned off Cellular Data
Turned off iCloud Backup
Turned off Cellular Data for all unnecessary apps
Turned off Location Services for all unnecessary apps
Turned off Notifications for all unnecessary apps
Changed all email accounts to manual
Turned off Diagnostics and Usage sending
Turned off Ad Tracking
Turned off Documents and Data
Now, not to sound spoiled, but I think this is both tedious and a pain in the rear end. It seems to me like it's just treating the symptoms rather than the disease itself, so to speak. I feel that for the money we pay for what is essentially a handheld computer with phone capabilities, I should be able to use it as such. When I've turned off Cellular Data in the past to remedy this problem, I notice that I don't receive texts from a lot of people, which is really frustrating, because I feel like I basically just have a glorified iPod. If I had wanted an iPod, I would have bought an iPod. So, basically, has anyone experienced this problem recently/found a solution that actually fixes the problem rather than just masking it? I feel bad about the overage charges and am very annoyed with the fact that my old iPhone seemed to work better than this new one, and that I can't seem to find much evidence of either Apple or AT&T making much of an effort to acknowledge or fix this expensive problem. My phone reports that my cellular data usage for the current period (which ends on February 11, and it is currently January 28) is 21 GB, and I find it very hard to believe this to be true.
I'm about to reset my phone and see if that does anything, but I would really appreciate it if someone could help me out here.
Thanks.

I'm not trying to minimize your issues, but I have an iPhone 5S and find that I have not had these types of problems on AT&T. I'm wonding if something has gotten stuck in a loop that is continually trying to use data. If you make a good backup of your phone, try restoring it as new, and do not add anything to the phone right away. Let the device run like this for a little while and see what kind of usage you have. You report you phone is showing usage of 21GB. Did you rese this setting on the phone to begin at your billing period? The reason I ask this is some people believe this setting resets on its own with your billing period, it does not. This has to be manually reset by the user, so it might not be that accurate depending on the last time that you reset it.
If the phone seems to not use so much extra data during the period the device does not have extra apps on it, then try restoring from your backup and see what happens. If this increases your data usage quite fast again, then there is probably something corrupt in the backup that is causing this issue.

Phone data usage not matching verizon usage

Since having my droid turbo, my data usage in my setting has not been matching my usage on my verizon account and another line on my account is having the same issue, right now my phone says that i have used 0.56GB and verizon says i have used 1.03 which is a pretty big difference, the other line on my account that is having the same issue says he has used 0.69 verizon says he has used 2.421 which is a huge difference, i checked the wifi usage for both phones and it seems that the top the data app under wifi usage seem to be making up the difference between the usage in settings and the usage on verizon. I have also seen people online talking about this similar issue which seems to be caused by the phone using mobile data while connected to wifi. I have been with verizon for over 2 yrs and this is the first phone i have noticed this issue with. I have also attached screen shots from my phone to prove this issue. Any help with this problem would be appreciated.
>> Attachment containing personal information removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

If you want to see the report from VZW on your current data usage then you must sign into the VZW website and access your account. Only the VZW website will allow you to see any kind of information on your data usage. The Jetpack itself does not have any data usage metrics installed on it.
I assume that you already know that the data usage report from VZW is only a summary of your actual usage in terms of various sessions. The most information that will be disclosed to you are these sessions, their timestamps and how much data was consumed during that session. If you want the actual statistics for what was consumed then you must setup and maintain your own data usage monitor.

How data usage is saved in Current usage / Data   ?

i like to know who does the data usage is saved under Current usage / Data   ?
for example at 3:15 shows i used 110 MB and about 3:40 shows 5MB
is the 110MB usage saved as one time use or tru out a x amount time ? and how does Verizon calculate the size of data and time the data was used .
thank you

    Hello there nosferatu2xlc! Thanks so much for using your Data Usage tool at My Verizon. I love that feature. I recommend any customer with a smartphone do the same as you are! The data usage is calculated at the close of connection. So the 110 mb that you show for 3:15 is all data reported to have been send/received by your phone for a browsing session that ended at 3:15. The same is true for the 5 mb later in the day. We calculate data based on measurement of info we show transmitted by your phone on your line. I hope that helps!
Dion M.
VZW Support
Follow us on Twitter www.twitter.com/vzwsupport

Data usage counter

My provider is Bell in Ontario, Canada.
10 days into my billing cycle I noticed that this month the "unbilled" data usage as tracked by my provide is significantly less (about 100 MB or so) than the data usage tracked by the phone itself in the Settings area. Is this normal?

