Unusually high broadband usage over March and Apri...

Have others noticed that they appear to have used far more of their monthly broadband allowance in the last two months? My 'alleged' usage was quadruple my usual but on Friday when I called the billing team they didn't want to know and weren't particularly helpful. However I persistedwith the BT technical team on Sunday and they admitted that they had been receiving an unusually high level of calls from customers complaining about seemingly high usage. They were informing the billing team of the problem so I will continue to chase them this week. Apparently there was some issue with the usage monitor giving out incorrect information so it might be worth people challenging the billing team if they think the same thing has happened to them.

*** please ignore this as I am still having the same issue even without Skype
I've been checking my usage monitor since I installed it this morning and couldn't undestand what these huge red spikes in download activity were every few seconds and my usage was going up and up.
Looking on the internet for solutions I saw lots of mentions about Skype, which I have but have only used once or twice a couple of months ago. Oh, but wait a minute, that was when my usage skyrocketed. And guess what.. I just uninstalled it and now the huge red spikes are no more on my monitor!
I have no idea of the why and how but even though my Skype was not open it was doing something over the internet and something very big.
So if you have the same issue and you have some kind of video calling software installed it may be worth uninstalling it just to check.
The monitor I have been using is here: http://www.softpedia.com/get/Network-Tools/Bandwidth-Tools/NetMeter.shtml

Similar Messages

Unusually high broadband usage

We have been having problems with our broadband usuage since March of this year, when we nearly went over the 40Gb. Then in April it suddenly shot up and went over our 40Gb allowance, up to 64GB. We have not changed the way we use the internet and we have never gone over our 40 Gb allowance in the past. According to BT you should be able to browse the internet for 120hrs with 40Gb!! I have now been in touch with BT on three occasions and it has not yet been resolved. We were advised to stop using the internet which we did only using it to check e-mails or the My BT usuage page and on using the internet for a total time of 30 mins in that one week, the BT usuage monitor said we had used 11GB!! I have now starting checking our home hub and looking to see what devices are connected to our Wi Fi and I have deleted any devices not recognised. However I noticed tonight that there are two devices back on which I don't recognise and have tried to delete but can't. I would really appreciate some help with this matter as I am reluctant to use the interent at present as it seems to use a lot more GB than it should.

cgd20 wrote:
We have been having problems with our broadband usuage since March of this year, when we nearly went over the 40Gb. Then in April it suddenly shot up and went over our 40Gb allowance, up to 64GB. We have not changed the way we use the internet and we have never gone over our 40 Gb allowance in the past. According to BT you should be able to browse the internet for 120hrs with 40Gb!! I have now been in touch with BT on three occasions and it has not yet been resolved. We were advised to stop using the internet which we did only using it to check e-mails or the My BT usuage page and on using the internet for a total time of 30 mins in that one week, the BT usuage monitor said we had used 11GB!! I have now starting checking our home hub and looking to see what devices are connected to our Wi Fi and I have deleted any devices not recognised. However I noticed tonight that there are two devices back on which I don't recognise and have tried to delete but can't. I would really appreciate some help with this matter as I am reluctant to use the interent at present as it seems to use a lot more GB than it should.
Hi, welcome to the forum.
There have been a few similar posts to this recently. There are far more experienced posters who may be able to assist you further but I would be interested to know if you are using broadband TV - Netflix or similar? also I'm wondering about this cloud storage thing & if this uses monthly allowances?
You mention 2 devices that are not recognised. I do not use a home hub router but a netgear device - where I can secure wireless connections down to a mac address in a trusted device list. Not sure if this can be done with the HH.
Hope that you soon get this resolved.
S.

