Untrusted connection

I am using xp os when iam open fire fox ever time it's asking the the connection was untrusted that msg was showing ever time and Facebook chat also was disabled My system Time and date is correct
My Firefox Data pleas resoul My problem
Application Basics
Name
Firefox
Version
20.0.1
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:20.0) Gecko/20100101 Firefox/20.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20130409194949
browser.startup.homepage_override.mstone
20.0.1
dom.w3c_touch_events.expose
false
extensions.lastAppVersion
20.0.1
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
26593
plugin.disable_full_page_plugin_for_types
application/pdf
privacy.cpd.offlineApps
true
privacy.cpd.siteSettings
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.default_personal_cert
Select Automatically
Graphics
Adapter Drivers
vga framebuf vga256 vga64k
Adapter RAM
Unknown
Device ID
0x0000
Direct2D Enabled
Blocked for your graphics card because of unresolved driver issues.
DirectWrite Enabled
false (0.0.0.0)
GPU #2 Active
false
GPU Accelerated Windows
0/1 Basic Blocked for your graphics card because of unresolved driver issues.
Vendor ID
0x0000
WebGL Renderer
Blocked for your graphics card because of unresolved driver issues.
AzureCanvasBackend
cairo
AzureContentBackend
none
AzureFallbackCanvasBackend
none
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.5
4.9.5
NSS
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSMIME
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSSL
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSUTIL
3.14.3.0
3.14.3.0

Check out why the site is untrusted (click "Technical Details to expand that section) and if this is caused by a missing intermediate certificate then see if you can install this intermediate certificate from another source.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.
If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.

Similar Messages

Untrusted Connection - when I try to add a security exception, NOTHING happens

A game company Web site I go to all the time has just started giving me Untrusted Connection messages. I was able to visit it with no problems as recently as a few hours ago, but now I just get a page that says "You have asked Firefox to connect securely to [site], but we can't confirm that your connection is secure" and goes on to explain about security certificates and so on.
When I click "I understand the risks" then "Add exception", an "Add Security Exception" dialog box comes up as expected. However, when I click "Confirm Security Exception" on that dialog box (with or without clicking "Get Certificate" first), LITERALLY NOTHING happens. I don't mean I get an error message, or some result I'm not expecting, or even that the dialog box disappears. When I say nothing happens, I mean quite literally NOTHING happens. The button is not greyed out, yet clicking it has absolutely no effect. This leaves me with no means of closing the dialog box except clicking "Cancel", and therefore no means of accessing the site.
I've seen similar problems mentioned on this site, but mostly they either have the button greyed out (mine isn't) or they get a conflicting message saying the certificate is fine and doesn't need replacing (I don't). I have not seen anyone else post about my version, where everything looks normal and internally consistent yet the "Confirm Security Exception" button is non-functional.
This is not the first time I've had this problem, but it's the most annoying in that this time, it's affecting a site I normally visit several times a day rather than one I don't care that much about. As far as I recall, in my hands the "Confirm Security Exception" button has NEVER functioned, with the problem even surviving a near-total replacement of the hardware including the hard drive Firefox lives on.

Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never Remember History).
*https://support.mozilla.org/kb/Private+Browsing
*Tools > Options > Privacy > Firefox will: "Use custom settings for history"
*Deselect: [ ] "Always use private browsing mode"
Check out why the site is untrusted (click "Technical Details to expand that section) and if this is caused by a missing intermediate certificate then see if you can install this intermediate certificate from another source.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.
If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
Note that some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.

Why does Firefox not allow me to go to Facebook, consistently says "untrusted connection"??

I have read through all of the responses to this exact questions posed by other users and nothing is working. What is the most frustrating is that this is not a constant issue. One minute I will be logged onto Facebook and when I try to visit a friends page or post something it will freeze, then the "untrusted connection" comes up. Or it will be working fine for a couple hours and I will log off of Facebook, when I come back a few hours later, or even a few minutes later I get the "untrusted connection" warning again. This has happened more now that Firefox has been updated and it is also happening to my roommate. She will be logged onto Facebook and I will try and get the warning, or vice versa. We are in the same room on separate computers. This problem does not occur on Google Chrome or Internet Explorer. This is an issue with Firefox, not my computers. We have four computers (2 Desktops, 2 Laptops) in our home, my boyfriend works in IT. We have done everything suggested by the people here and nothing works. I would understand if it was happening to one computer constantly and you tried to tell me it was my computer, but that is not the case. This happens with all four computers at different times. How can one person be logged on to Facebook and another isn't, then an hour later it will work on the latter computer and not the one it was working on previously. This is very frustrating. I love using Firefox over Internet Explorer and Google Chrome, I trust it more. But this is getting ridiculous. It has been happening for a long time, it just got worse with the update. Please help. It happens with Google and other popular sites as well.

