Unwanted channels showing up in my favorites including x-rated crap

Every time I try to use my favorites I get unwanted channels that I would never add to my favorites list

Hello all,
I too lost control of my favorites channel filter. I would delete all in my favarites 2 and then enter only 1 channel only to find it populated later with a dozen of others plus mine. Searching the net and forums was of little help so I went to the fios support site and was invited to a live chat. Expecting the worst, lost time while following a standard troubleshooting script I was pleased to find a representative who was knowledgable and helpful. 
The represtenative had to do a hard reset on the settop box and warned me beforehand that I would loose all my favorites both 1 and 2. I agreed and went through the process. Once completed he had me try to add favorites to see if it worked. It did! Even thought I had to spend a few minutes repopulationg my favorites it I now feel relieved to be back in control.
Denise

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