Very high broadband usage

The first month we got BT broadband was option 1 the 10GB package, I left my house for 2 weeks and the monitor was at around 6/7GB and with no one in the house and no one with access to it i came back to find it was now at 12GB, thought this was a bit odd...
Last month we upgraded to option 2 the 40GB package. Ended up watching lots of videos and things and by the end of the month it was at 45GB.
This month, it's 7 days in and the usage monitor is showing 12.87GB used, I haven't been doing anything other than browsing, no games, no videos, no downloads, nothing...
This surely cannot be correct and I'm still concerned about the first month when it hadn't been used by any one and it was still racking up the data.
One phone call said there was nothing BT could do to check, I think it's a bit odd that I have to pay for usage I haven't even used and for this month that it's so high already and I haven't even done anything!
Forgot to say I had a 20GB package a few years back and I practically used to live on my laptop, used to play xbox live for hours each day, watch a lot of videos, and download a hell of a lot of music and videos and I didn't exceed my limit once in 18 months..
Seems a bit odd to me...

If this is the first month you have gone over, the £5 for an extra unit of 5GB might be waived.
For more information visit www.bt.com/broadbandusagepolicy
The broadband usage monitor is accurate and is updated at 23:59 every night.
Uploads are also counted towards your 10GB allowance.
1) Make sure that you don't have any malware or virus on the computer.
2) Make sure your private Wifi network is encrypted otherwise other people might be suing it.
3) Make sure that there isn't a device in that is using the home that you didn't know was using the internet - Smart phones/portible devices can automatically connet to your wifi (if known) and can update software in the background without you knowing. Some devices will allow phone calls and texts to be recieved over wifi.
4) there are free usage meters that can be downloaded to see when and what is using the 10GB usage on your computer.
cheers
jac_95 | BT.com Help Site | BT Service Status
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Unusually High CPU usage by almost all programs

I have a BIG problem with my computer. It start over a week ago and ever since, I've been trying to fix it. The problem is that almost all programs I use takes up 100% of my CPU usage. The only thing that doesn't are window's program but they also take up a lot of CPU usage. It is not the usual 1-3 sec of high CPU usage that all programs use. It is high CPU usage for a long period of time. A Youtube video causes my CPU to go to 100% just by playing it. Also, scans, surfing the web and other things cause it to go up. My computer runs really slow because of this. It is about 2-3 times slower. This is strange because my computer would rarely ever go over 60% for longer than 5 seconds. The memory amount taken up from my programs are not unusual. Its just that CPU part is way to high. I am un-able to play a game and open a web browser without massive lag on both programs. I have done everything I can. I did a restore for a day before this happened and it didn't work. I scanned for viruses with McAfee Microsoft essentials and Ad-ware antivirus and removed all threats. I have clean my computer with CCleaner and Advanced system care. I have scanned for spyware with spybot S&D, Superantispyware. I have checked for malware with Malewarebytes. But the problem is not solved. I really need the help. If you want me to download something to scan my computer I'm up for it because currently, I'm desperate.
Another thing. I have an Intel Core 2 Quad CPU. But, in msconfig, I cannot select 4 processors in advance options in the boot section. I only shows 1 for some reason. I could really use the help.
These are my specs
HP Pavilion a6554f Desktop PC
Intel Core 2 Quad CPU 2.40Ghz
5.00 GB of RAM
Motherboard is PEGATRON CORPORATION Benicia 1.01
BIOS: American Megatrends Inc. 5.22 03/28/2008
I have windows vista 64-bit Home Premium

Hi,
In the Advanced Boot Option of the System Configuration window, if there is a tick in the box next to 'Number of Processors', click the box to remove it, click OK, click Apply and then OK in the previous window and then restart the PC for the change to take effect.
Regards,
DP-K
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Microsoft MVP - Windows Experience

Unusually high cpu usage with iMovie 6.0.3

I'm having trouble with very high cpu-usage. Just the open imovie app is taking up about 50%, during playback it sometimes peaks over 100%! The project file is pretty big (about 30 gig), but that is mainly because of the amount of footage imported into it. The movie itself is about 25 minutes in length. There is some audio editing going on: some soundeffects, musicfiles (no drm-protection), audio commentary that i recorded within imovie. I know that imovie has trouble when there is a lot of audio/audio editing involved and this project is probably a little more complex than other stuff i did in imovie, but i never had such problems. i can hardly use playback anymore. I recently updated Quicktime to 7.6.4 and Perian to version 1.2.1. Any ideas what's going on or how to work around the problems? Since the movie is about 80% finished i don't really want to start all over again. Thanks in advance for your input!