This is what it says, every time for me
''''''''This Connection is Untrusted''''''''
You have asked Firefox to connect securely to www.facebook.com, but we can't confirm that your connection is secure.
Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?
If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.
''''''Technical Details''''''
www.facebook.com uses an invalid security certificate. The certificate is only valid for the following names: *.akamaihd.net, *.akamaihd-staging.net, a248.e.akamai.net (Error code: ssl_error_bad_cert_domain)

I'm getting an error message "Untrusted Connection" on my on-line bankig site which I use all the time. Now I can't access the site.

This "Untrusted Connection" is coming up when I try to access my on-line banking site which I use all the time. I also get a OpenDNS message about Phishing and I'm not sure why or what that is. The same thing is happening on my laptop which has Windows 7.

Did this and it now works.........and I was blaming firefox!!!!!
ESET: setup -> advanced setup -> extend web and email tree -> SSL
• SSL protocol: Do not scan SSL protocol

I cannot access common web site like Paypal. I get an "Untrusted Connection" screen. I have accessed Paypal in the past. This also happens with Capital One.

Just in the past week, when I try to access many web sites, including PayPal and Capital One, I get a Untrusted Connection screen and it prevents me from entering these sites.

hello ra12rick, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:
* what is the '''error code''' shown under ''technical details'' on the error page?
in case the error code equals ''sec_error_unknown_issuer'', please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions):
* which '''issuer information''' does the certificate contain?
thank you!

After updating to Firefox 33.0.3 why am I getting Untrusted Connection Errors with Yahoo and Amazon?

I have updated to Firefox 33.0.3 and now I am getting untrusted connection errors when trying to go to Yahoo.com and Amazon.com this happens with both http and https. My time is in sync. I tried deleting the cert8.db file.
I have looked at other solutions and they have not worked. These sites were working fine on the previous version for me but now with this new update they are not working. Why hasn't Mozilla fixed this already?

Yes I have tried the steps above. For example, When I try to get to Yahoo web site, I get this:
This Connection is Untrusted
You have asked Firefox to connect securely to www.yahoo.com, but we can't confirm that your connection is secure.
Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?
If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.
www.yahoo.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)
I do not have the option to do an exception because I can only click on the Technical Details and the Get me Out of Here button.
As I've said in my previous post, I have deleted the cert8.db file, my clock is in sync, and I have tried to do the other solutions but they have not worked.

How to turn off the "untrusted connection" thing?

This "Untrusted Connection" thing is god-damned annoying. Websites that I've been using for YEARS... all of a sudden are "untrusted." I don't ***-**** care. How do I turn this feature off?
''moderator edited out offensive language''

v19 STILL... hasn't FIXED the issue. I shouldn't have to "Confirm Security Exception" 2, 3, 4, or 10 times. Pull your head out of that very-dark-place, Tyler... and give me a FUNCTIONAL FIX.

I have been getting a "Untrusted Connection" error on Firefox randomly for the past 4 weeks, what could be causing it?

For the past about 4 weeks I've have been randomly getting an untrusted connection error whenever i try to search something on google.com or using the google search bar. It will happen for about 5-10 mins then will go away. This will happen across 3 different computers (both mac and pc) and will also happen on Chrome, sometimes at the same time sometimes different times. I've searched around and tried pretty much everything i can think of. The date/time is correct on all computers, cache has been cleared, everythings up to date, contacted the ISP and the router companies and they say its not them so i'm at a complete loss.
Any advice or help would be much appreciated!

Did you check the issuer of the certificate and other details?
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.
If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
*Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.

Can't access gmail because untrusted connection

I am receiving an error on Firefox, Chrome and Safari every time I try to log onto gmail. It stops me because it says that instead of accessing www.google.com, I am trying to access edgecastcdn.net and it is an untrusted connection. I haven't proceeded. Is this the sign of a mac virus? What should I do?

I've the same issue, it happens where ever I login to Firefox, work laptop or home laptop. One is Vista and the other Windows 7. I've had to use Chrome for gmail.

Why does Firefox show my website as an untrusted connection?

I recently switched my website to https and now Firefox show my site at www.bizniznet.co.za as an untrusted connection. This can have an unwanted impact on my website and cost me clients. This does not happen every time I open my site as Firefox is my default connection to the internet.
I need this sorted out because this is a business website and it reflects badly. Could you please assist?

