Unwanted channels keep reappearing in the TV guide

At first I never had a problem but over the last week or two, presumably following a software update, my edited list of channels keeps defaulting to show all channels including the adult ones that and all those useless shopping channels we don't want appearing in the TV guide.
I keep removing them so it looks the way we want and then a day or two later they are all back there again!! When will this be fixed? It could be a coincidence but it seemed to start around the time that BT launched the sports channels. I have a BT YouView box.

Hi Guys,
This does not appear to only affect BT customers. YouView are aware of this issue and are working on a fix. In the meantime, retuning your box should help, by pressing the YouView button on your remote control, going to Settings, then TV Signal & Quality, then Re-tune Channels.
Sorry for any inconvenience or embarrassment this has caused.
Cheers
Sean
BTCare Community Manager
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Unwanted channels keep reappearing in the TV guide

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