Hi Klaus1
I have several plug-ins by cfx and the slick volumes 4, 6 8 and 10. I can post a list of all of them if you like. Up to now they never made any trouble, but you'll never know...
The edit in the timeline is about 25 minutes long. But the project file contains captured dv-footage of about 2 hours, so that alone adds up to something like 26 GB. Then there are a few rendered effect-clips done with some of the plug-ins like stabilizing or color correction which also add to the 30 GB, as well as some audio-files (some music, my voice-over commentary). I emptied the trash several times while working on the movie. At this moment there are only a few MB of erased audio in it.
It all sounds a bit like this is an insanely huge and complex project, but as i said, i have done projects like this in imovie without the massive cpu-usage. I'd like to continue to use imovie, but if this problem keeps coming up with future projects, i might as well take the step and switch to Final Cut Express.
For now I will try your idea of exporting the movie as it is now and open it in a new project file.
Thanks for your help and input so far!

Broadband usage has doubled and I don't know why

Hi there
Just received a warning message that I am about to exceed my 40gb limit. Normal monthly usage has been 18gb apparently and we don't know why the increase has occurred. We have no kids at home, we don't stream films or videos or play games, I've downloaded 1 music album this month and we've surfed the net as usual.
Can this usage be verified?
Any tips on checking whther someone else is using our broadband....is this possible?
Any tips on why this might be happening...it's puzzling.
Is there an indpependent (non BT) way of monitoring and measuring broadband usage?
Dom

Hi dr58.
In my experience the only way to sort this out is to hope that your post draws the attention of a forum moderator. Anyone on the phones will try and convince you that you are indeed downloading 20 albums a day, uploading 3000 pictures a week etc etc and "it all mounts up" and you would be far better on an Unlimited Package.
I had problems (in fact thinking about it, this time last year) where my usage had crept up and according to BT my son and I were using 90gb a month, despite no streaming, gaming etc. I am on a 40gb package like yourself so was incurring £50 charges each month. In the end it was resolved with BT agreeing it wasn't possible for us to be getting through that amount but as I wasn't using a BT router at the time it was impossible to prove that someone hadn't been piggybacking my wifi. (I'd changed passwords during the high readings to no avail anyway).
My personal advice would be to keep a daily eye on your broadband monitor, screenshot them if need be, if you have been out during the day or away for any great length of time also note the readings that appear for that day. I also check my BT homehub to make sure only the devices in my house are hooked in just in case.
As it happens I've also noticed a big jump in my readings this month, I have just a few GB to spare but in my opinion the readings are still high compared to what I was noting at the tail end of last year after I finally had SeanD look into the matter for me.
I do hope that the meters arent going up the creek yet again because I've sworn that if it should happen again I'm walking to a different company this time around.
Best of luck and I hope you get the information you need and the situation resolves itself.

Config Manager Agent - after Hardware Inventory High CPU Usage with WMIPRSVE and very fast empty Battery