You need to install the missing EssentialSSL CA intermediate certificate.
*https://support.comodo.com/index.php?_m=downloads&_a=view&parentcategoryid=1&pcid=0&nav=0

Lions server creates an untrusted connection

Hey,
I've you got my of Mac OSX Lion plus the server addition so I can replace XAMPP as my server software. The problem however is that for some weird reason whenever I try to connect to my server I get a untrusted connection error with the message:
192.168.1.110 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is not trusted.
The certificate is only valid for Allans-iMac.local
(Error code: sec_error_untrusted_issuer)
I've set my server to use nitrocrime.com as my domain (I've bought this domain a couple of months ago and have been using it for my XAMPP server) but after I did that this error appeared. Even (as you can tell) connecting through our local network or just my iMac itself I get this error.
How can I remove this?
Greats,
Allan Hollenberg

Going to need more information about the certificate and Active Directory. Is the VPN connection secure with TLS for authentication or encryption? If so, where did the certificates comes from? An internal CA or purchased externally?Which servers have the
problem? Just the one server reporting the issue? Which server is it attempt to replicate from?
Mark B. Cooper, President and Founder of PKI Solutions Inc., former Microsoft Senior Engineer and subject matter expert for Microsoft Active Directory Certificate Services (ADCS). Known as “The PKI Guy” at Microsoft for 10 years. Connect with Mark at http://www.pkisolutions.com

I get an untrusted connection message when trying to connect to gmail

Every time I try to navigate to gmail in Firefox, I get an untrusted connection message. There is no option to bypass the screen and I can get to gmail without any trouble in Chrome.

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Untrusted Connection Messages

I am using Firefox 24 on Win7 Enterprise - not sure when the upgrade from 23 was performed as it happens automatically. 2 days ago I started seeing "Untrusted Connection" warnings for almost every web site I attempt to visit - including mozilla.org. This is a work PC, with MS System Center 2012 Endpoint Protection installed per domain policy. This has been installed for months, and has never caused any issues - the "untrusted connection" warnings just started 2 days ago. I have accepted the untrusted connection for several web sites (google.com, mozilla.org) multiple times, but they seem to timeout after a few hours, so I need to accept them again. It wouldn't be so bad if it was a 1-time and done sort of issue.
I have read several other posts in this forum about deleting the cert8.db file and resetting Firefox. Also the one that seemed to be isolated to a Kaspersky product - which is not relevant to my situation. I've also tried the "No Proxy" setting in Options->Advanced->Connection->Settings, and that doesn't help.
I've used FF since it's original beta (in early 2000 I think) and it is my preferred browser. However, this pesky issue has caused me to switch to Chrome - at least until it is fixed.

firefox has its own security component/certificate store, whereas IE (and probably chrome too) fall back on the operating system's root certificates when they verify secure connections, so i suppose that's why you're only getting the error while using firefox. unfortunately this is such a basic component in establishing a secure connection over https:// that there is no way to disable such warnings.
as mentioned, it would probably best to contact you IT department and ask them if they can make available the root certificate to import in your browser.

Modify google search redirection after bypassing untrusted connection warning

'''The problem:''' my default google search is redirected to google home, i.e. the 1st search is lost, I cannot perform it through google search engine bar (to the right of location bar), and I can only do this through the web page.
'''How we got here:''' I was getting a "connection untrusted" message (see [http://support.mozilla.com/en-US/kb/This%20connection%20is%20untrusted?s=security+certificates&r=3&as=s#w_bypassing-the-warning This connection is untrusted] ) for some open tabs with google searches I had from previous sessions. So, I thought I would get rid of them by creating an exception for Google. Instead, every search I do through a bar is redirected right away to Google home page (ie. instead of ignoring the certificate and keep loading the page, firefox redirects me to www.google.com, this way cutting the search next to it).
'''Actions I've taken:''' I resolved the problem for the location bar by modifying the about:config "keyword.URL", by setting a string (say "https://www.google.com/search?q=")
'''Current status:''' However, this doesn't change the status of the '''Google search engine bar''' to the right of the location bar. In short, the '''"default"''' is still hurt and I need to trace it and fix it not to redirect.
'''Question:''' Where can I find and delete the redirection I created while dealing with the "untrusted connection" message?

'''Thanks!''' I found it and deleted it!
I'm now back in the "connection untrusted" situation, but at least there is no automatic redirection and I can work this out in peace...

Help please!! Untrusted connection no issuer chain provided...

firefox untrusted connection no issuer chain was provided...
I cannot browse almost any website without receiving this error. I've tried the adjusting the date/clock and I've deleting the cert8. data in the profile for firefox. Nothing is working.
Also, when I view certificates, it says that it won't be enabled until 7/21/2014?? What's up with that?
Can anyone please help me...?

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.
If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
*Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
*Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.

Not given the option to bypass untrusted connection warning

When using Firefox on my company laptop for work, i get the untrusted connection error message when trying to enter many of the internal services such as the HR portal, Travel&Expense Report app, etc. Normally, I would just click 'I understand these risks' and add an exception, as I have done before and as your published help article suggests. However, for these sites the 'I understand these risks' option does not even appear and so I have no way to bypass this error message and access necessary sites for my job. Is there an alternative way to bypass this, or a way to temporarily turn off the service entirely so I am not stopped by the warning? What can I do to resolve this issue?
Thank you

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?
Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.
Check out why the site is untrusted and click "Technical Details to expand this section. If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.

Untrusted connection

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