To ask the most obvious first, did you reset the usage counter at the start of your billing cycle? Or is it showing usage from the previous cycle?
Next, some providers have delays in their usage reporting. AT&T's delay is only a few hours, but I don't know about Bell Canada.

MiFi Data Usage Analysis?

Our monthly data usage continues to explode and there doesn't appear to be a way to figure out what is driving the amount of data... Verizon has a data usage report that shows GB/MB at certain times of the day, but those times apear to be "groupings" of data usage vs. actually coinciding with actual usage. For example, if one son is doing XBox-Live thru the MiFi, while his mom is "Skyping" with a friend at a similar time, how can I know what's driving the most data? We live in a rural community with no cable, no DSL, no FIOS, no nothing - except HughesNet Satellite (which still is too slow and not recommended for XBox-live type usage anyway) or the MiFi. But I want to figure out what types of usage drive the highest amounts of data, and the Verizon analysis tools don't seem to help. Anybody have any recommendations?

Hello,
To understand the actual impact of your data usage habits you will have to conduct some experiments. First step is to isolate each type of usage by itself when no one else is using the MiFi. Check your data usage to get a baseline. Consume that data for an hour or so to get a good sample. When you are done check with Verizon again over the next 30 minutes to see how much your data went up (data reports are delayed). Rinse and repeat for any application you are concerned about. I'd suggest doing this for each application at least 3 times so you can feel confident in your results. Skyping may be hard to do for an hour so I would suggest testing everything else first and applying what is left as your Skype data consumption.
That being said I would assume that Skype would be your biggest data drain. Streaming audio and video definitely are the best ways to chew through a data plan at any given time. Although you may suspect Xbox to be the same each game is different. Some games only send small pieces of information across the Internet and are very data plan friendly. Other games that stream the entire game across the Internet are not.
Trial and error and the process of elimination are your friends. Given enough data you will be able to gauge your own usage habits and stay on top of your bill before it blind sides you at the end of the billing cycle.
Example of Good Habits:
Avoid Video, use low def options if necessary
Avoid Streaming music, use low def options if necessary
Avoid High-res pictures, use low def options if necessary
Close down your applications when you are done using them
Disconnect from the device when you are not using it
Check in on your usage frequently until you understand what impact your habits have on the plan
Turn off automatic updates for any programs or services
Secure your device by changing the default connection credentials to custom values

Bug in overage alert/data usage

Starting last evening, I received alerts that 50% of the data allowance was reached, which was shocking because we are only 3 days into the billing cycle. I checked online, and sure enough, the data usage bar showed it was at 500 MB of our 1GB shared plan. I couldn't figure out the math when I looked at the "usage details", so I was going to call Verizon today and see what was going on. But this morning, the data usage on our My Verizon shows we only used 25 MB of 1 GB. What the heck? And thats not the end of it: this afternoon, I started receiving 50% data allowance texts again. I logged into Verizon again, but it still shows 25 MB of 1GB. There must be a bug somewhere. Anyone else seeing this behavior?

Hello everyone!
I was very troubled when I heard all the problems that everyone was experiencing with their usage alerts; both with voice and data. We have had some reports of receiving erroneous alerts from some customers. It certainly sounds like we need to do a lot of investigating to figure out what to do to fix the problem, but we are up for the challenge! I can let all of you know that we have multiple departments (IT, network, customer service) all working on rectifying this situation for everyone affected! We appreciate all of your input to help, and that is why I am asking you to Direct Message me your phone number. If you stated that you were experiencing an issue, I have followed you. I would like you to do the same and then Direct Message me with your mobile number. Again, since we have a team already in place and working on this, we want to make sure that we add as many examples as possible for them to compare and fix. Please include if you are having VOICE or DATA alert issues in the message. In the meantime, you are absolutely still able to check your usage by dialing #DATA from your phone or logging online to My Verizon. This is a workaround until we have all of the errors sorted out.
Thanks to everyone!
MichelleG_VZW
Please follow us on Twitter @vzwsupport

Untimely reporting of data usage

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