Hi there,
since a few days there is on some machines (40-60) a high cpu usage on one core (quad core cpu machines) with the WMIPRSVE.EXE if the HARDWARE INVENTORY CYCLE started.
i try out some tests, read some forum articles and troubleshooting the WMI management but a real problem i doesn´t see.
in some articles i read that hardware inventory runs about minutes up to more hours but some machines runs longer, someone more as 1 day.
here an example of mine PC:
at 8:07 i started Hardware Inventory Cycle, in the InventoryAgent.log i can see that some Collection Namespace are captured.
after a few minutes there stopped and does nothing round about 5.9 hours or better, after 21436.097 Seconds.
For any hints i am grateful. :)
Inventory: *********************** Start of message processing. ***********************
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Message type is InventoryAction InventoryAgent
18.03.2015 08:09:56 11088 (0x2B50)
Inventory: Temp directory = C:\WINDOWS\CCM\Inventory\Temp\
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Clearing old collected files. InventoryAgent
18.03.2015 08:09:56 11088 (0x2B50)
Inventory: Opening store for action {00000000-0000-0000-0000-000000000001} ...
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
CInvState::VerifyInventoryVersionNumber: Mismatch found for '{00000000-0000-0000-0000-000000000001}': 4.2 vs. 0.0
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Version number mismatch; will do a Full report.
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Action=Hardware, ReportType=ReSync, MajorVersion=5, MinorVersion=0
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Inventory: Initialization completed in 0.141 seconds
InventoryAgent 18.03.2015 08:09:56
11088 (0x2B50)
Collection: Namespace = \\localhost\root\Microsoft\appvirt\client; Query = SELECT __CLASS, __PATH, __RELPATH, CachedLaunchSize, CachedPercentage, CachedSize, LaunchSize, Name, PackageGUID, TotalSize, Version, VersionGUID FROM Package; Timeout = 600 secs.
InventoryAgent 18.03.2015 08:09:56
7836 (0x1E9C)
Failed to get IWbemService Ptr for \\localhost\root\vm\VirtualServer Namespace: 8004100E
InventoryAgent 18.03.2015 08:10:02
7836 (0x1E9C)
Failed to enumerate instances of VirtualMachine: 8004100E
InventoryAgent 18.03.2015 08:10:02
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, AddressWidth, BrandID, CPUHash, CPUKey, DataWidth, DeviceID, Family, Is64Bit, IsHyperthreadCapable, IsMobile, IsTrustedExecutionCapable, IsVitualizationCapable, Manufacturer,
MaxClockSpeed, Name, NormSpeed, NumberOfCores, NumberOfLogicalProcessors, PCache, ProcessorId, ProcessorType, Revision, SocketDesignation, Status, SystemName, Version FROM SMS_Processor; Timeout = 600 secs.
InventoryAgent 18.03.2015 08:10:02
7836 (0x1E9C)
Collection: Namespace = \\.\root\CCM\powermanagementagent; Query = SELECT __CLASS, __PATH, __RELPATH, Requester, RequesterInfo, RequesterType, RequestType, Time, UnknownRequester FROM CCM_PwrMgmtLastSuspendError; Timeout = 600 secs.
InventoryAgent 18.03.2015 08:10:03
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Availability, Description, DeviceID, Manufacturer, Name, Status FROM Win32_IDEController; Timeout = 600 secs.
InventoryAgent 18.03.2015 08:10:03
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, BinFileVersion, BinProductVersion, Description, ExecutableName, FilePropertiesHash, FilePropertiesHashEx, FileSize, FileVersion, HasPatchAdded, InstalledFilePath, IsSystemFile,
IsVitalFile, Language, Product, ProductCode, ProductVersion, Publisher FROM SMS_InstalledExecutable; Timeout = 600 secs.
InventoryAgent 18.03.2015 08:10:03
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, DefaultIPGateway, DHCPEnabled, DHCPServer, DNSDomain, DNSHostName, Index, IPAddress, IPEnabled, IPSubnet, MACAddress, ServiceName FROM Win32_NetworkAdapterConfiguration; Timeout
= 600 secs. InventoryAgent
18.03.2015 14:06:43 7836 (0x1E9C)
Collection: Namespace = \\.\root\Nap; Query = SELECT __CLASS, __PATH, __RELPATH, description, fixupState, friendlyName, id, infoClsid, isBound, percentage, registrationDate, vendorName, version FROM NAP_SystemHealthAgent; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:06:43
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2\sms; Query = SELECT __CLASS, __PATH, __RELPATH, AdditionalProductCodes, CompanyName, ExplorerFileName, FileDescription, FilePropertiesHash, FileSize, FileVersion, FolderPath, LastUsedTime, LastUserName, msiDisplayName,
msiPublisher, msiVersion, OriginalFileName, ProductCode, ProductLanguage, ProductName, ProductVersion, SoftwarePropertiesHash FROM CCM_RecentlyUsedApps; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:06:43
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, BankLabel, Capacity, Caption, CreationClassName, DataWidth, Description, DeviceLocator, FormFactor, HotSwappable, InstallDate, InterleaveDataDepth, InterleavePosition, Manufacturer,
MemoryType, Model, Name, OtherIdentifyingInfo, PartNumber, PositionInRow, PoweredOn, Removable, Replaceable, SerialNumber, SKU, Speed, Status, Tag, TotalWidth, TypeDetail, Version FROM Win32_PhysicalMemory; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:07:02
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Availability, Description, DeviceID, InstallDate, Manufacturer, Name, PNPDeviceID, ProductName, Status FROM Win32_SoundDevice; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:07:02
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Caption, ClassGuid, ConfigManagerErrorCode, ConfigManagerUserConfig, CreationClassName, Description, DeviceID, Manufacturer, Name, PNPDeviceID, Service, Status, SystemCreationClassName,
SystemName FROM Win32_USBDevice; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Collection: 62/74 inventory data items successfully inventoried.
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Collection Task completed in 21436.097 seconds
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: 12 Collection Task(s) failed. InventoryAgent
18.03.2015 14:07:12 7836 (0x1E9C)
Inventory: Temp report = C:\WINDOWS\CCM\Inventory\Temp\25bf01b2-12fc-4eea-8e97-a51b3c75ba50.xml
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Starting reporting task. InventoryAgent
18.03.2015 14:07:12 7552 (0x1D80)
Reporting: 4381 report entries created. InventoryAgent
18.03.2015 14:07:13 7552 (0x1D80)
Inventory: Reporting Task completed in 1.030 seconds
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Successfully sent report. Destination:mp:MP_HinvEndpoint, ID: {5541A94A-BED9-4132-AE54-110CB6896F02}, Timeout: 80640 minutes MsgMode: Signed, Not Encrypted
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Cycle completed in 21453.570 seconds
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)
Inventory: Action completed. InventoryAgent
18.03.2015 14:07:30 7552 (0x1D80)
Inventory: ************************ End of message processing. ************************
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, Caption, ClassGuid, ConfigManagerErrorCode, ConfigManagerUserConfig, CreationClassName, Description, DeviceID, Manufacturer, Name, PNPDeviceID, Service, Status, SystemCreationClassName,
SystemName FROM Win32_USBDevice; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Collection: 62/74 inventory data items successfully inventoried.
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Collection Task completed in 21436.097 seconds
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: 12 Collection Task(s) failed. InventoryAgent
18.03.2015 14:07:12 7836 (0x1E9C)
Inventory: Temp report = C:\WINDOWS\CCM\Inventory\Temp\25bf01b2-12fc-4eea-8e97-a51b3c75ba50.xml
InventoryAgent 18.03.2015 14:07:12
7836 (0x1E9C)
Inventory: Starting reporting task. InventoryAgent
18.03.2015 14:07:12 7552 (0x1D80)
Reporting: 4381 report entries created. InventoryAgent
18.03.2015 14:07:13 7552 (0x1D80)
Inventory: Reporting Task completed in 1.030 seconds
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Successfully sent report. Destination:mp:MP_HinvEndpoint, ID: {5541A94A-BED9-4132-AE54-110CB6896F02}, Timeout: 80640 minutes MsgMode: Signed, Not Encrypted
InventoryAgent 18.03.2015 14:07:13
7552 (0x1D80)
Inventory: Cycle completed in 21453.570 seconds
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)
Inventory: Action completed. InventoryAgent
18.03.2015 14:07:30 7552 (0x1D80)
Inventory: ************************ End of message processing. ************************
InventoryAgent 18.03.2015 14:07:30
7552 (0x1D80)

InventoryAgent 18.03.2015 08:10:03
7836 (0x1E9C)
Collection: Namespace = \\.\root\cimv2; Query = SELECT __CLASS, __PATH, __RELPATH, DefaultIPGateway, DHCPEnabled, DHCPServer, DNSDomain, DNSHostName, Index, IPAddress, IPEnabled, IPSubnet, MACAddress, ServiceName FROM Win32_NetworkAdapterConfiguration; Timeout
= 600 secs. InventoryAgent
18.03.2015 14:06:43 7836 (0x1E9C)
Collection: Namespace = \\.\root\Nap; Query = SELECT __CLASS, __PATH, __RELPATH, description, fixupState, friendlyName, id, infoClsid, isBound, percentage, registrationDate, vendorName, version FROM NAP_SystemHealthAgent; Timeout = 600 secs.
InventoryAgent 18.03.2015 14:06:43
7836 (0x1E9C)
Looks like something in one or both of those wmi queries. it goes from 8:10:03 to 14:06:43 right around there. 6 hours to do that...
try running those queries from wbemtest manually; and see which one just never finishes.
Standardize. Simplify. Automate.

Norton reports high memory usage with firefox and it crashes often

Norton antivirus 2011 has pop up warnings reporting high memory usage from Firefox. I have been getting theem often and my computer is crashing often after those pop up warnings. Thanks

Safe mode did not help.
I have disabled ALL extensions and plug-ins, but the problem with "zig-zag" memory usage still remains (I've not tried to leave browser open for the night yet).
I think I'll do clean reinstall with completely new empty profile (without sync'ed information) to try this out. If this works, I'll start adding stuff (configuration, sync, features, etc) to see what causes the problem.

High Broadband usage

My usage jumped yesterday for no apparent reason - have talked to BT about it and they have said the usual change the passwords , monitor usage ... and their system is accurate.
I am on the 10GB package and the usage monitor went as follows 4 June 0.17/0.04 to 5 June 3.61/0.04 (rec'd/sent)
However this is the data from my HH3
Internet Connection Configuration
Connection Information
Connection time:
11 days, 15:34:40
Data Transmitted/Received (GB):
1.5 / 0.4
Broadband username:
[email protected]
Password:
Not configured
TCP/IP settings
Broadband network IP address:
86.148.47.38
Default gateway:
172.16.15.135
Primary DNS:
213.120.234.22
Secondary DNS:
213.120.234.34
Disconnect
Software version 4.7.5.1.83.8.94.1.37 (Type A) | Time and date 18:39 06/06/14
Obviously the data from the hub contradicts what BT say.
I don't particularly want to change my wireless password as to me my connection is not being used by anyone else because that usage would be reflected in the hub stats.
I would point out that I can use BT WiFi a lot and that it does rack up 1GB quite easily but that should not appear on the usage monitor - it doesn't appear on the hub stats.
BT are supposed to be monitoring the usage for the next 3 days and will ring me next Tuesday.
However should I continue to use BT WiFi during that period for consistency or not and see what happens?
Finally I am also posting here so that I have a record of what's happened.

conrad wrote:
I am aware of the resetting but would point out that the total usage was 4.2GB ( based on connection time) with the Hub showing 1.5Gb sent? and 0.4Gb rec'd ie the reset occurred well before the 4.3GB limit.
Having just looked at the hub data is it showing 1.5GB sent ?? If so that is not what the BT monitor is showing @ 6 June it is only 0.06GB.
I am taking regular readings of both the hub and NetWorx - fortunately I have only one device that can be connected to the internet. The 6 June monitor stats were 3.69/0.06 total of 3.75GB.
What is likely to be the case is that the screen print of the Hub data you have shown is incorrect in that the values should be 1.5 GB sent and 4.7 GB received (0.4 + 4.3) . This gives a total of 6.2 GB usage for the 11 days 15 Hours usage. Assuming that your usage for the end of May is 0.55 GB (as you have stated) and we subtract this from the 6.2GB, we have the usage recorded by the HUb for June as 5.65Gb. This is more than what is recorded by the monitor.
What the HUb records should always be equal or greater than what is recorded on the monitor.
Without regular Hub stats it is difficult to reconcile Monitor values with what the Hub is showing.

Unusual High Data Usage

During the last billing cycle I have been keeping close watch over my data usage when I noticed a 32.99 MB data usage appear. Today I go back to check my account because I see that my data usage has increased by a substantial amount again. I look back through my data usage and now see all of the data from before has 'magically' changed. The 32.99 MB usage has vanished and all new numbers have appeared. Along with one usage that is marked as 402.41 MB! This is an absurd amount of usage! Can someone explain what is going on with my data usage?
Just to cover some bases: I turn off my Mobile Data when I'm not using it. I use my wireless internet for most of my activity. I do not watch movies or play data dependent games on my phone. I check facebook periodically throughout the day, but almost always while I'm connected to the Wi-Fi.
My biggest concern is that the data usage on my 'My Verizon' page is changing. Not changing with new entries, but changing PREVIOUS entries that I've already viewed and talked to customer support about. My data is building up quickly and it's only the fourth day into my billing cycle. I'm already very concerned. I don't want to have to pay extra by the time the month is up.

We want you to have the best data plan to meet your needs meakerism! What plan do you have currently? What make and model device? How many users on your account? Fluctuation in data usage can occur often. Please be assured we bill accurately. My Verizon usage estimates can delay up to 48 hours. Have you brought these concerns to our attention previously?
JonathanK_VZW
VZW Support
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Unusual high bandwith usage

I have an IMAP account with apple mail as the client. I get maybe 10 or 20 messages a day with few attachments. Yet my bandwith usage gets very high and sometimes goes over the limit. I also was getting blank messages in my mailbox as well as double messages. Sometimes I could see activity in the mail activity box but no messages were downloaded. Following advice from several people, I replaced the com.apple.mail.plist as well as the envelope index. It helped in that I have fewer blank messages and fewer double messages However my bandwith usuage is still going over the limit which is set at the max. I can't figure what to do other than replace Apple mail with Thunderbird.Is it possible there is some virus on my computer or someone is hijacking my email account? I don't have any problem if I use the IMAP account from the web.
Help!!

O.K. this is odd. I noticed that on the machine with the problems, the iMac, there were 2 envelope indexes: the envelope index and the envelope index-1. I shut down mail, then removed both and started mail and once again there were the same two indexes. I again shut down mail and this time removed the one called envelope index-1 and restarted mail. This time as I checked there was the envelope index and now something new called the envelope index-journal which kept on disappearing and reappearing every several seconds. I even restarted the computer and it still happens. Note this is in contract with the Macbook which has only one envelope index.If I shut down mail the second one the envelope index-journal disappears only to reappear when I open mail.

Unusually high CPU usage

Looking at Activity Monitor it says % User 50-55, but adding up the cpu usage for the individual processes only totals 10-15%. It's running hot and the fans are fast and loud.
Any idea why this is happening? This just started recently, I thought it was due to 10.5.6 so I restored a back up I had of 10.5.5 which seemed to do the trick at first, but a few hours later the high cpu thing started again.

just went through the same process after weeks of frustration - bought a new battery but got only 80 to 100 minutes from it. After calibrating and zapping PRAM I got 4-5 hours on minimal power use, but soon the problem came back. I did not manage to find any help googling and searching support.apple,com. Now I looked at activity manager, and there at all processes, and ... bingo! PrintJobMgr was draining all the power... It's only then, when googling PrintJobMgr that I found this thread ... maybe this could be made more visible to other desperate users ...
David

Ichatagent unusually high memory usage?

a few times in the last week or so, I have come home to find my MacBook's memory all but gobbled up by the ichatagent process.
Using activity monitor, it shows that ichatagent is using close to and sometimes OVER 1GB of memory (I have 4 GB installed). Typically it's using like 5MB, so I don't know what's up or if anyone else is seeing this. I mean, that's a 200% increase in usage, you know? Something's up.
It doesn't show up as not responding, and I can quit the process and all is well, but this is a Mac right, things are supposed to just work? why the heck is this process growing so much? Thank goodness I have lots of RAM and an idea of what I'm doing. What of the people that have the factory 1GB installed and can't figure out why their computer is so sluggish?

well I have one AIM account (that's actually an old .mac screen name), and bojour running. It didn't just happen once, I have observed the phenomenon on at least 3 different occasions. Quitting iChat isn't enough, either, the actual ichatAgent has to be force-quitted from the Activity Monitor in order to relinquish the RAM back to the rest of the system.
So, just those two instances are running at any one time, and it has happened multiple times. The only thing that has been common is that I have come home from work to notice this each time it has happened, after a long absence from the computer (when I get back the memory usage is 1GB). force-quitting the offending PID releases the memory. I have restarted it as well, and obviously that works, though it hasn't stopped it from happening again (the first time I saw the issue I did a restart).

Unusually high memory usage?

After upgrading to Mavericks i took a gander at my activity monitor and realized that my computer consistently uses more than 7GB of memory regardless of the intensity with which i use it. Having iTunes and iMail open have my computer using 7.5 of my 8GB of RAM. What is going on/ what can i do to free up some memory?

Some people have reported Mavericks is faster and some slower. It certainly won't hurt to run large applications.
Before proceeding make sure you have a current backup. (This should be the case at all times and I mention it now just because you should run a backup before any system maintenance and especially when installing operating systems.)
Run Disk Utility and Verify Disk on your system volume, usually called Macintosh HD. If it shows errors then boot the recovery parttion (Boot Command-R) and run Disk Utiity from there, this time using Repair Disk. If it fails to repair the first time, run it again. If it fails to repair the second time then post back.
If there were disk errors in the first pass then you probably installed Mavericks over a filesystem that was not feeling well. This is a common source of slowness from any operating system installation. The remedy is to make sure it passes the Repair Disk test (which you just did) and then reinstall Mavericks over itself. https://discussions.apple.com/thread/5477875?tstart=30 However, do not do this if it did not repair correctly.
While you are there run Repair Disk Permissions twice. It is likely to still report errors, even after the second pass. That is normal.
You can try running in the guest account or any other account. If it runs faster there then it is probably some third-party software in your account.
Good luck. May your Mac run faster soon.
For more about backups
Time Machine Basics: http://support.apple.com/kb/ht1427
Most commonly used backup methods:
https://discussions.apple.com/docs/DOC-3045
Methodology to protect your data. Backups vs. Archives. Long-term data protection:
https://discussions.apple.com/docs/DOC-6031

High CPU usage, Blinking Finder, and MDS

So... things are slow after the install. The CPU usage is way up. Looking around I see that MDS is eating up cycles. MDS is the finder's indexing tool. I read a post about someone seeing the finder blinking... I'm assuming they mean the little dot in the middle of the glass. I see that too.
I ran sudo mdutil -E / to wipe out and rebuild the finder db.
AND... just now the cpu dropped back to normal - about 15 minutes after I started - and the finder has stopped blinking.
So... looks like finder is pretty harsh with that initial index.
Hang in there folks.

Noticed the same problem. Found out on my Mac that Spotlight was busy in the background hogging my processors and indexing the drive. After an eternal wait, all is well.
Be patient - it only happens once!

Unusually high broadband usage over March and Apri...

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